by Christian Drewitt | Accessible Parking, Cheltenham, Recommended Venues
Springbank Community Resource Centre
Location:
Springbank Way,
Cheltenham,
GL51 0LH
The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting.
Car Park
There is a large car park in front of Springbank Community Resource Centre with 7 accessible parking bays in the spaces closest to the entrance. The road surface markings are faded but can be identified by the yellow hatching
IMAGE Car park with zebra crossing
Entrance
The main entrance has a single automatic swing door that opens outwards followed by an automatic sliding door once inside. Once inside the building it is very open and spacious with a lowered reception desk directly in front. Currently, there isn’t a hearing loop at the reception. All doorways and hallways are a good width and step free.
The pharmacy is on the left and the dentist and creative space are on the right.
IMAGE Inside automatic door
IMAGE Dentist reception desk
Pharmacy
The pharmacy is an open space with products on the walls and a desk behind protective Perspex. There is seating in front of the desk.
Creative Space
This is a versatile space which hosts many different types of groups and meetings. The tables and chairs are all easily movable and the chairs are cushioned with a choice of with or without arm rests.
There is a small kitchenette in here with a microwave, kettle, air fryer, sink and multiple standard cupboards above and below which is all free to use.
IMAGE Kitchenette in creative space
Accessible toilets
There are two accessible toilets in the building, one on the ground floor and one on the first floor.
The ground floor toilet is next to the dentist entrance and has plenty of room for a wheelchair user and an assistant. The walls are a cream colour with navy blue handrails and toilet seat. The toilet is positioned for a right-hand transfer but is slightly further away from the nearest wall than standard. There is a drop-down rail and a fixed vertical rail on the transfer side of the toilet, and a horizontal hand-rail on the other side. There are also two vertical hand-rails on either side of the sink.
The sink is reachable from a seated position and there is an emergency pull cord on the right when seated.
There is a fold up baby change unit on the transfer side wall and there is a choice between an electric hand-dryer and paper towels.
The first-floor accessible toilet has an almost identical layout to the ground floor, except there is no baby change unit and the toilet seat is 430mm in height, which is 50mm lower than a standard accessible toilet.
IMAGE Ground floor accessible toilet
IMAGE First floor accessible toilet
Dentist and Health Centre
The dentist is easily identifiable by the pink doors. It is spacious and step free with a lowered reception desk with a computer screen.
IMAGE Dentist reception desk
IMAGE Dentist and health centre corridor with pink doors
Community Room
This is a large hall with underfloor heating and good ventilation.
Kitchen
There is a spacious kitchen with plenty of room for a wheelchair user to manoeuvre.
IMAGE Kitchen with red floor and cream cabinets
Lift
The lift is a standard commercial lift with automatic sliding doors. The lift is dimly lit compared to the rest of the building and it isn’t large enough for a wheelchair user to turn around in. A wheelchair user needing to use the lift may find it easier to reverse in on the ground floor, due to the first floor being less spacious.
First floor
The first floor is mainly private offices. There is a large L shaped conference room at the end of the hallway. This is well heated with easily moveable furniture.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Accessibility Rating
Physical
Two out of five
Sensory
Four out of five
Location: Berkeley Castle
1 High Street
Berkeley
GL13 9BQ
Parking
There are 4 accessible bays just outside the entrance to Berkeley Castle. These are not very clearly marked however they do give very easy access to Berkeley Castle. Parking is free for blue badge holders.
Entrance and reception
The entrance to Berkeley Castle is flat and smooth so is comfortable for a wheelchair user. There is clear signage at the entrance with contrasting background and font.
The gift shop is easily identifiable and is where you purchase tickets to view the castle. The staff at reception are very friendly and happy to help in any way.
The gift shop has low tables with gifts neatly placed and easily reachable.
To the left of the reception desk is the entrance to the castle. This is step free and there is a wide footpath to the castle.
IMAGE Entrance to Berkeley Castle
Castle
There is a short journey from the gift shop to the castle that takes about 5 minutes to complete. The pathways here and mostly flat and wide, with one slight uphill corner with a bit of uneven ground, but nothing too hazardous. There is a suitable amount of signage on the route so there is never enough time to get confused about whether you are going the right way.
As you get closer to the castle there is signage for children that directs to the dressing up area, toilets, entrance and gardens and grounds. This is clear with a contrasting font and background colour.
The castle entrance is a wide, open space with beautiful views of the grounds and countryside in the distance. There are areas of the gardens that are accessible, however some viewing areas are only accessible via steps. There are benches around the gardens which is positive for people with limited mobility who require rest stops. Care should be taken around the grounds as some surfaces are uneven and will be slippery when wet.
Due to Berkeley Castle being a listed building, it is very difficult for it to be made fully accessible. The only part of the castle that is accessible in a wheelchair is the Great Hall. This is a huge, stunning room.
There is a map of the castle available, however it may be too small for people with a visual impairment to see clearly.
Carers get free entry to the castle.
IMAGE Wide pathway to the castle
IMAGE Walkway to castle entrance
IMAGE View from castle grounds
IMAGE Entrance gates to the castle
IMAGE Large information sign
IMAGE Main castle entrance
IMAGE Accessible entrance with portable ramp
IMAGE Portable ramp at entrance
IMAGE Clothes for visitors to try on
IMAGE Dining hall – inaccessible for wheelchair users
Accessible toilet near castle
There is a small step on both routes to the accessible toilet near the castle which an electric wheelchair will be unlikely to be able to use. The toilet is large, and all the amenities are at a lowered height.
There is no emergency pull cord. There are grab rails on the walls and a drop-down rail next to the toilet. These are the same colour as the walls and may be difficult to identify for somebody with a visual impairment. The toilet seat is the correct height and there is a cushioned back for comfort.
IMAGE Signage to toilet, step on route.
IMAGE Step on route to accessible toilet
IMAGE Pathway to toilet, step at top
IMAGE Accessible toilet near castle
Yurt
Near the entrance there is a large yurt that contains a café and coffee shop. This is easily accessible in a wheelchair and is spacious and well lit. The tables are a good size and the chairs are easily moveable. A wheelchair user can sit comfortably under the tables.
IMAGE Yurt Berkeley Castle
Accessible toilet near Yurt
The accessible toilet near the yurt is large enough for a wheelchair user and assistant however it is quite narrow. The grab rails and toilet seat are a contrasting colour to the walls and basin which makes it easier for the visually impaired to identify them. The grab rails are well placed, with a drop-down rail and vertical rail on the left of the toilet and a horizontal rail behind the toilet and on the right. There are also two vertical rails on either side of the sink.
