Stonehouse Town Council and Library

Stonehouse Town Council and Library

Stonehouse Town Council and Library

 

Accessibility Rating

Physical

Four and a half out of five

 

 

Location: 1 Queens Road
Stonehouse
GL10 2NG

Parking and entrance

There are 2 accessible bays at the front of the building with a dropped kerb to gain access to the pavement in the middle of the bays. There is also a private accessible bay at the back of the building via and entrance on the side. There is signage that states this car park is private, however the accessible bay is specifically for visitors.

To gain access to the building there is a ramp along the side as well as steps at the front. The main front door is a large manual door that is propped open when the Town Council and/or Library are open, making access easy.

There is a single automatic door on entry to both buildings, with a push button to access at a lowered height.

 

Stonehouse Town Council

The main Town Council area contains 2 desks and an office with an additional desk. There are extra chairs all over the space which is great for individuals with limited mobility. Although the space is limited, it is used well and physical access around doesn’t pose many issues. The lighting is good and the area is well heated. The office is quite restricted as there is a large table in there, however all tables and chairs are moveable if required. Large meetings are held in the library, meaning this space is perfectly fit for purpose.

There is a glass screen between the Library and Town Council, meaning if there is ever somebody who requires help in the other section, they will be noticed immediately.

Library

Main access to the library is at the front door. There is also a door between the Town Council and library, however this is rarely used by the public. The library is a large area with easily moveable shelving, making it a very versatile and adaptable space.

On the left on entry is a large lowered television set with signage below it. Some of this signage may be difficult to read here, however all information is also available online. It can also be printed in a larger format immediately as the library’s printer can upscale size/text.

There is a lowered reception desk which enables wheelchair users and visitors of a smaller stature to communicate with the librarians with ease.

The library has an easily accessible machine that allows visitors to return and check out books without assistance. Visitors are also able to do this at reception should it be preferred.

There are 2 computers for public use with desks at a reasonable height and with plenty of knee recess. The computers have NVDA screen reader software and the use of Microsoft accessibility features. For list of some of the available functions on the computers, please see the end of this report.

Next to a seating area is a touch screen with adjustable height, angle and text size options. This contains the library catalogue, self book computer program and a virtual reference library.

Audio books are available at the right-hand side of the reception desk and are issued the same as books format; for a 3-week loan period with no overdue charges. There is also a free download audio book collection available on the website. Free download magazines are also available with a membership. The text size on these can be easily altered by zooming in.

A huge amount of library resources are currently available from home, the list of what is available plus further information provided to us by the (extremely helpful) librarian is at the end of this review.

There is a slight step at the emergency exit to the library of 3cm high, this is only slightly higher than a standard dropped kerb so should not cause too many issues.

Accessible toilet

There is an accessible toilet within the library. The toilet is a good size with a doorway of 900mm, making access easy. There are handrails of a contrasting colour to the walls to aid the visually impaired.

Due to the shape of the building the transfer space has a diagonal wall. This narrows the available space for a wheelchair user to transfer. There is a shelf along this wall to aid visitors with a colostomy bag.

The emergency pull cord is behind the toilet and may be difficult to reach. When used, it rings out inside the building and to a security firm. The library/town council is always manned therefore assistance will be offered immediately.

There is a standard bin and a sanitary bin available and the sink is at a lowered height, reachable from the toilet. The handrails are well placed, with a drop-down rail on the right of the toilet, a horizontal rail on the left and a vertical rail on either side of the sink. The floor is non-slip and the lighting is good and does not flicker.

Resources available from home

The following resources are currently available from home for Gloucestershire Libraries customers.

Ancestry – family history database that includes census, military and immigration records.  Temporary access from home is currently available to Gloucestershire parish and electoral registers, wills and other probate records, gaol registers and some transportation records.

Newsbank – access to news articles from across the world.  Newsbank is a comprehensive collection of reliable news sources covering a wide array of topics and issues.  It also provides full text and image editions of local, regional, national and international newspapers, magazines, blogs and journals,

Naxos Music Library – a specialist music resource giving access to over two million tracks and a database of music reference information.  Searchable opera, chamber music, concertos, ballet, world, jazz and pop and rock music.  There is also a music dictionary and various articles on music.   Login using your library card number.

Oxford Dictionary of National Biography – a searchable database of over 60,000 biographies, 72 million words and 11,000 portraits those who shaped British history from the Romans to the 21st century.

Oxford Reference – access to 25 different subjects, including archaeology, history, literature, music, science and technology, law, religion and medicine and health.  It contains over two million entries from Oxford University’s Dictionaries, Companions and Encyclopaedias.

BFI Screen Online – the definitive online guide to Britain’s film and television history.  Browse different genres of film and television history or search for a particular film, actor or programme.  Also includes timelines of British film and television history, UK film statistics and the encyclopaedia of British film.

John Johnson Collection – an archive of printed ephemera from the Bodleian Library in Oxford offering unique insights into the changing nature of life in Britain in the 18th, 19th and early 20th centuries.

Accessibility features on the public computers: 

Visual

  • Display  Font sizes and brightness options
  • or use the mouse to alter font size
  • Mouse pointer – Change the size, style and colour of the mouse pointer
  • Text cursor – Change the size, style and colour of the cursor
  • Magnifier – Set the size and style of magnification
  • Colour filters – Add a colour filters to make colours easier to see (particularly useful for different types of colour blindness)
  • High contrast – Make text and programs easier to use by using more distinct colours. Colour options can be customised
  • Narrator – Alternatively use the NVDA screen reader instead of Windows Narrator
  • Audio settings – Change audio settings, and give visual alerts to sounds
  • Closed captions – Change closed captions options

Interaction

  • Speech Dictate text
  • Keyboard – Make it easier to type and use different keyboard shortcuts
  • Mouse – Enables use of numeric keypad instead of the mouse

Microsoft Word

  • View tab – Immersive Reader – change display and layout options to aid reading Read aloud (part of immersive reader)
  • Review tab – Spelling and Grammar, Thesaurus, Read Aloud –  Check Accessibility – how accessible documents are for other users

Microsoft Edge Browser

  • Read aloud – Reads the text on the screen
  • Immersive reader – A simpler layout with fewer distractions Change layout, text and focus size, plus add colour filters

 

 

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Daisy Bank Park

Daisy Bank Park

Daisy Bank Park

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating 

Physical 

One out of five

 

Location: Daisy Bank Park 
Daisy Bank 
Stroud 
GL5 1HG

Parking and entrance
There isn’t a designated car park for Daisy Bank Park, however there is roadside parking on Horns Road. All the entrances on Horns Road have multiple steps therefore are inaccessible for wheelchair users. At the top of Daisy Bank there is a step free entrance. This road has a steep incline and would be very difficult for a manual chair user or people with limited mobility.

At the midway point on Daisy Bank there is another stepped entrance. The first step is large and would be difficult for people with limited mobility.

The accessible entrance at the top of Daisy Bank has a sharp right turn and is very narrow. It is also uneven in places and may be a significant trip hazard or cause a wheelchair user difficulty to navigate around the corner.

Access around Daisy Bank Park

Daisy Bank Park is on a steep gradient with a play area at the top. The pathway from the accessible entrance to the play area is uneven in places and not clearly distinguishable from the grass.

There are 2 entrances to the play area, the first is before the swings. This is step free; however, the climber is in a sandpit which has a step down, meaning a wheelchair user would not be able to travel any further than the entrance. It is also unclear that there is a slight drop which may cause difficulty for the visually impaired.

The second entrance leads to the roundabout, swings and slide. This entrance has a step so a wheelchair user would not be able to enter. There is no accessible play equipment in this play area.

As Daisy Bank is on a natural incline it is difficult to make it fully accessible and care should be taken for people with limited mobility when on the grassed area, due to the hill.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Uplands Playing Fields

Uplands Playing Fields

Uplands Playing Fields

*Social distancing guidelines were stringently followed during this audit*

Accessibility Rating 

Physical 

Three out of five

 

Location: Uplands Playing Fields 
Uplands Road  
Stroud 
GL5 1 

Parking and entrance

The road to the car park for Uplands Playing Fields is quite narrow and has several large, damaged speed bumps, these must be approached with care. There is no signage to the car park which may be confusing for somebody who has never visited before.
The car park is a decent size but is on a hill, therefore can be on quite a steep gradient in places and there are no marked bays.

 

Access around Uplands Playing Fields

There is a steep slope down to the large field, however a wheelchair can gain access to the field via a grass pathway around the left and near the play area. It is advised that this is approached with caution, especially for those with a visual impairment. The grass pathway to the play area is steep in places and a bit uneven due to it being on grass, however it is accessible overall. On the left of this pathway is a rock-climbing wall and swing, the wall was barricaded, and the swing removed on our visit, due to COVID-19 lockdown restrictions.

There is a fenced off basketball court and a play area to the left at the bottom. Due to COVID-19 restrictions we were unable to enter the play area, however noticed that there is a large chair swing which would be great for people with limited mobility. There is a picnic bench near the play area with a large overhang on one side, this is great for a wheelchair user and would allow for plenty of space to sit at the table comfortably while not having to worry about table legs or obstructing anybody else.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Subscription Rooms 2023

Subscription Rooms 2023

Subscription Rooms

*This audit was completed before the COVID-19 social distancing measures were introduced*

Accessibility Rating 

Physical 

Three and a half out of five

Sensory

Four and a half out of five

Location: Subscription Rooms
George Street
Stroud
GL5 1AE

Parking and entrance

There are 8 accessible bays at the back of the Subscription Rooms that are free for blue badge holders. Disabled guests are entitled to use the back entrance of Subscription Rooms which is much closer to the car park. There is a small doorbell on the back door to gain entrance. There is also step free access at the front of the building. To get to the front of the building you are required to travel on the road which may cause distress for a wheelchair user who isn’t accompanied by anybody.
The ramp to the main entrance is on the opposite side of the building to the car park, it has a handrail and the edges of the ramp are painted white to make them more visible for people with a visual impairment.
The main doors are automatic and there is a ramp inside on the right.

 

Reception/Box office and offices

The reception is at the top of the ramp on the left. This is a large space with plenty of sofas. The desk is at a lowered height meaning the receptionist can easily communicate with a wheelchair user or person of small stature.

The offices for employees of the Subscription Rooms are to the right of the box office. These a spacious so allow plenty of room for a wheelchair user to work here. The desks are large and have plenty of knee recess underneath.

George room

The George room is on the right of the entrance and is often used for exhibitions and smaller events. This is an easily accessible room and is ideal for wheelchair users. This room would be used as the dressing room for wheelchair users as the 2nd floor is currently inaccessible.

Bedford bar

The Bedford bar is down a small passageway that has spotlights on the walls. It is quite dark down this passageway however it is not a very long distance.
The tables in the Bedford bar are all a suitable size for a wheelchair user to sit underneath comfortably and the chairs are easily moveable. The Bedford bar is beautifully decorated and is a lovely place to relax.
The bar is quite high and there is no lowered section for wheelchair users so it may be difficult for a wheelchair user of person of smaller stature to communicate with the bar staff. There are no large prints menus currently available however there is a blackboard at the back of the room with the menu in a large font.

Accessible toilet

The accessible toilet is on the right-hand side of the building near the Bedford bar. The toilet is quite small making transferring to and from the toilet quite difficult for a wheelchair user. There is an emergency pull cord on the right-hand side of the toilet when seated, there are no ring pulls on the cord so it may be difficult for somebody with limited dexterity to grab hold of the cord. All the amenities are at a lowered height which is suitable for a wheelchair user.

