Lansdown Hall & Gallery

Lansdown Hall & Gallery

Lansdown Hall & Gallery | 25th September 2018

Location: Lansdown Hall & Gallery
Lansdown
Stroud
Gloucestershire
GL5 1BB

Date of visit: 25th September 2018

Parking

There are 5 designated accessible parking bays located outside of the Lansdown Hall, where you can park for free for 3 hours with a blue badge. However, there is no lowered kerb on either side of the road so these are no good for somebody in a wheelchair or using a walking aid.

The closest car park is Church Street Public car park, this is a short stay car park and you can park for 2 hours with a blue badge. This journey took approx. 10 minutes in a wheelchair and involves a hill which could be difficult for somebody using a manual chair or a walking aid.

I also visited the Merrywalks Shopping Centre car park which is close by, they were doing work to the car park and we couldn’t find the accessible bays.

Accessibility

Gallery

There is a ramp leading to the entrance and a bell at the door for disabled guests to ring if the door is shut. I rang the bell and somebody came to assist within seconds. There was a display at the top of the ramp which was an obstruction in the pathway for my wheelchair. Once inside the door there was a chair obstructing the pathway to the toilets.

Access within the gallery is good, there is lots of open space and lighting is bright.

For the current exhibition there was a book for people to write their comments in about the art work, this was on a tall block table and too high for somebody in a wheelchair.

Toilet – Gallery

There is an accessible toilet located at the end of the building through an archway, there is no clear signage from the gallery until you get through the archway and there is a sign which is high up and out of eyeline for a wheelchair user.

Inside the toilet is a wide spacious room with enough room to turn around in and non-slip flooring. The toilet is for right-hand transfer and there are adequate hand rails for transfer. Underneath the paper towel dispenser are two bins which make it difficult to reach for a wheelchair user. The soap dispenser, sink and toilet roll dispenser are all at adequate height.

Hall

When arriving at the main entrance to the venue which is downstairs in the gallery, there is no signage to indicate how you get upstairs to the hall if you are a wheelchair user. There are stairs to the side of the building inside but no lift, there is access to the hall for wheelchair users, but you are required to leave the venue and walk through the bank gardens which takes approx. 5 minutes. There is no signage from the ground floor explaining this route.

This takes you to the back of the building and to the second floor where you can enter through a fire exit door. This door can only be opened from the inside, so you would need to notify somebody of your arrival to ensure it is open if you are unable to use the stairs. Lansdown Hall recommend calling in advance if you have special requirements, so they can ensure to accommodate you as best as possible.

I visited when the hall was empty which is when it is used for classes etc, however they can fill it with up to 135 seats for performances. There is 1.05cms left either side of the walkway and down the middle leaving plenty of space for a wheelchair to navigate through. Wheelchair users would be place at the front of the venue and 2 seats are removed in the place of one wheelchair.

The only access to the stage is via stairs at the front or the back of the stage, making it inaccessible for performers in wheelchairs.

They do offer a hearing loop system for the deaf.

Accessibility Rating

Physical

Three out of five

Sensory

Four out of five

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The Sober Parrot | 19th September 2018

Location: 7 St James Square
Cheltenham
Gloucestershire GL50 3PR

Date of visit: 19th September 2018

Parking

Saint James’ Square public car park is a few minutes walk away from the venue. There are 3 disabled bays and there is no charge for blue badge holders.

Accessibility

The front entrance leading into the venue has two steps, making it inaccessible for a wheelchair user. There is a bell at the front door to ring if you are unable to use the steps, this will get the attention of the staff who will assist you around a side entrance that is not generally for public use. There is a narrow corridor when using this entrance which would be unsuitable for large wheelchairs or mobility scooters. The manager, Jo is eager to make the venue as accessible as possible and is going to investigate purchasing a temporary ramp to be used at the front entrance. The front door is nice and wide and would be suitable for larger chairs or scooters.

Accessibility

There are two levels to the venue, the ground level is completely accessible, the walk way is wide enough for a wheelchair to get through and there are plenty of accessible tables. Depending on your wheelchair size you may need to fold your footplates due to the tables being pedestal tables.

The menus are nice and light, the text is quite small making it difficult to read if you have a visual impairment, the menu is simple and easy to read otherwise. There is a lowered bar/counter which would be easy for a wheelchair user to get underneath, so you can order your own drinks at the bar and pay.

There is a second floor which is used for music events, it is a small building and there is no lift access. It is nice and quiet up here during the day, suitable for somebody sensitive to noise.

The lighting through the building was overhead and dimmed with plenty of natural daylight coming in through lots of windows.

Toilets

There is a disabled toilet located at the back of the building, the toilet is designed for a right-hand transfer and has appropriate hand rails to do so. The other facilities including sink, soap dispenser and hand dryer are all at a lowered height and within reach. The toilets are nice and clean and big enough for a smaller wheelchair to turn around in.

Customer Service

The manager Jo was very friendly and took the time to sit and chat with me about my work and had some questions on how they could make themselves more accessible. The waitress was also very polite, and all staff were well dressed an approachable.

Accessibility Rating

Physical

Four out of five

Sensory

Four out of five

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