There is a transfer space on the left of the toilet when facing it, however there is a bin in this space. All the amenities are lowered for a wheelchair user. The flush is on the transfer side of the toilet however it is on a chain which may be difficult for somebody with limited dexterity to use.
There is an emergency pull cord to the left of the toilet from a seated position that is slightly in front of the toilet. There is a sign behind the emergency pull cord that states it is important that the cord is hanging freely so it can be pulled in an emergency.
IMAGE Accessible toilet near Yurt
IMAGE Signage on pull cord
Butterfly Garden
Inside the gift shop is the entrance to the butterfly garden.
There are large plastic separation curtains when entering the butterfly garden, this is so that the butterflies don’t escape on entrance and exit of the garden. A wheelchair user will need assistance with holding these curtains open to enable them to pass through.
The butterfly garden is very warm, and the sudden change of temperature may be uncomfortable for someone with sensory processing disorder.
The butterfly garden has a pathway that is wide enough for a wheelchair, however it is not wide enough for an individual to pass by a wheelchair. There are numerous turnings to take meaning a wheelchair won’t cause too much obstruction. There are thousands of butterflies in the garden of all different shapes and sizes and they are truly beautiful.
IMAGE Inside the Butterfly Garden
IMAGE Butterfly in butterfly garden
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Slimbridge Wetland Centre | 18th November 2019
Accessibility Rating
Physical
Four and a half out of five
Sensory
Four out of five
Location: Slimbridge Wetland Centre
Newgrounds Lane
Gloucester
GL2 7BT
Background
The Accessible Gloucestershire team were lucky to be invited to the opening weekend of the new accessible Estuary Tower Hide. During this visit we learnt a lot about the extremely interesting background of Slimbridge Wetland Centre.
Slimbridge Wetland Centre was opened in 1946 by the artist and naturalist Peter Scott. Scott realised that due to World War II, many animals and birds would have been eaten due to the rations. This prompted him to open Slimbridge to help species recover from the war. Since then Slimbridge has substantially grown and is home to a wide variety of birds and animals.
Accessibility around Slimbridge
There are mobility scooters and manual wheelchairs that can be hired for the day at a small cost. It is recommended that you call in advance to book one of these.
There are volunteers who can accompany somebody with a visual impairment around Slimbridge, while giving interesting facts and insights about the wildlife.
The overall access around Slimbridge is very good with clear, even pathways throughout. The tall Observatory at the Visitor Centre can be seen from almost everywhere around Slimbridge making it a very good point of reference and ensuring it is clear which direction the exit is at all times. There are also points of reference throughout the Centre such as a statue of Scott in the middle, which is also on the map. This is positive for people with visual impairments, autism or dementia.
There are gates throughout the centre that require two hands to open and may be difficult for a wheelchair user to open alone.
IMAGE Wiring on floor to make non-slip
IMAGE Tall observatory that can be seen throughout
The best hide for accessibility is the South Lake Discovery which has plenty of lowered windows and binoculars available for use. The majority of hides are very easily accessible with lowered windows, and the newer hides such as the Duck Decoy hide offers knee recess at 2 windows so a wheelchair user can get as close as possible to the window to get the best view.
The Flamingo Lagoon also has great accessibility. There is a ramp to get down to the hide and it has very large windows. This hide is eye level with the flamingos which means it gives a great view for people with a visual impairment. There is also a video screen in here with an audio information headset about the conservation work the WWT are doing for flamingos.
IMAGE Ramp in Flamingo hide
IMAGE View from Flamingo Lagoon hide
Shepherds Hut is unfortunately inaccessible for wheelchair users as it often floods, and wheelchair users can’t get over the sea wall.
The otter pool is fully accessible and has decking and glass at floor level so that public can get a clear view of the otters and easily navigate their way around the otter pool. You can also go through the cave where there is a small window to look through, this would be difficult for someone with limited sight due to the height of the windows and it was quite dark.
Wellybootland is a splash space for children and is fully accessible in a wheelchair. There is also an indoor children’s soft play area.
During the summer months there is an accessible Land Rover Safari which takes you along the banks of the River Severn with an expert tour guide. This can accommodate 2 wheelchairs per journey.
Parking and entrance
There are 17 accessible bays at Slimbridge Wetland Centre which are free to park in all day. The car park is very close to the entrance and involves crossing the car park to a dropped kerb. The accessible entrance is via a large ramp that has a handrail on either side to aid mobility.
There are 2 entrance doors to the Centre, the ones on the right have a push button entrance, open outwards and stay open for a suitable amount of time to allow a wheelchair user to pass through with ease.
IMAGE Entrance to Slimbridge
Reception
There are 2 reception desks, the one on the right is a lowered desk with a wheelchair symbol above to show that disabled visitors should queue for this desk.
The reception is open plan and easy to navigate with a large 3D map in the centre that is updated when changes are made around the Centre. There are also leaflets that you can take with a map on them.
During our visit we were informed that Slimbridge Wetland Centre are in the very early stages of planning for an app that will have a map on it. This is an exciting feature for the future and has the potential to vastly improve the ease of navigating around the Centre.
All the employees at Slimbridge are friendly and willing to help in any way they can.
IMAGE Lowered admissions desk
IMAGE Lowered membership desk
IMAGE Large map in middle of Visitor Centre
Observatory
From the reception there is a lift to access the Observatory. This is a great opportunity to get a 360-degree picture of the centre and offers exceptional views.
The lift is large enough to fit a wheelchair user and an assistant. The lighting is very dim in the lift and may cause an individual with a visual impairment or dementia difficulty in adjusting. The lift is also quite loud and may cause alarm for somebody with sensory issues.
Care should be taken by wheelchair users when reversing out of the lift as the stairs are close to the turning space.
There is one manual door to enter the Observatory. The space in the Observatory is wide enough for a wheelchair user to navigate with ease and there is turning space at the end. The windows are low enough for a wheelchair user or person of smaller stature to see out of, however there is no knee recess which means it may be difficult for a wheelchair user to see directly below.
IMAGE Top of stairs and lift
IMAGE View from the Observatory
IMAGE View from the Observatory 2
Accessible toilet on ground floor near ramp in Visitor Centre
The accessible toilet is large enough to comfortably fit a wheelchair user and assistant with ease. The lighting is quite dim and may cause difficulty for somebody with a visual impairment.