Lift

The lift is large enough for a wheelchair user and assistant but there is not enough turning space. The buttons are easy to reach and there is a lift voice communication. There is also a mirror on the back wall so a wheelchair user can see behind them when reversing out of the lift.
There is a refuge area just outside the lift with enough space for up to 6 wheelchairs.

Ballroom and stage

The ballroom has a capacity of up to 400 people and all the chairs are moveable making it a very versatile space. Up to 6 wheelchair users can attend an event in the ballroom at any one time.

The stage is currently inaccessible for a wheelchair user due to its height. There are steps with a handrail leading onto the stage on the right-hand side.

Balcony

The balcony over-looking the ballroom is currently inaccessible for wheelchair users due to there being steps to get to it on each side. This area is typically used when a show is sold out for extra seating, however they would allow this space to be used for somebody on request if they would prefer to be away from crowds etc.

Kendrick bar

At the back of the ballroom is the Kendrick bar which is open throughout performances. There is now an additional entrance to this bar from the middle of the ballroom which is much wider than the original end entrance and would be much easier for wheelchair users. The bar is directly to the left which could cause congestion for people trying to get through to the queue and be difficult for a wheelchair user to get through. The tables are not suitable for a wheelchair user as they are too narrow to sit under comfortably. To the right-hand side of the bar is another door which takes you back to the landing and refuge point.

Dressing rooms

The dressing rooms are currently inaccessible for wheelchair users due to fire safety regulations. There is a spiral staircase that leads to the dressing rooms and an evac chair cannot be used on these types of staircases. There is a toilet and shower in the dressing rooms as well as a small kitchenette. The dressing rooms are very large and spacious with good lighting.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
The Leazes

The Leazes

The Leazes    

*This audit was completed before the COVID-19 social distancing measures were introduced*    

Accessibility Rating 

Physical 

One out of five

Location: The Leazes
Stroud
GL5 1

Parking and entrance

There is a small car park at the bottom of The Leazes at the end of Far Leazes, there is limited signage to this. The bays are unmarked and there are no accessible bays.

Access around the Leazes

Access around the Leazes isn’t very good. There are no pathways meaning there is substantial risk of a wheelchair user getting stuck in mud after bad weather. There are low hanging trees at the entrance which may cause issues for people with visual impairments. There is a football pitch that has been levelled out to allow for games to be played. The Leazes is also very hilly and the gradients are quite steep so it may be difficult for people with limited mobility. There are bins dotted around the Leazes meaning it is kept tidy.
There is play equipment on the different levels and there are benches at the top of the Leazes.

 

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Park Gardens

Park Gardens

Park Gardens

Accessibility Rating 

Physical 

Two out of five

Location: Park Gardens  
Slad road 
Stroud  
GL5 1QW 

Parking and entrance

There are 2 parking bays with 30 minutes stay on the road next to Park Gardens. There is also on road parking available for blue badge holders.
The entrance to Park Gardens is very wide and step free. Park Gardens is on quite a steep gradient so going uphill is unavoidable.

 

Access around Park Gardens

There are 3 pathways to the top, the pathways on either end would be suitable for an electric wheelchair user but may be difficult for a manual chair. The middle pathway is too steep for a wheelchair and is not a recommended route. There is a handrail all the way up the middle pathway to aid people with limited mobility or who struggle with the steep gradient.

There a plenty of benches around the gardens which make for suitable rest spots.
At the top of the hill there is a sheltered area with a bench inside. This is currently inaccessible due to a step on either side.

The play area is inaccessible for wheelchair users due to a steep slope down to the play equipment.
It is possible to do a full circle of Park Gardens which means the flow and movement around the gardens is good.
All routes and pathways are clear and easily visible which will aid people with visual impairments.
It is not possible for a wheelchair user to get to the very top of the gardens as the gradient is too steep.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Bank Gardens

Bank Gardens

Bank Gardens

Accessibility Rating 

Physical 

Four out of five

Location: Bank Gardens 
30 High Street 
Stroud 
GL5 1 

Parking and entrance

There is enough space available for 3 or 4 cars in a disabled section at the entrance to Bank Gardens. These are free for blue badge holders. If these spaces are full there are also 2 disabled spaces outside the library just under 300ft away. There are also steps up to the gardens from near the library and steps from St Laurence Church at the top of the will.
The entrance and the majority of the gardens are on a slight uphill gradient. The pathway is uneven in places and may cause a trip hazard or difficulty for a wheelchair user.

 

Access around Bank Gardens

There are benches all around Bank Gardens which make for perfect resting spots for people with mobility issues. There is also a picnic bench with half of the seat on either side removed, this is perfect for wheelchair users to be able to make full use of the bench and sit next to friends or family. This was a particularly impressive aspect of Bank Gardens.

On the right of this section there are 2 benches. These are both on a heightened slab of concrete. This make cause a trip hazard for people using the benches or don’t realise or forget that they are slightly higher than ground level. This area is quite near the entrance, however, to return to the entrance via a pathway you have to go back on yourself. There is a section that is clearly used as a pathway are the grass is damaged, however this would be unsafe for a wheelchair user.

The second area of the gardens is slightly steeper and may cause a bit of difficulty for a manual chair. There is a section of pathway that takes you to the far side of the gardens which is covered in moss and would be difficult to identify for somebody with a visual impairment.]

There is an elevated area with benches on that has steps on the near side and a ramp on the far side. It is quite a steep ramp to this area and would be difficult for a manual wheelchair, however it is fine for an electric chair.

There are no disabled toilets in the gardens, the nearest disabled toilet is at the library.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Farmhill Baptist Church

Farmhill Baptist Church

Farmhill Baptist Church

Accessibility Rating 

Physical 

Three out of five 

Sensory 

Four out of five 

Location: Farmhill Baptist Church
Farmhill Lane
Stroud
GL5 4BX

Farmhill Baptist Church is currently in the process of being converted into a community hall. This access audit was undertaken to advise on a range of improvements that need to be implemented to ensure it is as accessible as possible for the whole community.

Parking and entrance

The entrance to Farmhill Baptist Church isn’t very clear and looks quite like a driveway to a house. This may cause confusion if following a satnav as there is a road next to it that it seems is the correct turning to make.
The driveway is on a steep incline with very rough terrain. Care must be taken when driving up it and it would be difficult for a wheelchair user or individual with visual impairments arriving without a vehicle, so assistance will be required. It is not recommended to attempt this in a manual chair. The only step free access to the church is via the driveway as there is currently no footpath.
There is a small car park at the top of the driveway. There are currently no marked parking spaces.
There is step free access to the main building with a slight ramp to the front door. The main doors are double manual doors which leave plenty of room for a wheelchair to get through.

 

Main hall

The main hall is a large open plan space with moveable furniture. There is also a large kitchen with plenty of space for ease of movement, there are 2 steps that lead to this however, making it currently inaccessible for wheelchairs. The signage in the kitchen
At the front of the main hall is the Baptist pool, this has also has 2 steps to access it, however it is currently not in use, so access is not necessary.

There are two fire exits on either side of the hall. These both have steps to exit and would therefore be unsuitable for a wheelchair user or person with limited mobility to use.

Accessible toilet

To the left of the entrance is the accessible toilet. This is a good size however there is a baby change unit inside that significantly impacts on manoeuvrability. The doorway is 820mm wide, due to the shape of the toilet this should be slightly wider. The toilet is the correct height at 48cm from the ground making transferring to and from the toilet easier. There is no emergency pull cord in the toilet. There a well-positioned grab rails on either side of the toilet and next to sink, there is also a drop-down rail. The transfer space is on the left of the toilet as you face it. The floor is non slip and all of the amenities are at a lowered height. The lock on the door is quite small and would be difficult to use for somebody with limited dexterity.

Garden

There are plans to redesign the garden to make it as accessible as possible. These plans include a shelter at the top of the pathway and a path around the back of the building from the car park. Currently it is accessible however there is a gap in the pathway so travelling over grass is required.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Prince Albert Inn

Prince Albert Inn

Prince Albert Inn

Accessibility Rating 

Physical 

Two out of five 

Sensory 

Four out of five 

Location: Prince Albert Inn
Rodborough Hill
Stroud
GL5 3SS

Parking and entrance

There is no allocated parking for the Prince Albert, however this is a dropped kerb at the side of the building that is often used as a drop off point. This is on double yellow lines so can also be used as a parking space for a maximum of 3 hours for blue badge holders. The closest car park is at Rodborough Community Hall which is approximately 200 metres away. There is also on road parking on Walkley and Rodborough Hill.

The front door has an opening of 890mm. There is a small step at the main entrance, which is too high for a wheelchair user, however there is step free access at the side of the building that enters into the courtyard. There is a doorway into the pub on the right of the courtyard. This is 740mm wide and may cause difficulty for a larger wheelchair.

 

Bar and live music area

The bar and live music area are in a large space with all furniture being moveable. This means that tables and chairs can be removed accordingly to allow for more space for movement if it is required. A lot of the tables are small round tables with stools, these are quite low and would be likely be uncomfortable for a wheelchair user to dine at. There are a selection of larger, higher rectangle and square tables which would comfortably accommodate a wheelchair user.
All of the lighting is on dimmer switches so can be changed according to visitor’s needs. There are also ear plugs and ear defenders available upon request for individuals with sensory issues.

There is no lowered bar for wheelchair users or people of a smaller stature, however there is an opening at the bar that the bar staff are trained to serve from when communicating with wheelchair users.
Family staff members at the Prince Albert have received dementia awareness training and there is always a family member present.

During live performances there is a stage erected in the bar area. This is 8 inches high which is great for wheelchair users anywhere in the bar to be able to get a clear view of the stage. There is currently no ability for a ramp to be attached to the stage so wheelchair users can perform on the stage, this is due to a lack of space, but is something that the owners are attempting to resolve.

Courtyard

At the back of the pub is a sheltered courtyard with outdoor heating mounted on the walls. The furniture is all moveable and large tables and benches are removed during busy periods to aid ease of movement. There is a kitchen area in the courtyard that is rented out to independent businesses. This has a low counter which is suitable for wheelchair users and people of smaller stature to communicate with the kitchen staff comfortably.

There are no disabled toilet facilities at the Prince Albert, however there is a large unused space in the courtyard, and we were informed on our visit that there are plans for a disabled toilet to be installed here in the future.

Toilets

As stated above there are no accessible toilets and the standard toilets would be difficult to get to for a wheelchair user. The corridor to the toilets is quite narrow, measuring 840mm at the corner. The doorway to the men’s toilet is 670mm wide.
There are no handrails in any of the toilets however we were advised that this would be something that could be rectified in the future. There are two cubicles in the ladies toilet and one in the men’s.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Allsorts Stroud

Allsorts Stroud

Allsorts Stroud | 7th October 2019 

Accessibility Rating 

Physical 

Five out of five 

Sensory 

Five out of five 

Location: Allsorts
Level 3
Brunel Mall
Stroud
GL5 2BP

Introduction

Allsorts is a pan-disability charity that was founded in 2009 to help disabled children to be able to live as independently a life as possible. Allsorts gives children confidence in social situations that they may not have previously had. It also enables them to have the confidence to enter the wider community.
Family membership costs as little as £5 per member and £30 per organisation. Allsorts have 6 youth clubs and 10 sports clubs that include activities such as trampolining and boccia. They also arrange family trips and all activities are decided by the members to ensure that they are what everybody wants to do.

