Gloucestershire Heritage Hub

Gloucestershire Heritage Hub

Gloucestershire Heritage Hub

Accessibility Rating

Physical

Five out of five

 

 

Location: Clarence Row
Gloucester
GL1 3DW

Parking and entrance

There is suitable signage to the Heritage Hub making it easy to find. There is a barrier to the car park which will lift automatically when a vehicle is stopped in front of it. On the left are 3 well marked accessible bays with hatching on every side. The route from the accessible bays to the entrance does not enter onto the vehicular route and is step free.

The entrance has 2 automatic doors and visitors are greeted immediately by a platform lift. This lift can be operated by guests without assistance. The lift requires the user to hold the direction button down for the duration. The buttons are large, clear and very easy to use. When reaching the top, the lift gate doesn’t automatically, the button must be held down while the gate is pushed open, this may be difficult for a wheelchair user to do alone.

Reception

The reception is spacious and open plan with a lowered desk. There is a spacious seating area just past the desk.
On the right as you enter there is a separate reception desk for the Family History area which also has a lowered desk.

Archives

These areas are spacious with plenty of room for a wheelchair user. There are some files that are quite high up and would be difficult to reach for a wheelchair user or person of smaller stature, however the reception desk is always manned so assistance can be gained at all times if required.

Research room

The Research Room door is and electronic door controlled by reception. There are rise and fall tables in the research room meaning the height can be changed to suit the user.

Since the pandemic there have been screens installed at the reception desk in the Research Room, these have impacted the use of the hearing loop. During our audit we were assured that this was being looked into.

There isn’t any accessible software or assistive technology on/for the computers, however during our conversations on our visit it was clear that the Heritage Hub ensure that all of their visitors have what they need, and will go to extra lengths to ensure these needs are met. With this in mind, we are confident that should accessible software, such as screen readers, be required, it would certainly be looked into.

Due to the advice in regards to social distancing, the current layout of the Research Room may cause a wheelchair user difficulty in getting to the meeting room on the other side. There are bi-fold doors which also lead here and we were advised that it can be arranged for these to be opened if necessary.

Accessible toilets

There are 2 accessible toilets at the Heritage Hub, both are a decent size and would allow for a wheelchair user and assistant/carer. They are both well-lit, clean and the toilet seats are at the recommended height – 48cm from the ground.

There are emergency pull cords in a good position, however the ring pulls were not at the correct height. This was rectified during our visit. The alarm rings out at the reception and from the toilet. As the Heritage Hub is quite open plan, there is no risk that it won’t be heard.

All amenities are at a lowered height and the sink is reachable from a seated position on the toilet, however the soap dispenser could not be reached from the toilet.

The transfer space has a shelf behind the toilet which limits the reversing space

Next to the upstairs accessible toilet there is a large corridor of lockers at varying heights and sizes.

Upstairs Kitchen

The main kitchen is 1500mm in width which is wide enough for a wheelchair user to enter, but will be required to reverse out. There aren’t any lowered counters which may make using the space difficult for a wheelchair user or person of smaller stature.

Dunrossil Meeting Room

On the ground floor to the left of the entrance is the Dunrossil Meeting Room. This is a very large space with doors out into the garden. There is also a serving hatch joining to the downstairs kitchen with a lowered table, making it easy to access. The downstairs kitchen is mainly used by staff of the Heritage Hub.

Garden

The garden is a beautiful space with areas for the community to grow their own veg, and bee hives where the Heritage Hub will be producing their own honey. There is also seating around the garden. There is signage throughout the garden explaining the different areas. Some of these signs are quite high up on the walls and may be difficult to read for a wheelchair user, however there are QR codes on the signs that bring the information up on visitors phones. This is great as it allows visitors to use any accessibility software they may have on their phone to read the information.

 

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Hatherley Park

Hatherley Park

Hatherley Park

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating

Physical

Four out of five

 

Location: Hatherley Park
Bournside Road
Cheltenham
GL51 3AL

Parking and entrance

The park is around 3 hectares in size and is surrounded by houses, making it quite hidden and a lovely surprise when entering. There is roadside parking near Hatherley Park, there aren’t any accessible bays however parking is free. The street parking is available on Hatherley Court Road, which is the northern entrance and also on Bournside Road for the southern entrance.

There are 2 discreet entrances to Hatherley Park, noticeable by the green railings. These are step free, wide and easily accessible, leaving plenty of room for a wheelchair user to pass by people safely. The pathways are also of good quality.

Access around Hatherley Park

Hatherley Park has got good access with good quality pathways. It can be hilly in places but not for a long amount of time and there are plenty of rest spots.

A main feature of the park is the lake which has benches around it and is very picturesque. This is a great place to relax and watch the wildlife. The signage near the lake is quite small and would be difficult to read for someone with a visual impairment. There is also a small pond with a seating area nearby. There isn’t much space next to the benches for a wheelchair user to sit without obstructing pathways however there is plenty of space in front of the benches.

There is a small food and drink trailer called the Butterfly Box which is open every day. This has a very high counter and may be difficult for a wheelchair user to communicate with the staff comfortably.  There are 2 picnic benches near the café. There are no toilets within Hatherley Park.

There are 2 play areas in the park, one is gated for younger children and there is another one nearby for older children. There isn’t any accessible equipment here.

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Montpellier Gardens

Montpellier Gardens

Montpellier Gardens

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating

Physical

Four and a half out of five

 

Location: Montpellier Gardens
Montpellier Spa Road
Cheltenham
GL50 1UL

Parking and entrance 

There isn’t a car park for Montpellier Gardens, however there is roadside parking all around it. There are no accessible bays on the immediate roads next to the Gardens, however there are accessible bays outside The Ivy nearby.

There is step free access all around the gardens.

Access around Montpellier Gardens

Access around Montpellier Gardens is generally very good. The pathways are wide, in good condition and can be easily distinguished from the grass. There are benches all around the Gardens with space on either side so a wheelchair user can sit next to somebody on the bench.

There are multiple tennis courts in the gardens. These have stepped entry from the front but there is step free entry via a double gate on the side. This gate was locked during our visit.

Near here is a children’s play area, there is no accessible play equipment here.

In front of the tennis courts is the Gardens Gallery. This also has stepped entry from the front however there is a useful map on the right-hand side of the building that guides wheelchair users to the accessible entrance and alarm bell to request assistance. This is at the back of the building which can be accessed by a ramp on the right, this is a short distance away.

Near here is the gardens café. This has a slight step for entry. It may be possible for a wheelchair user to enter the gardens as the step is slightly lowered, however the step at the exit would be too high. Due to COVID-19 there is currently a one-way system in place meaning it wouldn’t be possible for a wheelchair user to use the café safely.

Accessible Toilet

Step free access to the accessible toilet requires leaving the gardens for a moment and entering back in through a different entrance. There is a large accessible toilet that requires a RADAR key for entry. This toilet has turning space and plenty of room for a wheelchair user and assistant.

The toilet is in the middle of the wall, meaning there is a large transfer space on either side and the sink would not be reachable from a seated position on the toilet. This means the sink cannot be reached from the toilet. There or two drop down rails on either side of the toilet and handrails fixed on the wall at the back of the toilet. The toilet is at the correct height from the ground at 48cm, allowing for easy transfer for a wheelchair user.

All the amenities are at a lowered height and there is a sanitary bin next to the toilet, however there is no mirror.

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Imperial Gardens

Imperial Gardens

Imperial Gardens

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating

Physical

Three and a half out of five

 

Location: Imperial Gardens
Imperial Square
Cheltenham
GL50 1

Parking and entrance

There is roadside parking all around Imperial Square and there are 2 accessible bays. The accessible bays are smaller than the recommended size and the closest dropped kerb is on the corner.

Access around Imperial Gardens

The Gardens are kept in pristine condition and are full of beautiful flowers, it’s an ideal place for a picnic on a summers day.

Overall access around Imperial Gardens is very good. The pathways are clear and smooth and wide enough for people to pass each other at a safe distance. There are times when a wheelchair user will need to take a less direct route in order to avoid steps or the grass, however there is nowhere that is inaccessible for a wheelchair user. The grass is smooth meaning it would not be too difficult for a wheelchair user to wheel onto the grassed areas.

There are benches located all around the outskirts of the gardens. Some of these have plants on either side meaning a wheelchair user will be unable to sit next to somebody on a bench.

The information boards and signage around the gardens are in a small font and may be difficult for somebody with a visual impairment to read.

 

Garden Bar

The garden bar has a hand sanitising unit at the entrance and a ramp leading up to the bar. There is no lowered bar area.

The original garden bar seating area has steps to gain access from the bar so would be inaccessible for a wheelchair. There is also a marquee next to the bar with a seating area inside, this has step free access.

Accessible toilet

There is an accessible toilet at the end of the building behind the bar. There is step free access to this by following the path around the marquee. There is also stepped access from the far end of the bar. This requires a RADAR key for entry.

There is no handle on the front of the door which means it would be difficult for somebody with limited dexterity or a wheelchair user to open. The toilet measures 1330mm x 1660mm, this is below the standard and is quite small. It would be quite difficult for a wheelchair user and a carer fit in here.

There is a small transfer space on the right of the toilet and all the amenities are lowered apart from the coat hook. There are well placed grabrails and a drop-down rail. There is no emergency pull cord in the toilet.

