by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Location: Clarence Row
Gloucester
GL1 3DW
Parking and entrance
There is suitable signage to the Heritage Hub making it easy to find. There is a barrier to the car park which will lift automatically when a vehicle is stopped in front of it. On the left are 3 well marked accessible bays with hatching on every side. The route from the accessible bays to the entrance does not enter onto the vehicular route and is step free.
The entrance has 2 automatic doors and visitors are greeted immediately by a platform lift. This lift can be operated by guests without assistance. The lift requires the user to hold the direction button down for the duration. The buttons are large, clear and very easy to use. When reaching the top, the lift gate doesn’t automatically, the button must be held down while the gate is pushed open, this may be difficult for a wheelchair user to do alone.
IMAGE Accessible parking bay
IMAGE Entrance from car park
IMAGE Automatic double doors at entrance
Reception
The reception is spacious and open plan with a lowered desk. There is a spacious seating area just past the desk.
On the right as you enter there is a separate reception desk for the Family History area which also has a lowered desk.
IMAGE Seating area with tables
IMAGE Reception for Family History Room
Archives
These areas are spacious with plenty of room for a wheelchair user. There are some files that are quite high up and would be difficult to reach for a wheelchair user or person of smaller stature, however the reception desk is always manned so assistance can be gained at all times if required.
IMAGE Filing cabinet in Archives
Research room
The Research Room door is an electronic door controlled by reception. There are rise and fall tables in the research room meaning the height can be changed to suit the user.
Since the pandemic there have been screens installed at the reception desk in the Research Room, these have impacted the use of the hearing loop. During our audit we were assured that this was being looked into.
There isn’t any accessible software or assistive technology on/for the computers, however during our conversations on our visit it was clear that the Heritage Hub ensure that all of their visitors have what they need, and will go to extra lengths to ensure these needs are met. With this in mind, we are confident that should accessible software, such as screen readers, be required, it would certainly be looked into.
Due to the advice in regards to social distancing, the current layout of the Research Room may cause a wheelchair user difficulty in getting to the meeting room on the other side. There are bi-fold doors which also lead here and we were advised that it can be arranged for these to be opened if necessary.
IMAGE Reception in Research Room
Accessible toilets
There are 2 accessible toilets at the Heritage Hub, both are a decent size and would allow for a wheelchair user and assistant/carer. They are both well-lit, clean and the toilet seats are at the recommended height – 48cm from the ground.
There are emergency pull cords in a good position, however the ring pulls were not at the correct height. This was rectified during our visit. The alarm rings out at the reception and from the toilet. As the Heritage Hub is quite open plan, there is no risk that it won’t be heard.
All amenities are at a lowered height and the sink is reachable from a seated position on the toilet, however the soap dispenser could not be reached from the toilet.
The transfer space has a shelf behind the toilet which limits the reversing space
Next to the upstairs accessible toilet there is a large corridor of lockers at varying heights and sizes.
Upstairs Kitchen
The main kitchen is 1500mm in width which is wide enough for a wheelchair user to enter, but will be required to reverse out. There aren’t any lowered counters which may make using the space difficult for a wheelchair user or person of smaller stature.
Dunrossil Meeting Room
On the ground floor to the left of the entrance is the Dunrossil Meeting Room. This is a very large space with doors out into the garden. There is also a serving hatch joining to the downstairs kitchen with a lowered table, making it easy to access. The downstairs kitchen is mainly used by staff of the Heritage Hub.
IMAGE Dunrossil Meeting Room
IMAGE Serving hatch with lowered table at Dunrossil Kitchen
IMAGE Dunrossil Meeting Room kitchen
IMAGE View from serving hatch into Dunrossil
Garden
The garden is a beautiful space with areas for the community to grow their own veg, and bee hives where the Heritage Hub will be producing their own honey. There is also seating around the garden, including a picnic bench with an extended table with knee recess for wheelchair users. There is signage throughout the garden explaining the different areas. Some of these signs are quite high up on the walls and may be difficult to read for a wheelchair user, however there are QR codes on the signs that bring the information up on visitors phones. This is great as it allows visitors to use any accessibility software they may have on their phone to read the information.
IMAGE Informational signage
IMAGE Accessible picnic bench
IMAGE Lowered informational signage
by Christian Drewitt | Attraction, Leisure, Park, Stroud
The Leazes
*This audit was completed before the COVID-19 social distancing measures were introduced*
Accessibility Rating
Physical
One out of five
Location: The Leazes
Stroud
GL5 1
Parking and entrance
There is a small car park at the bottom of The Leazes at the end of Far Leazes, there is limited signage to this. The bays are unmarked and there are no accessible bays.
Access around the Leazes
Access around the Leazes isn’t very good. There are no pathways meaning there is substantial risk of a wheelchair user getting stuck in mud after bad weather. There are low hanging trees at the entrance which may cause issues for people with visual impairments. There is a football pitch that has been levelled out to allow for games to be played. The Leazes is also very hilly and the gradients are quite steep so it may be difficult for people with limited mobility. There are bins dotted around the Leazes meaning it is kept tidy.
There is play equipment on the different levels and there are benches at the top of the Leazes.
IMAGE Entrance near car park
IMAGE Potential slip hazard
by Christian Drewitt | Attraction, Leisure, Park, Stroud
Accessibility Rating
Physical
Two out of five
Location: Park Gardens
Slad road
Stroud
GL5 1QW
Parking and entrance
There are 2 parking bays with 30 minutes stay on the road next to Park Gardens. There is also on road parking available for blue badge holders.
The entrance to Park Gardens is very wide and step free. Park Gardens is on quite a steep gradient so going uphill is unavoidable.
Access around Park Gardens
There are 3 pathways to the top, the pathways on either end would be suitable for an electric wheelchair user but may be difficult for a manual chair. The middle pathway is too steep for a wheelchair and is not a recommended route. There is a handrail all the way up the middle pathway to aid people with limited mobility or who struggle with the steep gradient.
IMAGE Pathway near play area
IMAGE Steep hill with handrail
IMAGE Pathway looking down at entrance
IMAGE Hill to very top – not advised for wheelchair users
There a plenty of benches around the gardens which make for suitable rest spots.
At the top of the hill there is a sheltered area with a bench inside. This is currently inaccessible due to a step on either side.
IMAGE Stepped entrance to shelter
The play area is inaccessible for wheelchair users due to a steep slope down to the play equipment.
It is possible to do a full circle of Park Gardens which means the flow and movement around the gardens is good.
All routes and pathways are clear and easily visible which will aid people with visual impairments.
It is not possible for a wheelchair user to get to the very top of the gardens as the gradient is too steep.
IMAGE Entrance to play area
by Christian Drewitt | Attraction, Leisure, Quick Picks, Recommended Venues
International Centre for Birds of Prey
Accessibility Rating
Physical
Three out of five
Sensory
Four out of five
Location: International Centre for Birds of Prey
Boulsdon House
Newent
GL18 1JJ
Parking
There are 4 accessible bays just outside the entrance to the International Centre for Birds of Prey (ICBP). These are clearly marked and are very close to the entrance. There is shelter over the entrance so a wheelchair accessible vehicle can easily be reversed to the door so a wheelchair user can be sheltered from rain when entering the vehicle.
Entrance, reception and gift shop.
There is a singular push door with a slight ramp upwards. A wheelchair user will need some assistance to open this door.
The gift shop is very spacious and tidy with plenty of room to manoeuvre. The shelves are at a good height and the open plan layout makes it very easy to navigate.
The reception area is also in the gift shop. There is no lowered counter at reception.
Carers get half price entry to the centre.
The centre
The signage around the centre is in a large clear font and is not too high meaning it is easy to read for people with a sight impairment.
The pathways around the centre are mostly firm apart from some areas that may be slippery when wet. We were informed on our visit that this is something that is being looked into to ensure visitors safety during bad weather. There are also always staff on hand to help anybody who may require it. There are areas that have quite a steep incline however there are alternative routes that make it easier for a wheelchair user or person with limited mobility.
There are 4 wheelchairs that can be borrowed during visiting free of charge, however it is recommended that visitors wishing to borrow these call the centre and let them know in advance.
There are six dogs that live at the centre. If an individual or group have a fear of dogs then they can be kept inside during the visit, however the centre must be informed of this in advance as it is important that they are not kept inside all day.
There benches all over the centre meaning people with limited mobility can rest at points all around the centre.
There are experience days available at ICBP for groups of up to 6 people. These are suitable for people with disabilities. These begin at 10am and include having 2 or 3 birds flying to an individual’s fist, a cup of tea and biscuits, visit the hall and handling the birds, and back outside to do a circuit with the birds following.
There are also Owl Evenings that take place over the festive period, there is no price reduction for anyone for these. These include lots of activities, mulled wine and a hot meal. For more information on experience days visit www.icbp.org.
It is recommended to inform ICBP of any specific requirements or wheelchair users that will be attending so that they can be suitably accommodated. There are experiences such as holding the birds, this is suitable for anybody that is able to hold their arm up for a period of time. For people who may struggle with larger birds the staff will make sure that the demonstration is with a lightweight bird.
There are guided tours available for large groups of around 14, if there are significantly less people then this it is requested that a donation is made. These tours can last between 20 and 40 minutes depending on the requirements of the group.
It is important that visitors are very quiet during flying demonstrations so to not startle the birds.
The outside flying area has a specific space for wheelchair users with clear signage stating that area is for wheelchair users and pushchairs. There is also space for wheelchair users in the indoor flying area, however if there are numerous wheelchair users this may obstruct the exit.
It is possible to rebook any visits if the weather is particularly bad. During bad weather the flying demonstrations can take place indoors along with a PowerPoint.
IMAGE Seating area in outdoor demonstration area
IMAGE Outdoor demonstration area
IMAGE Indoor demonstration area
Accessible toilets near owl sanctuary
There are two accessible toilets near the owl sanctuary, one in the ladies and one in the men’s. There is a slight ramp into the toilets. The men’s toilet is immediately on the left as you enter, and the ladies is directly in front.
There is no drop-down grab rail in the men’s toilet which would make it very difficult for a wheelchair user to transfer. The ladies accessible toilet has a fixed grab-rail and drop-down grabrail making it more suitable for wheelchair users. There are no emergency pull cords in any of the toilets and there are no handrails near the sinks. The sinks aren’t reachable from a seated position on the toilet. The door locks in both accessible toilets are both quite small and may be difficult to use for somebody with limited dexterity.
IMAGE Inside owl sanctuary
IMAGE Entrance to toilets
IMAGE Male accessible toilet
IMAGE Ladies accessible toilet
Café
The café has a single push door. This may be difficult for somebody in a wheelchair to open alone. The café serves hot and cold food and the tables are suitable for a wheelchair user to sit under comfortably. There is also a section of the café that is behind a gate that must be kept shut – this is a dog free zone. There are no large print menus in the café.
Accessible toilet in cafe
The doorway to the toilet is a suitable width for an accessible toilet, however there is a baby change unit behind the door which causes an obstruction and may cause a wheelchair user difficulty when entering. This baby change unit is moveable so could be removed upon request. All the amenities in the toilet are at a lowered height and there is a sanitary bin in the toilet. There is a fixed grab rail on the wall next to the toilet and a drop-down rail and fixed rail on the transfer side. There is also a vertical grab rail on the left of the sink.
IMAGE Accessible toilet in cafe
IMAGE Baby change unit in accessible toilet
by Christian Drewitt | Attraction, Leisure, Pubs, Quick Picks, Stroud
Accessibility Rating
Physical
Two out of five
Sensory
Four out of five
Location: Prince Albert Inn
Rodborough Hill
Stroud
GL5 3SS
Parking and entrance
There is no allocated parking for the Prince Albert, however this is a dropped kerb at the side of the building that is often used as a drop off point. This is on double yellow lines so can also be used as a parking space for a maximum of 3 hours for blue badge holders. The closest car park is at Rodborough Community Hall which is approximately 200 metres away. There is also on road parking on Walkley and Rodborough Hill.
The front door has an opening of 890mm. There is a small step at the main entrance, which is too high for a wheelchair user, however there is step free access at the side of the building that enters into the courtyard. There is a doorway into the pub on the right of the courtyard. This is 740mm wide and may cause difficulty for a larger wheelchair.
IMAGE Step at main entrance
IMAGE Wide gated side entrance
Bar and live music area
The bar and live music area are in a large space with all furniture being moveable. This means that tables and chairs can be removed accordingly to allow for more space for movement if it is required. A lot of the tables are small round tables with stools, these are quite low and would be likely be uncomfortable for a wheelchair user to dine at. There are a selection of larger, higher rectangle and square tables which would comfortably accommodate a wheelchair user.
All of the lighting is on dimmer switches so can be changed according to visitor’s needs. There are also ear plugs and ear defenders available upon request for individuals with sensory issues.
There is no lowered bar for wheelchair users or people of a smaller stature, however there is an opening at the bar that the bar staff are trained to serve from when communicating with wheelchair users.
Family staff members at the Prince Albert have received dementia awareness training and there is always a family member present.
During live performances there is a stage erected in the bar area. This is 8 inches high which is great for wheelchair users anywhere in the bar to be able to get a clear view of the stage. There is currently no ability for a ramp to be attached to the stage so wheelchair users can perform on the stage, this is due to a lack of space, but is something that the owners are attempting to resolve.
Courtyard
At the back of the pub is a sheltered courtyard with outdoor heating mounted on the walls. The furniture is all moveable and large tables and benches are removed during busy periods to aid ease of movement. There is a kitchen area in the courtyard that is rented out to independent businesses. This has a low counter which is suitable for wheelchair users and people of smaller stature to communicate with the kitchen staff comfortably.
There are no disabled toilet facilities at the Prince Albert, however there is a large unused space in the courtyard, and we were informed on our visit that there are plans for a disabled toilet to be installed here in the future.
Toilets
As stated above there are no accessible toilets and the standard toilets would be difficult to get to for a wheelchair user. The corridor to the toilets is quite narrow, measuring 840mm at the corner. The doorway to the men’s toilet is 670mm wide.
There are no handrails in any of the toilets however we were advised that this would be something that could be rectified in the future. There are two cubicles in the ladies toilet and one in the men’s.