The toilet seat is 45cm from the ground which is 3cm below minimum requirements and it has a cushioned back for comfort. All of the amenities in the toilet are lowered for a wheelchair user or person of a smaller stature and the floor is non slip.
The grab-rails and toilet seat are the same colour as the walls which may cause difficulty in identifying them for somebody with a visual impairment.
There is an emergency pull cord to the right of the toilet however it is not reachable from the toilet. There is a lowered coat hook on the right wall.
The toilet is clean and hygienic and there are no distracting sounds.
IMAGE Accessible toilet in Visitor Centre
Restaurant
There are an assortment of hot and cold food and drink on offer in the restaurant. This is a large space with some booths and some tables and chairs. The chairs are easily removable for a wheelchair user; however the table leg underneath may make it difficult for a wheelchair user with footplates to get as close as they would like to the table.
Cinema
During our visit to the opening of the Tower Hide we attended a very interesting and informative talk in the cinema. The cinema is well lit and has step-free access by doors on either side. There aren’t any wheelchair spaces which means a wheelchair user will need to sit in front of the first row.
Estuary Tower Hide
The new accessible Estuary Tower Hide is a great way to get stunning views of the wildlife at Slimbridge.
Care should be taken on the way to the hide as the ground can be slippery when wet in places.
There are 2 levels to the hide with a lift for access. The lift is large enough to fit a wheelchair user and an assistant. It is a platform lift that requires the button to be held down for the duration. The button is large and very easy to use.
Care should be taken when reversing out of the lift as the stairs are near the turning space. When the lift door opens it partially obstructs the entrance into the hide. The door doesn’t remain open for very long and may need somebody to hold it open while a wheelchair user reverses out of the lift.
On the first floor there are windows at different heights including lowered windows for wheelchair users. The windows also open inwards and provide a wheelchair with knee recess. There are also benches so people with limited mobility can enjoy the views from a seated position.
The 2nd floor doesn’t have a roof, so you feel fully immersed in the surroundings. This gives brilliant views from floor to sky and is truly spectacular. This area is spacious and easy to navigate for a wheelchair user. There are sections that have glass from the floor, so these areas are great for wheelchair users or people of a smaller stature to get a great view of the wildlife below.
IMAGE Lift in Estuary Hide
IMAGE Inside lift in Estuary Hide
IMAGE Windows with knee recess when open
IMAGE Top floor of Estuary Hide
Riverlife
There is a play area and kiosk at Riverlife that offers a choice of food and drink. The benches are not suitable for wheelchair users as there is no knee recess.
Accessible toilet in Kiosk at Riverlife
The accessible toilet is down a narrow pathway on the right of the kiosk at Riverlife. It may be quite difficult for larger wheelchair to manoeuvre into the toilet as the pathway is narrow.
The accessible toilet is large enough to fit both a wheelchair user and assistant. It may be difficult to transfer to the toilet as the basin is quite far away from the nearest wall and grab rail. The drop-down rail is also quite far away from the transfer side of the toilet.
There is an emergency pull cord, however it is not reachable from a seated position on the toilet.
The floor is non-slip and all the amenities are at a lowered height, there is also a lowered coat hook for wheelchair users or people of a smaller stature.
IMAGE Childrens play area
IMAGE Benches near play area
Image – disabled toilet near play area
Arctic Adventure
New to Slimbridge in Summer 2019 is the Arctic Adventure. Many birds at Slimbridge, such as the Bewick’s swans (one of Scott’s favourites), have flown the 4000km from the arctic tundra.
The Arctic Adventure is a beautiful cabin that is based on a real research hut that was used by Scott. It is a great immersive experience for families and the cabin is accessible throughout.
IMAGE Inside the Arctic tundra
IMAGE Inside the Arctic tundra 3
IMAGE Inside the Arctic tundra 2
IMAGE View from inside the Arctic tundra
Scott House
We were lucky enough to get a private tour of Scott House during our visit to Slimbridge. This is where Peter Scott lived with his wife. The house has been kept almost exactly as it was when Scott lived there, and it is quite remarkable to visit.
The hallways in Scott House are quite narrow and may be difficult for a large wheelchair to navigate. There is a step up to the hallway that leads to the kitchen, however there is a portable ramp to aid wheelchair users.
The turning into the kitchen is quite narrow due to the stair bannister. These are the original stairs and bannister, so it is important that they remain where they are to keep the house in the same condition it was when Scott lived there.
As the house is now a museum it is important that visitors do not sit on the original furniture. There is a Slimbridge chair in each room that is not part of the museum and is there so that people with limited mobility or who cannot stand for long periods of time are able to rest during the tours.
Each room is large enough for a wheelchair user to navigate, the only difficulty may be in the kitchen which has the dining table in the middle.
Scott’s office is spectacular with floor to ceiling windows to give the best views of Slimbridge. There are lots of original notes and books around the house that make for a very interesting read and the tour is filled with lovely anecdotes throughout.
The Scott House tour really shouldn’t be missed!
IMAGE Portable ramp inside Scott House
IMAGE Narrow corner in Scott House
IMAGE Fireplace in Scott House
Gift Shop
To exit Slimbridge you must walk through the gift shop. Here there are an excellent selection of gifts on tables and shelves. Some of the tables are diagonal which means the corners protrude outwards, this may be a hazard for a wheelchair user or person of a smaller stature.
IMAGE Route to exit through gift shop
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Birdland | 21st October 2019
Accessibility Rating
Physical
Three out of five
Sensory
Four out of five
Location: Birdland
Rissington Road
Bourton-On-The-Water
GL54 2BN
Parking
There isn’t a car park at Birdland however there is a public car park a short walk from Birdland. There are 2 accessible spaces which are at the side closest to the walkway to Birdland. Blue badge holders can park here for free all day.
There are public toilets in this car park that charge 20p for entry, and an accessible toilet that requires a RADAR key. The toilet is large enough to fit a wheelchair user and an assistant and has an automated sink and hand dryer at a lowered height.
The route to Birdland is flat and on sturdy ground. It involves leaving the car park at the end near the toilets and journeying along the pavement. This only takes a couple of minutes.
Entrance and reception
There is a slight ramp to enter the reception at the entrance and is gained via a single push door. A wheelchair user may need assistance in holding this open. The reception counter is all at a lowered height making it easy for a wheelchair user or person of smaller stature to communicate with the receptionist. Once a ticket to Birdland is purchased the receptionist will guide individuals to the entrance. This is another single manual door which a wheelchair user may need assistance with.