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Pittville Park

Pittville Park

Pittville Park

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating 

Physical 

Four out of five

 

Location: Pittville Park
Evesham Road
Cheltenham
GL52 2AP

Parking and entrance

There is roadside parking all around Pittville Park that is free for blue badge holders. There is also a car park at Pittville Pump Rooms with 150 spaces and 6 accessible bays. There are step free entrances all around the park. You can gain access directly from the street in some areas.

Access around Pittville Park

The pathways around the park are mainly concrete and in good condition, they are easy to distinguish from the grass and are a good width for people to pass each other at a safe distance. The east side pathway is the only pathway that isn’t of great quality, it is very uneven and uncomfortable for a wheelchair user. There are low hanging trees on the east side of the park that may cause an obstruction or difficulty for the visually impaired.

The grass is relatively even throughout Pittville, meaning a wheelchair user or person with limited mobility will be able to venture onto the grass without much struggle. There are also plenty of benches around meaning nobody needs to travel very far to reach a rest point. The park is also full of trees which provide plenty of shade and there are bins all over the park.

There is a large duck pond in the centre of the park which makes for beautiful scenery. Around this pond there is a pathway, the pathway doesn’t go the full way around the pond and there are steps at on section of it.

There is a small kiosk serving ice creams and snacks at the east end of the park. This has a ramp leading up to it for wheelchair users. There are also round picnic benches here with part of the seating removed, this means a wheelchair user can also sit comfortably at the bench.

There is a very large play area at Pittville which is great for children. We did not enter the play area during our visit as it was very busy and would have been difficult to maintain social distancing. There is a level roundabout in the play area which is great for wheelchair users.

General access around the entire of Pittville Park is seamless and enjoyable.

 

Accessible toilet

There is an accessible toilet near the play area that is free to use and does not require a RADAR key. The doorway is a suitable width and there is a large lock and handle on the door making it easier for people with limited dexterity. There is also a grab rail on the door for ease of opening and closing. The toilet is a good size with plenty of turning space and all the amenities are at a lowered height. The toilet seat and grab rails are a contrasting colour to the walls to aid the visually impaired.

The lighting in the toilet is quite dim and there is no emergency pull cord. The floor is non slip and there is a baby change unit on the left.

Changing Places toilet

Near the play area there is a large Changing Places toilet which requires a RADAR key for entry. This toilet was very clean during our visit. The lighting is quite dim and may be difficult for someone with a visual impairment to adjust to when entering from outside. The Changing Places toilet comprises of an electric hoist, toilet, shower with large controls, grab rails in a contrasting colour to the walls, mobile room divider and height adjustable fold up bench.

There is also an emergency pull cord near the bench and toilet however there are no ring pulls on the one near the bench. There are 2 coat hangers near the door and different heights making them suitable for a wide range of people.

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Daisy Bank Park

Daisy Bank Park

Daisy Bank Park

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating 

Physical 

One out of five

 

Location: Daisy Bank Park 
Daisy Bank 
Stroud 
GL5 1HG

Parking and entrance
There isn’t a designated car park for Daisy Bank Park, however there is roadside parking on Horns Road. All the entrances on Horns Road have multiple steps therefore are inaccessible for wheelchair users. At the top of Daisy Bank there is a step free entrance. This road has a steep incline and would be very difficult for a manual chair user or people with limited mobility.

At the midway point on Daisy Bank there is another stepped entrance. The first step is large and would be difficult for people with limited mobility.

The accessible entrance at the top of Daisy Bank has a sharp right turn and is very narrow. It is also uneven in places and may be a significant trip hazard or cause a wheelchair user difficulty to navigate around the corner.

Access around Daisy Bank Park

Daisy Bank Park is on a steep gradient with a play area at the top. The pathway from the accessible entrance to the play area is uneven in places and not clearly distinguishable from the grass.

There are 2 entrances to the play area, the first is before the swings. This is step free; however, the climber is in a sandpit which has a step down, meaning a wheelchair user would not be able to travel any further than the entrance. It is also unclear that there is a slight drop which may cause difficulty for the visually impaired.

The second entrance leads to the roundabout, swings and slide. This entrance has a step so a wheelchair user would not be able to enter. There is no accessible play equipment in this play area.

As Daisy Bank is on a natural incline it is difficult to make it fully accessible and care should be taken for people with limited mobility when on the grassed area, due to the hill.

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Uplands Playing Fields

Uplands Playing Fields

Uplands Playing Fields

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating 

Physical 

Three out of five

 

Location: Uplands Playing Fields 
Uplands Road  
Stroud 
GL5 1 

Parking and entrance

The road to the car park for Uplands Playing Fields is quite narrow and has several large, damaged speed bumps, these must be approached with care. There is no signage to the car park which may be confusing for somebody who has never visited before.
The car park is a decent size but is on a hill, therefore can be on quite a steep gradient in places and there are no marked bays.

 

Access around Uplands Playing Fields

There is a steep slope down to the large field, however a wheelchair can gain access to the field via a grass pathway around the left and near the play area. It is advised that this is approached with caution, especially for those with a visual impairment. The grass pathway to the play area is steep in places and a bit uneven due to it being on grass, however it is accessible overall. On the left of this pathway is a rock-climbing wall and swing, the wall was barricaded, and the swing removed on our visit, due to COVID-19 lockdown restrictions.

There is a fenced off basketball court and a play area to the left at the bottom. Due to COVID-19 restrictions we were unable to enter the play area, however noticed that there is a large chair swing which would be great for people with limited mobility. There is a picnic bench near the play area with a large overhang on one side, this is great for a wheelchair user and would allow for plenty of space to sit at the table comfortably while not having to worry about table legs or obstructing anybody else.

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Subscription Rooms 2020

Subscription Rooms 2020

Subscription Rooms

*This audit was completed before the COVID-19 social distancing measures were introduced*

Accessibility Rating 

Physical 

Three and a half out of five

Sensory

Four and a half out of five

Location: Subscription Rooms
George Street
Stroud
GL5 1AE

Parking and entrance

There are 8 accessible bays at the back of the Subscription Rooms that are free for blue badge holders. Disabled guests are entitled to use the back entrance of Subscription Rooms which is much closer to the car park. There is a small doorbell on the back door to gain entrance. There is also step free access at the front of the building. To get to the front of the building you are required to travel on the road which may cause distress for a wheelchair user who isn’t accompanied by anybody.
The ramp to the main entrance is on the opposite side of the building to the car park, it has a handrail and the edges of the ramp are painted white to make them more visible for people with a visual impairment.
The main doors are automatic and there is a ramp inside on the right.

 

Reception/Box office and offices

The reception is at the top of the ramp on the left. This is a large space with plenty of sofas. The desk is at a lowered height meaning the receptionist can easily communicate with a wheelchair user or person of small stature.

The offices for employees of the Subscription Rooms are to the right of the box office. These a spacious so allow plenty of room for a wheelchair user to work here. The desks are large and have plenty of knee recess underneath.

George room

The George room is on the right of the entrance and is often used for exhibitions and smaller events. This is an easily accessible room and is ideal for wheelchair users. This room would be used as the dressing room for wheelchair users as the 2nd floor is currently inaccessible.

Bedford bar

The Bedford bar is down a small passageway that has spotlights on the walls. It is quite dark down this passageway however it is not a very long distance.
The tables in the Bedford bar are all a suitable size for a wheelchair user to sit underneath comfortably and the chairs are easily moveable. The Bedford bar is beautifully decorated and is a lovely place to relax.
The bar is quite high and there is no lowered section for wheelchair users so it may be difficult for a wheelchair user of person of smaller stature to communicate with the bar staff. There are no large prints menus currently available however there is a blackboard at the back of the room with the menu in a large font.

Accessible toilet

The accessible toilet is on the right-hand side of the building near the Bedford bar. The toilet is quite small making transferring to and from the toilet quite difficult for a wheelchair user. There is an emergency pull cord on the right-hand side of the toilet when seated, there are no ring pulls on the cord so it may be difficult for somebody with limited dexterity to grab hold of the cord. All the amenities are at a lowered height which is suitable for a wheelchair user.

Lift

The lift is large enough for a wheelchair user and assistant but there is not enough turning space. The buttons are easy to reach and there is a lift voice communication. There is also a mirror on the back wall so a wheelchair user can see behind them when reversing out of the lift.
There is a refuge area just outside the lift with enough space for up to 6 wheelchairs.

Ballroom and stage

The ballroom has a capacity of up to 400 people and all the chairs are moveable making it a very versatile space. Up to 6 wheelchair users can attend an event in the ballroom at any one time.

The stage is currently inaccessible for a wheelchair user due to its height. There are steps with a handrail leading onto the stage on the right-hand side.

Balcony

The balcony over-looking the ballroom is currently inaccessible for wheelchair users due to there being steps to get to it on each side. This area is typically used when a show is sold out for extra seating, however they would allow this space to be used for somebody on request if they would prefer to be away from crowds etc.

Kendrick bar

At the back of the ballroom is the Kendrick bar which is open throughout performances. The doorway through here is quite tight for wheelchair users. The bar is directly to the left which could cause congestion for people trying to get through to the queue and be difficult for a wheelchair user to get through. The tables are not suitable for a wheelchair user as they are too narrow to sit under comfortably. To the right-hand side of the bar is another door which takes you back to the landing and refuge point.

Dressing rooms

The dressing rooms are currently inaccessible for wheelchair users due to fire safety regulations. There is a spiral staircase that leads to the dressing rooms and an evac chair cannot be used on these types of staircases. There is a toilet and shower in the dressing rooms as well as a small kitchenette. The dressing rooms are very large and spacious with good lighting.