IMAGE Ladies toilet cubicle
IMAGE Corridor to mens toilet
IMAGE Entrance to mens. Also accessible from outside
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Accessibility Rating
Physical
Two out of five
Sensory
Four out of five
Location: Berkeley Castle
1 High Street
Berkeley
GL13 9BQ
Parking
There are 4 accessible bays just outside the entrance to Berkeley Castle. These are not very clearly marked however they do give very easy access to Berkeley Castle. Parking is free for blue badge holders.
Entrance and reception
The entrance to Berkeley Castle is flat and smooth so is comfortable for a wheelchair user. There is clear signage at the entrance with contrasting background and font.
The gift shop is easily identifiable and is where you purchase tickets to view the castle. The staff at reception are very friendly and happy to help in any way.
The gift shop has low tables with gifts neatly placed and easily reachable.
To the left of the reception desk is the entrance to the castle. This is step free and there is a wide footpath to the castle.
IMAGE Entrance to Berkeley Castle
Castle
There is a short journey from the gift shop to the castle that takes about 5 minutes to complete. The pathways here and mostly flat and wide, with one slight uphill corner with a bit of uneven ground, but nothing too hazardous. There is a suitable amount of signage on the route so there is never enough time to get confused about whether you are going the right way.
As you get closer to the castle there is signage for children that directs to the dressing up area, toilets, entrance and gardens and grounds. This is clear with a contrasting font and background colour.
The castle entrance is a wide, open space with beautiful views of the grounds and countryside in the distance. There are areas of the gardens that are accessible, however some viewing areas are only accessible via steps. There are benches around the gardens which is positive for people with limited mobility who require rest stops. Care should be taken around the grounds as some surfaces are uneven and will be slippery when wet.
Due to Berkeley Castle being a listed building, it is very difficult for it to be made fully accessible. The only part of the castle that is accessible in a wheelchair is the Great Hall. This is a huge, stunning room.
There is a map of the castle available, however it may be too small for people with a visual impairment to see clearly.
Carers get free entry to the castle.
IMAGE Wide pathway to the castle
IMAGE Walkway to castle entrance
IMAGE View from castle grounds
IMAGE Entrance gates to the castle
IMAGE Large information sign
IMAGE Main castle entrance
IMAGE Accessible entrance with portable ramp
IMAGE Portable ramp at entrance
IMAGE Clothes for visitors to try on
IMAGE Dining hall – inaccessible for wheelchair users
Accessible toilet near castle
There is a small step on both routes to the accessible toilet near the castle which an electric wheelchair will be unlikely to be able to use. The toilet is large, and all the amenities are at a lowered height.
There is no emergency pull cord. There are grab rails on the walls and a drop-down rail next to the toilet. These are the same colour as the walls and may be difficult to identify for somebody with a visual impairment. The toilet seat is the correct height and there is a cushioned back for comfort.
IMAGE Signage to toilet, step on route.
IMAGE Step on route to accessible toilet
IMAGE Pathway to toilet, step at top
IMAGE Accessible toilet near castle
Yurt
Near the entrance there is a large yurt that contains a café and coffee shop. This is easily accessible in a wheelchair and is spacious and well lit. The tables are a good size and the chairs are easily moveable. A wheelchair user can sit comfortably under the tables.
IMAGE Yurt Berkeley Castle
Accessible toilet near Yurt
The accessible toilet near the yurt is large enough for a wheelchair user and assistant however it is quite narrow. The grab rails and toilet seat are a contrasting colour to the walls and basin which makes it easier for the visually impaired to identify them. The grab rails are well placed, with a drop-down rail and vertical rail on the left of the toilet and a horizontal rail behind the toilet and on the right. There are also two vertical rails on either side of the sink.
There is a transfer space on the left of the toilet when facing it, however there is a bin in this space. All the amenities are lowered for a wheelchair user. The flush is on the transfer side of the toilet however it is on a chain which may be difficult for somebody with limited dexterity to use.
There is an emergency pull cord to the left of the toilet from a seated position that is slightly in front of the toilet. There is a sign behind the emergency pull cord that states it is important that the cord is hanging freely so it can be pulled in an emergency.
IMAGE Accessible toilet near Yurt
IMAGE Signage on pull cord
Butterfly Garden
Inside the gift shop is the entrance to the butterfly garden.
There are large plastic separation curtains when entering the butterfly garden, this is so that the butterflies don’t escape on entrance and exit of the garden. A wheelchair user will need assistance with holding these curtains open to enable them to pass through.
The butterfly garden is very warm, and the sudden change of temperature may be uncomfortable for someone with sensory processing disorder.
The butterfly garden has a pathway that is wide enough for a wheelchair, however it is not wide enough for an individual to pass by a wheelchair. There are numerous turnings to take meaning a wheelchair won’t cause too much obstruction. There are thousands of butterflies in the garden of all different shapes and sizes and they are truly beautiful.
IMAGE Inside the Butterfly Garden
IMAGE Butterfly in butterfly garden
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Slimbridge Wetland Centre | 18th November 2019
Accessibility Rating
Physical
Four and a half out of five
Sensory
Four out of five
Location: Slimbridge Wetland Centre
Newgrounds Lane
Gloucester
GL2 7BT
Background
The Accessible Gloucestershire team were lucky to be invited to the opening weekend of the new accessible Estuary Tower Hide. During this visit we learnt a lot about the extremely interesting background of Slimbridge Wetland Centre.
Slimbridge Wetland Centre was opened in 1946 by the artist and naturalist Peter Scott. Scott realised that due to World War II, many animals and birds would have been eaten due to the rations. This prompted him to open Slimbridge to help species recover from the war. Since then Slimbridge has substantially grown and is home to a wide variety of birds and animals.
Accessibility around Slimbridge
There are mobility scooters and manual wheelchairs that can be hired for the day at a small cost. It is recommended that you call in advance to book one of these.
There are volunteers who can accompany somebody with a visual impairment around Slimbridge, while giving interesting facts and insights about the wildlife.
The overall access around Slimbridge is very good with clear, even pathways throughout. The tall Observatory at the Visitor Centre can be seen from almost everywhere around Slimbridge making it a very good point of reference and ensuring it is clear which direction the exit is at all times. There are also points of reference throughout the Centre such as a statue of Scott in the middle, which is also on the map. This is positive for people with visual impairments, autism or dementia.
There are gates throughout the centre that require two hands to open and may be difficult for a wheelchair user to open alone.
IMAGE Wiring on floor to make non-slip
IMAGE Tall observatory that can be seen throughout
The best hide for accessibility is the South Lake Discovery which has plenty of lowered windows and binoculars available for use. The majority of hides are very easily accessible with lowered windows, and the newer hides such as the Duck Decoy hide offers knee recess at 2 windows so a wheelchair user can get as close as possible to the window to get the best view.
The Flamingo Lagoon also has great accessibility. There is a ramp to get down to the hide and it has very large windows. This hide is eye level with the flamingos which means it gives a great view for people with a visual impairment. There is also a video screen in here with an audio information headset about the conservation work the WWT are doing for flamingos.
IMAGE Ramp in Flamingo hide
IMAGE View from Flamingo Lagoon hide
Shepherds Hut is unfortunately inaccessible for wheelchair users as it often floods, and wheelchair users can’t get over the sea wall.
The otter pool is fully accessible and has decking and glass at floor level so that public can get a clear view of the otters and easily navigate their way around the otter pool. You can also go through the cave where there is a small window to look through, this would be difficult for someone with limited sight due to the height of the windows and it was quite dark.
Wellybootland is a splash space for children and is fully accessible in a wheelchair. There is also an indoor children’s soft play area.
During the summer months there is an accessible Land Rover Safari which takes you along the banks of the River Severn with an expert tour guide. This can accommodate 2 wheelchairs per journey.
Parking and entrance
There are 17 accessible bays at Slimbridge Wetland Centre which are free to park in all day. The car park is very close to the entrance and involves crossing the car park to a dropped kerb. The accessible entrance is via a large ramp that has a handrail on either side to aid mobility.
There are 2 entrance doors to the Centre, the ones on the right have a push button entrance, open outwards and stay open for a suitable amount of time to allow a wheelchair user to pass through with ease.
IMAGE Entrance to Slimbridge
Reception
There are 2 reception desks, the one on the right is a lowered desk with a wheelchair symbol above to show that disabled visitors should queue for this desk.
The reception is open plan and easy to navigate with a large 3D map in the centre that is updated when changes are made around the Centre. There are also leaflets that you can take with a map on them.
During our visit we were informed that Slimbridge Wetland Centre are in the very early stages of planning for an app that will have a map on it. This is an exciting feature for the future and has the potential to vastly improve the ease of navigating around the Centre.
All the employees at Slimbridge are friendly and willing to help in any way they can.
IMAGE Lowered admissions desk
IMAGE Lowered membership desk
IMAGE Large map in middle of Visitor Centre
Observatory
From the reception there is a lift to access the Observatory. This is a great opportunity to get a 360-degree picture of the centre and offers exceptional views.
The lift is large enough to fit a wheelchair user and an assistant. The lighting is very dim in the lift and may cause an individual with a visual impairment or dementia difficulty in adjusting. The lift is also quite loud and may cause alarm for somebody with sensory issues.
Care should be taken by wheelchair users when reversing out of the lift as the stairs are close to the turning space.
There is one manual door to enter the Observatory. The space in the Observatory is wide enough for a wheelchair user to navigate with ease and there is turning space at the end. The windows are low enough for a wheelchair user or person of smaller stature to see out of, however there is no knee recess which means it may be difficult for a wheelchair user to see directly below.
IMAGE Top of stairs and lift
IMAGE View from the Observatory
IMAGE View from the Observatory 2
Accessible toilet on ground floor near ramp in Visitor Centre
The accessible toilet is large enough to comfortably fit a wheelchair user and assistant with ease. The lighting is quite dim and may cause difficulty for somebody with a visual impairment.
The toilet seat is 45cm from the ground which is 3cm below minimum requirements and it has a cushioned back for comfort. All of the amenities in the toilet are lowered for a wheelchair user or person of a smaller stature and the floor is non slip.
The grab-rails and toilet seat are the same colour as the walls which may cause difficulty in identifying them for somebody with a visual impairment.
There is an emergency pull cord to the right of the toilet however it is not reachable from the toilet. There is a lowered coat hook on the right wall.
The toilet is clean and hygienic and there are no distracting sounds.
IMAGE Accessible toilet in Visitor Centre
Restaurant
There are an assortment of hot and cold food and drink on offer in the restaurant. This is a large space with some booths and some tables and chairs. The chairs are easily removable for a wheelchair user; however the table leg underneath may make it difficult for a wheelchair user with footplates to get as close as they would like to the table.
Cinema
During our visit to the opening of the Tower Hide we attended a very interesting and informative talk in the cinema. The cinema is well lit and has step-free access by doors on either side. There aren’t any wheelchair spaces which means a wheelchair user will need to sit in front of the first row.
Estuary Tower Hide
The new accessible Estuary Tower Hide is a great way to get stunning views of the wildlife at Slimbridge.
Care should be taken on the way to the hide as the ground can be slippery when wet in places.
There are 2 levels to the hide with a lift for access. The lift is large enough to fit a wheelchair user and an assistant. It is a platform lift that requires the button to be held down for the duration. The button is large and very easy to use.
Care should be taken when reversing out of the lift as the stairs are near the turning space. When the lift door opens it partially obstructs the entrance into the hide. The door doesn’t remain open for very long and may need somebody to hold it open while a wheelchair user reverses out of the lift.
On the first floor there are windows at different heights including lowered windows for wheelchair users. The windows also open inwards and provide a wheelchair with knee recess. There are also benches so people with limited mobility can enjoy the views from a seated position.
The 2nd floor doesn’t have a roof, so you feel fully immersed in the surroundings. This gives brilliant views from floor to sky and is truly spectacular. This area is spacious and easy to navigate for a wheelchair user. There are sections that have glass from the floor, so these areas are great for wheelchair users or people of a smaller stature to get a great view of the wildlife below.
IMAGE Lift in Estuary Hide
IMAGE Inside lift in Estuary Hide
IMAGE Windows with knee recess when open
IMAGE Top floor of Estuary Hide
Riverlife
There is a play area and kiosk at Riverlife that offers a choice of food and drink. The benches are not suitable for wheelchair users as there is no knee recess.
Accessible toilet in Kiosk at Riverlife
The accessible toilet is down a narrow pathway on the right of the kiosk at Riverlife. It may be quite difficult for larger wheelchair to manoeuvre into the toilet as the pathway is narrow.
The accessible toilet is large enough to fit both a wheelchair user and assistant. It may be difficult to transfer to the toilet as the basin is quite far away from the nearest wall and grab rail. The drop-down rail is also quite far away from the transfer side of the toilet.
There is an emergency pull cord, however it is not reachable from a seated position on the toilet.
The floor is non-slip and all the amenities are at a lowered height, there is also a lowered coat hook for wheelchair users or people of a smaller stature.
IMAGE Childrens play area
IMAGE Benches near play area
Image – disabled toilet near play area
Arctic Adventure
New to Slimbridge in Summer 2019 is the Arctic Adventure. Many birds at Slimbridge, such as the Bewick’s swans (one of Scott’s favourites), have flown the 4000km from the arctic tundra.
The Arctic Adventure is a beautiful cabin that is based on a real research hut that was used by Scott. It is a great immersive experience for families and the cabin is accessible throughout.
IMAGE Inside the Arctic tundra
IMAGE Inside the Arctic tundra 3
IMAGE Inside the Arctic tundra 2
IMAGE View from inside the Arctic tundra
Scott House
We were lucky enough to get a private tour of Scott House during our visit to Slimbridge. This is where Peter Scott lived with his wife. The house has been kept almost exactly as it was when Scott lived there, and it is quite remarkable to visit.
The hallways in Scott House are quite narrow and may be difficult for a large wheelchair to navigate. There is a step up to the hallway that leads to the kitchen, however there is a portable ramp to aid wheelchair users.
The turning into the kitchen is quite narrow due to the stair bannister. These are the original stairs and bannister, so it is important that they remain where they are to keep the house in the same condition it was when Scott lived there.
