22nd August 2017
Parking and access
There are three accessible parking spaces close to the entrance of the building. There is a flat entrance leading in with a large double door.
There are also some outside benches suitable for a wheelchair user if you wanted to sit outside for a drink on a hot summer’s day.
I received good customer service throughout my visit. I was shown quickly to my table where they had already removed a chair so I could fit my wheelchair underneath straight away. My waiter Chris was very friendly and helpful and answered all of my questions and requirements.
They had taken the time to choose my table which was close to everything I needed – for example toilets, salad bar and drinks refill station.
Toilets
There is one accessible toilet at the back of the building which requires a RADAR key. There is enough room within the toilet for a wheelchair to turn around safely. There is also enough room for a family member or PA to assist the wheelchair user.
The toilet has handrails for both transfer sides, the sink, hand dryer and toilet paper dispenser are all accessible for a wheelchair user.
The toilets are nice and clean and safe to use and the lighting is nice and bright.
Restaurant
The restaurant serves breakfast from 9.00am to11.30am. The varied menu starts at 11.30am and ends at 10.00pm.
The restaurant has an open plan seating area but there are also quiet booths. The menus were nice and clear but they do not offer braille or large print menus.They are looking into it and I will update with any changes.
If a customer requires their food to be liquidised they will do this for you, however, you need to bring in your own liquidiser. They will also let you bring in your own food if you require it to be liquidised. They are happy to host groups of less able customers.
They allow guide dogs into the building and there was also some quiet music playing in the background.
Accessibility Rating
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