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The Leazes

The Leazes

The Leazes    

*This audit was completed before the COVID-19 social distancing measures were introduced*    

Accessibility Rating 

Physical 

One out of five

Location: The Leazes
Stroud
GL5 1

Parking and entrance

There is a small car park at the bottom of The Leazes at the end of Far Leazes, there is limited signage to this. The bays are unmarked and there are no accessible bays.

Access around the Leazes

Access around the Leazes isn’t very good. There are no pathways meaning there is substantial risk of a wheelchair user getting stuck in mud after bad weather. There are low hanging trees at the entrance which may cause issues for people with visual impairments. There is a football pitch that has been levelled out to allow for games to be played. The Leazes is also very hilly and the gradients are quite steep so it may be difficult for people with limited mobility. There are bins dotted around the Leazes meaning it is kept tidy.
There is play equipment on the different levels and there are benches at the top of the Leazes.

 

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Park Gardens

Park Gardens

Park Gardens

Accessibility Rating 

Physical 

Two out of five

Location: Park Gardens  
Slad road 
Stroud  
GL5 1QW 

Parking and entrance

There are 2 parking bays with 30 minutes stay on the road next to Park Gardens. There is also on road parking available for blue badge holders.
The entrance to Park Gardens is very wide and step free. Park Gardens is on quite a steep gradient so going uphill is unavoidable.

 

Access around Park Gardens

There are 3 pathways to the top, the pathways on either end would be suitable for an electric wheelchair user but may be difficult for a manual chair. The middle pathway is too steep for a wheelchair and is not a recommended route. There is a handrail all the way up the middle pathway to aid people with limited mobility or who struggle with the steep gradient.

There a plenty of benches around the gardens which make for suitable rest spots.
At the top of the hill there is a sheltered area with a bench inside. This is currently inaccessible due to a step on either side.

The play area is inaccessible for wheelchair users due to a steep slope down to the play equipment.
It is possible to do a full circle of Park Gardens which means the flow and movement around the gardens is good.
All routes and pathways are clear and easily visible which will aid people with visual impairments.
It is not possible for a wheelchair user to get to the very top of the gardens as the gradient is too steep.

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Bank Gardens

Bank Gardens

Bank Gardens

Accessibility Rating 

Physical 

Four out of five

Location: Bank Gardens 
30 High Street 
Stroud 
GL5 1 

Parking and entrance

There is enough space available for 3 or 4 cars in a disabled section at the entrance to Bank Gardens. These are free for blue badge holders. If these spaces are full there are also 2 disabled spaces outside the library just under 300ft away. There are also steps up to the gardens from near the library and steps from St Laurence Church at the top of the will.
The entrance and the majority of the gardens are on a slight uphill gradient. The pathway is uneven in places and may cause a trip hazard or difficulty for a wheelchair user.

 

Access around Bank Gardens

There are benches all around Bank Gardens which make for perfect resting spots for people with mobility issues. There is also a picnic bench with half of the seat on either side removed, this is perfect for wheelchair users to be able to make full use of the bench and sit next to friends or family. This was a particularly impressive aspect of Bank Gardens.

On the right of this section there are 2 benches. These are both on a heightened slab of concrete. This make cause a trip hazard for people using the benches or don’t realise or forget that they are slightly higher than ground level. This area is quite near the entrance, however, to return to the entrance via a pathway you have to go back on yourself. There is a section that is clearly used as a pathway are the grass is damaged, however this would be unsafe for a wheelchair user.

The second area of the gardens is slightly steeper and may cause a bit of difficulty for a manual chair. There is a section of pathway that takes you to the far side of the gardens which is covered in moss and would be difficult to identify for somebody with a visual impairment.]

There is an elevated area with benches on that has steps on the near side and a ramp on the far side. It is quite a steep ramp to this area and would be difficult for a manual wheelchair, however it is fine for an electric chair.

There are no disabled toilets in the gardens, the nearest disabled toilet is at the library.

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Farmhill Baptist Church

Farmhill Baptist Church

Farmhill Baptist Church

Accessibility Rating 

Physical 

Three out of five 

Sensory 

Four out of five 

Location: Farmhill Baptist Church
Farmhill Lane
Stroud
GL5 4BX

Farmhill Baptist Church is currently in the process of being converted into a community hall. This access audit was undertaken to advise on a range of improvements that need to be implemented to ensure it is as accessible as possible for the whole community.

Parking and entrance

The entrance to Farmhill Baptist Church isn’t very clear and looks quite like a driveway to a house. This may cause confusion if following a satnav as there is a road next to it that it seems is the correct turning to make.
The driveway is on a steep incline with very rough terrain. Care must be taken when driving up it and it would be difficult for a wheelchair user or individual with visual impairments arriving without a vehicle, so assistance will be required. It is not recommended to attempt this in a manual chair. The only step free access to the church is via the driveway as there is currently no footpath.
There is a small car park at the top of the driveway. There are currently no marked parking spaces.
There is step free access to the main building with a slight ramp to the front door. The main doors are double manual doors which leave plenty of room for a wheelchair to get through.

 

Main hall

The main hall is a large open plan space with moveable furniture. There is also a large kitchen with plenty of space for ease of movement, there are 2 steps that lead to this however, making it currently inaccessible for wheelchairs. The signage in the kitchen
At the front of the main hall is the Baptist pool, this has also has 2 steps to access it, however it is currently not in use, so access is not necessary.

There are two fire exits on either side of the hall. These both have steps to exit and would therefore be unsuitable for a wheelchair user or person with limited mobility to use.

Accessible toilet

To the left of the entrance is the accessible toilet. This is a good size however there is a baby change unit inside that significantly impacts on manoeuvrability. The doorway is 820mm wide, due to the shape of the toilet this should be slightly wider. The toilet is the correct height at 48cm from the ground making transferring to and from the toilet easier. There is no emergency pull cord in the toilet. There a well-positioned grab rails on either side of the toilet and next to sink, there is also a drop-down rail. The transfer space is on the left of the toilet as you face it. The floor is non slip and all of the amenities are at a lowered height. The lock on the door is quite small and would be difficult to use for somebody with limited dexterity.

Garden

There are plans to redesign the garden to make it as accessible as possible. These plans include a shelter at the top of the pathway and a path around the back of the building from the car park. Currently it is accessible however there is a gap in the pathway so travelling over grass is required.

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International Centre for Birds of Prey

International Centre for Birds of Prey

International Centre for Birds of Prey

Accessibility Rating 

Physical 

Three out of five 

Sensory 

Four out of five 

Location: International Centre for Birds of Prey
Boulsdon House
Newent
GL18 1JJ

Parking

There are 4 accessible bays just outside the entrance to the International Centre for Birds of Prey (ICBP). These are clearly marked and are very close to the entrance. There is shelter over the entrance so a wheelchair accessible vehicle can easily be reversed to the door so a wheelchair user can be sheltered from rain when entering the vehicle.

Entrance, reception and gift shop.

There is a singular push door with a slight ramp upwards. A wheelchair user will need some assistance to open this door.
The gift shop is very spacious and tidy with plenty of room to manoeuvre. The shelves are at a good height and the open plan layout makes it very easy to navigate.
The reception area is also in the gift shop. There is no lowered counter at reception.
Carers get half price entry to the centre.

 

The centre

The signage around the centre is in a large clear font and is not too high meaning it is easy to read for people with a sight impairment.
The pathways around the centre are mostly firm apart from some areas that may be slippery when wet. We were informed on our visit that this is something that is being looked into to ensure visitors safety during bad weather. There are also always staff on hand to help anybody who may require it. There are areas that have quite a steep incline however there are alternative routes that make it easier for a wheelchair user or person with limited mobility.

There are 4 wheelchairs that can be borrowed during visiting free of charge, however it is recommended that visitors wishing to borrow these call the centre and let them know in advance.
There are six dogs that live at the centre. If an individual or group have a fear of dogs then they can be kept inside during the visit, however the centre must be informed of this in advance as it is important that they are not kept inside all day.
There benches all over the centre meaning people with limited mobility can rest at points all around the centre. 

There are experience days available at ICBP for groups of up to 6 people. These are suitable for people with disabilities. These begin at 10am and include having 2 or 3 birds flying to an individual’s fist, a cup of tea and biscuits, visit the hall and handling the birds, and back outside to do a circuit with the birds following.
There are also Owl Evenings that take place over the festive period, there is no price reduction for anyone for these. These include lots of activities, mulled wine and a hot meal. For more information on experience days visit www.icbp.org.

It is recommended to inform ICBP of any specific requirements or wheelchair users that will be attending so that they can be suitably accommodated. There are experiences such as holding the birds, this is suitable for anybody that is able to hold their arm up for a period of time. For people who may struggle with larger birds the staff will make sure that the demonstration is with a lightweight bird.
There are guided tours available for large groups of around 14, if there are significantly less people then this it is requested that a donation is made. These tours can last between 20 and 40 minutes depending on the requirements of the group.
It is important that visitors are very quiet during flying demonstrations so to not startle the birds.
The outside flying area has a specific space for wheelchair users with clear signage stating that area is for wheelchair users and pushchairs. There is also space for wheelchair users in the indoor flying area, however if there are numerous wheelchair users this may obstruct the exit.
It is possible to rebook any visits if the weather is particularly bad. During bad weather the flying demonstrations can take place indoors along with a PowerPoint.