As the house is now a museum it is important that visitors do not sit on the original furniture. There is a Slimbridge chair in each room that is not part of the museum and is there so that people with limited mobility or who cannot stand for long periods of time are able to rest during the tours.
Each room is large enough for a wheelchair user to navigate, the only difficulty may be in the kitchen which has the dining table in the middle.
Scott’s office is spectacular with floor to ceiling windows to give the best views of Slimbridge. There are lots of original notes and books around the house that make for a very interesting read and the tour is filled with lovely anecdotes throughout.
The Scott House tour really shouldn’t be missed!
IMAGE Portable ramp inside Scott House
IMAGE Narrow corner in Scott House
IMAGE Fireplace in Scott House
Gift Shop
To exit Slimbridge you must walk through the gift shop. Here there are an excellent selection of gifts on tables and shelves. Some of the tables are diagonal which means the corners protrude outwards, this may be a hazard for a wheelchair user or person of a smaller stature.
IMAGE Route to exit through gift shop
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Birdland | 21st October 2019
Accessibility Rating
Physical
Three out of five
Sensory
Four out of five
Location: Birdland
Rissington Road
Bourton-On-The-Water
GL54 2BN
Parking
There isn’t a car park at Birdland however there is a public car park a short walk from Birdland. There are 2 accessible spaces which are at the side closest to the walkway to Birdland. Blue badge holders can park here for free all day.
There are public toilets in this car park that charge 20p for entry, and an accessible toilet that requires a RADAR key. The toilet is large enough to fit a wheelchair user and an assistant and has an automated sink and hand dryer at a lowered height.
The route to Birdland is flat and on sturdy ground. It involves leaving the car park at the end near the toilets and journeying along the pavement. This only takes a couple of minutes.
Entrance and reception
There is a slight ramp to enter the reception at the entrance and is gained via a single push door. A wheelchair user may need assistance in holding this open. The reception counter is all at a lowered height making it easy for a wheelchair user or person of smaller stature to communicate with the receptionist. Once a ticket to Birdland is purchased the receptionist will guide individuals to the entrance. This is another single manual door which a wheelchair user may need assistance with.
The reception is easy to navigate and has plenty of space for a wheelchair user to get around easily.
Access around Birdland
Once outside, the pathways are wide and spacious and have good viewing with low boundaries for the enclosures. There is large signage along the route that describes what to expect around Birdland.
There are numerous sections to Birdland, these include: Meet the Birds, Penguin Shore, Jurassic Journey, Indoor Discovery Zone, Encounters Area, Desert House and Out of Africa. All of these areas are accessible for a wheelchair.
There are numerous “you are here” maps around Birdland which is a great way to make maps immediately less confusing.
There are lots of picnic benches and resting spots located around Birdland which is great for people with limited mobility. There are also some sheltered spaces in case of bad weather.
Penguin Shore
Penguin Shore is a great opportunity to get very close to the penguins. During our visit one penguin was wandering around right next to us and it was great entertainment. There are numerous viewing areas for the penguins, some are high up and involve climbing some steps, but there is also spots on ground level where you can see under the water. There is also a spot that is perfect viewing for people of a smaller stature or wheelchair users, this area has a sign requesting that wheelchair users and pushchairs are given priority.
Care should be taken around Penguin Shore as there is a brick missing on the ground meaning a wheelchair user could potentially get stuck or damage their chair, additionally this may be a trip hazard. The manager of Birdland informed us that they were aware of this issue and it is caused by tree roots under the surface. There are plans in place for the trees causing the issues to be removed from the root and placed elsewhere.
IMAGE Viewing area underwater of penguins
IMAGE Sigange requesting space saved for wheelchair users and children
IMAGE Penguin Shore viewing platform
Accessible toilet near entrance
Once you are inside Birdland the closest toilet is near the Penguin Shore, which only takes a few minutes to get to. The accessible toilet here has a heightened toilet seat which makes it easier for a wheelchair user to transfer to and from the toilet. The toilet is too small, and it is a struggle to fit a wheelchair user and assistant. Additionally, the bins are very large and get in the way of transferring, making it very difficult.
IMAGE Accessible toilet nearest entrance
Flamingo Point Café
Flamingo Point Café is in a great location offering lovely views of Flamingo river from the outside tables. There are numerous snacks and lunch options on offer such as warm pasties. The café has easy access and is spacious, and a wheelchair can comfortably sit underneath the tables, with easily moveable chairs. There is a lowered counter with the till on it so a wheelchair user can communicate with the staff and make a payment with ease.
Accessible toilet in Café
There is an accessible toilet in Flamingo Point Café. There is a sliding door to the toilet that is locked by a latch on the inside. This may be difficult to use for somebody with limited dexterity. The toilet is large and leaves plenty of space for a wheelchair user and assistant. However, the toilet itself is only 41cm from the ground. This is 7cm lower than the average wheelchair and therefore would be very difficult to transfer to. There is a dropdown grab-rail on the right of the toilet and a vertical rail on the wall next to the toilet. The toilet is quite far from the wall and this may make the grab-rail hard to reach. All the amenities are at a lowered height.
IMAGE Accessible toilet in Flamingo Point Cafe
Hatchery and Nursery
There were some delightful chicks in the Hatchery and Nursery. There is a glass screen on the side of the encloser which enables wheelchair users to see them with ease
Jurassic Journey
The Jurassic Journey is great fun for children and sets you a task of getting yourself out of the wooded Jurassic world and into safety. There are life-size dinosaur statues within the wooded area with information points that are a reminder that todays birds are descendants of dinosaurs. Within the Jurassic Journey is the Dino Dig where you can dig for your own fossils and bones and discover dinosaur eggs.
The dinosaur eggs are in a lowered cabinet which can be viewed with ease by wheelchair users or people of a smaller stature.
The fossil digging section will be quite difficult for a wheelchair user to join in as it is based on the floor and involves sitting on ‘rocks’.
IMAGE Egg collection in Dino Dig
IMAGE Inside Dino Dig, archaeologist section for children
Indoor Discovery Zone
The Indoor Discovery Zone has plenty of bright coloured and interesting fish to look at, as well as other exciting small animals. It is quite dark in there to make it easier to see the fish, but this may be quite hard for people with a visual impairment to adjust to.
The exit door in the discovery zone is very narrow and may be difficult for a larger wheelchair to fit through.
IMAGE Fish in Discovery Zone
Out of Africa and Pandemonium of Parrots
Out of Africa and Pandemonium of Parts are two areas that both offer a great experience of some very large and amazing birds. This is all accessible and is very easy to get around.
IMAGE Entrance to the Pandemonium of Parrots
Gift Shop
The gift shop is open plan and very spacious. It is extremely tidy and very easy to see the gifts on offer. There is plenty of space for a wheelchair user to look around without causing obstruction.
by Christian Drewitt | Accessible Parking, Attraction, Quick Picks, Recommended Venues, Stroud
Allsorts Stroud | 7th October 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Allsorts
Level 3
Brunel Mall
Stroud
GL5 2BP
Introduction
Allsorts is a pan-disability charity that was founded in 2009 to help disabled children to be able to live as independently a life as possible. Allsorts gives children confidence in social situations that they may not have previously had. It also enables them to have the confidence to enter the wider community.
Family membership costs as little as £5 per member and £30 per organisation. Allsorts have 6 youth clubs and 10 sports clubs that include activities such as trampolining and boccia. They also arrange family trips and all activities are decided by the members to ensure that they are what everybody wants to do.
Parking and entrance
Allsorts is located on the top floor of Brunel Mall which has a car park attached with 5 accessible bays. The lift is located through 2 double doors and on the left. Upon exit of the lift there is a large Allsorts sign on the wall and the entrance is to the left.
To enter you must ring a buzzer and somebody will come and let you in. This access system is used to keep the children safe that are attending Allsorts.
There are plans in place to add visual scenes and timetables at the entrance to show children with sensory needs the environment inside to help them get over the threshold. There are also plans for the addition of objects of reference so that a child can feel something outside of room to know what to expect when they enter, for example some soap outside the toilet.
IMAGE Disabled bay in Brunel Mall
IMAGE Double doors to lift
Reception
There is a large reception desk at the entrance which was specifically designed for 3 power chair users and to also allow room for assistants to make it accessible should a wheelchair user wish to work at Allsorts. The whole desk is at a lowered height and is perfectly designed for its purpose. The premises are all on one level which makes accessing any section very easy for wheelchair users or people with limited mobility.
Behind the reception are toy cupboards which are all at a lowered height so that children can easily reach them. It is also ensured that there aren’t too many toys on the shelves so there isn’t a risk of them falling off when being taken.
IMAGE Large lowered reception desk
IMAGE Entrance doors on the left and Changing Places on the right
Main area
Allsorts is in a very open plan layout with sofas, tables and toys. Everything in the space is moveable so that it can be completely empty if necessary. This means it is a very adaptable space to suit differing needs.
The flooring in the main area is shock absorbent and sound absorbent. This means its makes falling softer and also doesn’t project sound when the room is busy, both perfect for children attending Allsorts. There is also a mobile hoist available.
Sensory room
The sensory room is also a flexible space where everything inside can be moved round or removed completely to suit children’s certain needs. There are numerous objects in the sensory room including the extremely popular dark den that gives children a pitch-black space to relax. We were informed on our visit that the staff at Allsorts are very aware that many children have multiple diagnosis and therefore need multiple choices – something which our experience has shown us they have achieved.
IMAGE Lights in sensory room
IMAGE Dark den in sensory room
Music room
Next door to the sensory room is a music room with various instruments including the very impressive sound beam. This is a piece of specialist equipment that emits a laser beam and allows an individual to make music with movement – this can be as little movement as blinking. It also has the ability for children to enjoy this with friends.
There is also the very popular silent drum kit which makes very little sound when it is hit and can only be heard through headphones by the person playing it.
Toy cupboard
There is a large toy cupboard that has a vast array of toys to suit all different types of needs. This includes weighted snakes that can help children relax and improve proprioception.
Changing places facility
There is a large fully equipped changing places facility with a ceiling hoist and variable height changing bench. The grab-rails are a contrasting colour to the walls to aid the visually impaired and the emergency pull cord is on the left of the toilet. The second ring pull is touching the floor and may be difficult to pull on.
The changing places facility can be used by the general public and is open until 3pm
IMAGE Toilet in Changing Places
IMAGE Lowered amenities in Changing Places
IMAGE Hoist in Changing Places
IMAGE Changing Places bed
by Christian Drewitt | Accessible Parking, Attraction, Quick Picks, Stroud
St Laurence Church | 20th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: St Laurence Church
The Vicarage
Church Street
Stroud
GL5 1JL
Parking and entrance
The closest public car park to St Laurence Church is Church Street car park which has 4 accessible bays that are free for up to 3 hours for blue badge holders.
There are two entrances to St Laurence Church. One is in front of the accessible bays and is steps with handrails that leads you into the church grounds. Alternatively, for wheelchair users there is step free access towards Shambles Market and down a small alleyway on the right then right at the end of the alley.
There are steps to the entrance of the church however there is portable ramp that is often used to aid wheelchair users.
IMAGE Entrance to church with portable ramp
Inside the church
St Laurence Church has had the original pews removed leaving it an open space. This is positive for wheelchair users as it means that moveable chairs are used and the layout can change depending on the needs of the visitors. It makes it very easy to navigate as the main area is completely flat. The removal of the church pews means that the church can now be used for a variety of events in the main space.
There is a smaller chapel section at the back of the church which as multiple steps to gain access and would be inaccessible for a wheelchair user.
IMAGE Inside St Laurence church
IMAGE Small chapel with two steps
Church hall
The church hall is located outside the church and straight ahead. There are two entrances to this, one is from the church grounds and is a ramped entrance with handrails, ideal for wheelchair users or people with limited mobility. The other is from the Shambles Market and is stepped access.
From the ramped entrance there are two double doors that lead to the main hall. The accessible toilet is on the right through the first main set of double doors.
The church hall is large and during our visit was hosting part of the Shambles Market. It was good to visit during a function as we could see how it is set up. There was plenty of space around the stalls for a wheelchair users to navigate comfortably and the stalls were all at a suitable height for a wheelchair user of person of smaller stature to browse easily.
IMAGE Main entrance to church hall with steps
IMAGE Accessible ramped entrance to church hall
IMAGE Entrance to church hall from accessible entrance
Accessible toilet
The accessible toilet is in the church hall. The dimensions of the room are 1700mm x 2250mm which exceeds minimum requirements and leaves plenty of room for a wheelchair user and an assistant. There is an emergency pull cord to the right of the toilet from a seated position. There is only one ring pull on the cord and it is broken.
The toilet is 48cm from the ground which is the correct height for an accessible toilet and the flush is on the transfer side and easy to reach. There is a disposable bin and a sanitary bin however the disposable bin lid is broken.
The grab rails are the same colour as the walls which may make them difficult to identify for someone with a visual impairment. There is tissue paper instead of toilet roll which is easier to rip off for people with limited mobility or dexterity. The floor is non-slip and the toilet is kept clean and hygienic, however the lighting is quite dim.
IMAGE Accessible toilet in church hall
IMAGE Transfer space in accessible toilet
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud Valleys Artspace and The Goods Shed | 12th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Stroud Valleys Artspace
4 John Street
Stroud
GL5 2HA
Parking
There is one accessible bay directly outside Stroud Valleys Artspace (SVA) on John Street. If this space is in use, then the closest car park is at Stroud Station car park which is approximately 260 yards away. Parking is free for blue badge holders. It is quite hilly from the station and the paths are uneven, however there are traffic lights to the left when exiting the station that aid in a safe crossing for a disabled individual.
Entrance
Entrance to SVA is gained through a double gate which would remain open during events. You enter into a courtyard with outside seating and the main entrance is at the other end of the courtyard. The entrance door is manual and opens outwards. It may be quite heavy for a disabled individual to open on their own.
Gallery
To the right of the main gate, before walking through the courtyard is the gallery. This is an open plan space that is used to exhibit artwork. There is a flat entrance to the gallery and the floors and wall are a contrasting colour to aid the visually impaired.