Parking and entrance

Allsorts is located on the top floor of Brunel Mall which has a car park attached with 5 accessible bays. The lift is located through 2 double doors and on the left. Upon exit of the lift there is a large Allsorts sign on the wall and the entrance is to the left.
To enter you must ring a buzzer and somebody will come and let you in. This access system is used to keep the children safe that are attending Allsorts.

There are plans in place to add visual scenes and timetables at the entrance to show children with sensory needs the environment inside to help them get over the threshold. There are also plans for the addition of objects of reference so that a child can feel something outside of room to know what to expect when they enter, for example some soap outside the toilet.

Reception

There is a large reception desk at the entrance which was specifically designed for 3 power chair users and to also allow room for assistants to make it accessible should a wheelchair user wish to work at Allsorts. The whole desk is at a lowered height and is perfectly designed for its purpose. The premises are all on one level which makes accessing any section very easy for wheelchair users or people with limited mobility.
Behind the reception are toy cupboards which are all at a lowered height so that children can easily reach them. It is also ensured that there aren’t too many toys on the shelves so there isn’t a risk of them falling off when being taken.

Main area

Allsorts is in a very open plan layout with sofas, tables and toys. Everything in the space is moveable so that it can be completely empty if necessary. This means it is a very adaptable space to suit differing needs.
The flooring in the main area is shock absorbent and sound absorbent. This means its makes falling softer and also doesn’t project sound when the room is busy, both perfect for children attending Allsorts. There is also a mobile hoist available.

Sensory room

The sensory room is also a flexible space where everything inside can be moved round or removed completely to suit children’s certain needs. There are numerous objects in the sensory room including the extremely popular dark den that gives children a pitch-black space to relax. We were informed on our visit that the staff at Allsorts are very aware that many children have multiple diagnosis and therefore need multiple choices – something which our experience has shown us they have achieved.

Music room

Next door to the sensory room is a music room with various instruments including the very impressive sound beam. This is a piece of specialist equipment that emits a laser beam and allows an individual to make music with movement – this can be as little movement as blinking. It also has the ability for children to enjoy this with friends.
There is also the very popular silent drum kit which makes very little sound when it is hit and can only be heard through headphones by the person playing it.

Toy cupboard

There is a large toy cupboard that has a vast array of toys to suit all different types of needs. This includes weighted snakes that can help children relax and improve proprioception.

Changing places facility

There is a large fully equipped changing places facility with a ceiling hoist and variable height changing bench. The grab-rails are a contrasting colour to the walls to aid the visually impaired and the emergency pull cord is on the left of the toilet. The second ring pull is touching the floor and may be difficult to pull on.

The changing places facility can be used by the general public and is open until 3pm

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
St Laurence Church

St Laurence Church

St Laurence Church | 20th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: St Laurence Church
The Vicarage
Church Street
Stroud
GL5 1JL

Parking and entrance

The closest public car park to St Laurence Church is Church Street car park which has 4 accessible bays that are free for up to 3 hours for blue badge holders.
There are two entrances to St Laurence Church. One is in front of the accessible bays and is steps with handrails that leads you into the church grounds. Alternatively, for wheelchair users there is step free access towards Shambles Market and down a small alleyway on the right then right at the end of the alley.
There are steps to the entrance of the church however there is portable ramp that is often used to aid wheelchair users.

Inside the church

St Laurence Church has had the original pews removed leaving it an open space. This is positive for wheelchair users as it means that moveable chairs are used and the layout can change depending on the needs of the visitors. It makes it very easy to navigate as the main area is completely flat. The removal of the church pews means that the church can now be used for a variety of events in the main space.
There is a smaller chapel section at the back of the church which as multiple steps to gain access and would be inaccessible for a wheelchair user.

Church hall

The church hall is located outside the church and straight ahead. There are two entrances to this, one is from the church grounds and is a ramped entrance with handrails, ideal for wheelchair users or people with limited mobility. The other is from the Shambles Market and is stepped access.
From the ramped entrance there are two double doors that lead to the main hall. The accessible toilet is on the right through the first main set of double doors.
The church hall is large and during our visit was hosting part of the Shambles Market. It was good to visit during a function as we could see how it is set up. There was plenty of space around the stalls for a wheelchair users to navigate comfortably and the stalls were all at a suitable height for a wheelchair user of person of smaller stature to browse easily.

Accessible toilet

The accessible toilet is in the church hall. The dimensions of the room are 1700mm x 2250mm which exceeds minimum requirements and leaves plenty of room for a wheelchair user and an assistant. There is an emergency pull cord to the right of the toilet from a seated position. There is only one ring pull on the cord and it is broken.
The toilet is 48cm from the ground which is the correct height for an accessible toilet and the flush is on the transfer side and easy to reach. There is a disposable bin and a sanitary bin however the disposable bin lid is broken.
The grab rails are the same colour as the walls which may make them difficult to identify for someone with a visual impairment. There is tissue paper instead of toilet roll which is easier to rip off for people with limited mobility or dexterity. The floor is non-slip and the toilet is kept clean and hygienic, however the lighting is quite dim.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stroud Registration Office

Stroud Registration Office

Stroud Registration Office | 12th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Stroud Registration Office
Parliament Street
Stroud
GL5 1DY

Parking

There is a car park at the front of the registration office. There is an allocated car parking space and an allocated accessible space, however the rest of the car park is unmarked.

Entrance

The main entrance is to the right of the building and up a slight ramp with hand-rails on either side. The main entrance door is a lightweight, manual push door and is wide enough to fit any wheelchair size. There is then a short corridor that takes you through to the main waiting area. There isn’t a manned reception at Stroud Registration Office, however there is a large print sign on the table at the back of the room that outlines this. An office member will often be around to greet anybody who enters.

Waiting area

The waiting area is an L shape with seats against the walls. There is plenty of space either side of the seats for a wheelchair user to navigate comfortably and the chairs are easily moved to make space for a wheelchair user to wait if needed. There are leaflets and signs on the table which is at a suitable height for a wheelchair user to make use of if necessary.

Interview room

Through the waiting room is a large interview room. This is very spacious and well lit, and a wheelchair user would be able to sit comfortably at the desk.

Ceremonies room

Through the interview room is the stunning ceremonies room. This is decorated in pale blue with beautiful flowers. The aisle is very wide and would comfortably allow a wheelchair to be passed or walked beside with ease. It holds up to 56 guests and the chairs are easily moveable so space can be made for wheelchair users.
There currently isn’t a hearing loop in the ceremonies room, however we were advised on our visit that this would be investigated.

Ceremonies waiting area

To the left of the ceremonies room is the ceremonies waiting area for guests of a wedding. The main entrance for this is from the car park. There is a step to enter this room which makes it inaccessible for a wheelchair to use this entrance. However, there is step free access via the ceremonies room. This is another beautiful room with plenty of space to manoeuvre around.

Accessible toilet

The accessible toilet can be accessed via the right-hand exit from the ceremonies room and is also accessed via a wide hallway that extends the length of the building. The hallway is 1400mm wide and is therefore wide enough for a wheelchair user and another individual to pass each other with ease.

The doorway to the accessible toilet is 90mm wide which meets minimum requirements; however, the room measures 1500mm x 1770mm which is below minimum requirements and it would be difficult for both a wheelchair user and assistant to fit comfortably.
The toilet seat is 44cm from the ground which is 4cm lower than minimum requirements. The flush pedal is on the transfer side and is easy to use and there is a disposable bin in the toilet. The sink is at a lowered height for a wheelchair user or person of a smaller stature, and the tap has a large, easy to use handle to aid people with limited dexterity. There are is a handrail and dropdown rail next to the toilet and one horizontal handrail next to the sink. There isn’t a handrail on the wall next to the sink as there is a baby change unit there. There also isn’t a handrail on the door as it had been broken off.
There is a push button hand dryer however it is quite high on the wall and may not be suitable for a wheelchair user or person of smaller stature.

Offices

There are 2 main office spaces to the right as you enter the waiting room. These are not for public use, however, are both very spacious and would easily accommodate a wheelchair user who wishes to work there. We were advised that there isn’t currently any accessible options on the computer however should there be a need for it then this is certainly something that would be investigated and should not be an issue to download or purchase.

Ceremonies exit

There is a separate exit at the back of the building for the close of ceremonies. This is through the door on the right of the ceremonies room. There are 2 double doors which lead you to an attractive small conservatory area that is often used for pictures. Then there is step free access to a pathway around the side of the building that leads to the car park.

 

Evacuation procedure

The registration office is all on the ground floor so there are no stairs to navigate apart from the one step to exit the ceremonies waiting room. A senior member of staff will always be made aware when there is somebody who needs assistance in the case of emergency and will ensure they receive any help they need. There are 2 step free exits from the building and one-stepped exit, should this be the only available exit then assistance will be sent immediately.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stroud Valleys Artspace and The Goods Shed

Stroud Valleys Artspace and The Goods Shed

Stroud Valleys Artspace and The Goods Shed | 12th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Stroud Valleys Artspace
4 John Street
Stroud
GL5 2HA

Parking

There is one accessible bay directly outside Stroud Valleys Artspace (SVA) on John Street. If this space is in use, then the closest car park is at Stroud Station car park which is approximately 260 yards away. Parking is free for blue badge holders. It is quite hilly from the station and the paths are uneven, however there are traffic lights to the left when exiting the station that aid in a safe crossing for a disabled individual.

Entrance

Entrance to SVA is gained through a double gate which would remain open during events. You enter into a courtyard with outside seating and the main entrance is at the other end of the courtyard. The entrance door is manual and opens outwards. It may be quite heavy for a disabled individual to open on their own.

Gallery

To the right of the main gate, before walking through the courtyard is the gallery. This is an open plan space that is used to exhibit artwork. There is a flat entrance to the gallery and the floors and wall are a contrasting colour to aid the visually impaired.

Bar and lounge

The bar and lounge are located on the left immediately as you walk in and is often used for events. The layout of the space is constantly changing due to the different events there and therefore never looks the same. Precautions are always taken to ensure there is space for a wheelchair user to manoeuvre around the space and all the furniture can easily be moved if needed.
The bar is to the right on entry and there is a lowered bar area at the far end.
The tables are all at a suitable height for a wheelchair user to sit underneath comfortably.

Ground floor studio

To the right on entrance to the main building is a ground floor studio art space. This is used by artists in preparation for exhibitions. On our visit the space was full with artists work and there was not much space for manoeuvring, however we were informed that this is due to an upcoming exhibition and should there be an artist who a wheelchair user then special provisions would be made so that there was enough space around the room. Everything in the room is easily moveable and a wheelchair user would be welcomed to the space should they wish to use it.

Lift

The lift has easy to reach buttons which are lit up, making them easier to locate for the visually impaired. It is big enough to fit a wheelchair user and an assistant and there is a mirror on the back wall so a wheelchair user can see behind them when reversing out.

Upstairs workshops

There are workshops upstairs that are used by artists and are not a public space. These are accessible by the lift and there are workshops of differing sizes, most would be large enough to accommodate a wheelchair user should they require one. The entrances to each of the workshops are wide enough to fit a large wheelchair.

Accessible Toilet

There are two accessible toilets, one on the ground floor and one on the first floor. The toilets are the correct size to meet minimum requirements and have the amenities are at the correct height. On our visit the ground floor toilet had recently been damaged during an event, however we were informed that this was being addressed asap. For this reason, we mainly focused on the upstairs accessible toilet.
The toilet is the correct height from the ground for a wheelchair user to transfer with ease and there is an easy flush pedal on the right of the toilet as you face it, the same side as the transfer space.
The emergency pull cord is on the right and in front of the toilet from a seated position which is an ideal place and the rings were both the correct height from the ground.
The grab rails are all in suitable positions but are white which is the same colour as the walls, which may cause difficulty for the visually impaired to identify them. There is a disposable bin in the toilet and a paper towel dispenser.