Accessible toilets near owl sanctuary

There are two accessible toilets near the owl sanctuary, one in the ladies and one in the men’s. There is a slight ramp into the toilets. The men’s toilet is immediately on the left as you enter, and the ladies is directly in front.
There is no drop-down grab rail in the men’s toilet which would make it very difficult for a wheelchair user to transfer. The ladies accessible toilet has a fixed grab-rail and drop-down grabrail making it more suitable for wheelchair users. There are no emergency pull cords in any of the toilets and there are no handrails near the sinks. The sinks aren’t reachable from a seated position on the toilet. The door locks in both accessible toilets are both quite small and may be difficult to use for somebody with limited dexterity.

Café

The café has a single push door. This may be difficult for somebody in a wheelchair to open alone. The café serves hot and cold food and the tables are suitable for a wheelchair user to sit under comfortably. There is also a section of the café that is behind a gate that must be kept shut – this is a dog free zone. There are no large print menus in the café.

Accessible toilet in cafe

The doorway to the toilet is a suitable width for an accessible toilet, however there is a baby change unit behind the door which causes an obstruction and may cause a wheelchair user difficulty when entering. This baby change unit is moveable so could be removed upon request. All the amenities in the toilet are at a lowered height and there is a sanitary bin in the toilet. There is a fixed grab rail on the wall next to the toilet and a drop-down rail and fixed rail on the transfer side. There is also a vertical grab rail on the left of the sink.

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Prince Albert Inn

Prince Albert Inn

Prince Albert Inn

Accessibility Rating 

Physical 

Two out of five 

Sensory 

Four out of five 

Location: Prince Albert Inn
Rodborough Hill
Stroud
GL5 3SS

Parking and entrance

There is no allocated parking for the Prince Albert, however this is a dropped kerb at the side of the building that is often used as a drop off point. This is on double yellow lines so can also be used as a parking space for a maximum of 3 hours for blue badge holders. The closest car park is at Rodborough Community Hall which is approximately 200 metres away. There is also on road parking on Walkley and Rodborough Hill.

The front door has an opening of 890mm. There is a small step at the main entrance, which is too high for a wheelchair user, however there is step free access at the side of the building that enters into the courtyard. There is a doorway into the pub on the right of the courtyard. This is 740mm wide and may cause difficulty for a larger wheelchair.

 

Bar and live music area

The bar and live music area are in a large space with all furniture being moveable. This means that tables and chairs can be removed accordingly to allow for more space for movement if it is required. A lot of the tables are small round tables with stools, these are quite low and would be likely be uncomfortable for a wheelchair user to dine at. There are a selection of larger, higher rectangle and square tables which would comfortably accommodate a wheelchair user.
All of the lighting is on dimmer switches so can be changed according to visitor’s needs. There are also ear plugs and ear defenders available upon request for individuals with sensory issues.

There is no lowered bar for wheelchair users or people of a smaller stature, however there is an opening at the bar that the bar staff are trained to serve from when communicating with wheelchair users.
Family staff members at the Prince Albert have received dementia awareness training and there is always a family member present.

During live performances there is a stage erected in the bar area. This is 8 inches high which is great for wheelchair users anywhere in the bar to be able to get a clear view of the stage. There is currently no ability for a ramp to be attached to the stage so wheelchair users can perform on the stage, this is due to a lack of space, but is something that the owners are attempting to resolve.

Courtyard

At the back of the pub is a sheltered courtyard with outdoor heating mounted on the walls. The furniture is all moveable and large tables and benches are removed during busy periods to aid ease of movement. There is a kitchen area in the courtyard that is rented out to independent businesses. This has a low counter which is suitable for wheelchair users and people of smaller stature to communicate with the kitchen staff comfortably.

There are no disabled toilet facilities at the Prince Albert, however there is a large unused space in the courtyard, and we were informed on our visit that there are plans for a disabled toilet to be installed here in the future.

Toilets

As stated above there are no accessible toilets and the standard toilets would be difficult to get to for a wheelchair user. The corridor to the toilets is quite narrow, measuring 840mm at the corner. The doorway to the men’s toilet is 670mm wide.
There are no handrails in any of the toilets however we were advised that this would be something that could be rectified in the future. There are two cubicles in the ladies toilet and one in the men’s.

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Berkeley Castle

Berkeley Castle

Berkeley Castle 

Accessibility Rating 

Physical 

Two out of five 

Sensory 

Four out of five 

Location: Berkeley Castle
1 High Street
Berkeley
GL13 9BQ

Parking

There are 4 accessible bays just outside the entrance to Berkeley Castle. These are not very clearly marked however they do give very easy access to Berkeley Castle. Parking is free for blue badge holders.

Entrance and reception

The entrance to Berkeley Castle is flat and smooth so is comfortable for a wheelchair user. There is clear signage at the entrance with contrasting background and font.
The gift shop is easily identifiable and is where you purchase tickets to view the castle. The staff at reception are very friendly and happy to help in any way.
The gift shop has low tables with gifts neatly placed and easily reachable.
To the left of the reception desk is the entrance to the castle. This is step free and there is a wide footpath to the castle.

 

Castle

There is a short journey from the gift shop to the castle that takes about 5 minutes to complete. The pathways here and mostly flat and wide, with one slight uphill corner with a bit of uneven ground, but nothing too hazardous. There is a suitable amount of signage on the route so there is never enough time to get confused about whether you are going the right way.
As you get closer to the castle there is signage for children that directs to the dressing up area, toilets, entrance and gardens and grounds. This is clear with a contrasting font and background colour.

The castle entrance is a wide, open space with beautiful views of the grounds and countryside in the distance. There are areas of the gardens that are accessible, however some viewing areas are only accessible via steps. There are benches around the gardens which is positive for people with limited mobility who require rest stops. Care should be taken around the grounds as some surfaces are uneven and will be slippery when wet.

Due to Berkeley Castle being a listed building, it is very difficult for it to be made fully accessible. The only part of the castle that is accessible in a wheelchair is the Great Hall. This is a huge, stunning room.
There is a map of the castle available, however it may be too small for people with a visual impairment to see clearly.
Carers get free entry to the castle.

Accessible toilet near castle

There is a small step on both routes to the accessible toilet near the castle which an electric wheelchair will be unlikely to be able to use. The toilet is large, and all the amenities are at a lowered height.
There is no emergency pull cord. There are grab rails on the walls and a drop-down rail next to the toilet. These are the same colour as the walls and may be difficult to identify for somebody with a visual impairment. The toilet seat is the correct height and there is a cushioned back for comfort.

Yurt

Near the entrance there is a large yurt that contains a café and coffee shop. This is easily accessible in a wheelchair and is spacious and well lit. The tables are a good size and the chairs are easily moveable. A wheelchair user can sit comfortably under the tables.

Accessible toilet near Yurt

The accessible toilet near the yurt is large enough for a wheelchair user and assistant however it is quite narrow. The grab rails and toilet seat are a contrasting colour to the walls and basin which makes it easier for the visually impaired to identify them. The grab rails are well placed, with a drop-down rail and vertical rail on the left of the toilet and a horizontal rail behind the toilet and on the right. There are also two vertical rails on either side of the sink.
There is a transfer space on the left of the toilet when facing it, however there is a bin in this space. All the amenities are lowered for a wheelchair user. The flush is on the transfer side of the toilet however it is on a chain which may be difficult for somebody with limited dexterity to use.
There is an emergency pull cord to the left of the toilet from a seated position that is slightly in front of the toilet. There is a sign behind the emergency pull cord that states it is important that the cord is hanging freely so it can be pulled in an emergency.

Butterfly Garden

Inside the gift shop is the entrance to the butterfly garden.
There are large plastic separation curtains when entering the butterfly garden, this is so that the butterflies don’t escape on entrance and exit of the garden. A wheelchair user will need assistance with holding these curtains open to enable them to pass through.
The butterfly garden is very warm, and the sudden change of temperature may be uncomfortable for someone with sensory processing disorder.
The butterfly garden has a pathway that is wide enough for a wheelchair, however it is not wide enough for an individual to pass by a wheelchair. There are numerous turnings to take meaning a wheelchair won’t cause too much obstruction. There are thousands of butterflies in the garden of all different shapes and sizes and they are truly beautiful.

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Slimbridge Wetland Centre 2019

Slimbridge Wetland Centre 2019

Slimbridge Wetland Centre | 18th November 2019 

Accessibility Rating 

Physical 

Four and a half out of five 

Sensory 

Four out of five 

Location: Slimbridge Wetland Centre
Newgrounds Lane
Gloucester
GL2 7BT

Background

The Accessible Gloucestershire team were lucky to be invited to the opening weekend of the new accessible Estuary Tower Hide. During this visit we learnt a lot about the extremely interesting background of Slimbridge Wetland Centre.

Slimbridge Wetland Centre was opened in 1946 by the artist and naturalist Peter Scott. Scott realised that due to World War II, many animals and birds would have been eaten due to the rations. This prompted him to open Slimbridge to help species recover from the war. Since then Slimbridge has substantially grown and is home to a wide variety of birds and animals.

Accessibility around Slimbridge

There are mobility scooters and manual wheelchairs that can be hired for the day at a small cost. It is recommended that you call in advance to book one of these.
There are volunteers who can accompany somebody with a visual impairment around Slimbridge, while giving interesting facts and insights about the wildlife.

The overall access around Slimbridge is very good with clear, even pathways throughout. The tall Observatory at the Visitor Centre can be seen from almost everywhere around Slimbridge making it a very good point of reference and ensuring it is clear which direction the exit is at all times. There are also points of reference throughout the Centre such as a statue of Scott in the middle, which is also on the map. This is positive for people with visual impairments, autism or dementia.
There are gates throughout the centre that require two hands to open and may be difficult for a wheelchair user to open alone.