IMAGE Gallery from inside
Bar and lounge
The bar and lounge are located on the left immediately as you walk in and is often used for events. The layout of the space is constantly changing due to the different events there and therefore never looks the same. Precautions are always taken to ensure there is space for a wheelchair user to manoeuvre around the space and all the furniture can easily be moved if needed.
The bar is to the right on entry and there is a lowered bar area at the far end.
The tables are all at a suitable height for a wheelchair user to sit underneath comfortably.
Ground floor studio
To the right on entrance to the main building is a ground floor studio art space. This is used by artists in preparation for exhibitions. On our visit the space was full with artists work and there was not much space for manoeuvring, however we were informed that this is due to an upcoming exhibition and should there be an artist who a wheelchair user then special provisions would be made so that there was enough space around the room. Everything in the room is easily moveable and a wheelchair user would be welcomed to the space should they wish to use it.
Lift
The lift has easy to reach buttons which are lit up, making them easier to locate for the visually impaired. It is big enough to fit a wheelchair user and an assistant and there is a mirror on the back wall so a wheelchair user can see behind them when reversing out.
Upstairs workshops
There are workshops upstairs that are used by artists and are not a public space. These are accessible by the lift and there are workshops of differing sizes, most would be large enough to accommodate a wheelchair user should they require one. The entrances to each of the workshops are wide enough to fit a large wheelchair.
Accessible Toilet
There are two accessible toilets, one on the ground floor and one on the first floor. The toilets are the correct size to meet minimum requirements and have the amenities are at the correct height. On our visit the ground floor toilet had recently been damaged during an event, however we were informed that this was being addressed asap. For this reason, we mainly focused on the upstairs accessible toilet.
The toilet is the correct height from the ground for a wheelchair user to transfer with ease and there is an easy flush pedal on the right of the toilet as you face it, the same side as the transfer space.
The emergency pull cord is on the right and in front of the toilet from a seated position which is an ideal place and the rings were both the correct height from the ground.
The grab rails are all in suitable positions but are white which is the same colour as the walls, which may cause difficulty for the visually impaired to identify them. There is a disposable bin in the toilet and a paper towel dispenser.
IMAGE Upstairs accessible toilet
Evacuation Procedure
There are two fire exits, one at each end of the building and there are refuge points on each floor.
The Goods Shed
Location: The Goods Shed
Station Yard
Stroud
GL5 3AP
The Goods Shed is just past the train station and is a venue that holds a multitude of events. It is currently inaccessible for wheelchairs due to the step entry, however there are extensive plans to renovate the entrance so that it is accessible for all. We had an in-depth discussion with the managers of SVA and the Goods Shed and it is clear the accessibility is at the front of their minds for any future plans. The necessary changes are considerable and therefore will take time to complete, however we agreed to return once the Goods Shed was accessible and conduct another review.
IMAGE Outside The Goods Shed
IMAGE Inside The Goods Shed
by Christian Drewitt | Accessible Parking, Attraction, Quick Picks, Stroud
Cotswold Playhouse | 5th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Cotswold Playhouse
Parliament Street
Stroud
GL5 1LW
Parking
There is one accessible parking space directly outside the entrance to Cotswold Playhouse. There is also a driveway at the entrance that is often used as a drop-off point. Customers in need of an accessible space can also ring The Playhouse ahead of visiting and they will do everything they can to reserve a space directly outside.
Entrance and reception
The entrance to The Playhouse is completely flat, however the paving just outside is uneven. Upon entrance there is a mobile reception desk directly in front of the door which is too high for a wheelchair user or person of a smaller stature to communicate with a receptionist comfortably. I was advised, though, that this is rarely used as customers mainly book online and can enter straight away.
IMAGE Entrance to Cotswold Playhouse
IMAGE Mobile reception desk
Bar and Lounge
The main space at the entrance is the lounge area. On my visit this was empty, however there are tables and chairs that are used during events and are a good height for a wheelchair use to sit under comfortably.
The bar area is to the right of the lounge and the entire bar is at a good height for a wheelchair user to communicate with bar staff comfortably. This is positive as means that a wheelchair user can access any section of the bar. There are also bar stools at heightened tables attached to the walls.
IMAGE Seating area in bar
Auditorium, stage and accessible options.
The entrance to the auditorium is wide enough to comfortably fit any wheelchair user. It is a fire door; however, it stays open automatically to aid ease of movement. The door is sound operated, so in the event of a loud noise, such as a fire alarm, the door will immediately shut.
The auditorium has a capacity of 150. 4 chairs in the front row are outlined on The Playhouse website as removable to accommodate 2 wheelchair users, however upon visiting I learned that there is the ability to accommodate up to 7 wheelchair users if required.
There are handrails up the steps in the auditorium to assist people with limited mobility. These are meticulously designed so that they have little to no effect on the view of the stage and I was informed that they have been greatly appreciated by audiences.
There is a working hearing loop in the auditorium.
I was informed on my visit that should there be the requirement for sign language during a performance to aid those with a hearing impairment then it would certainly be something that would be investigated.
The stage is also accessible and can be accessed by the lift. I was informed on my visit that there is a wheelchair user who often performs on the stage. When a wheelchair user is on the stage a separate risk assessment is always completed.
Due to the layout and age of the building the underneath of the stage is currently inaccessible for wheelchair users.
Lift
The lift provides access to the basement, lounge (ground floor), stage and upstairs studio. It is an enclosed lift that requires an individual to hold down a button for the duration of the journey. The button is quite small and may be difficult for someone with limited dexterity to keep held down. The lift takes 5 seconds to react to the button being pushed when going upwards which may cause confusion for somebody alone in the lift, however there is a sign in the lift outlining this.
The lift is large enough to fit a medium sized wheelchair and an assistant and there are 2 exit doors, both in front and behind. There is a handrail on the left wall of the lift to aid people with limited mobility.
There is no access to the underneath of the stage and the main green room.
Studio and office space
There is a large studio on the 2nd floor that is often rented out as a dance studio or used for rehearsals. This is accessible via the lift. There is also flat access to an office space, however this was in use on my visit so I was unable to view it.
Accessible Toilet
The accessible toilet is on the ground floor and is located past the lift. The doorway is 820mm wide and the dimensions of the room are 1480mm x 2100mm which is slightly below minimum requirements. All of the amenities within the toilet are at suitable height for a wheelchair user or person of smaller stature, the floor is non-slip and there is a disposable bin.
There is only one ring pull on the emergency pull cord at 7cm from the ground. The emergency pull cord works and sets an alarm off in the bar area that would also be heard from front of house.
The transfer space is on the left of the toilet when facing it. The walls are cream are and the grab rails are white which may make them difficult to identify for the visually impaired, additionally the signage above the sink is quite a small font which may be hard to read.
Evacuation Procedure
There is always somebody at the front of house that will know about anybody with disabilities within the building and will inform emergency services.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud College | 9th July 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Stroud College
Stratford Road
Stroud
GL5 4AH
Parking
There are 10 accessible car parking bays and 2 accessible minibus bays outside the college. 3 of the accessible bays are to the left of the entrance and the rest are on the right. Parking is free when a blue badge is displayed.
Entrance
There is a wide pedestrian route from the accessible bays to the entrance and there is a large open space of pavement in front of the building. There are two lots of automatic double doors which stay open for a suitable amount of time for a wheelchair to pass through comfortably.
Reception
The reception is in a large open space with plenty of room for multiple people to be at the reception counter at once and there is clear manoeuvring space in front of the desk. The reception counter is a contrasting colour to the floor and worksurface, meaning it can be easily identified by individuals with a visual impairment.
There is a lowered reception desk on the right with plenty of knee recess, so wheelchair users or people of smaller stature can communicate with the receptionist with ease. On arrival visitors must sign in on a touch screen connected to the counter which the receptionist is happy to give guidance on use. This is moveable so can be handed to a wheelchair user when needed.
IMAGE Outside of the college
Hearing Loop
There is working hearing loop in the Learning Resource Centre (LRC) which always remains on.
Corridors
The corridors throughout the college are wide and have non slip flooring. There is plenty of room for a wheelchair user to navigate the building without causing obstruction. There are double doors throughout the corridors which remain open, adding to the ease of movement.
IMAGE Top floor corridor with plenty of space
Wayfinding
There is signage throughout the building which clearly outlines the layout, however the font is quite small and may be difficult to read for the visually impaired.
Each floor’s layout is similar, meaning it is easy to understand whichever floor you are on.
IMAGE Signage in corridor
Canteen
The canteen is on the ground floor and to the right as you enter. It is large and spacious with plenty of space for manoeuvring. There are vending machines to the left when entering the canteen and the buttons are at a suitable height for a wheelchair user.
The tables and chairs are secured to the ground and there are 3 tables with chairs removed so a wheelchair user can sit comfortably at a table.
The food station counter is a suitable height for wheelchair users and people of a smaller station. However, there is a taller station for condiments which would not be reachable by a wheelchair user.
There are numerous food and recycling bins in the canteen which are clearly signed and easy to find. However, one of these sets of bins is up a slight step which means a wheelchair user can’t get close enough to use the bin. Additionally, the bins are pedal bins which can be impossible for a wheelchair user to use, therefore resulting in having to lift the bin up manually. This can make putting items in the bin difficult for somebody with limited dexterity or the use of only one hand.
There is a water fountain at the end of the food station. The button is hard to push down and may also cause someone with limited dexterity difficulty.
There is also a tuck shop within the canteen area which offers a wide range of snacks.
IMAGE Food station in canteen
IMAGE Canteen seating area
Lift
There is one lift to the left of the entrance. It has good signage on it stating that it should only be used by people who really need it. If there is a maintenance issue with this lift, there is another lift that can be used. The lift is a good size and can comfortably fit a wheelchair user and assistant. They have a reflective back wall so a wheelchair user can see behind them when reversing out and there is braille on the buttons.
Classrooms
The classrooms are spacious with desks spread apart so that individuals can move around the room with ease.
There are timetables on the outside of each classroom however these are in a very small font and would be very difficult for an individual with a visual impairment to read.
IMAGE Signage. Please leave this lift for those with a genuine need
IMAGE Classroom with plenty of space between tables
Learning Resource Centre (LRC)
The LRC is on the 2nd floor and is accessed via two heavy double fire doors and a wheelchair user will need aid in opening these. The LRC is large and open plan with plenty of manoeuvring space at the reception desk.
There is plenty of space between computer aisles and book aisles. We spoke in depth with the manager of the LRC, Mel, who is passionate about making the LRC as inclusive an environment as possible. She told us about the efforts that were made during the summer to rearrange the library ensuring it was as organised as possible. We were also informed that a conscious effort was made to make each aisle between bookshelves wide enough for 2 wheelchairs to pass each other with ease.
There are 2 accessible computers with rise and fall desks. Both computers have signage on the desk outlining that they can be used by anyone but must be made free if somebody requires them specifically. There are numerous accessible additions for these desks, including read and write software, a large button keyboard with coloured keys, a rollerball mouse, wrist mats and a braille keyboard. Mel informed us of the efforts she went to for the braille keyboard which is a story worth sharing:
A blind student was keen to take a computer course, however the high cost of accessible options such as a braille keyboard made this difficult. Mel used her initiative and, using a label maker, made braille labels for a standard keyboard and meticulously attached each braille sticker to each key so that the student could take the computer course. This is an inspiring story from an individual who is clearly happy to go above and beyond in ensuring there is nothing holding individuals with disabilities back from achieving their goals.
The LRC also offers mindfulness colouring which adds to enrichment time. There are also inductions suited to individual needs.
The college also offers email counselling so that students can easily access emotional support if needed.
IMAGE Magazines and journals at lowered height
IMAGE Large open plan Learning Resource Centre
IMAGE Colouring for mindfulness
IMAGE 2 computers for wheelchair users
IMAGE All accessible equipment
IMAGE Bookcases at lowered height
The Chase
Stroud college offers The Chase which is an opportunity for independent living and employment. The Chase offers learners with an inclusive curriculum and the emotional and personal support to enable them to achieve qualifications and progress into pathways that are tailored to their individual needs, including supported employment, independent living, further education or full employment.
They have a fully functioning kitchen with a lowered counter, sink and hob for wheelchair users or people of a smaller stature. The underneath of the counter, sink and hob is empty, leaving plenty of knee recess for a wheelchair user.
IMAGE The Chase kitchen with lowered worktop
Toilets
There are 3 accessible toilets, 1 on each floor and a changing places and accessible shower room on the ground floor.
Accessible toilets
Each toilet is located in the same place on each floor making them easy to find, they are all to the left of the lift as you exit and each toilet is very similar. The doorways are 900mm wide meeting minimum requirements. The rooms measure 2400mm x 1600mm which exceeds minimum requirements and leaves space for a wheelchair user and assistant. However, there are disposable and sanitary bins in the transfer spaces which means there is not enough turning space for a wheelchair user. This can also make transferring to the toilet difficult.
The emergency pull cords were not the correct height and not always reachable from both the ground and the toilet.
The toilet seat is 48cm from the ground which is the correct height. The flush pedals are easy to use, and the floors are non-slip. There is no coat hook on the doors.
All amenities are at a lowered height for a wheelchair user or person of smaller stature and the grabrails are a contrasting colour from the walls to aid the visually impaired.
Accessible shower room
The accessible shower room is on the ground floor opposite the accessible toilet. There are grabrails of contrasting colour on both walls near the shower and wall mounted seat. The shower head is removable and there is a large lever for ease of use. There is also a bench and non-slip flooring.
Changing places facility
There is a large changing places facility in The Chase area. It offers a hoist, toilet and a shower with wall mounted seat and changing bed. There is also a shower wheelchair available. The emergency pull cord has both rings at the correct height and all amenities are lowered.
IMAGE Shower room with wall chair and grab rails
Gym
We were unable to view the gym during our visit due to it being moved location, however we were informed that there isn’t any wheelchair accessible gym equipment at this campus.
Evacuation Procedure
There are refuge points on each level with an intercom system that goes directly to the fire panel on the ground floor. Care workers at the college know where all points are and in the event of an emergency all refuge points will be double checked. There are also evacuation chairs at the refuge points. Care assistants are also all given the choice to receive refresher training on the evac chairs.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Museum in the Park | 27th June 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Museum in the Park
Stratford Park
Stratford Road
Stroud
GL5 4AF
Parking
There are two accessible spaces directly outside the entrance. This is accessed through a barrier in the leisure centre car park. There is a buzzer to speak to someone in the leisure centre who will open the barrier on request. This is well signposted and easy to find.