Evacuation Procedure

There are two fire exits, one at each end of the building and there are refuge points on each floor.

The Goods Shed

Location: The Goods Shed
Station Yard
Stroud
GL5 3AP

The Goods Shed is just past the train station and is a venue that holds a multitude of events. It is currently inaccessible for wheelchairs due to the step entry, however there are extensive plans to renovate the entrance so that it is accessible for all. We had an in-depth discussion with the managers of SVA and the Goods Shed and it is clear the accessibility is at the front of their minds for any future plans. The necessary changes are considerable and therefore will take time to complete, however we agreed to return once the Goods Shed was accessible and conduct another review.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Cotswold Playhouse

Cotswold Playhouse

Cotswold Playhouse | 5th September 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Cotswold Playhouse
Parliament Street
Stroud
GL5 1LW

Parking

There is one accessible parking space directly outside the entrance to Cotswold Playhouse. There is also a driveway at the entrance that is often used as a drop-off point. Customers in need of an accessible space can also ring The Playhouse ahead of visiting and they will do everything they can to reserve a space directly outside.

Entrance and reception

The entrance to The Playhouse is completely flat, however the paving just outside is uneven. Upon entrance there is a mobile reception desk directly in front of the door which is too high for a wheelchair user or person of a smaller stature to communicate with a receptionist comfortably. I was advised, though, that this is rarely used as customers mainly book online and can enter straight away.

Bar and Lounge

The main space at the entrance is the lounge area. On my visit this was empty, however there are tables and chairs that are used during events and are a good height for a wheelchair use to sit under comfortably.
The bar area is to the right of the lounge and the entire bar is at a good height for a wheelchair user to communicate with bar staff comfortably. This is positive as means that a wheelchair user can access any section of the bar. There are also bar stools at heightened tables attached to the walls.

Auditorium, stage and accessible options.

The entrance to the auditorium is wide enough to comfortably fit any wheelchair user. It is a fire door; however, it stays open automatically to aid ease of movement. The door is sound operated, so in the event of a loud noise, such as a fire alarm, the door will immediately shut.
The auditorium has a capacity of 150. 4 chairs in the front row are outlined on The Playhouse website as removable to accommodate 2 wheelchair users, however upon visiting I learned that there is the ability to accommodate up to 7 wheelchair users if required.
There are handrails up the steps in the auditorium to assist people with limited mobility. These are meticulously designed so that they have little to no effect on the view of the stage and I was informed that they have been greatly appreciated by audiences.
There is a working hearing loop in the auditorium.
I was informed on my visit that should there be the requirement for sign language during a performance to aid those with a hearing impairment then it would certainly be something that would be investigated.

The stage is also accessible and can be accessed by the lift. I was informed on my visit that there is a wheelchair user who often performs on the stage. When a wheelchair user is on the stage a separate risk assessment is always completed.
Due to the layout and age of the building the underneath of the stage is currently inaccessible for wheelchair users.

Lift

The lift provides access to the basement, lounge (ground floor), stage and upstairs studio. It is an enclosed lift that requires an individual to hold down a button for the duration of the journey. The button is quite small and may be difficult for someone with limited dexterity to keep held down. The lift takes 5 seconds to react to the button being pushed when going upwards which may cause confusion for somebody alone in the lift, however there is a sign in the lift outlining this.
The lift is large enough to fit a medium sized wheelchair and an assistant and there are 2 exit doors, both in front and behind. There is a handrail on the left wall of the lift to aid people with limited mobility.

There is no access to the underneath of the stage and the main green room.

Studio and office space

There is a large studio on the 2nd floor that is often rented out as a dance studio or used for rehearsals. This is accessible via the lift. There is also flat access to an office space, however this was in use on my visit so I was unable to view it.

Accessible Toilet

The accessible toilet is on the ground floor and is located past the lift. The doorway is 820mm wide and the dimensions of the room are 1480mm x 2100mm which is slightly below minimum requirements. All of the amenities within the toilet are at suitable height for a wheelchair user or person of smaller stature, the floor is non-slip and there is a disposable bin.
There is only one ring pull on the emergency pull cord at 7cm from the ground. The emergency pull cord works and sets an alarm off in the bar area that would also be heard from front of house.
The transfer space is on the left of the toilet when facing it. The walls are cream are and the grab rails are white which may make them difficult to identify for the visually impaired, additionally the signage above the sink is quite a small font which may be hard to read.

Evacuation Procedure

There is always somebody at the front of house that will know about anybody with disabilities within the building and will inform emergency services.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Beeches Green Surgery

Beeches Green Surgery

Beeches Green Surgery | 22nd July 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Beeches Green Surgery
Beeches Green Health Centre
Stroud
GL5 4BH

Parking

Beeches Green practice is inside Beeches Green Health Centre, where they are joint tenants with Stroud Valleys Family practice. There are 5 accessible parking bays at the front of the building. One of these parking bays is right in front of the building and near a dropped kerb, however the other 4 are across a road. There is only one dropped kerb and it is at the other side to these 4 bays, which mean a wheelchair user will have travel along the road to reach it. Around the back of the building there is a large car park with 3 more accessible bays. These are down the first left turning on the right, they are not signposted very clearly with only one small sign. There is no staff allocated parking which means the car park is often very full and patients may find it difficult to find a space.

Entrance

Front entrance

The front entrance has a single a push button electric door, which is wide enough to comfortably fit a wheelchair through, followed by double electric doors inside. There is clear signage above these doors leading to reception. Beeches Green is on the left as you enter and has a large, clear sign above the door meaning it is very easy to locate. There is a singular pull door to get into the practice. I was advised on my visit that there are plans in place for this to be replaced with an electric push button door. I will return once this has been completed. Rear entrance From the rear car park there is a clearly signed back entrance. It has 2 push button electric doors to enter. The first is wide enough to fit most wheelchairs through

Rear entrance

From the rear car park there is a clearly signed back entrance. It has 2 push button electric doors to enter. The first is wide enough to fit most wheelchairs through however the second is quite narrow and is followed by a sharp turn into a narrow corridor. This may cause wheelchair users some difficulty.
The corridor is 1100mm wide and would not leave enough space for a person a pass a wheelchair.
There is a second entrance to Beeches Green down this corridor. It has a single door in use but can be opened to 1250mm wide if needed. There are also plans for this door to have a push button entrance.

Reception

The reception is immediately in front of you as you enter from the front entrance, and to the left from the car park. The middle part of the counter is lowered with glass behind it for wheelchair users and people of a smaller stature.
There is an interactive sign in screen on the right of the counter, however it is on the higher part of the counter and would not be reachable for wheelchair users or people of a smaller stature.
On the same wall as the entrance there is a prescription box, however this is also too high for a wheelchair user to reach.

Waiting area

The waiting area is in the same area as the reception. There are rows of removable chairs and there is an already removed chair in the front row which leaves space for a wheelchair user. When the GP or nurse is ready, they come and collect the patients from the waiting area.

Meeting room

There is a meeting room to the right of the entrance room which is very spacious with plenty of space for a wheelchair user to manoeuvre around.

Consultation rooms

There are 10 consultation rooms and 3 examination rooms.
The consultation rooms are both to the left and right of the waiting room and reception. The corridors are spacious enough for a wheelchair to manoeuvre with plenty of space in front of each door. I was only able to view one consultation room on my visit; however, I was informed that there is space for a wheelchair in all of the consultation rooms.
The beds in the consultation rooms are fixed beds and are quite high. Steps are provided but no room has a hoist. I was advised that the specific training needed to use a hoist would make it difficult, and if there is ever an issue with an individual gaining access then home visits are offered. I was also advised that there are plans in place for all the beds to be replaced with hydraulic beds.

Accessible toilet

There is an accessible toilet that is in the main entrance to the building and is shared by both surgeries. There is a sign that directs you down the corridor to the accessible toilet, however this is incorrect as the toilet is in the opposite direction to the sign.
The accessible toilet is immediately on the right as you exit Beeches Green.

The doorway is 870mm wide and the accessible toilet is well lit and clean. It is 1460mm x 2280mm which is slightly below minimum requirements. There is an emergency pull-cord to the right of the toilet that is too high to reach. The lowest pull-cord is 78cm from the ground and the highest is 148cm.
There is a hand dryer that is set off quite easily and may cause an individual alarm if they set it off accidentally.
The transfer space is on the right of the toilet, however there is a bin in the space meaning a wheelchair would not be able to fit in it.
The toilet seat is at 48cm from the ground which is the correct height for a wheelchair user to transfer to and from.
The grab rails are all contrasting colours to the walls which means they are easily identifiable for an individual with a sight impairment.
There is a tissue dispenser as opposed to toilet roll. This is really good in an accessible toilet as it means that people with limited dexterity or people with the use of only one hand can easily rip off toilet paper.

Offices

The offices behind reception are very spacious and a wheelchair user would be able to manoeuvre with ease. The desks are 690mm high and have plenty of knee recess underneath for a wheelchair user to sit comfortably.
The office has entrances on either side of the surgery, so access is fluid and easy and the office is well lit.
There are options on the computers for text enlarging to aid the visually impaired.

Evacuation procedure

As Beeches Green is on the ground floor there is no worry of having to navigate stairs in the case of an emergency. The evacuation procedure is that patients are escorted out by staff to the meeting point at the back of the car park and there is a wheelchair on site for anybody with mobility issues

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Old Town Hall, Stroud

Old Town Hall, Stroud

Old Town Hall | 15th July 2019

Accessibility Rating 

Physical 

Three out of five 

Sensory 

Five out of five 

Location: Old Town Hall 
The Shambles 
Stroud 
GL5 1AP 

Parking and Wayfinding

The closest public car park to the Old Town Hall is Church Street and has 4 accessible bays. These are free for up to 3 hours for blue badge holders. To get to the Old Town Hall you turn left from the accessible bays and take a small alleyway on the right, then the hall is on the right. The pathway is quite narrow and has a slight sideways incline.
The main entrance door to the Old Town Hall is very large measuring 1017mm wide and has ‘Town Hall offices’ engraved above it. This is the only signage on the outside and may be quite difficult to find at first, especially for people with a visual impairment.

Entrance

The main door is heavy and large, and a wheelchair user may have difficulty opening the door themselves. After entering Old Town Hall, the lift and accessible toilet is through a hallway on the right and the stairs are on the left. When entering, the lights turn on automatically. The narrowest part of the corridor is 760mm wide and leads to an automatic door with a push button entrance.

Lift

The lift is an enclosed platform lift, so only the floor moves. To open the door to the lift there is a large black button and the door opens outwards. The door does not remain open for very long and may cause a wheelchair user, who is on their own, alarm when it starts to shut. The doorway is 800mm wide which is 100mm below minimum requirements.
The buttons are large and easy to use and must be held down for the duration of the journey. The lift doesn’t make any alarming sounds.
The entrance and exit are at a 90-degree angle, which can make exiting in a wheelchair quite difficult and doesn’t leave much room for an assistant.

