by Christian Drewitt | Gloucester, Restaurants
Hubble Bubble | 15th November 2017
Parking
The café is located on Westgate street therefore there is no customer parking but there are plenty of public car parks around the city centre. I parked in the Ladybellgate street car park which is about a five minute journey in a wheelchair.
Accessibility
There is a flat entrance leading into the building with a wide accessible door. The café area was quite cramped and it was hard for me to find a suitable table for my wheelchair. They don’t operate by table service and you are required to order at the counter which wasn’t easy to get to if you are a wheelchair user.
Customer Service
The staff were friendly and polite but perhaps could have offered more help to assist someone in a wheelchair.
Toilets
There is no disabled toilet within the building.
by Christian Drewitt | Gloucester, Recommended Venues, Restaurants
18th October 2017
Parking and accessibility
The Lord High Constable of England is located in Gloucester Docks on the waterside.
There is good accessibility to the building with a flat entrance and double doors leading into the venue.
There are lots of accessible parking spaces located in The Quays car park, where you can park for free for up to four hours with a blue badge. Take the parking ticket and the blue badge with you to customer service desk in the mall where you will be given an exit ticket.
Wetherspoons don’t operate via table service you are to place your order at the bar on arrival and then find your own table. The customer service I received at the bar was good, the staff were polite and friendly and the service was reasonably quick.
Restaurant
The venue is very spacious and there are plenty of seating areas suitable for wheelchairs. There are secluded booths if you need to get away from the noise.
Wetherspoons also have a service which allows you to download an app on your phone and you can order food this way rather than queuing at the bar. This is very useful for the disabled, deaf and non-verbal.
Toilets
There is one accessible toilet which is located close to the entrance. This requires a RADAR key. The toilet was adequate with enough room for a family member or PA to assist.
The toilet has handrails for both transfer sides. The sink, hand dryer and toilet paper dispenser were all accessible for a wheelchair user.
Accessibility Rating
by Christian Drewitt | Gloucester, Recommended Venues, Restaurants
22nd August 2017
Parking and access
There are three accessible parking spaces close to the entrance of the building. There is a flat entrance leading in with a large double door.
There are also some outside benches suitable for a wheelchair user if you wanted to sit outside for a drink on a hot summer’s day.
I received good customer service throughout my visit. I was shown quickly to my table where they had already removed a chair so I could fit my wheelchair underneath straight away. My waiter Chris was very friendly and helpful and answered all of my questions and requirements.
They had taken the time to choose my table which was close to everything I needed – for example toilets, salad bar and drinks refill station.
Toilets
There is one accessible toilet at the back of the building which requires a RADAR key. There is enough room within the toilet for a wheelchair to turn around safely. There is also enough room for a family member or PA to assist the wheelchair user.
The toilet has handrails for both transfer sides, the sink, hand dryer and toilet paper dispenser are all accessible for a wheelchair user.
The toilets are nice and clean and safe to use and the lighting is nice and bright.
Restaurant
The restaurant serves breakfast from 9.00am to11.30am. The varied menu starts at 11.30am and ends at 10.00pm.
The restaurant has an open plan seating area but there are also quiet booths. The menus were nice and clear but they do not offer braille or large print menus.They are looking into it and I will update with any changes.
If a customer requires their food to be liquidised they will do this for you, however, you need to bring in your own liquidiser. They will also let you bring in your own food if you require it to be liquidised. They are happy to host groups of less able customers.
They allow guide dogs into the building and there was also some quiet music playing in the background.
Accessibility Rating
by Christian Drewitt | Gloucester, Restaurants
21st March 2017
There is accessible parking located in the Gloucester Quays Outlet Shopping Centre.
There is a large double accessible entrance into the venue.
The staff members were very friendly, helpful and well mannered. They took the time out of the day to answer our questions.
When we were leaving the restaurant, it was raining and the staff members offered us an umbrella so we didn’t get wet, whilst walking back to the car 🙂
Toilets
There are accessible toilets located at the back of the building.
These are accessible for wheelchair users, they are large enough for a wheelchair to turn around in safely and large enough for a PA or family member to assist a wheelchair user.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet has a handrail for both transfer sides.
The lockable toilet doesn’t require a RADAR key.
The lighting is quite dim within the toilet.
The toilets are nice and clean and safe to use.
Restaurant
The restaurant is accessible for wheelchair users.
They also offer a selection of baby toys, to keep your babies entertained 🙂
Food can be ordered Monday to Sunday, 9am until 10pm.
At the moment they don’t offer a larger print menu, braille menu or hearing loop.
They do however, offer a vegan and gluten free menu.
The menus are nice and light, they offer special cards located on the menu stands.
The seating plan is open with a couple of quiet corners. They offer two long seats against the wall.
If you require your food to be liquidised they can offer this facility – if not, they are happy for you to bring your own food.
There is music playing in the background of at mid volume.
The lighting in the restaurant is quite dim but okay if you sit by a window.
They allow guide dogs into the building.
Accessibility Rating
by Christian Drewitt | Gloucester, Recommended Venues, Restaurants
Accessibility Rating
by Christian Drewitt | Gloucester, Recommended Venues, Restaurants
8th March 2017
There is accessible parking located in The Quays outlet shopping centre.
There is an accessible entrance into the venue.
The staff were friendly and helpful, the manager took the time to answer our questions.
Toilets
There is an accessible toilet located at the back of the building.
It is accessible for wheelchair users. It is large enough for a wheelchair to turn around in safely and are large enough for a PA or family member to assist a wheelchair user.
The toilet has a handrail for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The lockable toilet doesn’t require a RADAR key.
The lighting is nice and bright, the toilets are nice and clean and safe to use.
Restaurant
The restaurant is wheelchair accessible.
The seating plan is open with one long booth and two square booths.
They serve food from 11.30am until 10pm Sunday to Thursday and 11pm on Friday and Saturday.
They offer a larger print menu and braille menu for the visually impaired and a hearing loop for the deaf.
If you require your food to be liquidised they don’t offer this facility. Unless you are with a party of 10 or more, they don’t allow people to bring their own food.
There is quiet music playing in the background.
The restaurant lighting is nice and bright.
They allow guide dogs into the building.
Accessibility Rating
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