The best hide for accessibility is the South Lake Discovery which has plenty of lowered windows and binoculars available for use. The majority of hides are very easily accessible with lowered windows, and the newer hides such as the Duck Decoy hide offers knee recess at 2 windows so a wheelchair user can get as close as possible to the window to get the best view.
The Flamingo Lagoon also has great accessibility. There is a ramp to get down to the hide and it has very large windows. This hide is eye level with the flamingos which means it gives a great view for people with a visual impairment. There is also a video screen in here with an audio information headset about the conservation work the WWT are doing for flamingos.

Shepherds Hut is unfortunately inaccessible for wheelchair users as it often floods, and wheelchair users can’t get over the sea wall.

The otter pool is fully accessible and has decking and glass at floor level so that public can get a clear view of the otters and easily navigate their way around the otter pool. You can also go through the cave where there is a small window to look through, this would be difficult for someone with limited sight due to the height of the windows and it was quite dark.

Wellybootland is a splash space for children and is fully accessible in a wheelchair. There is also an indoor children’s soft play area.

During the summer months there is an accessible Land Rover Safari which takes you along the banks of the River Severn with an expert tour guide. This can accommodate 2 wheelchairs per journey.

Parking and entrance

There are 17 accessible bays at Slimbridge Wetland Centre which are free to park in all day. The car park is very close to the entrance and involves crossing the car park to a dropped kerb. The accessible entrance is via a large ramp that has a handrail on either side to aid mobility.
There are 2 entrance doors to the Centre, the ones on the right have a push button entrance, open outwards and stay open for a suitable amount of time to allow a wheelchair user to pass through with ease.

Reception

There are 2 reception desks, the one on the right is a lowered desk with a wheelchair symbol above to show that disabled visitors should queue for this desk.
The reception is open plan and easy to navigate with a large 3D map in the centre that is updated when changes are made around the Centre. There are also leaflets that you can take with a map on them.
During our visit we were informed that Slimbridge Wetland Centre are in the very early stages of planning for an app that will have a map on it. This is an exciting feature for the future and has the potential to vastly improve the ease of navigating around the Centre.
All the employees at Slimbridge are friendly and willing to help in any way they can.

Observatory

From the reception there is a lift to access the Observatory. This is a great opportunity to get a 360-degree picture of the centre and offers exceptional views.
The lift is large enough to fit a wheelchair user and an assistant. The lighting is very dim in the lift and may cause an individual with a visual impairment or dementia difficulty in adjusting. The lift is also quite loud and may cause alarm for somebody with sensory issues.
Care should be taken by wheelchair users when reversing out of the lift as the stairs are close to the turning space.
There is one manual door to enter the Observatory. The space in the Observatory is wide enough for a wheelchair user to navigate with ease and there is turning space at the end. The windows are low enough for a wheelchair user or person of smaller stature to see out of, however there is no knee recess which means it may be difficult for a wheelchair user to see directly below.

Accessible toilet on ground floor near ramp in Visitor Centre

The accessible toilet is large enough to comfortably fit a wheelchair user and assistant with ease. The lighting is quite dim and may cause difficulty for somebody with a visual impairment.
The toilet seat is 45cm from the ground which is 3cm below minimum requirements and it has a cushioned back for comfort. All of the amenities in the toilet are lowered for a wheelchair user or person of a smaller stature and the floor is non slip.
The grab-rails and toilet seat are the same colour as the walls which may cause difficulty in identifying them for somebody with a visual impairment.
There is an emergency pull cord to the right of the toilet however it is not reachable from the toilet. There is a lowered coat hook on the right wall.
The toilet is clean and hygienic and there are no distracting sounds.

Restaurant

There are an assortment of hot and cold food and drink on offer in the restaurant. This is a large space with some booths and some tables and chairs. The chairs are easily removable for a wheelchair user; however the table leg underneath may make it difficult for a wheelchair user with footplates to get as close as they would like to the table.

Cinema

During our visit to the opening of the Tower Hide we attended a very interesting and informative talk in the cinema. The cinema is well lit and has step-free access by doors on either side. There aren’t any wheelchair spaces which means a wheelchair user will need to sit in front of the first row.

Estuary Tower Hide

The new accessible Estuary Tower Hide is a great way to get stunning views of the wildlife at Slimbridge.
Care should be taken on the way to the hide as the ground can be slippery when wet in places.
There are 2 levels to the hide with a lift for access. The lift is large enough to fit a wheelchair user and an assistant. It is a platform lift that requires the button to be held down for the duration. The button is large and very easy to use.
Care should be taken when reversing out of the lift as the stairs are near the turning space. When the lift door opens it partially obstructs the entrance into the hide. The door doesn’t remain open for very long and may need somebody to hold it open while a wheelchair user reverses out of the lift.

On the first floor there are windows at different heights including lowered windows for wheelchair users. The windows also open inwards and provide a wheelchair with knee recess. There are also benches so people with limited mobility can enjoy the views from a seated position.

The 2nd floor doesn’t have a roof, so you feel fully immersed in the surroundings. This gives brilliant views from floor to sky and is truly spectacular. This area is spacious and easy to navigate for a wheelchair user. There are sections that have glass from the floor, so these areas are great for wheelchair users or people of a smaller stature to get a great view of the wildlife below.

Riverlife

There is a play area and kiosk at Riverlife that offers a choice of food and drink. The benches are not suitable for wheelchair users as there is no knee recess.

Accessible toilet in Kiosk at Riverlife

The accessible toilet is down a narrow pathway on the right of the kiosk at Riverlife. It may be quite difficult for larger wheelchair to manoeuvre into the toilet as the pathway is narrow.
The accessible toilet is large enough to fit both a wheelchair user and assistant. It may be difficult to transfer to the toilet as the basin is quite far away from the nearest wall and grab rail. The drop-down rail is also quite far away from the transfer side of the toilet.
There is an emergency pull cord, however it is not reachable from a seated position on the toilet.
The floor is non-slip and all the amenities are at a lowered height, there is also a lowered coat hook for wheelchair users or people of a smaller stature.

Arctic Adventure

New to Slimbridge in Summer 2019 is the Arctic Adventure. Many birds at Slimbridge, such as the Bewick’s swans (one of Scott’s favourites), have flown the 4000km from the arctic tundra.
The Arctic Adventure is a beautiful cabin that is based on a real research hut that was used by Scott. It is a great immersive experience for families and the cabin is accessible throughout.

Scott House

We were lucky enough to get a private tour of Scott House during our visit to Slimbridge. This is where Peter Scott lived with his wife. The house has been kept almost exactly as it was when Scott lived there, and it is quite remarkable to visit.

The hallways in Scott House are quite narrow and may be difficult for a large wheelchair to navigate. There is a step up to the hallway that leads to the kitchen, however there is a portable ramp to aid wheelchair users.

The turning into the kitchen is quite narrow due to the stair bannister. These are the original stairs and bannister, so it is important that they remain where they are to keep the house in the same condition it was when Scott lived there.

As the house is now a museum it is important that visitors do not sit on the original furniture. There is a Slimbridge chair in each room that is not part of the museum and is there so that people with limited mobility or who cannot stand for long periods of time are able to rest during the tours.

Each room is large enough for a wheelchair user to navigate, the only difficulty may be in the kitchen which has the dining table in the middle.
Scott’s office is spectacular with floor to ceiling windows to give the best views of Slimbridge. There are lots of original notes and books around the house that make for a very interesting read and the tour is filled with lovely anecdotes throughout.

The Scott House tour really shouldn’t be missed!

Gift Shop

To exit Slimbridge you must walk through the gift shop. Here there are an excellent selection of gifts on tables and shelves. Some of the tables are diagonal which means the corners protrude outwards, this may be a hazard for a wheelchair user or person of a smaller stature.

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Birdland

Birdland

Birdland | 21st October 2019 

Accessibility Rating 

Physical 

Three out of five 

Sensory 

Four out of five 

Location: Birdland
Rissington Road
Bourton-On-The-Water
GL54 2BN

Parking

There isn’t a car park at Birdland however there is a public car park a short walk from Birdland. There are 2 accessible spaces which are at the side closest to the walkway to Birdland. Blue badge holders can park here for free all day.

There are public toilets in this car park that charge 20p for entry, and an accessible toilet that requires a RADAR key. The toilet is large enough to fit a wheelchair user and an assistant and has an automated sink and hand dryer at a lowered height.

The route to Birdland is flat and on sturdy ground. It involves leaving the car park at the end near the toilets and journeying along the pavement. This only takes a couple of minutes.

Entrance and reception

There is a slight ramp to enter the reception at the entrance and is gained via a single push door. A wheelchair user may need assistance in holding this open. The reception counter is all at a lowered height making it easy for a wheelchair user or person of smaller stature to communicate with the receptionist. Once a ticket to Birdland is purchased the receptionist will guide individuals to the entrance. This is another single manual door which a wheelchair user may need assistance with.
The reception is easy to navigate and has plenty of space for a wheelchair user to get around easily.

Access around Birdland

Once outside, the pathways are wide and spacious and have good viewing with low boundaries for the enclosures. There is large signage along the route that describes what to expect around Birdland.
There are numerous sections to Birdland, these include: Meet the Birds, Penguin Shore, Jurassic Journey, Indoor Discovery Zone, Encounters Area, Desert House and Out of Africa. All of these areas are accessible for a wheelchair.