Function room

When exiting the lift, you turn left and then immediately right and ahead is the door to the function room. There is a fire extinguisher on the wall on the left that protrudes into the corridor.
The door is automatic with a push button entrance and opens outwards. The button is quite close to the door which means the door may open into a wheelchair users’ feet. Additionally, the button on the inside of the function room does not work and the door is heavy to open manually.
The function room is large with a capacity for 100 people. On our visit it was empty however there are tables and chairs that are easily moveable that can be used by people hiring out the venue. The floor and walls in the function room are of contrasting colour which aids the visually impaired.
There is a working hearing loop to the left when entering. There is good lighting in the function room, but the light switches are small and may cause difficulty for someone with limited dexterity.
At the other end of the function room there are two double doors that lead to the fire escape and kitchen; however, these are down two steps and there is no ramp available.

Kitchen

The kitchen is currently inaccessible for a wheelchair user as it has 2 steps down and 1 step up to gain entry.
It is a narrow kitchen and a wheelchair user would struggle to manoeuvre around it.

Accessible toilet

The accessible and male toilets are located on the ground floor and the ladies is on the first floor. The accessible toilet requires a RADAR key.
The doorway is 800mm wide which is 100mm below minimum requirements and the room is slightly too narrow which means that there isn’t enough turning space for a wheelchair.
The grab-rails are well placed and are the same colour as the walls. The toilet is the correct height from the ground at 48cm and the transfer space is on the right of the toilet when facing it.
The toilet roll is on the right as you are seated, it is below a grab-rail which means an individual will have to lean down to reach it, this may cause instability.
There is only one ring pull on the emergency pull cord at 10cm from the ground to the right of the toilet when seated.
All amenities are at a lowered height for a wheelchair user and the floor is non-slip. The toilet has good natural lighting and is kept clean and hygienic.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stroud College

Stroud College

Stroud College | 9th July 2019

Accessibility Rating 

Physical 

Five out of five 

Sensory 

Five out of five 

Location: Stroud College
Stratford Road
Stroud
GL5 4AH

Parking

There are 10 accessible car parking bays and 2 accessible minibus bays outside the college. 3 of the accessible bays are to the left of the entrance and the rest are on the right. Parking is free when a blue badge is displayed.

Entrance

There is a wide pedestrian route from the accessible bays to the entrance and there is a large open space of pavement in front of the building. There are two lots of automatic double doors which stay open for a suitable amount of time for a wheelchair to pass through comfortably.

Reception

The reception is in a large open space with plenty of room for multiple people to be at the reception counter at once and there is clear manoeuvring space in front of the desk. The reception counter is a contrasting colour to the floor and worksurface, meaning it can be easily identified by individuals with a visual impairment.
There is a lowered reception desk on the right with plenty of knee recess, so wheelchair users or people of smaller stature can communicate with the receptionist with ease. On arrival visitors must sign in on a touch screen connected to the counter which the receptionist is happy to give guidance on use. This is moveable so can be handed to a wheelchair user when needed.

Hearing Loop

There is working hearing loop in the Learning Resource Centre (LRC) which always remains on.

Corridors

The corridors throughout the college are wide and have non slip flooring. There is plenty of room for a wheelchair user to navigate the building without causing obstruction. There are double doors throughout the corridors which remain open, adding to the ease of movement.

Wayfinding

There is signage throughout the building which clearly outlines the layout, however the font is quite small and may be difficult to read for the visually impaired.
Each floor’s layout is similar, meaning it is easy to understand whichever floor you are on.

Canteen

The canteen is on the ground floor and to the right as you enter. It is large and spacious with plenty of space for manoeuvring. There are vending machines to the left when entering the canteen and the buttons are at a suitable height for a wheelchair user.
The tables and chairs are secured to the ground and there are 3 tables with chairs removed so a wheelchair user can sit comfortably at a table.
The food station counter is a suitable height for wheelchair users and people of a smaller station. However, there is a taller station for condiments which would not be reachable by a wheelchair user.
There are numerous food and recycling bins in the canteen which are clearly signed and easy to find. However, one of these sets of bins is up a slight step which means a wheelchair user can’t get close enough to use the bin. Additionally, the bins are pedal bins which can be impossible for a wheelchair user to use, therefore resulting in having to lift the bin up manually. This can make putting items in the bin difficult for somebody with limited dexterity or the use of only one hand.
There is a water fountain at the end of the food station. The button is hard to push down and may also cause someone with limited dexterity difficulty.
There is also a tuck shop within the canteen area which offers a wide range of snacks.

Lift

There is one lift to the left of the entrance. It has good signage on it stating that it should only be used by people who really need it. If there is a maintenance issue with this lift, there is another lift that can be used. The lift is a good size and can comfortably fit a wheelchair user and assistant. They have a reflective back wall so a wheelchair user can see behind them when reversing out and there is braille on the buttons.

Classrooms

The classrooms are spacious with desks spread apart so that individuals can move around the room with ease.
There are timetables on the outside of each classroom however these are in a very small font and would be very difficult for an individual with a visual impairment to read.

Learning Resource Centre (LRC)

The LRC is on the 2nd floor and is accessed via two heavy double fire doors and a wheelchair user will need aid in opening these. The LRC is large and open plan with plenty of manoeuvring space at the reception desk.
There is plenty of space between computer aisles and book aisles. We spoke in depth with the manager of the LRC, Mel, who is passionate about making the LRC as inclusive an environment as possible. She told us about the efforts that were made during the summer to rearrange the library ensuring it was as organised as possible. We were also informed that a conscious effort was made to make each aisle between bookshelves wide enough for 2 wheelchairs to pass each other with ease.

There are 2 accessible computers with rise and fall desks. Both computers have signage on the desk outlining that they can be used by anyone but must be made free if somebody requires them specifically. There are numerous accessible additions for these desks, including read and write software, a large button keyboard with coloured keys, a rollerball mouse, wrist mats and a braille keyboard. Mel informed us of the efforts she went to for the braille keyboard which is a story worth sharing:
A blind student was keen to take a computer course, however the high cost of accessible options such as a braille keyboard made this difficult. Mel used her initiative and, using a label maker, made braille labels for a standard keyboard and meticulously attached each braille sticker to each key so that the student could take the computer course. This is an inspiring story from an individual who is clearly happy to go above and beyond in ensuring there is nothing holding individuals with disabilities back from achieving their goals.
The LRC also offers mindfulness colouring which adds to enrichment time. There are also inductions suited to individual needs.
The college also offers email counselling so that students can easily access emotional support if needed.

The Chase

Stroud college offers The Chase which is an opportunity for independent living and employment. The Chase offers learners with an inclusive curriculum and the emotional and personal support to enable them to achieve qualifications and progress into pathways that are tailored to their individual needs, including supported employment, independent living, further education or full employment.
They have a fully functioning kitchen with a lowered counter, sink and hob for wheelchair users or people of a smaller stature. The underneath of the counter, sink and hob is empty, leaving plenty of knee recess for a wheelchair user.

Toilets

There are 3 accessible toilets, 1 on each floor and a changing places and accessible shower room on the ground floor.

Accessible toilets

Each toilet is located in the same place on each floor making them easy to find, they are all to the left of the lift as you exit and each toilet is very similar. The doorways are 900mm wide meeting minimum requirements. The rooms measure 2400mm x 1600mm which exceeds minimum requirements and leaves space for a wheelchair user and assistant. However, there are disposable and sanitary bins in the transfer spaces which means there is not enough turning space for a wheelchair user. This can also make transferring to the toilet difficult.
The emergency pull cords were not the correct height and not always reachable from both the ground and the toilet.
The toilet seat is 48cm from the ground which is the correct height. The flush pedals are easy to use, and the floors are non-slip. There is no coat hook on the doors.
All amenities are at a lowered height for a wheelchair user or person of smaller stature and the grabrails are a contrasting colour from the walls to aid the visually impaired.

Accessible shower room

The accessible shower room is on the ground floor opposite the accessible toilet. There are grabrails of contrasting colour on both walls near the shower and wall mounted seat. The shower head is removable and there is a large lever for ease of use. There is also a bench and non-slip flooring.

Changing places facility

There is a large changing places facility in The Chase area. It offers a hoist, toilet and a shower with wall mounted seat and changing bed. There is also a shower wheelchair available. The emergency pull cord has both rings at the correct height and all amenities are lowered.

Gym

We were unable to view the gym during our visit due to it being moved location, however we were informed that there isn’t any wheelchair accessible gym equipment at this campus.

Evacuation Procedure

There are refuge points on each level with an intercom system that goes directly to the fire panel on the ground floor. Care workers at the college know where all points are and in the event of an emergency all refuge points will be double checked. There are also evacuation chairs at the refuge points. Care assistants are also all given the choice to receive refresher training on the evac chairs.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Museum in the Park

Museum in the Park

Museum in the Park | 27th June 2019

Accessibility Rating 

Physical 

Five out of five 

Sensory 

Five out of five 

Location: Museum in the Park
Stratford Park
Stratford Road
Stroud
GL5 4AF

Parking 

There are two accessible spaces directly outside the entrance. This is accessed through a barrier in the leisure centre car park. There is a buzzer to speak to someone in the leisure centre who will open the barrier on request. This is well signposted and easy to find.

Entrance

The entrance to Museum in the Park is through an open gate that is wide enough for a wheelchair and takes you into a courtyard with 3 tables. These have chairs that can easily be moved so a wheelchair can sit underneath comfortably. There are also umbrellas on each table that provide shade.
The entrance to the building has automatic opening doors with plenty of space for a wheelchair. The doors stay open for an appropriate amount of time, so individuals don’t have to worry about them closing as they are passing through. The foyer is open plan and leaves plenty of space for multiple people without any worry of causing obstruction.

 

Reception

The reception is directly in front as you enter the building. There is a lowered counter for wheelchair users of people of a smaller stature to communicate with the receptionist with ease.
To the left of the counter is a fridge containing drinks, and a counter with a coffee machine and choice of snacks. These can be consumed at the multiple tables inside or on the tables outside. The tables are a good height and have plenty of leg room for a wheelchair to sit underneath comfortably. There is also a gift shop to the right of the reception that has some lowered shelves so items can easily be reached by wheelchair users and people of a smaller stature.

Gallery

There are two galleries accessed by a ramp with a textured surface. The ramp is also a contrasting colour to the floor, so this with the textured surface means is can be easily identified and makes the visually impaired aware that there is a change in gradient. The gallery is open plan and spacious allowing for plenty of people to see the artwork without anyone causing obstruction. We were only able to view one gallery as the other was being used for dementia awareness training. This is hugely positive and shows that the employees and volunteers at Museum in the Park are well informed for any circumstances.

Walled Garden

There is a beautiful walled garden at the back of the museum and access is gained via automatic doors. There are both stairs and a ramp to the top of the garden. The ramp snakes around the steps and throughout the whole garden, taking you through all the stunning flowers and gives you the full experience of the garden making it a better route than the steps. The pathways throughout the garden are smooth and wide enough for a wheelchair user. It is clear that accessibility was a main consideration when designing the garden and it really is a great, inclusive experience for everyone.

Museum

To the right of the entrance is the museum. The signage in the museum is very clear and each doorway directs you in the correct way to turn to ensure you gain the full experience. The museum has a good layout with plenty of space for a wheelchair user to navigate with ease.
The museum is on two floors and there is clear signage to the lift. The lift is big enough to fit a wheelchair user and an assistant and the buttons are at a correct height. There is a loud beep that sounds when you call the lift, this may cause alarm. The beeping stops when the lift has arrived.
Some of the information around the museum is in a small font that can be difficult to read. However, there are large print information sheets and magnifying glasses that can be requested at reception.
There are benches at multiple different points around the museum meaning someone with limited mobility doesn’t have to worry about having to walk around the museum without a break.