The reception is easy to navigate and has plenty of space for a wheelchair user to get around easily.
Access around Birdland
Once outside, the pathways are wide and spacious and have good viewing with low boundaries for the enclosures. There is large signage along the route that describes what to expect around Birdland.
There are numerous sections to Birdland, these include: Meet the Birds, Penguin Shore, Jurassic Journey, Indoor Discovery Zone, Encounters Area, Desert House and Out of Africa. All of these areas are accessible for a wheelchair.
There are numerous “you are here” maps around Birdland which is a great way to make maps immediately less confusing.
There are lots of picnic benches and resting spots located around Birdland which is great for people with limited mobility. There are also some sheltered spaces in case of bad weather.
Penguin Shore
Penguin Shore is a great opportunity to get very close to the penguins. During our visit one penguin was wandering around right next to us and it was great entertainment. There are numerous viewing areas for the penguins, some are high up and involve climbing some steps, but there is also spots on ground level where you can see under the water. There is also a spot that is perfect viewing for people of a smaller stature or wheelchair users, this area has a sign requesting that wheelchair users and pushchairs are given priority.
Care should be taken around Penguin Shore as there is a brick missing on the ground meaning a wheelchair user could potentially get stuck or damage their chair, additionally this may be a trip hazard. The manager of Birdland informed us that they were aware of this issue and it is caused by tree roots under the surface. There are plans in place for the trees causing the issues to be removed from the root and placed elsewhere.
IMAGE Viewing area underwater of penguins
IMAGE Sigange requesting space saved for wheelchair users and children
IMAGE Penguin Shore viewing platform
Accessible toilet near entrance
Once you are inside Birdland the closest toilet is near the Penguin Shore, which only takes a few minutes to get to. The accessible toilet here has a heightened toilet seat which makes it easier for a wheelchair user to transfer to and from the toilet. The toilet is too small, and it is a struggle to fit a wheelchair user and assistant. Additionally, the bins are very large and get in the way of transferring, making it very difficult.
IMAGE Accessible toilet nearest entrance
Flamingo Point Café
Flamingo Point Café is in a great location offering lovely views of Flamingo river from the outside tables. There are numerous snacks and lunch options on offer such as warm pasties. The café has easy access and is spacious, and a wheelchair can comfortably sit underneath the tables, with easily moveable chairs. There is a lowered counter with the till on it so a wheelchair user can communicate with the staff and make a payment with ease.
Accessible toilet in Café
There is an accessible toilet in Flamingo Point Café. There is a sliding door to the toilet that is locked by a latch on the inside. This may be difficult to use for somebody with limited dexterity. The toilet is large and leaves plenty of space for a wheelchair user and assistant. However, the toilet itself is only 41cm from the ground. This is 7cm lower than the average wheelchair and therefore would be very difficult to transfer to. There is a dropdown grab-rail on the right of the toilet and a vertical rail on the wall next to the toilet. The toilet is quite far from the wall and this may make the grab-rail hard to reach. All the amenities are at a lowered height.
IMAGE Accessible toilet in Flamingo Point Cafe
Hatchery and Nursery
There were some delightful chicks in the Hatchery and Nursery. There is a glass screen on the side of the encloser which enables wheelchair users to see them with ease
Jurassic Journey
The Jurassic Journey is great fun for children and sets you a task of getting yourself out of the wooded Jurassic world and into safety. There are life-size dinosaur statues within the wooded area with information points that are a reminder that todays birds are descendants of dinosaurs. Within the Jurassic Journey is the Dino Dig where you can dig for your own fossils and bones and discover dinosaur eggs.
The dinosaur eggs are in a lowered cabinet which can be viewed with ease by wheelchair users or people of a smaller stature.
The fossil digging section will be quite difficult for a wheelchair user to join in as it is based on the floor and involves sitting on ‘rocks’.
IMAGE Egg collection in Dino Dig
IMAGE Inside Dino Dig, archaeologist section for children
Indoor Discovery Zone
The Indoor Discovery Zone has plenty of bright coloured and interesting fish to look at, as well as other exciting small animals. It is quite dark in there to make it easier to see the fish, but this may be quite hard for people with a visual impairment to adjust to.
The exit door in the discovery zone is very narrow and may be difficult for a larger wheelchair to fit through.
IMAGE Fish in Discovery Zone
Out of Africa and Pandemonium of Parrots
Out of Africa and Pandemonium of Parts are two areas that both offer a great experience of some very large and amazing birds. This is all accessible and is very easy to get around.
IMAGE Entrance to the Pandemonium of Parrots
Gift Shop
The gift shop is open plan and very spacious. It is extremely tidy and very easy to see the gifts on offer. There is plenty of space for a wheelchair user to look around without causing obstruction.
by Christian Drewitt | Accessible Parking, Attraction, Quick Picks, Recommended Venues, Stroud
Allsorts Stroud | 7th October 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Allsorts
Level 3
Brunel Mall
Stroud
GL5 2BP
Introduction
Allsorts is a pan-disability charity that was founded in 2009 to help disabled children to be able to live as independently a life as possible. Allsorts gives children confidence in social situations that they may not have previously had. It also enables them to have the confidence to enter the wider community.
Family membership costs as little as £5 per member and £30 per organisation. Allsorts have 6 youth clubs and 10 sports clubs that include activities such as trampolining and boccia. They also arrange family trips and all activities are decided by the members to ensure that they are what everybody wants to do.
Parking and entrance
Allsorts is located on the top floor of Brunel Mall which has a car park attached with 5 accessible bays. The lift is located through 2 double doors and on the left. Upon exit of the lift there is a large Allsorts sign on the wall and the entrance is to the left.
To enter you must ring a buzzer and somebody will come and let you in. This access system is used to keep the children safe that are attending Allsorts.
There are plans in place to add visual scenes and timetables at the entrance to show children with sensory needs the environment inside to help them get over the threshold. There are also plans for the addition of objects of reference so that a child can feel something outside of room to know what to expect when they enter, for example some soap outside the toilet.
IMAGE Disabled bay in Brunel Mall
IMAGE Double doors to lift
Reception
There is a large reception desk at the entrance which was specifically designed for 3 power chair users and to also allow room for assistants to make it accessible should a wheelchair user wish to work at Allsorts. The whole desk is at a lowered height and is perfectly designed for its purpose. The premises are all on one level which makes accessing any section very easy for wheelchair users or people with limited mobility.
Behind the reception are toy cupboards which are all at a lowered height so that children can easily reach them. It is also ensured that there aren’t too many toys on the shelves so there isn’t a risk of them falling off when being taken.