There are numerous “you are here” maps around Birdland which is a great way to make maps immediately less confusing.

There are lots of picnic benches and resting spots located around Birdland which is great for people with limited mobility. There are also some sheltered spaces in case of bad weather.

Penguin Shore

Penguin Shore is a great opportunity to get very close to the penguins. During our visit one penguin was wandering around right next to us and it was great entertainment. There are numerous viewing areas for the penguins, some are high up and involve climbing some steps, but there is also spots on ground level where you can see under the water. There is also a spot that is perfect viewing for people of a smaller stature or wheelchair users, this area has a sign requesting that wheelchair users and pushchairs are given priority.
Care should be taken around Penguin Shore as there is a brick missing on the ground meaning a wheelchair user could potentially get stuck or damage their chair, additionally this may be a trip hazard. The manager of Birdland informed us that they were aware of this issue and it is caused by tree roots under the surface. There are plans in place for the trees causing the issues to be removed from the root and placed elsewhere.

Accessible toilet near entrance

Once you are inside Birdland the closest toilet is near the Penguin Shore, which only takes a few minutes to get to. The accessible toilet here has a heightened toilet seat which makes it easier for a wheelchair user to transfer to and from the toilet. The toilet is too small, and it is a struggle to fit a wheelchair user and assistant. Additionally, the bins are very large and get in the way of transferring, making it very difficult.

Flamingo Point Café

Flamingo Point Café is in a great location offering lovely views of Flamingo river from the outside tables. There are numerous snacks and lunch options on offer such as warm pasties. The café has easy access and is spacious, and a wheelchair can comfortably sit underneath the tables, with easily moveable chairs. There is a lowered counter with the till on it so a wheelchair user can communicate with the staff and make a payment with ease.

Accessible toilet in Café

There is an accessible toilet in Flamingo Point Café. There is a sliding door to the toilet that is locked by a latch on the inside. This may be difficult to use for somebody with limited dexterity. The toilet is large and leaves plenty of space for a wheelchair user and assistant. However, the toilet itself is only 41cm from the ground. This is 7cm lower than the average wheelchair and therefore would be very difficult to transfer to. There is a dropdown grab-rail on the right of the toilet and a vertical rail on the wall next to the toilet. The toilet is quite far from the wall and this may make the grab-rail hard to reach. All the amenities are at a lowered height.

Hatchery and Nursery

There were some delightful chicks in the Hatchery and Nursery. There is a glass screen on the side of the encloser which enables wheelchair users to see them with ease

Jurassic Journey

The Jurassic Journey is great fun for children and sets you a task of getting yourself out of the wooded Jurassic world and into safety. There are life-size dinosaur statues within the wooded area with information points that are a reminder that todays birds are descendants of dinosaurs. Within the Jurassic Journey is the Dino Dig where you can dig for your own fossils and bones and discover dinosaur eggs.
The dinosaur eggs are in a lowered cabinet which can be viewed with ease by wheelchair users or people of a smaller stature.
The fossil digging section will be quite difficult for a wheelchair user to join in as it is based on the floor and involves sitting on ‘rocks’.

Indoor Discovery Zone

The Indoor Discovery Zone has plenty of bright coloured and interesting fish to look at, as well as other exciting small animals. It is quite dark in there to make it easier to see the fish, but this may be quite hard for people with a visual impairment to adjust to.
The exit door in the discovery zone is very narrow and may be difficult for a larger wheelchair to fit through.

Out of Africa and Pandemonium of Parrots

Out of Africa and Pandemonium of Parts are two areas that both offer a great experience of some very large and amazing birds. This is all accessible and is very easy to get around.

Gift Shop

The gift shop is open plan and very spacious. It is extremely tidy and very easy to see the gifts on offer. There is plenty of space for a wheelchair user to look around without causing obstruction.

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Allsorts Stroud

Allsorts Stroud

Allsorts Stroud | 7th October 2019 

Accessibility Rating 

Physical 

Five out of five 

Sensory 

Five out of five 

Location: Allsorts
Level 3
Brunel Mall
Stroud
GL5 2BP

Introduction

Allsorts is a pan-disability charity that was founded in 2009 to help disabled children to be able to live as independently a life as possible. Allsorts gives children confidence in social situations that they may not have previously had. It also enables them to have the confidence to enter the wider community.
Family membership costs as little as £5 per member and £30 per organisation. Allsorts have 6 youth clubs and 10 sports clubs that include activities such as trampolining and boccia. They also arrange family trips and all activities are decided by the members to ensure that they are what everybody wants to do.

Parking and entrance

Allsorts is located on the top floor of Brunel Mall which has a car park attached with 5 accessible bays. The lift is located through 2 double doors and on the left. Upon exit of the lift there is a large Allsorts sign on the wall and the entrance is to the left.
To enter you must ring a buzzer and somebody will come and let you in. This access system is used to keep the children safe that are attending Allsorts.

There are plans in place to add visual scenes and timetables at the entrance to show children with sensory needs the environment inside to help them get over the threshold. There are also plans for the addition of objects of reference so that a child can feel something outside of room to know what to expect when they enter, for example some soap outside the toilet.

Reception

There is a large reception desk at the entrance which was specifically designed for 3 power chair users and to also allow room for assistants to make it accessible should a wheelchair user wish to work at Allsorts. The whole desk is at a lowered height and is perfectly designed for its purpose. The premises are all on one level which makes accessing any section very easy for wheelchair users or people with limited mobility.
Behind the reception are toy cupboards which are all at a lowered height so that children can easily reach them. It is also ensured that there aren’t too many toys on the shelves so there isn’t a risk of them falling off when being taken.

Main area

Allsorts is in a very open plan layout with sofas, tables and toys. Everything in the space is moveable so that it can be completely empty if necessary. This means it is a very adaptable space to suit differing needs.
The flooring in the main area is shock absorbent and sound absorbent. This means its makes falling softer and also doesn’t project sound when the room is busy, both perfect for children attending Allsorts. There is also a mobile hoist available.

Sensory room

The sensory room is also a flexible space where everything inside can be moved round or removed completely to suit children’s certain needs. There are numerous objects in the sensory room including the extremely popular dark den that gives children a pitch-black space to relax. We were informed on our visit that the staff at Allsorts are very aware that many children have multiple diagnosis and therefore need multiple choices – something which our experience has shown us they have achieved.

Music room

Next door to the sensory room is a music room with various instruments including the very impressive sound beam. This is a piece of specialist equipment that emits a laser beam and allows an individual to make music with movement – this can be as little movement as blinking. It also has the ability for children to enjoy this with friends.
There is also the very popular silent drum kit which makes very little sound when it is hit and can only be heard through headphones by the person playing it.

Toy cupboard

There is a large toy cupboard that has a vast array of toys to suit all different types of needs. This includes weighted snakes that can help children relax and improve proprioception.

Changing places facility

There is a large fully equipped changing places facility with a ceiling hoist and variable height changing bench. The grab-rails are a contrasting colour to the walls to aid the visually impaired and the emergency pull cord is on the left of the toilet. The second ring pull is touching the floor and may be difficult to pull on.

The changing places facility can be used by the general public and is open until 3pm

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St Laurence Church

St Laurence Church

St Laurence Church | 20th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: St Laurence Church
The Vicarage
Church Street
Stroud
GL5 1JL

Parking and entrance

The closest public car park to St Laurence Church is Church Street car park which has 4 accessible bays that are free for up to 3 hours for blue badge holders.
There are two entrances to St Laurence Church. One is in front of the accessible bays and is steps with handrails that leads you into the church grounds. Alternatively, for wheelchair users there is step free access towards Shambles Market and down a small alleyway on the right then right at the end of the alley.
There are steps to the entrance of the church however there is portable ramp that is often used to aid wheelchair users.

Inside the church

St Laurence Church has had the original pews removed leaving it an open space. This is positive for wheelchair users as it means that moveable chairs are used and the layout can change depending on the needs of the visitors. It makes it very easy to navigate as the main area is completely flat. The removal of the church pews means that the church can now be used for a variety of events in the main space.
There is a smaller chapel section at the back of the church which as multiple steps to gain access and would be inaccessible for a wheelchair user.

Church hall

The church hall is located outside the church and straight ahead. There are two entrances to this, one is from the church grounds and is a ramped entrance with handrails, ideal for wheelchair users or people with limited mobility. The other is from the Shambles Market and is stepped access.
From the ramped entrance there are two double doors that lead to the main hall. The accessible toilet is on the right through the first main set of double doors.
The church hall is large and during our visit was hosting part of the Shambles Market. It was good to visit during a function as we could see how it is set up. There was plenty of space around the stalls for a wheelchair users to navigate comfortably and the stalls were all at a suitable height for a wheelchair user of person of smaller stature to browse easily.

Accessible toilet

The accessible toilet is in the church hall. The dimensions of the room are 1700mm x 2250mm which exceeds minimum requirements and leaves plenty of room for a wheelchair user and an assistant. There is an emergency pull cord to the right of the toilet from a seated position. There is only one ring pull on the cord and it is broken.
The toilet is 48cm from the ground which is the correct height for an accessible toilet and the flush is on the transfer side and easy to reach. There is a disposable bin and a sanitary bin however the disposable bin lid is broken.
The grab rails are the same colour as the walls which may make them difficult to identify for someone with a visual impairment. There is tissue paper instead of toilet roll which is easier to rip off for people with limited mobility or dexterity. The floor is non-slip and the toilet is kept clean and hygienic, however the lighting is quite dim.