Accessible Toilet

The accessible toilet is to the left as you enter. There is a separate accessible toilet and baby change facility which have clear signs. The doorway is the correct width for an accessible toilet. The room is large at 1800mm x 2500mm and has plenty of room for an assistant and turning space for a wheelchair. The toilet seat is 46cm from the ground which is 2 cm below the recommended height. There is a cushioned back rest on the toilet for added comfort and support.
All of the amenities are at a lowered height and there are 2 mirrors and 2 coat hooks. The grab-rails are well placed and there is also a lowered grab-rail on the inside of the door for ease of opening and closing. The accessible toilet has tissue paper instead of toilet roll. This is positive as toilet roll is difficult for someone with limited dexterity or the use of only one hand to tear off.
The floor is non-slip and the grab-rails are a contrasting colour to the walls making them easy to identify for the visually impaired.
There is an emergency pull cord against the wall next to the toilet. The toilet brush obstructs this and as it is against the wall it is likely it would be difficult to pull in an emergency.

Park Area

Outside the front of the museum is the park. This is quite hilly, however there are numerous benches around the park so people can stop and rest when necessary. There are also picnic benches which have space on either end for a wheelchair user to sit under comfortably. The surface to the benches is very uneven though and may cause difficulty when gaining access. There is a round sheltered area in the park but access can only be gained via steps. There is another shelter near the picnic benches that is step free. There are plenty of bins around the park and it is kept in a lovely condition. Some of the trees in the pathway are quite low hanging and may cause alarm if someone with a visual impairment doesn’t notice them.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stroud Council Offices

Stroud Council Offices

Stroud Town Council Offices | 10th June 2019 

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Stroud Town Council Offices
Thanet House
58 London Road
Stroud 
GL5 2AD  

Parking

The closest car park to the council offices is Brunel Mall which is about 150 yards away. Blue badge holders can park for free here and there is access via a lift to get to ground level.
There is slight incline on the walk to the council offices and there is a section where the pathway is quite narrow and may not be very easy for individuals with larger wheelchairs.

Entrance and Reception

The entrance to the town council offices is step free and the doorway is 880cm wide which exceeds minimum requirements. On entry there are desks on either side with the main receptionist on the right.
There is space for a wheelchair user to sit under either of the desks and the chairs can be easily moved out of the way if necessary.

Hearing Loop

There is currently no hearing loop in Stroud Town Council offices however we were informed that all efforts are being made to get one in place.

Council Meeting Space

Through the reception is the area that is used for council meetings. On my visit it was set up as if there was a council meeting planned and the general public are welcome to attend any council meeting. There is a 92cm gap to enter this space which is wide enough for a wheelchair user to pass through with ease.
The tables are a suitable height for a wheelchair user to sit underneath comfortably and I was informed on my visit that any presentations would have an enlarged font should it be required for anyone with a visual impairment.

Accessible toilet

The accessible toilet is in the council meeting space.
The toilet doorway is 900mm wide which meets minimum requirements however there is no grab-rail on the inside.
The accessible toilet is a good size at 1900mm x 2200mm with a baby changing unit behind meaning there is enough turning space for a wheelchair user. The emergency pull cord is next to the toilet and the lowest pull is 8cm from the floor while the highest is 98cm from the floor.
The toilet seat is 43cm from the floor which is too low and may be difficult for a wheelchair user to transfer from the toilet back to the wheelchair. The flush is also too high for a wheelchair user to reach with ease.
There is a lowered coat hook which is suitable for use by a wheelchair user or person of smaller stature. The signage in the toilet is a small font and is high up meaning it would be difficult for a wheelchair user or individual with a visual impairment to read. All amenities are at a lowered height apart from the mirror.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stroud Valleys Family Practice

Stroud Valleys Family Practice

Stroud Valleys Family Practice | 14th May 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Stroud Valleys Family Practice  
Beeches Green Health Centre 
Stroud 
GL5 4BH 

Parking

Stroud Valleys Practice is inside Beeches Green Health Centre, where they are joint tenants with Beeches Green practice.
There are 5 accessible parking bays at the front of the building. One of these parking bays is right in front of the building and near a dropped kerb, however the other 4 are across a road. There is only one dropped kerb and it is at the other side to these 4 bays, which mean a wheelchair user will have travel along the road to reach it.

Around the back of the building there is a large car park with 3 more accessible bays. These are down the first left turning on the right, they are not signposted very clearly with only one small sign.

Entrances

Front entrance

The front entrance has a single a push button electric door, which is wide enough to comfortably fit a wheelchair through, followed by double electric doors inside. There is clear signage above these doors leading to reception.
Stroud Valleys is on the right as you enter and has a large, clear sign above the door meaning it is very easy to locate.
There is a singular pull door to get into the practice. I was advised on my visit that there are plans in place for this to be replaced with an electric push button door. I will return once this has been completed.

Rear entrance

From the rear car park there is a clearly signed back entrance. It has 2 push button electric doors to enter. The first is wide enough to fit most wheelchairs through however the second is quite narrow and is followed by a sharp turn into a narrow corridor. This may cause wheelchair users some difficulty.
There would not be enough room for another person to pass a wheelchair down this corridor.
Stroud Valleys is located at the end of the corridor on the left.

Reception

The reception is immediately in front of you as you enter. There is a bell to ring if there is nobody at the reception desk. It does not have a lowered counter so is at an unsuitable height for a wheelchair user or person of a smaller stature.
There is an interactive sign in screen to the right of the reception desk. This is quite high and may be a struggle for wheelchair users or people of a smaller stature.

Waiting area

There is a spacious waiting area to the left of the entrance, which has space for a wheelchair user to wait comfortably without obstructing anyone.
When the GP or nurse is ready, they will come and get patients from the waiting area, or the receptionist is notified they are ready and informs the patient.

Consultation rooms

There are consultation rooms both to the left and right of the waiting room. The rooms to the left are down a narrow corridor which may cause an individual with a large wheelchair some difficulty. The rooms to the right, however, have a much more spacious entrance.
I was able to see two consultations rooms on my visit. One was larger than the other, however they were both a decent size and with chairs removed in the smaller one, they would both comfortably fit a wheelchair user with turning space.
None of the consultation rooms have a hoist.
The doors to the consultation rooms are 820mm wide.
There is clear signage from the consultation rooms to the exit.

Toilet

There is an accessible toilet that is in the main entrance to the building and is shared by both surgeries. There is a sign that directs you down the corridor to the accessible toilet, however this is incorrect as the toilet is in the opposite direction to the sign.

The doorway is 870mm wide and the accessible toilet is well lit and clean. It is 1460mm x 2280mm which is slightly below minimum requirements. There is an emergency pull-cord to the right of the toilet that is too high to reach. The lowest pull-cord is 78cm from the ground and the highest is 148cm.
There is a hand dryer that is set off quite easily and may cause an individual alarm if they set it off accidentally.
The transfer space is on the right of the toilet, however there is a bin in the space meaning a wheelchair would not be able to fit in it.
The toilet seat is at 48cm from the ground which is the correct height for a wheelchair user to transfer to and from.
The grab rails are all contrasting colours to the walls which means they are easily identifiable for an individual with a sight impairment.
There is a tissue dispenser as opposed to toilet roll. This is really good in an accessible toilet as it means that people with limited dexterity or people with the use of only one hand can easily rip off toilet paper.

Offices

The offices are very spacious meaning a wheelchair user would be able to comfortably navigate them should they wish to work in the offices.

Evacuation procedure

There will always be one fire officer and one fire warden on the premises should the fire alarm ring. These people are trained in evacuation and will aid anybody who needs it.
There is a fire exit at the front, rear and side of the building.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stratford Park Leisure Centre

Stratford Park Leisure Centre

Stratford Park Leisure Centre | 7th May 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Stratford Park Leisure Centre 
Stratford Road 
Stroud 
GL5 4AF 

Parking

There is an accessible car park separate from the main car park at Stratford Park Leisure Centre, with 6 accessible spaces. Access to this is gained via a security barrier. Once at the barrier you must ring the buzzer on the driver’s side and reception will open the barrier for you. The accessible car park is well sign posted. There is a ‘no entry’ painted on the ground before you reach the security barrier, however the signage makes it clear that this entrance is for accessible parking only.

Entrance

There is an accessible entrance right next to the car park that requires you to ring up to reception to gain entry. There is a lift to reception which is on the ground floor. The lift doorway is 80cm wide and the lift can just about fit a wheelchair user and an assistant, however there is not enough space for a wheelchair to turn. There is a mirror on the back wall of the lift which means a wheelchair user can easily see who is behind them, aiding reversing out.
The buttons on the lift are at a lowered height and are also in braille. You are unable to get to the 1st floor without a code, gained at reception. This is so people using the accessible entrance can’t go straight to the gym and must sign in at reception first.

Reception

The staff at reception are very friendly and welcoming. Using the accessible entrance means that you arrive already inside the leisure centre, so do not have to pass through any of the barriers. There is a lowered reception desk on this side of the entrance, meaning wheelchair users or people of a smaller stature can communicate with the receptionist with ease. There is a large print sign at reception that states there is braille and large font document available on request.
The routes throughout the Leisure Centre are clearly signposted.

Sports halls

The sports halls are on the lower ground floor, the same level as the accessible car park. The corridors are wide and the sports halls are easily accessible.

Viewing Area

On immediate entry to the Leisure Centre there is a balcony overlooking a large sports hall. The wall of the balcony is made of glass, this enables the wall to be at a safe height, but also allow wheelchair users and people of a smaller stature to view the sports hall.

Café

The café is immediately on the left as you enter through the standard entrance. Approaching from the accessible entrance, it is to the right of reception and requires entry through the gates, which a member of reception gladly operates for you when they see you waiting.
The layout of the café is open plan and spacious, so can be navigated around with ease. There are tables at different heights and sizes and there was one table which only had 2 chairs at it, meaning there was space for a wheelchair to fit in without anything having to be moved.
The left half of the counter is at a lowered height suitable for wheelchair users and people of a smaller stature.

Lockers

There are both larger and smaller lockers, situated at higher and lower levels. The larger lockers are big enough to fit crutches or prosthetic limbs.

Changing Rooms

There are unisex, female and male changing rooms. Within the unisex changing room there is one accessible changing room and one changing-places facility.
There is a sign at the entrance to the changing rooms that states not to enter with outside shoes on and that there are shoe covers available. This shows there is a good hygiene standard upheld.

Accessible Changing Room

The accessible changing room is located to the right of the entrance to the unisex changing rooms. It is large with plenty of space for a wheelchair user and an assistant. However, there are no grabrails within this changing room, meaning people with limited mobility would struggle to hold themselves up while getting changed. There is a bench along the length of the wall which is 470mm deep, meeting minimum requirements. There is also a baby changing facility in this changing room.

Changing Places Facility

There is a changing places facility located in the unisex changing rooms. There is an adjustable adult size changing bench in the changing places facility and a portable ceiling lift with a tracking system. There is a W/C in this facility with a commode to aid people with limited mobility. The emergency pull cord is on the right of the toilet. The highest ring-pull on the emergency pull cord is in line with the drop-down grab-rail when it is in its lowered position, meaning it may be difficult for an individual to pull from a seated position. There is also a shower in the changing places facility that has a tip up seat attached to the wall with a fold down grab-rail on the right of it. The shower is on the left with the shower dials at a lowered height and with a large handle for ease of use and temperature changing. The shower head is removable and adjustable and there is a vertical grab rail on the right of the shower.

Showers

The standard shower cubicles in the unisex changing rooms are very small with the doorways only 560mm wide. This means that a wheelchair is unlikely to be able to fit through. This leaves a wheelchair user or person with limited mobility with the only options of using a communal showering area or the changing places shower.

