13th January 2017
There are two designated accessible parking spaces, close to the front entrance of the building. No ramp needed and clear access through door. There is a large double door and another door inside.
The staff are very helpful and friendly, great customer service.
On ground floor there is a accessible toilet which is big enough for wheelchair user and PA. The toilet has hand rails and the sink and dryer are at a good level. No RADAR Key needed. There is good lighting and clean to a good standard.
There is a lift available; it is a platform lift with a red phone to call reception for assistance or you can call from your room. The lift is located on the ground floor and accessible for a wheelchair user but not enough space for PA, they wait at the top or bottom of the stairs.
The restaurant is wheelchair accessible, with plenty of dining space.
Breakfast – Monday – Friday: 06:30am – 09:30am, Saturday: 07:00am – 10:00am, Sunday: 08:00am – 11:00am
Dinner – Sunday – Thursday: 19:00pm – 21:30pm, Friday and Saturday: 18:30pm – 21:30pm.
Bar food served until 10pm. The restaurant does not offer a larger print menu for visually impaired.
There is clear access to the two accessible rooms but there is not a huge amount of space to turn a wheelchair around in safely. Double & twin rooms, with walk-in shower and seat.There are handrails for the toilet. They offer a vibrating pillow option for the deaf
Accessibility Rating
Was invited to a Evening Wedding Reception. It was on the first floor. I have four wheeled walker could use the lift but couldn’t get up the rest of the steps. Staff stated due it being a listed building they didn’t have disabled access throughout the hotel. I missed the wedding.
Located on the outskirts of picturesque Gloucester and set among 12 acres of Cotswolds greenery, the Mercure Gloucester, Bowden Hall Hotel is the ideal country retreat. Recently refurbished public areas have brought this hotel back to its former glory, boasting a breathtaking blend of traditional and contemporary design that will satisfy any guest. Locally inspired artworks, bespoke crystal chandeliers, and soft pastel shades create a leisurely atmosphere with a touch of English elegance.