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Leisure at Cheltenham

Leisure at Cheltenham

Leisure at Cheltenham | 19th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Leisure at Cheltenham
Tommy Taylors Lane
Cheltenham
GL50 4RN

Parking

There are 6 accessible parking bays at Leisure at Cheltenham which are in their own section at the entrance to the building. The ground is smooth and there is a dropped kerb which makes access to the building very easy

Entrance and Reception

There are 2 sets of automatic double doors on either side of the front of the building which stay open for a suitable amount of time for a wheelchair user or person of limited mobility to pass through comfortably. The entrance is open plan and the whole reception desk is at a suitable height for a wheelchair user or person of smaller stature, but there is a lowered reception section on the right, too.
There is an automatic sign in screen to the left as you enter. This is quite high and may be uncomfortable for a wheelchair user or person of smaller stature to use comfortably

To the left of reception are 4 sets of access gates which only open when an individual scans their membership card. These gates are glass with subtle circular patterns on them. These may be difficult to distinguish for people with a visual impairment or people suffering with dementia. These gates don’t stay open for very long and may cause a wheelchair user or person with limited mobility difficulty getting through in time. The people at reception are happy to help though, and can keep them open from controls at their desk.

Wayfinding

Due to the age of the building and the numerous additions that have been added on throughout the years it has quite a complex layout and is based mainly on the ground floor. This may be quite confusing to navigate however there is clear signage at the entrance. There is also signage throughout the building which is in the process of being changed. The new signage is very large but is written vertically which may be confusing for somebody with a visual impairment or dementia.

Accessible toilet near gym

On the first right down the corridor to the gym are the changing rooms and 2 accessible toilets.
The doorway to the toilets are 900mm wide which is the correct size, however the accessible toilets are smaller than minimum requirements at 1380mm x 1880mm which may mean it is difficult for a wheelchair user and an assistant to fit comfortably.
The emergency pull cord is to the left and slightly behind when at a seated position. There is a bin which obstructs the pull cord hanging freely and may make the bottom ring pull difficult to reach. The toilet is 48cm from the ground which is the correct height for an accessible toilet. The flush is a push button which may be difficult for people with limited dexterity to use.
There is a disposable and sanitary bin in the toilet and all of the amenities are at the correct height for a wheelchair user. The grab rails are a contrasting colour to the walls to aid the visually impaired and the floor is non-slip.

Gym changing rooms

The gym changing rooms may be quite hard to navigate due to the way they are laid out. There a numerous directions one can take but at the furthest point is the accessible changing room.

The accessible changing room is fitted with a door that opens outwards and has a horizontal grab rail on the inside. There is also a wall-mounted tip up seat provided and an emergency pull cord which is reachable from this seat, however there is only one ring pull instead of two. The grab rails in the accessible changing room are a contrasting colour to the walls to aid the visually impaired. There isn’t a bench in the changing room.

Accessible shower in gym changing rooms

The accessible shower in the gym changing rooms has a wall mounted tip up seat with a backrest. There is a drop-down grab rail to the right of the seat and a horizontal grab rail under the shower head. There is also a drop-down grab rail to the right of the shower. The seat and grab rails are a contrasting colour to the walls to aid the visually impaired.
The floor is non-slip and there is an emergency pull cord to the right of the seat from a seated position. This is easily reachable, however there is only on ring pull at the around 100cm from the ground.

Gym

The gym is a large space with coloured lighting and music in the background. This can be quite loud in places. The employees in the gym are knowledgeable about accessibility needs and informed us that they always ensure that there is enough space between gym equipment for a wheelchair user to get around with ease.
The gym offers numerous accessible equipment. These include an arm bike, a treadmill and bike both with raised buttons for the visually impaired and an inclusive cable machine. These offer a variety of different types of work outs for a range of disabilities. There are 4 or 5 wheelchair users who currently attend this gym and make use of these brilliant facilities.
There is also a supervised gym session every Wednesday which is ideal for individuals with disabilities who wish to learn how to use the equipment and gain confidence.

Sports hall

Opposite the corridor to the gym changing rooms is the entrance to the sports hall. Access to this is gained via double pull manual doors. These are quite heavy and don’t stay open as they are fire doors, meaning it would be very difficult for a wheelchair user to pass through them without assistance. The corridor to the sports hall has enough turning space for a wheelchair and the sports hall is large and well lit with contrasting walls and floors.

Viewing Area

On the first floor there is a viewing area for the sports hall. This can be accessed via stairs or a lift near the café. There is a large space in the viewing area that can be occupied by wheelchairs.

Café

The café is an open plan space with round tables and easily moveable chairs. A wheelchair user can comfortably sit at the tables and there is a counter with staff always behind to offer any assistance.

Accessible shower in swimming pool changing rooms

Through the access gates near the entrance are the swimming pool changing rooms.
The lockers require a padlock up to 8mm and you can bring your own with you, alternatively you can purchase a padlock at reception for £4.
The shower has a wall mounted tip up seat and an adjustable shower head. There are two drop down grab-rails and one horizontal grab-rail under the shower. The grab-rails are a contrasting colour to the walls to aid the visually impaired. The floor is non-slip and there is an emergency pull cord with two pull rings on it. The pull cord is quite far away from the wall mounted seat and may be difficult to reach.

Changing Places Facility

There is changing places facility located in the swimming pool changing rooms. This is very large and has a ceiling hoist, a toilet, a variable height changing sink and a variable height changing bench. The emergency pull cord is flush with the wall which may make it difficult to reach.

Swimming Pool

There is a main pool, a teaching pool, a children’s pool and a diving pool.
The main pool is 33m x 12.8m and can have up to six single lanes and the teaching pool is 23.8m x 9.65m.

There is both a manual and electric hoist to enter the pools for those with limited mobility so somebody can decide which type of hoist they would prefer to use.
There is a session for people with disabilities every Saturday at 11am in the teaching pool.

First Floor Accessible Toilet

The corridor to standard toilets upstairs is very dark, the signage is confusing and gives the impression the disabled toilet is through this corridor. The accessible toilet is to the left as you exit the lift.
The doorway to the toilet is 900mm wide which is the correct width, however it is quite a sharp turn to enter the toilet. The toilet is 1870mm x 2300mm which exceeds minimum requirements and leaves plenty of room for a wheelchair user and assistant, and turning space for a wheelchair. There is an emergency pull cord to the right when seated on the toilet, however an individual will have to lean backwards to be able to reach it from the toilet which may cause instability, especially for somebody with limited mobility.
All of the amenities are at a lowered height, suitable for a wheelchair user or person of smaller stature and there is a lowered coat hook on the wall. The toilet seat is 43cm from the ground which is too low for an accessible toilet.

Evacuation Procedure

There is an evacuation meeting point at the front centre car park. Evacuation is carried out in 2 phases meaning the sound of the fire alarm does not mean there needs to be an immediate evacuation. Should there need to be an immediate evacuation then staff will inform visitors and assist anyone who needs extra help. There are visual fire alarms for the visually impaired and a refuge point at the upstairs viewing gallery for the sports hall.

Membership and extras

There is a concessionary rate available for individuals who are registered disabled.

Leisure at Cheltenham host the Special Olympics which displays their passion for inclusivity and knowledge of accessibility. Leisure at Cheltenham are also exploring the options of a sensory space for individuals with sensory issues.

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Stroud Registration Office

Stroud Registration Office

Stroud Registration Office | 12th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Stroud Registration Office
Parliament Street
Stroud
GL5 1DY

Parking

There is a car park at the front of the registration office. There is an allocated car parking space and an allocated accessible space, however the rest of the car park is unmarked.

Entrance

The main entrance is to the right of the building and up a slight ramp with hand-rails on either side. The main entrance door is a lightweight, manual push door and is wide enough to fit any wheelchair size. There is then a short corridor that takes you through to the main waiting area. There isn’t a manned reception at Stroud Registration Office, however there is a large print sign on the table at the back of the room that outlines this. An office member will often be around to greet anybody who enters.

Waiting area

The waiting area is an L shape with seats against the walls. There is plenty of space either side of the seats for a wheelchair user to navigate comfortably and the chairs are easily moved to make space for a wheelchair user to wait if needed. There are leaflets and signs on the table which is at a suitable height for a wheelchair user to make use of if necessary.

Interview room

Through the waiting room is a large interview room. This is very spacious and well lit, and a wheelchair user would be able to sit comfortably at the desk.

Ceremonies room

Through the interview room is the stunning ceremonies room. This is decorated in pale blue with beautiful flowers. The aisle is very wide and would comfortably allow a wheelchair to be passed or walked beside with ease. It holds up to 56 guests and the chairs are easily moveable so space can be made for wheelchair users.
There currently isn’t a hearing loop in the ceremonies room, however we were advised on our visit that this would be investigated.

Ceremonies waiting area

To the left of the ceremonies room is the ceremonies waiting area for guests of a wedding. The main entrance for this is from the car park. There is a step to enter this room which makes it inaccessible for a wheelchair to use this entrance. However, there is step free access via the ceremonies room. This is another beautiful room with plenty of space to manoeuvre around.

Accessible toilet

The accessible toilet can be accessed via the right-hand exit from the ceremonies room and is also accessed via a wide hallway that extends the length of the building. The hallway is 1400mm wide and is therefore wide enough for a wheelchair user and another individual to pass each other with ease.