Entrance
The entrance to Museum in the Park is through an open gate that is wide enough for a wheelchair and takes you into a courtyard with 3 tables. These have chairs that can easily be moved so a wheelchair can sit underneath comfortably. There are also umbrellas on each table that provide shade.
The entrance to the building has automatic opening doors with plenty of space for a wheelchair. The doors stay open for an appropriate amount of time, so individuals don’t have to worry about them closing as they are passing through. The foyer is open plan and leaves plenty of space for multiple people without any worry of causing obstruction.
IMAGE Museum in the Park entrance
Reception
The reception is directly in front as you enter the building. There is a lowered counter for wheelchair users of people of a smaller stature to communicate with the receptionist with ease.
To the left of the counter is a fridge containing drinks, and a counter with a coffee machine and choice of snacks. These can be consumed at the multiple tables inside or on the tables outside. The tables are a good height and have plenty of leg room for a wheelchair to sit underneath comfortably. There is also a gift shop to the right of the reception that has some lowered shelves so items can easily be reached by wheelchair users and people of a smaller stature.
IMAGE View from reception to toilets and galleries
IMAGE Cafe counter with coffee machine and snacks
IMAGE Historic vehicle in reception
Gallery
There are two galleries accessed by a ramp with a textured surface. The ramp is also a contrasting colour to the floor, so this with the textured surface means is can be easily identified and makes the visually impaired aware that there is a change in gradient. The gallery is open plan and spacious allowing for plenty of people to see the artwork without anyone causing obstruction. We were only able to view one gallery as the other was being used for dementia awareness training. This is hugely positive and shows that the employees and volunteers at Museum in the Park are well informed for any circumstances.
Walled Garden
There is a beautiful walled garden at the back of the museum and access is gained via automatic doors. There are both stairs and a ramp to the top of the garden. The ramp snakes around the steps and throughout the whole garden, taking you through all the stunning flowers and gives you the full experience of the garden making it a better route than the steps. The pathways throughout the garden are smooth and wide enough for a wheelchair user. It is clear that accessibility was a main consideration when designing the garden and it really is a great, inclusive experience for everyone.
IMAGE Garden with steps and snaking ramp
IMAGE View from top of garden down steps
IMAGE Pond in Walled Garden
Museum
To the right of the entrance is the museum. The signage in the museum is very clear and each doorway directs you in the correct way to turn to ensure you gain the full experience. The museum has a good layout with plenty of space for a wheelchair user to navigate with ease.
The museum is on two floors and there is clear signage to the lift. The lift is big enough to fit a wheelchair user and an assistant and the buttons are at a correct height. There is a loud beep that sounds when you call the lift, this may cause alarm. The beeping stops when the lift has arrived.
Some of the information around the museum is in a small font that can be difficult to read. However, there are large print information sheets and magnifying glasses that can be requested at reception.
There are benches at multiple different points around the museum meaning someone with limited mobility doesn’t have to worry about having to walk around the museum without a break.
IMAGE Clear signage directing around museum
IMAGE Spacious museum room with bench
Accessible Toilet
The accessible toilet is to the left as you enter. There is a separate accessible toilet and baby change facility which have clear signs. The doorway is the correct width for an accessible toilet. The room is large at 1800mm x 2500mm and has plenty of room for an assistant and turning space for a wheelchair. The toilet seat is 46cm from the ground which is 2 cm below the recommended height. There is a cushioned back rest on the toilet for added comfort and support.
All of the amenities are at a lowered height and there are 2 mirrors and 2 coat hooks. The grab-rails are well placed and there is also a lowered grab-rail on the inside of the door for ease of opening and closing. The accessible toilet has tissue paper instead of toilet roll. This is positive as toilet roll is difficult for someone with limited dexterity or the use of only one hand to tear off.
The floor is non-slip and the grab-rails are a contrasting colour to the walls making them easy to identify for the visually impaired.
There is an emergency pull cord against the wall next to the toilet. The toilet brush obstructs this and as it is against the wall it is likely it would be difficult to pull in an emergency.
Park Area
Outside the front of the museum is the park. This is quite hilly, however there are numerous benches around the park so people can stop and rest when necessary. There are also picnic benches which have space on either end for a wheelchair user to sit under comfortably. The surface to the benches is very uneven though and may cause difficulty when gaining access. There is a round sheltered area in the park but access can only be gained via steps. There is another shelter near the picnic benches that is step free. There are plenty of bins around the park and it is kept in a lovely condition. Some of the trees in the pathway are quite low hanging and may cause alarm if someone with a visual impairment doesn’t notice them.
IMAGE Sheltered area with steps
IMAGE Park bench just off of pathway
by Christian Drewitt | Attraction, Gloucester, Recommended Venues
Slimbridge Wetland Centre | 21st August 2018
Location: WWT Slimbridge
Bowditch, Slimbridge
Gloucestershire, GL2 7BT
Date of initial visit: 29th March 2017
Date of revisit: 21st August 2018
Parking
There is a large car park with 17 disabled spaces, the spaces are located close to the ramped entrance and the car park toilets which has one disabled toilet.
Image – large disabled bays in car park
Image – Christian travelling up ramp to reception point
Accessibility
I would very much recommend a visit to Slimbridge Wetland Centre, there is something there for everybody. Majority of the park is accessible for a wheelchair due to the ramps and clear, wide pathways, the wildlife can be appreciated by children and adults making it fully inclusive.
You can hire an electric scooter or a manual wheelchair from the park, it is advised to call in advance to book one of these. Electric scooters are £6 for the day and they ask for a donation towards manual chairs to go towards maintenance costs.
Image – scooters for hire
Image – Low reception point with disability sign
For people with visual impairments there are volunteers on offer, they will aid you around the park whilst giving you some interesting facts about the fabulous surrounding wildlife. This is work in progress and training is still being given but has been greatly received. Due to this being offered by volunteers you will need to contact the park to organise this ahead of time and be flexible to work around them. The centre will also print out a large print map on request if you need one.
Slimbridge also have dates where they hire out Mobiloo to have on site, who provide extra toileting facilities including an electric hoist, adult size changing table and an assistant available. The upcoming dates are as follows:
- Wednesday 22nd August 2018
- Tuesday 18th September 2018
- Wednesday 24th October 2018
Please visit the website to keep up to date with any other news.
Image – Christian enjoying the view from the observatory from low windows.
Image – Christian enjoying the view from the observatory from low windows
You can read about the Slimbridge 2020 project here. Within this project are some exciting things on the horizon regarding accessibility such as a fully functioning lift at the new Holden Tower (from Autumn 2019) with a stunning view over the Estuary, current access is up two flights of stairs. The summer walkway is going to be made accessible (opening summer 2020) and they are also building a new accessible Avery and outdoor theatre which will have disabled toilet facilities inside.
During wet winter months you are required to disinfect your shoes and wheels going round certain parts of the park, there is a mat and wheel wash provided.
There is a Land Rover Safari which takes you along the banks of the River Severn with a expert warden to point out the surrounding wildlife, a lift has recently been installed which can accommodate 2 wheelchairs per journey. However, we didn’t get chance to experience this.
The centre itself is very big and you could easily spend a full day here, on entrance there is a large double automatic door leading into the venue, with a button for disabled users to press this will open the door and there is a lowered reception point on the right for disabled customers. You can collect a token from the reception for the observatory which is a viewing platform up high where you can see a 360-degree view of the Wetlands. This is accessible via the lift.
You then lead from the visitor centre directly out to Swan Lake, there is a flat, wide decking type bridge which leads over the lake with birds either side, you can get close to the water and feed the birds with grain which can be purchased at the visitor centre for £1.50
Image – Christian travelling over decking bridge over swan lake
Image – Christian enjoying the birds at Swan Lake
Welly boot land is just around the corner from Swan Lake, this is a great area for children, I was able to get in here and could sit comfortably around a bench but the activities are very interactive and would be no good for a child in a wheelchair. There are small bridges over water streams, roundabouts, climbing frames etc.
You can then work your way around the park in a loop, I would recommend from the left and then looping around to the right (e.g from swan lake, welly boot land, south discovery hide, Asia, otter pool, Hogarth hide, tropical guide, Kingfisher hide, playpark/toilets, North America, duck decoy, pond zone, garden of reflection, Knott hide (this pathway has some less accessible areas so you may want to end your trip before), gift shop, home!) there are lots of gates which are required to be kept shut, this is to keep certain birds in their home environment but also to keep other animals out such as foxes. Some less able-bodied people would not be able to open these gates, if you were visiting alone without any assistance then the staff are happy to help with this as much as possible.
Image – Climbing frame in welly world
Image – inaccessible bridge over water in welly world
Image – Wide open pathways
Image – ramp leading to hideaway
The South Lake discovery was fantastic hide with a great view for a wheelchair user and lots of space to manoeuvre inside, there were lots of low windows I could get to and binoculars available. This was one of the best Hides for accessibility.
The otter pool has flat decking all around and a glass wall to separate so you get a good view, the otters sleep quite a bit in their cave during the day, you can also go through the cave where there is a small window to look through, this would be difficult for someone with limited sight due to the height of the windows and it was quite dark. They also do talks about the otters at 11.30am and 3.00pm.
The flamingo lagoon is also a superb hide for accessibility, there is a ramp leading down and a very large window. You are slightly underground here so the flamingos are at eyeline which is easier to see for somebody with a sight impairment. There is also a video screen in here with an audio information headset about the conservation work the WWT are doing for flamingos.
Image – birds coming up close to hideaway
Image – Christian in Kingfisher hideaway looking out window at wildlife
Image – Christian listening to audio description in flamingo lagoon
Image – Christian looking at flamingos from afar
The park outlines on their map that the Stephen Kirk hide, the Holden Tower and the Summer walkway have restricted wheelchair access which is correct (no access at all) you can view some of the other hides along this route although we didn’t see much wildlife along this track so for a wheelchair user I personally avoid going any further than the pond zone.
When I visited in November I was also not able to access the Kingfisher hide as they required you to clean your feet/wheels before entering but there was no facility to do this for my wheelchair.
Image – Christian washing hands at washpoint, sinks nice and low and easy to reach taps
Image – Double manual doors to hideaway
Image – disinfectant mat, no wheelchair option, leading to Kingfisher hideaway
Image – Manual gates that are around the park
Café/Restaurant
There are two Kiosks around the park where you can buy drinks and confectionary, there was no lowered counter here.
The Kingfisher Kitchen is located by the entrance and had very good accessibility, there were benches outside I could comfortably fit my wheelchair underneath and lots of tables inside too. The walkways were nice and wide, and it was easy to navigate around. The menu was light but they do not offer a large print or braille menu, the PDF screen readable online menu is available here. You are required to go to the counter to place your order, the counter is at a low height.
There are vegetarian and gluten free options on the menu and they offer take away food in 100% compostable boxes.
Image – Christian sat round a bench outside the Kingfisher restaurant
Image – Christian sat under a table in Kingfisher restaurant
Toilets
There are 6 accessible toilets located around the park, all four of the toilets I had time to look at had good facilities inside, with all necessary adjusting hand rails and lowered sinks etc, none of them required RADAR keys. The 6 accessible toilets are located:
- Car park
- Foyer by main reception x2
- Visitor centre, downstairs
- Near restaurant, located outside the building
- To the side of the kiosk by the play area
Most toilets are near the entrance to the park apart from the toilets by the play area so I would advise making this your half way break point.
Image – disabled toilet near restaurant
Image – disabled toilet near play area
Image – disabled toilet near car park
Lift
The lift takes you up to the observatory and is located in the visitor centre, it isn’t large enough to turn around in but it is large enough for somebody to assist a wheelchair user inside. The buttons are easy to reach and the lighting is quite dim.
Customer Service
Project Manager, Jackie Harris met with us to show us around the wetland centre. Jackie very kindly gave up her day to provide us with a taster of a guided tour around some areas of the park and was able to give us some great insight about the wildlife. She took all of our comments about areas for improvement on board and was very keen to make the park as accessible as possible. The volunteers we spoke to at the reception were also very helpful and friendly.
Visit Slimbridge Wetland Centre website for more information including ticket and membership prices.
https://goo.gl/maps/UTjmjpVzYkJ2
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Blackfriars | 10th July 2018
Location: Ladybellegate St, Gloucester, GL1 2HS
Date of visit: 10th July 2018
Parking
There are seven accessible bays located outside the Blackfriars, in the Lady Bellegate street car park which is a council owned car park, you can park here for free with a blue badge.
There is also an NCP car park which backs directly onto this car park, there are accessible parking bays in this car park however, there is no free parking with a blue badge, so you will need to pay for a ticket.
Accessibility
There is a small curb to gain access to the main entrance, they have a temporary ramp for this which would remain in place if there was an event on. This takes you through a stone archway and down a wide pathway. There are some benches to the right of the pathway on some grass. At the bottom of the pathway is another archway which leads through to a courtyard, here you can access the North, East and South range.
Image – Christian mounting ramp in wheelchair to main entrance
Image – Christian mounting ramp in wheelchair to main entrance, close up
Image – Christian driving wheelchair through single passage archway leading to a courtyard
Image – Christian driving wheelchair down entrance pathway
Image – Christian driving wheelchair towards North and East range
Turning left through the archway takes you down to the North range, this is an original priory church building and is used for events such as weddings and parties as well as theatre productions and music events. There is a small slope leading down to two sets of wide doors, these would be open during an event. There are two floors to the North range, the second floor is up 5 steps, both floors are all open plan and there is a platform lift available to the left of the stairs. All areas are accessible for wheelchair users.
Image – Additional entrance to North range, double doors
Image – Wide entrance leading to North range
Image – Second floor to North range, fully accessible large space
Image – Steps leading to second floor in North range
Heading out of the North range and turning left takes you to the East range where there are three floors. The first floor has a small room which can be used for meetings or signing of the registers for a wedding. There is a wooden ramp that has been built throughout the first floor which makes the accessibility very good. There is also another door in here via which can be accessed via the ramp, this leads to a garden and then through to the top floor of the north range. There is a piece of ramp leading down to a empty part of the building, there is not much to see down here and floor is very uneven so I would avoid going down here.
