Springbank Community Resource Centre
Location:
Springbank Way,
Cheltenham,
GL51 0LH
The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting.
Car Park
There is a large car park in front of Springbank Community Resource Centre with 7 accessible parking bays in the spaces closest to the entrance. The road surface markings are faded but can be identified by the yellow hatching
IMAGE Car park with zebra crossing
Entrance
The main entrance has a single automatic swing door that opens outwards followed by an automatic sliding door once inside. Once inside the building it is very open and spacious with a lowered reception desk directly in front. Currently, there isn’t a hearing loop at the reception. All doorways and hallways are a good width and step free.
The pharmacy is on the left and the dentist and creative space are on the right.
IMAGE Inside automatic door
IMAGE Dentist reception desk
The pharmacy is an open space with products on the walls and a desk behind protective Perspex. There is seating in front of the desk.
IMAGE Pharmacy
This is a versatile space which hosts many different types of groups and meetings. The tables and chairs are all easily movable and the chairs are cushioned with a choice of with or without arm rests.
There is a small kitchenette in here with a microwave, kettle, air fryer, sink and multiple standard cupboards above and below which is all free to use.
IMAGE Creative space
IMAGE Kitchenette in creative space
There are two accessible toilets in the building, one on the ground floor and one on the first floor.
The ground floor toilet is next to the dentist entrance and has plenty of room for a wheelchair user and an assistant. The walls are a cream colour with navy blue handrails and toilet seat. The toilet is positioned for a right-hand transfer but is slightly further away from the nearest wall than standard. There is a drop-down rail and a fixed vertical rail on the transfer side of the toilet, and a horizontal hand-rail on the other side. There are also two vertical hand-rails on either side of the sink.
The sink is reachable from a seated position and there is an emergency pull cord on the right when seated.
There is a fold up baby change unit on the transfer side wall and there is a choice between an electric hand-dryer and paper towels.
The first-floor accessible toilet has an almost identical layout to the ground floor, except there is no baby change unit and the toilet seat is 430mm in height, which is 50mm lower than a standard accessible toilet.
IMAGE Ground floor accessible toilet
IMAGE First floor accessible toilet
The dentist is easily identifiable by the pink doors. It is spacious and step free with a lowered reception desk with a computer screen.
IMAGE Dentist reception desk
IMAGE Dentist and health centre corridor with pink doors
This is a large hall with underfloor heating and good ventilation.
Kitchen
There is a spacious kitchen with plenty of room for a wheelchair user to manoeuvre.
IMAGE Kitchen with red floor and cream cabinets
The lift is a standard commercial lift with automatic sliding doors. The lift is dimly lit compared to the rest of the building and it isn’t large enough for a wheelchair user to turn around in. A wheelchair user needing to use the lift may find it easier to reverse in on the ground floor, due to the first floor being less spacious.
IMAGE Inside the lift
IMAGE Stairs
The first floor is mainly private offices. There is a large L shaped conference room at the end of the hallway. This is well heated with easily moveable furniture.
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