The doorway to the accessible toilet is 90mm wide which meets minimum requirements; however, the room measures 1500mm x 1770mm which is below minimum requirements and it would be difficult for both a wheelchair user and assistant to fit comfortably.
The toilet seat is 44cm from the ground which is 4cm lower than minimum requirements. The flush pedal is on the transfer side and is easy to use and there is a disposable bin in the toilet. The sink is at a lowered height for a wheelchair user or person of a smaller stature, and the tap has a large, easy to use handle to aid people with limited dexterity. There are is a handrail and dropdown rail next to the toilet and one horizontal handrail next to the sink. There isn’t a handrail on the wall next to the sink as there is a baby change unit there. There also isn’t a handrail on the door as it had been broken off.
There is a push button hand dryer however it is quite high on the wall and may not be suitable for a wheelchair user or person of smaller stature.

Offices

There are 2 main office spaces to the right as you enter the waiting room. These are not for public use, however, are both very spacious and would easily accommodate a wheelchair user who wishes to work there. We were advised that there isn’t currently any accessible options on the computer however should there be a need for it then this is certainly something that would be investigated and should not be an issue to download or purchase.

Ceremonies exit

There is a separate exit at the back of the building for the close of ceremonies. This is through the door on the right of the ceremonies room. There are 2 double doors which lead you to an attractive small conservatory area that is often used for pictures. Then there is step free access to a pathway around the side of the building that leads to the car park.

 

Evacuation procedure

The registration office is all on the ground floor so there are no stairs to navigate apart from the one step to exit the ceremonies waiting room. A senior member of staff will always be made aware when there is somebody who needs assistance in the case of emergency and will ensure they receive any help they need. There are 2 step free exits from the building and one-stepped exit, should this be the only available exit then assistance will be sent immediately.

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Montpellier Gardens *Social distancing guidelines were stringently followed during this audit*Accessibility Rating PhysicalFour and a half out of five  Location: Montpellier GardensMontpellier Spa RoadCheltenhamGL50 1UL Parking and entrance  There isn’t a...

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Stroud Valleys Artspace and The Goods Shed

Stroud Valleys Artspace and The Goods Shed

Stroud Valleys Artspace and The Goods Shed | 12th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Stroud Valleys Artspace
4 John Street
Stroud
GL5 2HA

Parking

There is one accessible bay directly outside Stroud Valleys Artspace (SVA) on John Street. If this space is in use, then the closest car park is at Stroud Station car park which is approximately 260 yards away. Parking is free for blue badge holders. It is quite hilly from the station and the paths are uneven, however there are traffic lights to the left when exiting the station that aid in a safe crossing for a disabled individual.

Entrance

Entrance to SVA is gained through a double gate which would remain open during events. You enter into a courtyard with outside seating and the main entrance is at the other end of the courtyard. The entrance door is manual and opens outwards. It may be quite heavy for a disabled individual to open on their own.

Gallery

To the right of the main gate, before walking through the courtyard is the gallery. This is an open plan space that is used to exhibit artwork. There is a flat entrance to the gallery and the floors and wall are a contrasting colour to aid the visually impaired.

Bar and lounge

The bar and lounge are located on the left immediately as you walk in and is often used for events. The layout of the space is constantly changing due to the different events there and therefore never looks the same. Precautions are always taken to ensure there is space for a wheelchair user to manoeuvre around the space and all the furniture can easily be moved if needed.
The bar is to the right on entry and there is a lowered bar area at the far end.
The tables are all at a suitable height for a wheelchair user to sit underneath comfortably.

Ground floor studio

To the right on entrance to the main building is a ground floor studio art space. This is used by artists in preparation for exhibitions. On our visit the space was full with artists work and there was not much space for manoeuvring, however we were informed that this is due to an upcoming exhibition and should there be an artist who a wheelchair user then special provisions would be made so that there was enough space around the room. Everything in the room is easily moveable and a wheelchair user would be welcomed to the space should they wish to use it.

Lift

The lift has easy to reach buttons which are lit up, making them easier to locate for the visually impaired. It is big enough to fit a wheelchair user and an assistant and there is a mirror on the back wall so a wheelchair user can see behind them when reversing out.

Upstairs workshops

There are workshops upstairs that are used by artists and are not a public space. These are accessible by the lift and there are workshops of differing sizes, most would be large enough to accommodate a wheelchair user should they require one. The entrances to each of the workshops are wide enough to fit a large wheelchair.

Accessible Toilet

There are two accessible toilets, one on the ground floor and one on the first floor. The toilets are the correct size to meet minimum requirements and have the amenities are at the correct height. On our visit the ground floor toilet had recently been damaged during an event, however we were informed that this was being addressed asap. For this reason, we mainly focused on the upstairs accessible toilet.
The toilet is the correct height from the ground for a wheelchair user to transfer with ease and there is an easy flush pedal on the right of the toilet as you face it, the same side as the transfer space.
The emergency pull cord is on the right and in front of the toilet from a seated position which is an ideal place and the rings were both the correct height from the ground.
The grab rails are all in suitable positions but are white which is the same colour as the walls, which may cause difficulty for the visually impaired to identify them. There is a disposable bin in the toilet and a paper towel dispenser.

Evacuation Procedure

There are two fire exits, one at each end of the building and there are refuge points on each floor.

The Goods Shed

Location: The Goods Shed
Station Yard
Stroud
GL5 3AP

The Goods Shed is just past the train station and is a venue that holds a multitude of events. It is currently inaccessible for wheelchairs due to the step entry, however there are extensive plans to renovate the entrance so that it is accessible for all. We had an in-depth discussion with the managers of SVA and the Goods Shed and it is clear the accessibility is at the front of their minds for any future plans. The necessary changes are considerable and therefore will take time to complete, however we agreed to return once the Goods Shed was accessible and conduct another review.

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Cotswold Playhouse

Cotswold Playhouse

Cotswold Playhouse | 5th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Cotswold Playhouse
Parliament Street
Stroud
GL5 1LW

Parking

There is one accessible parking space directly outside the entrance to Cotswold Playhouse. There is also a driveway at the entrance that is often used as a drop-off point. Customers in need of an accessible space can also ring The Playhouse ahead of visiting and they will do everything they can to reserve a space directly outside.

Entrance and reception

The entrance to The Playhouse is completely flat, however the paving just outside is uneven. Upon entrance there is a mobile reception desk directly in front of the door which is too high for a wheelchair user or person of a smaller stature to communicate with a receptionist comfortably. I was advised, though, that this is rarely used as customers mainly book online and can enter straight away.

Bar and Lounge

The main space at the entrance is the lounge area. On my visit this was empty, however there are tables and chairs that are used during events and are a good height for a wheelchair use to sit under comfortably.
The bar area is to the right of the lounge and the entire bar is at a good height for a wheelchair user to communicate with bar staff comfortably. This is positive as means that a wheelchair user can access any section of the bar. There are also bar stools at heightened tables attached to the walls.

Auditorium, stage and accessible options.

The entrance to the auditorium is wide enough to comfortably fit any wheelchair user. It is a fire door; however, it stays open automatically to aid ease of movement. The door is sound operated, so in the event of a loud noise, such as a fire alarm, the door will immediately shut.
The auditorium has a capacity of 150. 4 chairs in the front row are outlined on The Playhouse website as removable to accommodate 2 wheelchair users, however upon visiting I learned that there is the ability to accommodate up to 7 wheelchair users if required.
There are handrails up the steps in the auditorium to assist people with limited mobility. These are meticulously designed so that they have little to no effect on the view of the stage and I was informed that they have been greatly appreciated by audiences.
There is a working hearing loop in the auditorium.
I was informed on my visit that should there be the requirement for sign language during a performance to aid those with a hearing impairment then it would certainly be something that would be investigated.

The stage is also accessible and can be accessed by the lift. I was informed on my visit that there is a wheelchair user who often performs on the stage. When a wheelchair user is on the stage a separate risk assessment is always completed.
Due to the layout and age of the building the underneath of the stage is currently inaccessible for wheelchair users.

Lift

The lift provides access to the basement, lounge (ground floor), stage and upstairs studio. It is an enclosed lift that requires an individual to hold down a button for the duration of the journey. The button is quite small and may be difficult for someone with limited dexterity to keep held down. The lift takes 5 seconds to react to the button being pushed when going upwards which may cause confusion for somebody alone in the lift, however there is a sign in the lift outlining this.
The lift is large enough to fit a medium sized wheelchair and an assistant and there are 2 exit doors, both in front and behind. There is a handrail on the left wall of the lift to aid people with limited mobility.

There is no access to the underneath of the stage and the main green room.

Studio and office space

There is a large studio on the 2nd floor that is often rented out as a dance studio or used for rehearsals. This is accessible via the lift. There is also flat access to an office space, however this was in use on my visit so I was unable to view it.

Accessible Toilet

The accessible toilet is on the ground floor and is located past the lift. The doorway is 820mm wide and the dimensions of the room are 1480mm x 2100mm which is slightly below minimum requirements. All of the amenities within the toilet are at suitable height for a wheelchair user or person of smaller stature, the floor is non-slip and there is a disposable bin.
There is only one ring pull on the emergency pull cord at 7cm from the ground. The emergency pull cord works and sets an alarm off in the bar area that would also be heard from front of house.
The transfer space is on the left of the toilet when facing it. The walls are cream are and the grab rails are white which may make them difficult to identify for the visually impaired, additionally the signage above the sink is quite a small font which may be hard to read.

Evacuation Procedure

There is always somebody at the front of house that will know about anybody with disabilities within the building and will inform emergency services.

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