The second floor can be accessed via a platform lift, when exiting to the lift your first right takes you to a café/bar area with some small tables to sit at, these were suitable for a wheelchair, although a large wheelchair may find it difficult to find underneath. There is a fold out section of the bar which is slightly lower and an appropriate height for a wheelchair to order and pay for drinks. Next door along is access to the toilets, the disabled toilet is at the end of the corridor.
The third floor is also accessible via the lift, there is a smaller room here which can also be used for events, there is a flat entrance and is all accessible.
Image – Christian sitting underneath table in Cafe in wheelchair
Image – lowered section to bar
Lift
The two platform lifts in the North and East range are both easy to use, the buttons are at a low height. However, they do have manual doors so a wheelchair user or somebody with a visual impairment may need assistance to do this.
Image – Christian entering platform lift in North range
Image – platform lift in East wing with manual door
Image – Easy reach buttons in platform lift
Toilets
The accessible toilet is located on the second floor to the East range and requires access via the lift. It is very spacious, large enough to turn around in, as it is located at the end of a corridor it is easier to turn around in here rather than reversing down the corridor which is not wide enough to turn around in. The toilet is on the back wall to the left as you enter, and the emergency cord is in corner next to the toilet. There is an adjustable handrail and wall mounted hand rail to each side for left and right-side transfer. The sink, hand dryer and soap dispenser were all at a lowered height. The toilets were very clean.
Image – Disabled toilet with multiple handrails
Image – Low sink, hand dryer and soap dispenser in disabled toilet
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Nature in Art | 7th April 2017
Parking
There is accessible parking located at the front of the building for three cars.
Accessibility
There is a ramp leading into the front of the building making it easy for wheelchair users. You enter straight into the gift shop with a gallery to your right hand side. There is plenty of space to get about in a wheelchair.
There are three galleries within the building, two of which are upstairs. To access these galleries upstairs, there is a lift available on the ground floor. There is a ramp leading outside into the beautiful gardens, there is no gravel or path around the garden but it is easily accessible for wheelchair users especially during the summer months. Any carer with a disabled member has free entry.
There is an education centre located at the back of the gardens, they have art courses and activity days held here.
Lift
The lift is wheelchair accessible but is rather small, therefore, not large enough for a wheelchair to turn around in or enough space for a PA or family member to assist a wheelchair user. This would not be suitable for somebody that would need to be supervised to use the lift. The buttons are nice a low and easy to use for somebody that is able to use these.
Toilet
There is a disabled toilet located in the education centre. This is a large wheelchair accessible toilet, with space for a wheelchair to turn around in safely and a family member or PA to assist a wheelchair user. There are handrails for both transfer sides and the sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
Café
There is access to the coffee shop through the main building, or you can access the coffee shop using the ramp outside. The coffee shop is wheelchair accessible with an open seating plan. They offer A4 size menus for the visually impaired.
They have three special chalk boards located above the counter, for easy viewing.
The lighting in the coffee shop is nice and bright.
by Christian Drewitt | Attraction, Leisure, Tewkesbury
Victoria Pleasure Gardens | 6th June 2018
Parking
Gloucester Road Car Park is right on the doorstep to the gardens. There is only one accessible parking spot, however all the car park is easy to access. Blue badge holders can park for free.
Accessibility
Victoria pleasure gardens is a hidden beauty in Tewkesbury, they are tended to by ‘The Friends of Victoria Pleasure Gardens’ which is a volunteer group who joined together after the 2007 floods to bring life back to the gardens. The Borough Council mow the grass and the volunteers tend to the beautiful flower beds, they also have support from members and local charities to help with the costs.
There are three Archway entrances to the gardens, one from Gloucester Road Car Park, one on Gloucester Road and the last on Mill Street. All the entrances are accessible for wheelchairs, Mill Street being the most uneven of the three, however still manageable.
All the pathways around the gardens are fully accessible, they are nice and wide and the ground is even, the edges are neatly trimmed so it is easy to see. There are benches dotted around the gardens with space on the end of the benches for a wheelchair to sit so that you can sit with somebody who is at a bench. My wheelchair was able to mount the grass from the pathway if you wanted to sit on the grass – perfect for picnics! The gardens aren’t enormous, so don’t expect a day out here, but they are lovely to visit none the less.
You are right on the bank to the River Avon and at the one end to the gardens is the old Tewkesbury Mill and a Weir, there is quite a lot of noise created from the Weir, personally I find this quite relaxing however, others may find this too noisy.
Toilets
There are some public toilets located in Gloucester Road Car Park, there is one accessible toilet which requires a RADAR key. The accessible toilet has handrails for both transfer sides, and the facilities within the toilet are all at a lowered height for a wheelchair user. They are council public toilets, you are required to pay 20p for the standard toilets. Considering they are public toilets, the cleanliness is pretty good. They are cleaned everyday at 6pm.
Customer Service
Rosemary from the friends of Victoria pleasure gardens very kindly took the time out of her day to show us around the gardens and answer all of our questions and talk all about her enthusiasm for the gardens.
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Sherborne Cinema | 11th May 2018
Parking
There is parking located to the left of the building and there is one disabled spot.
Accessibility
There is a paved ramp leading into the front of the venue and there is a large accessible double door. The ticket booth is located on the left hand side, this is where you can purchase your tickets and also some snacks and drinks.
There is one cinema screen; this is where all the films are shown. The back row has space for three wheelchair users.The aisle is wider than your average cinema and you are welcome to sit on the end of the aisle in your wheelchair if it is a smaller wheelchair, this may be more suitable for somebody with a sight impairment so they can be closer to the screen. It is advisable to turn up early if you are in a wheelchair so the most suitable. It Is advisable to turn up early if you are in a wheelchair so the most suitable seat for you can be found before everybody else arrives.
They also offer headphones for the blind, this facility offers audio description through the headphones and guide dogs are welcome into the building.
There is a small porch over the main entrance to the cinema, this was added for sound proof. It makes it a little tight getting into the cinema.
Toilets
The toilets are on the right hand side of the building, the disabled toilet or ‘easy access toilet’ as Mark has called it, is at the end of the corridor on the left. The toilet is big enough for somebody to assist a wheelchair user and has suitable hand rails for transferring, The sink, hand dryer and toilet paper dispenser are all at a suitable lowered height.
Customer Service
Mark is an extremely friendly gentleman who has an obvious passion for film and has done a great job at keeping the traditional and personal touch within his cinema, it was a pleasure to meet him and I look forward to many more cinema trips in the future.
https://www.sherbornecinema.co.uk/programme Take a look at the website for up to date programme times
by Christian Drewitt | Attraction, Gloucester, Recommended Venues
Gloucester Guildhall | 2nd May 2018
Parking
You can enter the Guildhall directly from the Kings Walk car park, which is free after 6pm. You can park in here for up to 3 hours with a blue badge but you do need to complete an application form to get the electronic tag. To enter the building via the car park there is a steel ramp.
Accessibility
If you’re not entering the Guildhall via the Kings Walk car park, the main entrance is on Eastgate street. There is a singular automatic door and straight away steps leading up to the box office on level 1 or a lift which has access to all floors. All of the hallways across the venue are nice and wide and easy to navigate with a wheelchair. Considering the Guildhall is an old building, which is often where accessibility issues can be found, the accessibility across the venue is very good – wide entrances, hallways and big rooms.
The Guildhall monitor how many wheelchair users are in the building at the same time, due to the fact it is all above the ground floor. The maximum capacity is 8 people as this is the amount of wheelchairs they can get out of the building safely in the case of an emergency.
Guide dogs are allowed in the building.
Box Office
The box office is on the first floor and has a low reception point which makes it easy for a wheelchair user to communicate with staff on reception.
Cinema
The cinema is on the second floor, the main entrance for the cinema is down a small flight of stairs which is accessible via a platform lift and then up another platform lift to get into the cinema. There is a rear entrance to the cinema which cuts out the stairs, a member of staff will be happy to open this for you as it will be easier and quicker than using the platform lifts.
If you are in a wheelchair it is advisable to arrive a little earlier than the showing time for the film so that you can find the most suitable position for you. All of the seats within the cinema can be moved so you can sit wherever you prefer.
The Hall
There is a large entertainment hall which is on the second floor, to get to the hall you are required to use the door lift and the platform lift. The hall is used for concerts and gigs etc. There is tiered seating which can be folded away or extend across the hall it is large but would still be an intimate gig.
If the gig was standing it may be a little overcrowded and busy for someone in a wheelchair as there are no cornered off sections or anywhere specifically for disabled people. If it was seated the tiered seating would be inaccessible for a wheelchair but there would be plenty of space at the front.
There is a refuge point just behind the hall in case of an emergency where the emergency services will collect people in need of help, there is a flight of stairs leading to the refuge point which is a fire exit/staff only.
Café
The café is located on the second floor which is accessible via the door lift and platform lift, there is a wide entrance into the café, the tables are suitable for my wheelchair to fit under and the walkways are nice and wide. There is also a lower section to the bar on the righthand side. The menus are nice and light however, they don’t offer a larger print menu. The café uses local and fresh produce and can accommodate for vegan and gluten free.
Studio / Meeting Rooms
There is a studio room with a mirrored wall that can be used for dance lessons, there are also several meeting rooms of different sizes across the venue that can be hired out for meetings, events, conferences etc. Each of the rooms have a wide entrance and are easy to get in and out of.
Customer Service
Chris kindly showed us around the venue at short notice and gave us lots of information about the venue. On other occasions when I have visited the Guildhall all of the staff have been polite and helpful
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Lift
The door lift to all floors is easy to use and large enough for my wheelchair and somebody to assist, although a slight squeeze. However it is not large enough to turn around in. The buttons are a low height and nice and big so easy to use.
There are two platform lifts on the second floor, there is a sign to ask a staff member for help but they were easy to use.
Toilet
There are three disabled toilets in the building, two on the second floor and one of the third floor. The toilet on the third floor is a little cramped so a large wheelchair user may find it easier to use one of the toilets on the second floor. However, it still had ramps for a left and right hand transfer and the sink and other facilities were all at a lowered height.
Both toilets on the second floor are larger and again all facilities at an appropriate height.
by Christian Drewitt | Attraction, Gloucester, Recommended Venues
Museum of Gloucester | 2nd May 2018
Parking
There are two accessible parking spaces located outside the building with two drop kerbs to get off the road however, these are hard to access once parked in the accessible spaces, you have to go along the road until the end where there is a drop kerb. There is also St Michaels Square car park close by where you can use your blue badge for 3 hours free parking.
Accessibility
There is a ramp leading into the venue, with a large accessible automatic double door. The reception point is on the right-hand side, as you enter the building. There is a lower section of the reception desk for wheelchair access. There is plenty of space to move a wheelchair around. There are lots of easy access things to see within the lower ground floor. There are also listening options with easy to reach buttons for wheelchair users. Every part of the downstairs floor is accessible, with easy to go through arches for wheelchairs.
There is another floor which is accessible via the lift and plenty of space to move around on the first floor with lots to see and look at. There are also two art galleries located on the first floor. This is all accessible and easy to view from a wheelchair.
Café / Gift Shop
There is a self-service café located on the ground floor. There is a selection of hot drinks available and cold drinks in the fridge. The seating plan is open with lots of space for wheelchair users and accessible tables. There are also a couple of quiet corners.
There is also a fantastic little gift shop with lots of gadgets, books and memorabilia.
Customer Service
All the staff at the museum are extremely friendly and helpful. Angela took the time out of her day to show us around and answer our questions.
Lift
There is a lift located at the back of the building, which will take you up to first floor. The lift is accessible for wheelchairs, there is a double sided door so you drive into the lift and drive out the other side.
It is not large enough for a wheelchair to turn around in but there is room for a family member or PA to assist the wheelchair user. The buttons are easy to reach for somebody in a wheelchair and easy to use.
There is an Evac chair available at the top of the stairs, in case of emergencies.
Toilet
There are two accessible toilets on the ground floor, they aren’t large enough for a wheelchair to turn around in but they are large enough for somebody to assist. There are handrails for right and left hand transfer, the sink and hand dryer are at an appropriate height for a wheelchair however, the toilet paper dispenser and soap dispenser are a little high. The toilets are part of the public toilet scheme and are kept nice and clean.
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
The Orchard Trust | 5th January 2018
The Orchard Trust are a registered charity based in the Forest of Dean, they have two supported living homes in Lydney and four residential homes located in Lydbrook, Coleford and Ruardeen Hill. There is also a day centre facility which is located in Lydbrook, just a short distance from the home. The day centre is open to the public as well as the service users during the hours of 09.00am-03.00pm They welcome and accommodate people from all walks of life, including all physical disabilities, the elderly as well as mental health issues or even people that just need a bit support. There is no charge to visit the smallholding and sensory garden but they also offer Activities, Creativity, Engagement (A.C.E) you can read the details here on the website as well as pricing.
Parking and Location
Orchard Trust can be tricky to find as a first-time visitor, click here to view directions, my top tip would be to look out for the concrete bus shelter opposite the turning and it’s pretty easy from there.
Once you reach the top of the hill there is a car park located on the righthand side, the small car park is unmarked and there are no designated disabled spots but the accessibility from the car park to the venue is fine. There is a newly paved even pathway leading from the car park to the reception area.
Accessibility
The Orchard Trust reached out to me and asked me to visit the site, the purpose of my visit was to advise them on how they can improve accessibility issues they have as they are looking to make continuous improvements to the site. They are located on an uneven hillside which causes some accessibility issues.
Learning Centre
The main learning centre and reception point is in a two-story converted barn with no lift, the only access point to the second story for wheelchair users is across a raised ramp which you are required to go outside for, the turning point into the building is quite tight and a little tricky to manoeuvre. All the doors across the site are manual so a wheelchair user would require assistance from somebody who is able bodied. Despite some of the accessibility issues, I was still able to access all areas of the building.#
Kitchen
Within the learning centre is a kitchen with four separate colour coded areas, in each area there is an oven, a sink and basic kitchen appliances such as chopping boards and frying pans etc. In the pink kitchen there is a height adjustable worktop at the touch of a button. There is plenty of space to navigate around the kitchen in my wheelchair.