IMAGE Large lowered reception desk
IMAGE Entrance doors on the left and Changing Places on the right
Main area
Allsorts is in a very open plan layout with sofas, tables and toys. Everything in the space is moveable so that it can be completely empty if necessary. This means it is a very adaptable space to suit differing needs.
The flooring in the main area is shock absorbent and sound absorbent. This means its makes falling softer and also doesn’t project sound when the room is busy, both perfect for children attending Allsorts. There is also a mobile hoist available.
Sensory room
The sensory room is also a flexible space where everything inside can be moved round or removed completely to suit children’s certain needs. There are numerous objects in the sensory room including the extremely popular dark den that gives children a pitch-black space to relax. We were informed on our visit that the staff at Allsorts are very aware that many children have multiple diagnosis and therefore need multiple choices – something which our experience has shown us they have achieved.
IMAGE Lights in sensory room
IMAGE Dark den in sensory room
Music room
Next door to the sensory room is a music room with various instruments including the very impressive sound beam. This is a piece of specialist equipment that emits a laser beam and allows an individual to make music with movement – this can be as little movement as blinking. It also has the ability for children to enjoy this with friends.
There is also the very popular silent drum kit which makes very little sound when it is hit and can only be heard through headphones by the person playing it.
Toy cupboard
There is a large toy cupboard that has a vast array of toys to suit all different types of needs. This includes weighted snakes that can help children relax and improve proprioception.
Changing places facility
There is a large fully equipped changing places facility with a ceiling hoist and variable height changing bench. The grab-rails are a contrasting colour to the walls to aid the visually impaired and the emergency pull cord is on the left of the toilet. The second ring pull is touching the floor and may be difficult to pull on.
The changing places facility can be used by the general public and is open until 3pm
IMAGE Toilet in Changing Places
IMAGE Lowered amenities in Changing Places
IMAGE Hoist in Changing Places
IMAGE Changing Places bed
by Christian Drewitt | Accessible Parking, Attraction, Quick Picks, Stroud
St Laurence Church | 20th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: St Laurence Church
The Vicarage
Church Street
Stroud
GL5 1JL
Parking and entrance
The closest public car park to St Laurence Church is Church Street car park which has 4 accessible bays that are free for up to 3 hours for blue badge holders.
There are two entrances to St Laurence Church. One is in front of the accessible bays and is steps with handrails that leads you into the church grounds. Alternatively, for wheelchair users there is step free access towards Shambles Market and down a small alleyway on the right then right at the end of the alley.
There are steps to the entrance of the church however there is portable ramp that is often used to aid wheelchair users.
IMAGE Entrance to church with portable ramp
Inside the church
St Laurence Church has had the original pews removed leaving it an open space. This is positive for wheelchair users as it means that moveable chairs are used and the layout can change depending on the needs of the visitors. It makes it very easy to navigate as the main area is completely flat. The removal of the church pews means that the church can now be used for a variety of events in the main space.
There is a smaller chapel section at the back of the church which as multiple steps to gain access and would be inaccessible for a wheelchair user.
IMAGE Inside St Laurence church
IMAGE Small chapel with two steps
Church hall
The church hall is located outside the church and straight ahead. There are two entrances to this, one is from the church grounds and is a ramped entrance with handrails, ideal for wheelchair users or people with limited mobility. The other is from the Shambles Market and is stepped access.
From the ramped entrance there are two double doors that lead to the main hall. The accessible toilet is on the right through the first main set of double doors.
The church hall is large and during our visit was hosting part of the Shambles Market. It was good to visit during a function as we could see how it is set up. There was plenty of space around the stalls for a wheelchair users to navigate comfortably and the stalls were all at a suitable height for a wheelchair user of person of smaller stature to browse easily.
IMAGE Main entrance to church hall with steps
IMAGE Accessible ramped entrance to church hall
IMAGE Entrance to church hall from accessible entrance
Accessible toilet
The accessible toilet is in the church hall. The dimensions of the room are 1700mm x 2250mm which exceeds minimum requirements and leaves plenty of room for a wheelchair user and an assistant. There is an emergency pull cord to the right of the toilet from a seated position. There is only one ring pull on the cord and it is broken.
The toilet is 48cm from the ground which is the correct height for an accessible toilet and the flush is on the transfer side and easy to reach. There is a disposable bin and a sanitary bin however the disposable bin lid is broken.
The grab rails are the same colour as the walls which may make them difficult to identify for someone with a visual impairment. There is tissue paper instead of toilet roll which is easier to rip off for people with limited mobility or dexterity. The floor is non-slip and the toilet is kept clean and hygienic, however the lighting is quite dim.
IMAGE Accessible toilet in church hall
IMAGE Transfer space in accessible toilet
by Christian Drewitt | Accessible Parking, Cheltenham, Leisure, Quick Picks, Recommended Venues
Leisure at Cheltenham | 19th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Leisure at Cheltenham
Tommy Taylors Lane
Cheltenham
GL50 4RN
Parking
There are 6 accessible parking bays at Leisure at Cheltenham which are in their own section at the entrance to the building. The ground is smooth and there is a dropped kerb which makes access to the building very easy
Entrance and Reception
There are 2 sets of automatic double doors on either side of the front of the building which stay open for a suitable amount of time for a wheelchair user or person of limited mobility to pass through comfortably. The entrance is open plan and the whole reception desk is at a suitable height for a wheelchair user or person of smaller stature, but there is a lowered reception section on the right, too.
There is an automatic sign in screen to the left as you enter. This is quite high and may be uncomfortable for a wheelchair user or person of smaller stature to use comfortably
To the left of reception are 4 sets of access gates which only open when an individual scans their membership card. These gates are glass with subtle circular patterns on them. These may be difficult to distinguish for people with a visual impairment or people suffering with dementia. These gates don’t stay open for very long and may cause a wheelchair user or person with limited mobility difficulty getting through in time. The people at reception are happy to help though, and can keep them open from controls at their desk.
IMAGE Double automatic doors at entrance
Wayfinding
Due to the age of the building and the numerous additions that have been added on throughout the years it has quite a complex layout and is based mainly on the ground floor. This may be quite confusing to navigate however there is clear signage at the entrance. There is also signage throughout the building which is in the process of being changed. The new signage is very large but is written vertically which may be confusing for somebody with a visual impairment or dementia.
IMAGE Main signage at entrance
Accessible toilet near gym
On the first right down the corridor to the gym are the changing rooms and 2 accessible toilets.