Accessible Toilet

There is a large accessible toilet located just before the entrance to the unisex changing rooms. The dimensions of the toilet are 2460mm x 2340mm and the width of the doorway is 900mm. This leaves plenty of turning space for a wheelchair user and room for an assistant.
There is a grab rail on the door for ease of opening and closing.
The toilet is in the middle of the room with drop-down grab-rails on either side, meaning there is transfer space on both sides. On the right as you face the toilet there is 900mm transfer space between the toilet and the wall and on the left there is 770mm transfer space. There would be 1000mm transfer space on this side however there is a sanitary waste bin against the wall. The toilet seat is 46cm from the ground which is slightly too low and may cause a wheelchair user difficulty when transferring back to their wheelchair.
There is an emergency pull-cord on the right of the toilet as you sit down. The bottom ring is 10cm from the ground which meets minimum requirements, however the second ring-pull is 74cm from the ground which is slightly too low.
The amenities within the toilet are all at a lowered height however there is no coat hook

Swimming Pool

Entrance to the swimming pool is gained from the changing rooms. There are gradual steps into the pool as well as a ladder. The steps make access for an individual with limited mobility much easier. The steps are of contrasting colour to the pool floor, this makes it easier the visually impaired to identify the steps. This facility also has a pool hoist for wheelchair users.
There is a seating area to the left of the pool, however it is not wheelchair accessible. Wheelchair users who wish to view the pool can do so via the café.

 

Evacuation Procedure

There are evacuation procedure forms that a disabled individual can fill out upon entrance to the leisure centre. These are offered to regular users of the leisure centre but can be requested by anyone. These forms identify the needs of an individual and where they will be in the building throughout their visit. On receipt of the evacuation form, the staff member fills out another form which informs their colleagues of what is required should there be an emergency.

There are visual alarms located around the leisure centre in the Sports Hall, Activity Hall and Poolside and are visible from the Male and Female Gym, Disabled Change and Male Dryside Changing. If an individual will be spending time outside of these areas they are advised to inform the Receptionist where they will be going during their visit and they will contact a Duty Manager immediately to tell them they are in the building and to ensure the individual will be contacted should there be a fire alarm.

Should you need assistance to evacuate down or up the stairs, people with limited mobility are advised to make their way to the back door ramp (overlooking squash court 1), or should that area not be accessible then to make their way to the Refuge Point at the back of the gym where there will be assistance. The refuge area is a safe compartment for one hour.

Membership

There are concessionary rates available for people who are receiving benefits, this includes disability benefits.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Rowcroft Medical Centre

Rowcroft Medical Centre

Rowcroft Medical Centre | 30th April 2019

Accessibility Rating 

Physical 

Four out of five 

Sensory 

Five out of five 

Location: Rowcroft Medical Centre
Rowcroft  Retreat
Stroud
GL5 3BE

Parking

There are 28 parking bays at the medical centre and 3 accessible bays. The parking bays are also used for staff parking, not all of which are designated. There is clear signage for the accessible bays, which are located outside the pharmacy at the closest point to the ramp leading to the medical centre.

Entrance

The car park is on a different level to the reception and access can be gained via steps with a bannister to aid with stability and yellow painted edges so that they can be identified by the visually impaired. Alternatively, there is a ramp at the right of the car park which has a clear ‘disabled access’ sign at the bottom of it. The ramp is curved which means it is at less of an incline and easier for wheelchair users or people with limited mobility to use.
When at the top of the ramp there is a single outward opening door at the entrance. This leads to another single outward opening door. They are quite close together which makes entering the centre in a wheelchair quite difficult. There is not much space for a carer to assist opening the doors.

Reception

The reception desk is immediately on the left as you enter the building. There is a lowered section to the desk, however it is at the opposite end from where the receptionist was stood and is separated by a screen, meaning it isn’t a suitable place for a wheelchair user or person of smaller stature to communicate with a receptionist.
There is an interactive log in screen to the right of the double doors near the entrance. It is quite high but can still be reached by a wheelchair user or person of smaller stature.

Waiting area

It is clear where the waiting room is on immediate entrance of the Rowcroft Medical Centre as the layout is open plan. The waiting room is spacious and full of natural light and the chairs are moveable so can be changed if required. There are leaflets at a lowered height so can be reached by people of all statures and there are posters clearly placed.

Accessible toilet

There is an accessible toilet to the right as you enter the building. The doorway to the toilet is 860mm wide which is 90mm below minimum requirements. Additionally, the doorway is very close to a consultation room, for this reason the door opens in a direction that may be difficult for a wheelchair user to open alone and could also cause an obstruction.
There is a coat hook on the back of the door, however it is too high to reach for a wheelchair user or a person of smaller stature.
The accessible toilet is 1650mm x 2210mm which exceeds minimum requirements, giving space for a wheelchair user and an assistant if needed. There is also turning space for a wheelchair user.
This WC has a right-hand transfer, however there is a sanitary bin in this transfer space which may make it difficult for a wheelchair to fit into the space.
There is a drop-down rail on the right of the toilet which is easy to use and at a suitable height, as is the flush lever.
The toilet seat is 44cm off the floor, which is below minimum requirements, and should be 48cm.
There is an emergency pull cord to the right of the toilet. The lowest ring-pull is only 1cm off the ground, which is too low, however the second ring pull is 89cm off the ground which is within the correct height requirements.
The amenities within the toilet are all at a lowered height which is suitable for a wheelchair user or person of a smaller stature.

Consultation rooms

The corridors to the consultation rooms are wide and can comfortably fit a wheelchair and multiple people.
The first consultation room I entered was the smallest in the centre, but I was still able to fit my wheelchair with enough space to turn.
I couldn’t gain access to all the rooms due to them being in use, however I was advised that this was the smallest and there would therefore be plenty of space for a wheelchair user in other rooms if required.

“The Cellar”
There is an additional consultation room in The Cellar. This is on the same level as the car park and access for patients is gained from outside. I was advised that this room was used for patients who want some extra privacy or find it difficult to access the main building. This is a very good idea for buildings that are on a steep incline and must be over multiple floors.
This room also has a toilet next to it. Although it has some grab-rails in the toilet, it is not suitable as an accessible toilet due to its small size and the positioning of the grab-rails.

Offices

I was unable to access the offices within the Centre due to the only entrances being via stairs. This means a wheelchair user or person with limited mobility would be unable to work in the offices. However, they would be able to work on reception as there it is a flat surface with easy access.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stroud Library

Stroud Library

Stroud Library | 23rd April 2019

Accessibility Rating 

Physical 

Five out of five 

Sensory 

Five out of five 

Location: Stroud Library
Lansdowne
Stroud
GL5 1BB

Parking

There are 3 accessible parking bays outside the Library. They are clearly signposted and marked on the ground. I had slight difficulty entering and exiting as the only bay left did not give me much space to exit my vehicle from the rear. There is only one dropped kerb immediately in front of the library entrance, however there is no clear pathway to this, meaning a wheelchair user would have to travel on the road to reach it.

Entrance and lift

There is a push button entrance into the building, which is clear and easy to use, and the sliding door is wide, giving plenty of space for wheelchair users. The Library is located upstairs, and there is a lift to the right when you enter. There is significant space at the bottom of the stairs and near the lift which means it is easy for people in wheelchairs or with pushchairs to navigate around each other.

The lift is very small and difficult to fit a wheelchair user and an assistant in at the same time. The lift doors are 790mm wide which is below minimum requirements. The controls in the lift are clear and at a suitable height. There is also braille on the buttons which aids the visually impaired.

Reception

When entering the reception there are automatic doors with a very reactive sensor. This means that there is no worry that the doors will close before somebody has gone through them. There are alarm sensors on either side of the door that are quite close together and make the entrance thinner than it is. They are also clear which could make them difficult for someone with a visual impairment to see.

Half of the reception desk is at a lowered height meaning a wheelchair user or person of smaller stature can communicate easily with the receptionist.
The greeting from the reception on my arrival was warm and friendly and I felt comfortable asking anything I needed to.

 

Main area

The library itself is quite open plan and spacious and the floor, bookcases and signage are all contrasting colours which makes it easy to navigate. The shelves are all reachable from a wheelchair which takes away any intimidation of having to ask for help to reach a book. It is very quiet and peaceful throughout. There is a children’s area which is separated by a wall keeping the main area quiet.

There is an interactive screen near the reception. The screen is very large making it easy to navigate. On my visit it was too high for me to use, however I was advised it can be moved.

There are books placed facing outwards, this makes the most popular books easy to identify and is less overwhelming. There is also a selection of audio books to choose from however there is no signage and I had to ask how to find them. There are some tables towards the back of the library which are a good height and width for a wheelchair user.

Computer suite

There is a computer room located to the left when entering the library. It is also spacious and easy to navigate, with desks that will easily fit a wheelchair underneath. Additionally, the computers have accessible options to change settings such as font size for the visually impaired. There are also headphones available.

Accessible toilet

There is an accessible toilet located to the left of the lift that requires RADAR key for entry. There is quite a narrow hallway and entrance to this toilet which can be difficult to navigate for a wheelchair user. The toilet doorway is 880mm which is below minimum requirements (950mm). The WC is spacious and has plenty of room for a wheelchair user, an assistant and turning space. It was impressively clean upon my visit with no off-putting noises or smells.

There is an emergency pull cord located on right of the toilet. The lowest pull cord ring is slightly too high at 15cm from the ground, as is the highest pull cord at 110cm from the ground.

This WC has a left-hand transfer; however, the flush is on the right of the toilet which could make it difficult for someone to use.

There is paper towel dispenser as well as toilet roll. This is positive as paper towels can be pulled off with one hand, unlike toilet roll.

There is a grab rail on the door and next to the toilet, plus one drop-down rail. These are all contrasting colour to the walls which makes them easy to identify for people with visual impairments.

There is also a baby changing facility separate from the accessible toilet.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Merrywalks Car Park

Merrywalks Car Park

Merrywalks Car Park | 9th April 2019

Accessibility Rating 

Physical 
 
Four out of five 

Sensory 
 
Four out of five 

Location: Merrywalks Car Park
Bath Street
Stroud
GL5 1RR

Entrance 
The entrance to Merrywalks is on a steep incline and over rough terrain. This may make entrance uncomfortable for someone in a wheelchair accessible vehicle.
The multi-storey car park has sharp thin turnings which can be quite difficult if in a larger wheelchair accessible vehicle.

Car Park
Merrywalks car park has 205 bays with 5 accessible bays on the same level as the shops. It is recommended that the accessible bays are within 50m from an entrance, which the accessible bays at Merrywalks do not exceed.
The accessible bays are well within minimum requirements. They have combined access on either side of the bay plus access at the back for a rear entry wheelchair accessible vehicle. The common zones on either side are the recommended width of 1.2m. Additionally, the space behind the bay is 1.2m which is beyond recommendations.
There is no clear pathway from the accessible parking bays to the entrance to the shops, and the only course involves crossing the vehicular route. This may cause difficulty for individuals with visual impairments. There is a pathway on the other side which is of contrasting colour, however there are no textured surfaces for crossing.
The entrance to the shops is a clear, wide opening with no steps and plenty of space for wheelchairs.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Locking Hill Surgery

Locking Hill Surgery

Locking Hill Surgery | 21st March 2019

Accessibility Rating 

Physical 
 
One out of five 

Sensory 
 
Four out of five 

Location: Locking Hill Surgery
Locking Hill Road
Stroud
GL51UY

Date of visit: 21st March 2019

Parking

There is limited parking at the surgery with no accessible bays. When I arrived the car park was full so I parked in Merrywalks car park which is about a 10 minute walk away. However, there are two accessible bays at the top of Lansdown Road which is about 150 yards from the surgery. Both routes could be challenging for people with limited mobility due to there being a steep decline towards the surgery on Locking Hill road and a steep incline through the shopping centre.