Activity Park
There is a newly built activity park which is designed for adults with disabilities as well as children, there are also activities for the able-bodied which provides a fun day out for all families. In the park there is a swing and merry-go-round designed for wheelchairs to mount. Along side it is a standard swing to all be enjoyed at the same time and the merry-go-round has seats to be sat on as well as up to 2 wheelchairs. There is also a in ground trampoline which will also hold a wheelchair.
Activity Park
There is a newly built activity park which is designed for adults with disabilities as well as children, there are also activities for the able-bodied which provides a fun day out for all families. In the park there is a swing and merry-go-round designed for wheelchairs to mount. Along side it is a standard swing to all be enjoyed at the same time and the merry-go-round has seats to be sat on as well as up to 2 wheelchairs. There is also a in ground trampoline which will also hold a wheelchair.
Smallholding
There is a lovely smallholding which is fully accessible for wheelchair users. Here you’ll find some farm animals including Milly the pig, sheep, pygmy goats (two of which are pregnant!), chickens and ducks which you are able to pet and feed. The goats in particular are very fun and friendly!
There is a newly paved pathway which leads around the smallholding, it is wide enough for two wheelchairs to pass by each other. There are also stopping points with benches dotted along the pathway, so people can stop for a rest if needed.
At the far end of the walkway there is a sheltered wooden outdoor classroom, in here is a long bench purposely built to fit a wheelchair underneath. It’s also nice and quiet in here with a nice view and perfect for a picnic.
Sensory Garden
Even though I visited the sensory garden on a cold winter day I was still able to appreciate the surroundings, I can imagine it would be twice as lovely in the summer.
I was able to navigate around all the garden in my wheelchair, however some of the areas I wasn’t able to reach from my wheelchair due to them being too far away from the pathway.
There was however still plenty of areas I could enjoy including a xylophone, plants I could touch, feel and smell and a small water feature.
Toilets
There is a disabled toilet located round the back of the building on the ground floor in the learning centre. There is quite a tight turning point into the toilet which is hard to manoeuvre as a wheelchair user.
I was unable to transfer from my wheelchair to the toilet due to not having an appropriate hand rail. There are manual adjustable hand rails for left and right-hand transfer, however for me to be able to transfer from my wheelchair I need a static handrail attached to the wall that doesn’t move for safety purposes. I advised Phill about this and he said he would look to install a new handrail as soon as possible.
I was unable to turn the tap on by myself as it was too stiff, again Phill is aware of this and considering other options. The toilet paper and soap dispenser are also a little too high for me in my wheelchair.
There is an overhead hoist and an adjustable bed however I didn’t use these facilities, so I can’t comment any further.
There is enough room in the toilet for a wheelchair to turn around safely.
Note there is another toilet in the Leisure Centre which I was able to use.
Leisure Centre
There was a flat entrance into the leisure centre, it was accessible through a manual double door. There was also an accessible fire exit at the back of the building via a ramp.
There is an onsite fully equipped pool room, jacuzzi and floor level trampoline. I didn’t use any of these facilities however, at first glance they all looked very good. There was somebody in the swim gym, so I couldn’t look at this area, but I did view the rebound centre which has a ground level trampoline with a hoist to assist with transfer. There was plenty of soft mats around the trampoline to ensure a safe and enjoyable experience.
There is a disabled toilet in the leisure centre, access to the toilet is not ideal for a wheelchair user as you are required to drive the wheelchair over the mats for the trampoline and there is a danger of driving over the trampoline by mistake causing damage or injury.
Customer Service
Project manager Phill Hucks and George gave us the tour of the venue, they were both very polite and friendly and took all my comments on board with a view to take action. It is obvious that they both have a passion to give their service users the best experience possible.
by Christian Drewitt | Attraction, Gloucester, Leisure
16th November 2017 – 24th December 2017
I visited the Christmas market at Gloucester Quays where there are lots of nice stalls selling Christmas items and food. It is a great atmosphere and I would recommend a visit. There is also an ice rink next to the market, read about it here!
Parking
There are plenty of accessible parking spaces located in the Quays car park where you can park for free for up to four hours with a blue badge. It is about a five minute journey in a wheelchair from the car park down to the ice rink. Read Gloucester Quays parking review here
Accessibility
The accessibility around the market was good and I was able to access all areas in my wheelchair. All of the stalls were accessible and I was able to view the items on sale. Some of them were quite high but the stall assistants were happy to come round and help if required.
There are a few ramps around the market to help you get around and leading up to the two bar areas.
Toilets
There are some temporary portable toilets with an accessible toilet however, the facilities in the toilet weren’t great and it was very small. There are also the toilets inside the Gloucester Quays shopping centre which have excellent disabled facilities. Read my full review here
by Christian Drewitt | Attraction, Gloucester, Leisure
Ice Rink | 15th November 2017
I was lucky enough to be invited to the VIP launch event for Gloucester Quays festive ice rink.
The temporary ice rink is located in the docks between 16th November-2nd January, there is also a Victorian and enchanted German market running between 16th November and 24th December.
This is a great activity for families and they are also very accommodating for people with disabilities.
Parking
There are plenty of accessible parking spaces located in the Quays car park where you can park for free for up to four hours with a blue badge. It is about a five minute journey in a wheelchair from the car park down to the ice rink.
Accessibility
My experience on the ice rink was great as a wheelchair user, you are able to use a manual wheelchair on the ice but electric wheelchairs are not permitted. If you don’t have a manual wheelchair you can hire one free of charge from Gloucester Quays.
The ice rink is a decent size and is quite safe to skate around on in a wheelchair. If you are not a confident skater they can offer supportive shoes which can be worn over the top of your own shoes instead of skates.
There is a ramp leading up to the rink entrance with easy access to the ice and there is also a spacious fitting room where you can swap your shoes for skates. There is a small step getting onto the ice this is easy to navigate with a manual wheelchair.
Customer Service
I was invited by Hazel to attend the launch night she was very friendly and helpful and answered all of my questions. Another staff member kindly pushed me around on the ice for a little while.
Toilets
There are some temporary portable toilets with an accessible toilet however, the facilities in the toilet weren’t great and it was very small. There are also the toilets inside the Gloucester Quays shopping centre which have excellent disabled facilities. Read my full review here
by Christian Drewitt | Attraction, Gloucester, Recommended Venues
Gloucester Prison | 3rd November 2017
Jailhouse tours organise the tour of Gloucester prison. The tours are conducted by ex-prison officers who share their interesting stories from when they worked at the prison. I found it very interesting learning all about the history of the prison and would definitely recommend a tour. They have development plans to turn this into flats in April 2018 so get booked if quick while you have the chance. Here is an artist impression of what they think the flats will look like.
Parking
There is no customer parking however there is a public car park on Ladybellegate street which is a five minute walk from the venue.
Accessibility
There is a ramp leading to the venue with double doors and there is a small reception point before entering the prison.
There are a few restricted areas due to stairs and the age of the building which I have highlighted in green on the map, I was able to access the first floor in B wing but the rest was inaccessible due to the stairs.
However, I was able to view most of the tour in my wheelchair. My guide advised me that we had to take a different route due to my wheelchair so before booking if you are in a wheelchair, advise a member of staff so they can accommodate for you.
There were quite a few tight corners and doorways, I was able to get around in my wheelchair but if you are in a wider wheelchair this may be an issue.
I was able to get a good insight into what life may have been like as a prisoner as I was able to view inside some of the cells and most areas to the prison.
Customer Service
When I emailed to enquire, Paul responded very quickly and was happy for me to assess the venue. Lucy gave me the tour of the prison on the day she was very informative polite and friendly and answered all of my questions.
Toilet
There was a disabled toilet but it was very old and there was no handrails so personally wouldn’t recommend it for a wheelchair user. The soap and hand dryer were also too high for a wheelchair user.
by | Attraction, Gloucester, Recommended Venues
Kingsholm | 31st October 2017
Parking
On match days the car park is closed to the general public, they offer a park and ride bus service from St Oswalds Tesco which is organised by the stadium, which runs every 10 to 15 minutes.
Accessibility
The disabled access gate is gate 3C, where a ramp is laid down for easy access, however you are able to use any of the gates if you wish.
There are two standing zones and two seating zones surrounding the stadium. The standing zones are inaccessible for wheelchair users, but the front rows of the seating zones are all designated disabled seats, with the row behind designated for carers and family members. The view from these seats gives a wheelchair user a great view of the action.
There is also a viewing platform for disabled fans, this was more secluded so therefore would be better for people who wanted to get away from the crowds and noise.
I was shown around all areas of the stadium including the bars, hospitality suites and corporate areas. There are also lots of food stands selling things like pasties and hot dogs. Workers on the stands are advised to go around and take an order from a disabled fan if they can’t hear over the noise of the crowds.
I was shown around the private boxes for the corporate fans the rooms were very posh with excellent views of the pitch and all accessible for wheelchair users.
Customer Service
I emailed Helen Grayer the operations co-ordinator to discuss the possibility of assessing the stadium, she responded very quickly and was very helpful. When I met Helen for the assessment she was very thorough with the tour of the stadium and explained every detail and all of the facilities they offer for the disabled.
On arrival I was greeted by Lisa at reception who was also very friendly and welcoming.
Toilets
There are lots of disabled toilets located around the stadium and on every floor. I assessed a few of them and all of were satisfactory.
They were all large enough for a wheelchair to turn around in safely and for a PA or family to assist. All of the facilities, sink, handrail etc were in a good position for a wheelchair user.
Lift
There were two sets of lifts within the stadium, both were large enough to turn around in safely. The buttons were easy to reach for a wheelchair user.
by Christian Drewitt | Attraction, Gloucester
Prinknash | 25th October 2017
I visited Prinknash Bird and Deer park following an article I read online regarding an incident with an autistic gentleman. Melanie Meigh announced she was going to hike carer tickets up from £3 to the full ticket price. Please take a look at the article in the link below where you will see the attitude towards the disabled community is not a pleasant one.. Read the article here
Parking
There are two accessible parking spaces in the main car park, then there is a five minute journey (as a wheelchair user) down to the visitor centre. However this is down a steep road with no foot path (there is a stepped foot path).
Once I had travelled down to the visitor centre in my wheelchair I was faced with a steep gravel pathway. My wheelchair skidded on the gravel which could have potentially been dangerous.
As I was leaving, the owner advised me that I could park my car outside the visitor centre to avoid walking up the steep roadside slope however, the gravel pathway was unavoidable.
Accessibility
The park owner advised me of the following information:
“Due to the park being over 50 years old and due to the location, accessibility is an issue and wheelchair users are unable to access the park itself. There are Tree Preservation Orders on the trees limiting the amount of concrete etc that can be laid down as it would stop water getting to the roots.
A grant was requested to put a ramp inside the park but it was considered to be too large and would also damage the natural outstanding beauty, so there are lots of steps leading down to the park itself.”
However, wheelchair users can access the visitor centre which has a balcony where you can view some of the animals but the view is pretty poor for a wheelchair user as the balcony is too high. There is also a small café at the visitor centre where they serve teas, coffees and confectionary.
Accessibility Rating
Due to the fact I was unable to view any of the animals or park I can only give this a no star rating
Unfortunately, I was unable to get onto the other balcony as there was a step, this could be easily avoided by putting a small soft edged lip over the door frame.
There is a £3 charge for a carer to assist a disabled visitor, which I haven’t come across when visiting any other attraction.
Toilets
There is a disabled toilet with enough room for someone to assist a wheelchair user. The sink, hand dryer and toilet paper dispenser were all within reach for a wheelchair user. The toilet was nice and clean and safe to use.
by Christian Drewitt | Attraction, Cheltenham, Recommended Venues
17th June 2017
There are two accessible parking spaces located at the front of the building.
There is a flat entrance leading into the venue with large accessible double doors.
Once inside, you go through a set of accessible double doors to enter the museum.
Attraction
Once inside there is a large open space which is all completely accessible.
There are lots of planes and little bits of information that you can get up close and personal with. I could drive my wheelchair right up to any of these displays with no trouble.
Outside there are some planes that are open for the public to go in and sit in. However these are inaccessible for wheelchair users due to the gravelled ground leading up to the planes.
There is a possibility of them looking into getting a third seat at the back one of the Harrier planes. Then this will make the plane accessible for wheelchair users. Watch this space for an update!
Toilets
There are accessible toilets located to the right as you enter the building.
These are accessible for wheelchair users. There isn’t quite enough room for a wheelchair to turn around safely. There is room for a family member or PA to assist a wheelchair user.
There are handrails for both transfer sides. The sink and toilet paper dispenser are both accessible for a wheelchair user. The hand dryer is a little too high for a wheelchair user.
The toilet doesn’t require a RADAR key.
The lighting in the toilet nice and bright. The toilets are nice and clean and safe to use.
Café
There is a café to the left as you enter the building. This is accessible for wheelchair users.
There are lots of tables that you can fit a wheelchair underneath.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester
12th June 2017
There is accessible parking located at the Westgate Car and Coach Park.
There is a long, cobbled road leading up to the entrance of the venue.
Parts of this can be very uncomfortable if you are in a wheelchair but it is a beautiful place to visit, so worth the effort!
At the moment, the Cathedral is undergoing some construction work. This is to make the venue more accessible in the future.
Once inside the Cathedral the space is very large and open and accessible to anybody who is in a wheelchair.
Once you enter the Nave you can turn right and go down the South Aisle. This will lead you up to a ramp which will take you further into the South Transept. This is as far as you can go with being in a wheelchair.
If you go along the North Aisle there is another ramp leading to the North Transept.
There is currently construction work going on in the North Transept. They are putting in an accessible lift which will make the rest of the Cathedral more accessible.
The corridors inside, famous for being a set in The Harry Potter movies, go around in a square and each area of this is completely accessible.
These are called the West Walk, East Walk, North Walk and South Walk. Please be aware that in parts, the lighting can be quite dim.