The doorway to the toilets are 900mm wide which is the correct size, however the accessible toilets are smaller than minimum requirements at 1380mm x 1880mm which may mean it is difficult for a wheelchair user and an assistant to fit comfortably.
The emergency pull cord is to the left and slightly behind when at a seated position. There is a bin which obstructs the pull cord hanging freely and may make the bottom ring pull difficult to reach. The toilet is 48cm from the ground which is the correct height for an accessible toilet. The flush is a push button which may be difficult for people with limited dexterity to use.
There is a disposable and sanitary bin in the toilet and all of the amenities are at the correct height for a wheelchair user. The grab rails are a contrasting colour to the walls to aid the visually impaired and the floor is non-slip.
IMAGE Accessible toilet near gym
Gym changing rooms
The gym changing rooms may be quite hard to navigate due to the way they are laid out. There a numerous directions one can take but at the furthest point is the accessible changing room.
The accessible changing room is fitted with a door that opens outwards and has a horizontal grab rail on the inside. There is also a wall-mounted tip up seat provided and an emergency pull cord which is reachable from this seat, however there is only one ring pull instead of two. The grab rails in the accessible changing room are a contrasting colour to the walls to aid the visually impaired. There isn’t a bench in the changing room.
Accessible shower in gym changing rooms
The accessible shower in the gym changing rooms has a wall mounted tip up seat with a backrest. There is a drop-down grab rail to the right of the seat and a horizontal grab rail under the shower head. There is also a drop-down grab rail to the right of the shower. The seat and grab rails are a contrasting colour to the walls to aid the visually impaired.
The floor is non-slip and there is an emergency pull cord to the right of the seat from a seated position. This is easily reachable, however there is only on ring pull at the around 100cm from the ground.
IMAGE Accessible shower in gym changing rooms
Gym
The gym is a large space with coloured lighting and music in the background. This can be quite loud in places. The employees in the gym are knowledgeable about accessibility needs and informed us that they always ensure that there is enough space between gym equipment for a wheelchair user to get around with ease.
The gym offers numerous accessible equipment. These include an arm bike, a treadmill and bike both with raised buttons for the visually impaired and an inclusive cable machine. These offer a variety of different types of work outs for a range of disabilities. There are 4 or 5 wheelchair users who currently attend this gym and make use of these brilliant facilities.
There is also a supervised gym session every Wednesday which is ideal for individuals with disabilities who wish to learn how to use the equipment and gain confidence.
IMAGE Treadmill with raised buttons for visually impaired
IMAGE Raised buttons on treadmill
Sports hall
Opposite the corridor to the gym changing rooms is the entrance to the sports hall. Access to this is gained via double pull manual doors. These are quite heavy and don’t stay open as they are fire doors, meaning it would be very difficult for a wheelchair user to pass through them without assistance. The corridor to the sports hall has enough turning space for a wheelchair and the sports hall is large and well lit with contrasting walls and floors.
Viewing Area
On the first floor there is a viewing area for the sports hall. This can be accessed via stairs or a lift near the café. There is a large space in the viewing area that can be occupied by wheelchairs.
IMAGE Viewing gallery for sports hall
Café
The café is an open plan space with round tables and easily moveable chairs. A wheelchair user can comfortably sit at the tables and there is a counter with staff always behind to offer any assistance.
Accessible shower in swimming pool changing rooms
Through the access gates near the entrance are the swimming pool changing rooms.
The lockers require a padlock up to 8mm and you can bring your own with you, alternatively you can purchase a padlock at reception for £4.
The shower has a wall mounted tip up seat and an adjustable shower head. There are two drop down grab-rails and one horizontal grab-rail under the shower. The grab-rails are a contrasting colour to the walls to aid the visually impaired. The floor is non-slip and there is an emergency pull cord with two pull rings on it. The pull cord is quite far away from the wall mounted seat and may be difficult to reach.
IMAGE Accessible shower in swimming pool changing rooms
Changing Places Facility
There is changing places facility located in the swimming pool changing rooms. This is very large and has a ceiling hoist, a toilet, a variable height changing sink and a variable height changing bench. The emergency pull cord is flush with the wall which may make it difficult to reach.
IMAGE Adustable bed in changing places facility
IMAGE Adjustable sink and hoist in changing places facility
IMAGE Toilet in changing places facility
IMAGE Accessible toilet in swimming pool changing rooms
Swimming Pool
There is a main pool, a teaching pool, a children’s pool and a diving pool.
The main pool is 33m x 12.8m and can have up to six single lanes and the teaching pool is 23.8m x 9.65m.
There is both a manual and electric hoist to enter the pools for those with limited mobility so somebody can decide which type of hoist they would prefer to use.
There is a session for people with disabilities every Saturday at 11am in the teaching pool.
First Floor Accessible Toilet
The corridor to standard toilets upstairs is very dark, the signage is confusing and gives the impression the disabled toilet is through this corridor. The accessible toilet is to the left as you exit the lift.
The doorway to the toilet is 900mm wide which is the correct width, however it is quite a sharp turn to enter the toilet. The toilet is 1870mm x 2300mm which exceeds minimum requirements and leaves plenty of room for a wheelchair user and assistant, and turning space for a wheelchair. There is an emergency pull cord to the right when seated on the toilet, however an individual will have to lean backwards to be able to reach it from the toilet which may cause instability, especially for somebody with limited mobility.
All of the amenities are at a lowered height, suitable for a wheelchair user or person of smaller stature and there is a lowered coat hook on the wall. The toilet seat is 43cm from the ground which is too low for an accessible toilet.
IMAGE Signage to first floor toilets
IMAGE Upstairs accessible toilet
Evacuation Procedure
There is an evacuation meeting point at the front centre car park. Evacuation is carried out in 2 phases meaning the sound of the fire alarm does not mean there needs to be an immediate evacuation. Should there need to be an immediate evacuation then staff will inform visitors and assist anyone who needs extra help. There are visual fire alarms for the visually impaired and a refuge point at the upstairs viewing gallery for the sports hall.
Membership and extras
There is a concessionary rate available for individuals who are registered disabled.
Leisure at Cheltenham host the Special Olympics which displays their passion for inclusivity and knowledge of accessibility. Leisure at Cheltenham are also exploring the options of a sensory space for individuals with sensory issues.
by Christian Drewitt | Accessible Parking, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud Registration Office | 12th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Stroud Registration Office
Parliament Street
Stroud
GL5 1DY
Parking
There is a car park at the front of the registration office. There is an allocated car parking space and an allocated accessible space, however the rest of the car park is unmarked.