Entrance

The car park is on a different level to the reception and access can be gained via steps with a bannister to aid with stability. Alternatively, there is a sidewalk along Locking Hill road with a steep incline.
There is a clear entrance with double electric doors which takes you into a reception area with two seats and room for a wheelchair.
There is a self-check-in monitor immediately to your left when entering the building which was out of order on my visit, however it is too high for wheelchair users or people of smaller stature.
To the right is the reception point where a wheelchair user or person of smaller stature would be able to get the attention of the receptionist, however the counter was quite high.

 

Hearing loop

There is a portable hearing loop which is kept behind the reception that has been tested and works. The confidentiality of the loop has also been tested and the conversation from the waiting room couldn’t be heard. There is sufficient signage on the entrance and in the reception area.

Male accessible toilet

There is both male and female accessible toilets in the reception area with clear signage.
The dimensions of the room for the male accessible toilet meets minimum requirements meaning it is easy to turn around in and there is space for an assistant. However, the width of doorway is below minimum requirements at 720mm.
The door is lightweight with an easy to use lock, however there is no coat hook on the inside.
There is an emergency pull cord situated next to the sink which would not be within reach from the toilet. The sink and soap dispenser are at a suitable height for a wheelchair user or person of smaller stature, however the hand dryer is too high.
There is no handrail on the wall next to the toilet meaning a transfer would be difficult and the handrail on the door is too high at 1250mm.

Female accessible toilet

The dimensions of the room for the female accessible toilet is slightly under minimum requirements however there is space for a wheelchair and an assistant. The doorway is just short of minimum requirements with a width of 920mm. The door is lightweight with an easy to use lock, however there is no coat hook on the inside.
There is an emergency pull cord situated next to the toilet which only had one pull ring and was 440mm off the ground which is too high. The sink and soap dispenser are at a suitable height for a wheelchair user or person of smaller stature and the handrail is at a suitable height. There are sufficient handrails at the toilet for easy transfer.

Waiting area

There is easy access around the waiting area and plenty of space to manoeuvre a wheelchair with ease. There is a table with leaflets on which is at a lowered height.
There is good lighting and it was a peaceful environment during my visit and there is clear signage into the waiting area and then into the consultation rooms.

Consultation rooms

The hallway to the consultation rooms is narrow, measuring 960mm and the doorway into the largest doctor’s room is 870mm wide. There is a sharp bend on the entrance to the largest doctor’s consultation room which would make entry difficult for larger wheelchairs. The room was large enough to fit a wheelchair user and assistant, with plenty of space to manoeuvre.
I couldn’t gain access to all of the rooms due to them being in use, however I was advised that staff would know to prearrange a larger consultation room when required.

Offices

I also briefly looked around the office space for staff members, situated downstairs. The offices were not fit for purpose for a wheelchair user that may work there, making it a non-inclusive environment.

Staff training

I was warmly welcomed by the Practice Manager, Jenny who is aware of the accessibility issues and keen to take recommendations on board to create an inclusive environment. All staff were polite and friendly making patients feel comfortable. Despite the physical access issues the staff were accommodating, making it an all-round positive experience.
The surgery will accommodate you to your particular requirements, if you are unable to get into the surgery because of the access issues then a home visit may be arranged.
If the surgery is aware you have a hearing impairment the doctor or nurse will come to collect you from the waiting area.

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Lansdown Hall & Gallery

Lansdown Hall & Gallery

Lansdown Hall & Gallery | 25th September 2018

Location: Lansdown Hall & Gallery
Lansdown
Stroud
Gloucestershire
GL5 1BB

Date of visit: 25th September 2018

Parking

There are 5 designated accessible parking bays located outside of the Lansdown Hall, where you can park for free for 3 hours with a blue badge. However, there is no lowered kerb on either side of the road so these are no good for somebody in a wheelchair or using a walking aid.

The closest car park is Church Street Public car park, this is a short stay car park and you can park for 2 hours with a blue badge. This journey took approx. 10 minutes in a wheelchair and involves a hill which could be difficult for somebody using a manual chair or a walking aid.

I also visited the Merrywalks Shopping Centre car park which is close by, they were doing work to the car park and we couldn’t find the accessible bays.

Accessibility

Gallery

There is a ramp leading to the entrance and a bell at the door for disabled guests to ring if the door is shut. I rang the bell and somebody came to assist within seconds. There was a display at the top of the ramp which was an obstruction in the pathway for my wheelchair. Once inside the door there was a chair obstructing the pathway to the toilets.

Access within the gallery is good, there is lots of open space and lighting is bright.

For the current exhibition there was a book for people to write their comments in about the art work, this was on a tall block table and too high for somebody in a wheelchair.

Toilet – Gallery

There is an accessible toilet located at the end of the building through an archway, there is no clear signage from the gallery until you get through the archway and there is a sign which is high up and out of eyeline for a wheelchair user.

Inside the toilet is a wide spacious room with enough room to turn around in and non-slip flooring. The toilet is for right-hand transfer and there are adequate hand rails for transfer. Underneath the paper towel dispenser are two bins which make it difficult to reach for a wheelchair user. The soap dispenser, sink and toilet roll dispenser are all at adequate height.

Hall

When arriving at the main entrance to the venue which is downstairs in the gallery, there is no signage to indicate how you get upstairs to the hall if you are a wheelchair user. There are stairs to the side of the building inside but no lift, there is access to the hall for wheelchair users, but you are required to leave the venue and walk through the bank gardens which takes approx. 5 minutes. There is no signage from the ground floor explaining this route.

This takes you to the back of the building and to the second floor where you can enter through a fire exit door. This door can only be opened from the inside, so you would need to notify somebody of your arrival to ensure it is open if you are unable to use the stairs. Lansdown Hall recommend calling in advance if you have special requirements, so they can ensure to accommodate you as best as possible.

I visited when the hall was empty which is when it is used for classes etc, however they can fill it with up to 135 seats for performances. There is 1.05cms left either side of the walkway and down the middle leaving plenty of space for a wheelchair to navigate through. Wheelchair users would be place at the front of the venue and 2 seats are removed in the place of one wheelchair.

The only access to the stage is via stairs at the front or the back of the stage, making it inaccessible for performers in wheelchairs.

They do offer a hearing loop system for the deaf.

Accessibility Rating

Physical

Three out of five

Sensory

Four out of five

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more
Stroud Train Station

Stroud Train Station

Stroud Train Station | 29th August 2018

Location: Station Rd, Stroud GL5 3AP
Date of visit: 29th August 2018

Parking

There is a car park on either side to the train station, each side having two accessible parking bays. You can park for free here with a blue badge permit, you are required to enter your registration at the machine and get a ticket.

Accessibility

On arrival at Stroud station it is immediately obvious the accessibility issues you are faced with as a wheelchair user. It is a small train station with only 2 platforms, one either side of the station. There is a footbridge which is up a flight of stairs to take you from one platform to the other and there is no ramp or lift option. I looked around the station for some instruction on an alternative to get to the other side of the station other than the stairs, to which I could find nothing. It was only after I was informed by a member of the public that there was a noticeboard on the outside of the station with some instruction, this is located close to where taxis are stationed and is not easy to see or get to.

On this noticeboard is a map on how to get to the other side by leaving the train station and heading towards the town centre, walking under an underpass and round to the other side of the station. There are several issues I faced whilst attempting this journey:

–          Firstly, looking at the map it was not clear which side of the station I was on, a ‘you are here’ icon would be useful on the map on the noticeboard.
–          The map is not very big, it was impossible for me to read with a sight impairment. Large printed options should be provided in the station for people to take.
–          On the map it advises you to take the left-hand side pathway on Station Road, there is no dropped kerb to mount the pathway on this side making it physically impossible for most wheelchair users to use this path.
–          Travelling along the right-hand side of the pathway we were faced with a mountain of rubbish which belonged to the flats above, a member of staff from a taxi office kindly helped us to move the rubbish bags which were swarming with flies.
–          Following the map I then crossed the road along Russell street on the left hand-side, when turning onto Rowcroft I was then faced with a dead end in terms of a footpath. Forcing me to turn around to try and find another route.
–          I then travelled further along Rowcroft in the opposite direction to find a dropped kerb to cross the road safely. These roads are busy with lots of traffic, this could be quite daunting for somebody travelling alone in a wheelchair.
–          Once you reach the bottom of Rowcroft which is a long steep decline you cross the road again to travel back up a steep incline on Cheapside, this long incline could be challenging or even impossible for somebody in a manual wheelchair.

 

Accessibility

This journey took between 10-15 minutes, if you arrived at the train station unaware of these problems you’re faced with it would be easy to miss your train. Missing your planned train is more complicated as a wheelchair user than it is for a regular passenger as you need to call the assisted travel line ahead of time meaning they would be expecting you at the other end and you would also need to re-book the assisted travel for the next train you intend to board instead.

There is only one self-service ticket machine located within the station which is on platform 1, this would be inconvenient if you needed to buy a ticket from the station and travel from platform 2, this would require doing the 15-minute walk outside of the station and back again.

Ticket office opening times are as below, if you are travelling outside of these times and needed information for example on how to get to the other platform this would prove difficult. You can call the assisted travel line which is open 06:00am-11:00pm who are able to give some direction over the phone, however this is national line and not specific to Stroud so it is likely the operator will not have been to the station itself.

Day Opening Hours
Weekdays 06:00 – 18:00
Saturday 07:00 – 14:30
Sunday 09:45 – 17:00

 

There is a help point on each platform, this is placed very close to the bin on platform 1 and not very easy to get to in a wheelchair.

Toilets

There is an accessible toilet on platform 1 with a sign on the door ‘key available from ticket office staff’. Meaning the toilet is out of use when the ticket office is closed. Inside the toilet is very spacious with plenty of room to turn your wheelchair around in and for somebody to assist you. The soap, toilet roll dispenser and hand towels are too high for somebody in a wheelchair. The handrails are at an appropriate height as well as the emergency cord, the lighting was sufficient, and the hygiene level was standard.

Café

There was a café on platform 1 but this was not open when I visited. This would also be no good for passengers in a wheelchair travelling from platform 2 due to how long it would take them to get to the café.

Accessibility Rating

(one out of five stars)

https://goo.gl/maps/UTjmjpVzYkJ2

Other Reviews

Springbank Community Resource Centre

Springbank Community Resource Centre

Springbank Community Resource Centre Location:Springbank Way,Cheltenham,GL51 0LH The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Car ParkThere is a large car park in front of Springbank Community Resource...

read more
Gloucester Cathedral 2024

Gloucester Cathedral 2024

Gloucester Cathedral Location: 12 College Green, Gloucester, GL1 2LX.  The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting. Parking and entrance The road to the cathedral is pedestrianised and restricted to pass...

read more
BIGLOO

BIGLOO

BIGLOO Accessibility Rating Physical  Five out of five  Sensory Five out of five Office Location: Lone Tree DepotWhimsey Industrial EstateSteam MillsCinderfordGloucestershireGL14 3JA Contact details:01594 821008info@bigloo.co.ukwww.bigloo.co.uk BIGLOO is a large...

read more