From the East Walk you are able to get outside into the gardens. These are called Cloister Garth.
These are accessible for wheelchair users however, I didn’t get the chance to go outside due to the weather.
The coffee shop and toilets are located to the left hand side in the first corridor.
The accessible toilet is on the left hand side – it is accessible for wheelchair users. It is not quite large enough for a wheelchair to turn around safely. There is space for a PA or family member to assist a wheelchair user.
The toilet has handrails for both transfer sides. The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet doesn’t require a RADAR key.
The lighting is nice and bright. The toilets are nice and clean and safe to use.
There is a lift which will take you down to the coffee shop; this is a single lift only large enough for the wheelchair user.
There are easy to reach buttons on the inside of the lift, for self- operation. Or there are buttons on the wall upstairs and downstairs for a PA or family member to operate the lift.
Once down and out of the lift, you follow the corridor along to find the coffee shop.
There is an outside seating area however, this has a step so care is required by the wheelchair user.
The café has plenty of seating which is accessible for wheelchair users, the café offers teas, coffee and a good selection of light lunches and cakes.
Accessibility Rating
by Christian | Attraction, Gloucester, Leisure, Recommended Venues
26th April 2017
http://www.sailing4disabled.org.uk/
Had fun driving the boat for Sailing for Disabled last week 👍🏼
Posted by Christian Drewitt on Wednesday, 3 May 2017
This is a fantastic attraction for all wheelchair users. Pete’s passion and care for the disabled really shows in his work and I enjoyed his company from start to finish. It is great to come across people who have a real passion for helping people with disabilities and I highly recommend this little trip. The half-mile boat trip runs Tuesdays only from 11am until 2pm
Pete owns an accessible, fully electric boat that can carry up to three wheelchairs and two crew members.
There is a ramp on the front of the boat which winds down onto the slipway for wheelchair access. Wheelchairs need to be pulled on backwards for easier access when leaving the boat. Pete or a member of the crew are happy to help with this. The boat will take you along the canal with lots of things to see.
This service is free to use however, if you wish to make a donation then you can.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
19th April 2017
There is accessible parking located in the Gloucester Quays Outlet Shopping Centre.
There is a flat entrance leading into the venue with a large accessible double door.
The staff were all friendly and well-mannered, Sam helped to answer any of our questions.
Toilets
There are accessible toilets located on the ground floor, these are accessible for wheelchair users.
There is enough room for a wheelchair to turn around safely.
There is enough room for a family member or PA to assist a wheelchair user.
There are handrails for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet itself is lower than usual .
The lighting is nice and bright, the toilets are nice, clean and safe to use.
The lower ground floor of the museum is completely accessible for wheelchair users. There are lots of things to view and look at on the lower ground floor.
Lift
There is a lift located on the ground floor which will take you to first floor attractions.
The lift is wheelchair accessible. The lift is not large enough for a wheelchair to turn around in safely. There is enough room for a family member or PA to assist a wheelchair user.
The lift door closes quickly!
The lift has easy to reach buttons and the lighting is nice and bright.
On the first floor there are more attractions to see and do. There is plenty of space for a wheelchair user to get around easily.
Café
There is a small café located on the ground floor. They serve drinks and cakes from 10am until 4.30pm.
There are a few accessible tables and a few more tables located outside.
There is also a small accessible gift shop, selling memorabilia.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester
4th April 2017
There is accessible parking located at the front of the building. You can fit about 6 cars in the accessible bays.
There is really rough gravel leading from the car park to the entrance, this was quite a bumpy ride in my electric wheelchair.
There is a ramp leading up to the entrance and ticket hut.
Once inside there is a short paved path leading up to more gravel. Once again this gravel is an uncomfortable ride in my electric wheelchair as I imagine it would be in a manual wheelchair.
There is a large tepee erected on the left as you enter the park, this has lots of events going on inside. However, due to a bark surface around the tepee, we couldn’t get across to see inside.
There is a Farm Safari ride, which takes you on a Tractor and Trailer Tour of Adam Henson’s Farm. It is scheduled to depart every hour.
Due to a private party, I didn’t have the chance to have a go on the Safari, however I know that they can accommodate one wheelchair on the ride, with a ramp provided.
The Touch Barn, is a great place where you can experience up close and personal contact with friendly animals, anything from little chicks, rabbits, sheep, chicken’s, pigs and piglets.
The whole barn is completely accessible with large space for a wheelchair to move around in.
We were lucky that at this time of year it’s lambing season. So we entered the lambing barn and got to witness the birth of a few baby lambs.
The barn was wheelchair accessible. It had space around the railings at the bottom so you could see the lambing going on.
You can take on the adventure of the grassed area, to get up close and personal to other farm animals outside. A little uneven but not a problem in dry weather.
I managed to get my electric wheelchair around the grassed area, however, other visitors stated if there was some sort of mesh it would be much easier for wheelchair users to get around.
On this part of the adventure you can hand feed the animals using the parks animal food.
There are also audio posts to tell you about the animals, these have easy to reach buttons.
For the able bodied there is a great Lookout Tower which gives a view of the whole park.
Once you have finished the grassed area you can stop at Dolly’s Snack Bar, for a refreshment of your liking. Unfortunately, it was closed when we visited!
They also have Bouncy Pillows, a Maze and Dolly’s Playpen.
There are accessible toilets located around the back of Dolly’s Playpen.
The is a woodland walk and conservation area, these are both accessible for wheelchair users. The floor is covered in bark on a hard earth surface and it was easy for my electric wheelchair to get around.
There are lots of different things to see in the conservation area and I really enjoyed the woodland walk.
We decided to stop and have lunch there is a ramp leading down to the benched area outside. Unfortunately I couldn’t get my wheelchair underneath any of these tables.
There were suitable tables within the gazebo area, however due to a private school party, I was unable to get in to the room.
After moving a long bench and some shuffling around, I managed to get a table inside the restaurant.
The restaurant is wheelchair accessible, with good bright lighting.
There are accessible toilets located around the back of the restaurant.
These are wheelchair accessible however, very small and hard to manoeuvre in.
I have been informed that these toilets are due a revamp coming soon, to include brand new accessible toilets and shower rooms.
All the staff were extremely kind, well mannered and helpful, we had great help and communication from Jenni.
We were delighted that Adam Henson took the time to say hello!
Disability Rating
by Christian Drewitt | Attraction, Gloucester, Leisure
24th March 2017
There is one accessible parking space situated in the car park
There is a long steep hill, leading up to the venue for the accessible access point. This is currently under construction and there are no visible sign posts telling you where to go. A second accessible parking space is planned on completion.
Although not sign posted or very clear, the reception entrance is around the building on the right hand side.
There is quite a lip leading into the door but my electric wheelchair managed to get up this okay.
The staff were very friendly and helpful, Richard took the time out of his day to show us around and answer our questions.
Toilets
There is an accessible toilet located in the reception area, where you collect ski equipment.
It is accessible for wheelchair users, it is large enough for a wheelchair to turn around in safely and there is enough room for a PA or family member to assist a wheelchair user.
The toilet has a handrail for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet doesn’t require a RADAR key.
The lighting is nice and bright, the toilets are nice and clean and safe to use.
Restaurant
The restaurant is wheelchair accessible.
They serve food from 10am until 9pm.
They don’t offer a largerprint menu or a braille menu for the visually impaired. Nor do they offer a hearing loop for the deaf.
They allow guide dogs and all other service dogs into the building.
Ski
For wheelchair users they offer tubing sessions, with a fully qualified instructor.
They also offer a Disabled Ski Club! This is held once a month, for disabled users and people with minor disabilities. They ask for a fee of £5 towards this.
Unfortunately they don’t offer any snowboarding facilities for the disabled.
They have an accessible changing room for visitors located next to the accessible toilet.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
29th March 2017
Slimbridge is a fantastic day out for all families.
It is home to over 30,000 wild birds.
There is lots of exploring to do and so much fun for little children.
Most of the park is wheelchair accessible, with good paths. However, some of the hides and walkways are inaccessible.
You can use an electric or manual wheelchair. The park offers manual wheelchairs to hire, at no cost.
You can hire an electric buggy, for a small charge of £5. You need to call in advance and book the buggy.
They are due to make the summer walkway accessible and some of the inaccessible hides will be getting a face- lift.
There is an outdoor theatre coming soon and also an app for your smartphone to use, whilst walking around the park.
My only bit of advice for anyone who is able bodied, bring wellies!
The staff were all extremely helpful, friendly and well mannered. Jackie took the time out of her day to answer our questions. Jackie was extremely helpful and showed a lot of support towards my project.
There are plenty of accessible parking spaces located in the car park and a accessible toilet, too.
There is a ramp leading up to the entrance of the venue.
Before entering the venue you have to disinfect your feet or wheels of your wheelchair.
There is a mat and wheel wash provided.
There is a large double automatic door leading into the venue, with a button for disabled users to press, which will open this door.
In the reception area there is a lowered section of the desk for wheelchair users.
Once inside you can go and collect bird food from the volunteers stand and also collect your tokens to access the Viewing Platform.
Start of the adventure.
There is a lift which will take you up to the Platform.
This is accessible for wheelchair users, it is not large enough to turn a wheelchair around in safely but there is room for a PA or family member to assist a wheelchair user.
The lift has easy to reach buttons but the light within the lift is quite dim.
The Viewing Platform gives you a 360 degree panoramic view of the Wetlands. I had no trouble viewing this using my electric wheelchair.
There is a large ramp leading from the main reception down to where the attractions start.
The Toad Hall, is a fantastic little area where you can view toads. There are toys, games and a soft play area. They also do handling sessions and talks on the toads.
Outside
Once outside you walk over a bridge taking you to try and spot all the different birds.
Along the walk you will come to a part called the Wader Shore, this has slight rough gravel so a little bumpy for the electric wheelchair.
There are flat footpaths leading all around the park which makes it really accessible for wheelchair users.
The South Lake Discovery hide is absolutely fantastic for wheelchair users, there are lots of low windows for you to be able to look outside and see all of the wild birds.
If suitable for you, they have binoculars so you can have a closer look at the birds.
This is definitely the best hide for wheelchair accessibility.
Along the walk you will come across a few gates, these are fairly easy to use by lifting the latch and pushing the gate. This is quite difficult to do if you are in a wheelchair so the help of a PA or family member will be needed.
We came across the Otter pool which was a nice surprise, there is great flat decking all around the pool so you can get a really good view of the otters.
There is a cave that will take you through to see the otters swimming underneath the water.
The Flamingo Lagoon has a fantastic accessible hide, which gives you a great view of the flamingos and the lagoon.
We decided to have a look inside the Tropical House.
You must disinfect your wheels and shoes before entering.
The floor inside is extremely bumpy and uneven but completely accessible and definitely worth a look inside.
We stopped off at the Kiosk, not far from the Chilean Flamingo’s. There are accessible toilets located by the Kiosk and tables for you to sit at to have your snack. However, you cannot fit a wheelchair under any of the benches by the Kiosk.
Not far from the Kiosk is the Kingfisher hide, we were advised that this is wheelchair accessible but we didn’t make it that far to have a look.
We then headed back towards the main reception. There is another tower called the Holden Tower, however, this is inaccessible for wheelchair users.
There are two places to eat within the venue. The Swan Café located upstairs in the main reception and the main restaurant downstairs.
In the main restaurant the seating plan is open with lots of long tables, easily accessible for wheelchair users. There are lots of open windows so the lighting is extremely good within the restaurant.
There is a little gift shop as you exit the park which is filled with lots of nice gifts and souvenirs if you wish to purchase them.
You exit the park through the gift shop which will take you straight back to the car park.
You will need to disinfect your wheels and shoes before leaving the attraction, wheel wash and disinfectant mat is provided.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th March 2017
There is accessible parking located in the Gloucester Quays outlet shopping centre.
There are 3 large accessible entrances into the venue, these are automatic doors.
The staff members were friendly helpful and well mannered.
Paula took the time out of her day to answer our questions.
Toilets
There is an accessible toilet located on the first floor. To access these toilets you will need to use the escalator or the lift provided on the ground floor.
The toilets are accessible for wheelchair users, there is enough space for a wheelchair to turn around in safely and enough space for a PA or family member to assist a wheelchair user.
There are handrails for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet doesn’t require a RADAR key.
The lighting is nice and bright, the toilets are nice and clean and safe to use.
Lift
There is a lift located at the back of the building on the ground floor.
This lift is accessible for wheelchair users, it is not large enough for a wheelchair to turn around in safely but there is room for a family member or PA to assist a wheelchair user.
The lift has easy to reach buttons, both on the outside and on the inside of the lift.
The lighting inside the lift is really bright.
Cinema Screens and Services
All 11 screens of the cinema offer audio described service. This service offers a headset to tell you about what is going on in the film.
Every screen apart from screens 2,7 and 10 offer an access box. These boxes are for wheelchair users only.
To access these boxes you have to use the lift, a member of staff will take you up as a key is required in the lift.
They have a lower section at the bar/ticket sales for wheelchair users. They also have a hearing loop on the bar/ticket sales.
They allow guide dogs into the building.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th March 2017
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th February 2017
There are 5 accessible parking spaces, to the right of the entrance.
There is a ramp into the venue from these accessible parking spaces.
There is a large accessible automatic door, leading into the venue.
There is quite a lot of noise from inside the building. This is loud music being played and noises from the games machines.
There are 26 bowling lanes and all of these can be used for wheelchair users but lane 26 has a built in ramp. They do offer 2 portable ramps for all of the other lanes.
There is an accessible toilet located at the back of the building. The toilet is accessible for a wheelchair user. They are large enough for a wheelchair to turn around in safely. They are large enough for a PA or family member to assist a wheelchair user. There are handrails for both transfer sides. The sink, hand dryer and toilet paper dispenser are accessible for wheelchair users. The toilet requires a RADAR key. There is enough lighting, the toilets are nice and clean and safe to use.
There is a handrail bar which can be lowered in the toilet which is accessible for wheelchair users.
The restaurant is wheelchair accessible via a long ramp.
They serve food from 11.00am to 10.30pm.
They don’t offer a larger print menu, braille or a hearing loop for visually impaired and deaf.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th February 2017
Accessibility Rating
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