Entrance
The main entrance is to the right of the building and up a slight ramp with hand-rails on either side. The main entrance door is a lightweight, manual push door and is wide enough to fit any wheelchair size. There is then a short corridor that takes you through to the main waiting area. There isn’t a manned reception at Stroud Registration Office, however there is a large print sign on the table at the back of the room that outlines this. An office member will often be around to greet anybody who enters.
Waiting area
The waiting area is an L shape with seats against the walls. There is plenty of space either side of the seats for a wheelchair user to navigate comfortably and the chairs are easily moved to make space for a wheelchair user to wait if needed. There are leaflets and signs on the table which is at a suitable height for a wheelchair user to make use of if necessary.
IMAGE Disabled Parking Sign
IMAGE Signage in waiting room
IMAGE Table in waiting room
Interview room
Through the waiting room is a large interview room. This is very spacious and well lit, and a wheelchair user would be able to sit comfortably at the desk.
Ceremonies room
Through the interview room is the stunning ceremonies room. This is decorated in pale blue with beautiful flowers. The aisle is very wide and would comfortably allow a wheelchair to be passed or walked beside with ease. It holds up to 56 guests and the chairs are easily moveable so space can be made for wheelchair users.
There currently isn’t a hearing loop in the ceremonies room, however we were advised on our visit that this would be investigated.
Ceremonies waiting area
To the left of the ceremonies room is the ceremonies waiting area for guests of a wedding. The main entrance for this is from the car park. There is a step to enter this room which makes it inaccessible for a wheelchair to use this entrance. However, there is step free access via the ceremonies room. This is another beautiful room with plenty of space to manoeuvre around.
IMAGE Spacious interview room
IMAGE Ceremonies waiting room
Accessible toilet
The accessible toilet can be accessed via the right-hand exit from the ceremonies room and is also accessed via a wide hallway that extends the length of the building. The hallway is 1400mm wide and is therefore wide enough for a wheelchair user and another individual to pass each other with ease.
The doorway to the accessible toilet is 90mm wide which meets minimum requirements; however, the room measures 1500mm x 1770mm which is below minimum requirements and it would be difficult for both a wheelchair user and assistant to fit comfortably.
The toilet seat is 44cm from the ground which is 4cm lower than minimum requirements. The flush pedal is on the transfer side and is easy to use and there is a disposable bin in the toilet. The sink is at a lowered height for a wheelchair user or person of a smaller stature, and the tap has a large, easy to use handle to aid people with limited dexterity. There are is a handrail and dropdown rail next to the toilet and one horizontal handrail next to the sink. There isn’t a handrail on the wall next to the sink as there is a baby change unit there. There also isn’t a handrail on the door as it had been broken off.
There is a push button hand dryer however it is quite high on the wall and may not be suitable for a wheelchair user or person of smaller stature.
IMAGE Accessible toilet door
Offices
There are 2 main office spaces to the right as you enter the waiting room. These are not for public use, however, are both very spacious and would easily accommodate a wheelchair user who wishes to work there. We were advised that there isn’t currently any accessible options on the computer however should there be a need for it then this is certainly something that would be investigated and should not be an issue to download or purchase.
Ceremonies exit
There is a separate exit at the back of the building for the close of ceremonies. This is through the door on the right of the ceremonies room. There are 2 double doors which lead you to an attractive small conservatory area that is often used for pictures. Then there is step free access to a pathway around the side of the building that leads to the car park.
IMAGE Spacious hallway through entire building
IMAGE Flat exit from ceremonies room
Evacuation procedure
The registration office is all on the ground floor so there are no stairs to navigate apart from the one step to exit the ceremonies waiting room. A senior member of staff will always be made aware when there is somebody who needs assistance in the case of emergency and will ensure they receive any help they need. There are 2 step free exits from the building and one-stepped exit, should this be the only available exit then assistance will be sent immediately.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud Valleys Artspace and The Goods Shed | 12th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Stroud Valleys Artspace
4 John Street
Stroud
GL5 2HA
Parking
There is one accessible bay directly outside Stroud Valleys Artspace (SVA) on John Street. If this space is in use, then the closest car park is at Stroud Station car park which is approximately 260 yards away. Parking is free for blue badge holders. It is quite hilly from the station and the paths are uneven, however there are traffic lights to the left when exiting the station that aid in a safe crossing for a disabled individual.
Entrance
Entrance to SVA is gained through a double gate which would remain open during events. You enter into a courtyard with outside seating and the main entrance is at the other end of the courtyard. The entrance door is manual and opens outwards. It may be quite heavy for a disabled individual to open on their own.
Gallery
To the right of the main gate, before walking through the courtyard is the gallery. This is an open plan space that is used to exhibit artwork. There is a flat entrance to the gallery and the floors and wall are a contrasting colour to aid the visually impaired.
IMAGE Gallery from inside
Bar and lounge
The bar and lounge are located on the left immediately as you walk in and is often used for events. The layout of the space is constantly changing due to the different events there and therefore never looks the same. Precautions are always taken to ensure there is space for a wheelchair user to manoeuvre around the space and all the furniture can easily be moved if needed.
The bar is to the right on entry and there is a lowered bar area at the far end.
The tables are all at a suitable height for a wheelchair user to sit underneath comfortably.
Ground floor studio
To the right on entrance to the main building is a ground floor studio art space. This is used by artists in preparation for exhibitions. On our visit the space was full with artists work and there was not much space for manoeuvring, however we were informed that this is due to an upcoming exhibition and should there be an artist who a wheelchair user then special provisions would be made so that there was enough space around the room. Everything in the room is easily moveable and a wheelchair user would be welcomed to the space should they wish to use it.
Lift
The lift has easy to reach buttons which are lit up, making them easier to locate for the visually impaired. It is big enough to fit a wheelchair user and an assistant and there is a mirror on the back wall so a wheelchair user can see behind them when reversing out.
Upstairs workshops
There are workshops upstairs that are used by artists and are not a public space. These are accessible by the lift and there are workshops of differing sizes, most would be large enough to accommodate a wheelchair user should they require one. The entrances to each of the workshops are wide enough to fit a large wheelchair.
Accessible Toilet
There are two accessible toilets, one on the ground floor and one on the first floor. The toilets are the correct size to meet minimum requirements and have the amenities are at the correct height. On our visit the ground floor toilet had recently been damaged during an event, however we were informed that this was being addressed asap. For this reason, we mainly focused on the upstairs accessible toilet.
The toilet is the correct height from the ground for a wheelchair user to transfer with ease and there is an easy flush pedal on the right of the toilet as you face it, the same side as the transfer space.
The emergency pull cord is on the right and in front of the toilet from a seated position which is an ideal place and the rings were both the correct height from the ground.
The grab rails are all in suitable positions but are white which is the same colour as the walls, which may cause difficulty for the visually impaired to identify them. There is a disposable bin in the toilet and a paper towel dispenser.
IMAGE Upstairs accessible toilet
Evacuation Procedure
There are two fire exits, one at each end of the building and there are refuge points on each floor.
The Goods Shed
Location: The Goods Shed
Station Yard
Stroud
GL5 3AP
The Goods Shed is just past the train station and is a venue that holds a multitude of events. It is currently inaccessible for wheelchairs due to the step entry, however there are extensive plans to renovate the entrance so that it is accessible for all. We had an in-depth discussion with the managers of SVA and the Goods Shed and it is clear the accessibility is at the front of their minds for any future plans. The necessary changes are considerable and therefore will take time to complete, however we agreed to return once the Goods Shed was accessible and conduct another review.
IMAGE Outside The Goods Shed
IMAGE Inside The Goods Shed
by Christian Drewitt | Accessible Parking, Attraction, Quick Picks, Stroud
Cotswold Playhouse | 5th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Cotswold Playhouse
Parliament Street
Stroud
GL5 1LW
Parking
There is one accessible parking space directly outside the entrance to Cotswold Playhouse. There is also a driveway at the entrance that is often used as a drop-off point. Customers in need of an accessible space can also ring The Playhouse ahead of visiting and they will do everything they can to reserve a space directly outside.
Entrance and reception
The entrance to The Playhouse is completely flat, however the paving just outside is uneven. Upon entrance there is a mobile reception desk directly in front of the door which is too high for a wheelchair user or person of a smaller stature to communicate with a receptionist comfortably. I was advised, though, that this is rarely used as customers mainly book online and can enter straight away.
IMAGE Entrance to Cotswold Playhouse
IMAGE Mobile reception desk
Bar and Lounge
The main space at the entrance is the lounge area. On my visit this was empty, however there are tables and chairs that are used during events and are a good height for a wheelchair use to sit under comfortably.
The bar area is to the right of the lounge and the entire bar is at a good height for a wheelchair user to communicate with bar staff comfortably. This is positive as means that a wheelchair user can access any section of the bar. There are also bar stools at heightened tables attached to the walls.
IMAGE Seating area in bar
Auditorium, stage and accessible options.
The entrance to the auditorium is wide enough to comfortably fit any wheelchair user. It is a fire door; however, it stays open automatically to aid ease of movement. The door is sound operated, so in the event of a loud noise, such as a fire alarm, the door will immediately shut.
The auditorium has a capacity of 150. 4 chairs in the front row are outlined on The Playhouse website as removable to accommodate 2 wheelchair users, however upon visiting I learned that there is the ability to accommodate up to 7 wheelchair users if required.
There are handrails up the steps in the auditorium to assist people with limited mobility. These are meticulously designed so that they have little to no effect on the view of the stage and I was informed that they have been greatly appreciated by audiences.
There is a working hearing loop in the auditorium.
I was informed on my visit that should there be the requirement for sign language during a performance to aid those with a hearing impairment then it would certainly be something that would be investigated.
The stage is also accessible and can be accessed by the lift. I was informed on my visit that there is a wheelchair user who often performs on the stage. When a wheelchair user is on the stage a separate risk assessment is always completed.
Due to the layout and age of the building the underneath of the stage is currently inaccessible for wheelchair users.
Lift
The lift provides access to the basement, lounge (ground floor), stage and upstairs studio. It is an enclosed lift that requires an individual to hold down a button for the duration of the journey. The button is quite small and may be difficult for someone with limited dexterity to keep held down. The lift takes 5 seconds to react to the button being pushed when going upwards which may cause confusion for somebody alone in the lift, however there is a sign in the lift outlining this.
The lift is large enough to fit a medium sized wheelchair and an assistant and there are 2 exit doors, both in front and behind. There is a handrail on the left wall of the lift to aid people with limited mobility.
There is no access to the underneath of the stage and the main green room.
Studio and office space
There is a large studio on the 2nd floor that is often rented out as a dance studio or used for rehearsals. This is accessible via the lift. There is also flat access to an office space, however this was in use on my visit so I was unable to view it.
Accessible Toilet
The accessible toilet is on the ground floor and is located past the lift. The doorway is 820mm wide and the dimensions of the room are 1480mm x 2100mm which is slightly below minimum requirements. All of the amenities within the toilet are at suitable height for a wheelchair user or person of smaller stature, the floor is non-slip and there is a disposable bin.
There is only one ring pull on the emergency pull cord at 7cm from the ground. The emergency pull cord works and sets an alarm off in the bar area that would also be heard from front of house.
The transfer space is on the left of the toilet when facing it. The walls are cream are and the grab rails are white which may make them difficult to identify for the visually impaired, additionally the signage above the sink is quite a small font which may be hard to read.
Evacuation Procedure
There is always somebody at the front of house that will know about anybody with disabilities within the building and will inform emergency services.
by Christian Drewitt | Accessible Parking, GP Surgery, Quick Picks, Stroud
Beeches Green Surgery | 22nd July 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Beeches Green Surgery
Beeches Green Health Centre
Stroud
GL5 4BH
Parking
Beeches Green practice is inside Beeches Green Health Centre, where they are joint tenants with Stroud Valleys Family practice. There are 5 accessible parking bays at the front of the building. One of these parking bays is right in front of the building and near a dropped kerb, however the other 4 are across a road. There is only one dropped kerb and it is at the other side to these 4 bays, which mean a wheelchair user will have travel along the road to reach it. Around the back of the building there is a large car park with 3 more accessible bays. These are down the first left turning on the right, they are not signposted very clearly with only one small sign. There is no staff allocated parking which means the car park is often very full and patients may find it difficult to find a space.
Entrance
Front entrance
The front entrance has a single a push button electric door, which is wide enough to comfortably fit a wheelchair through, followed by double electric doors inside. There is clear signage above these doors leading to reception. Beeches Green is on the left as you enter and has a large, clear sign above the door meaning it is very easy to locate. There is a singular pull door to get into the practice. I was advised on my visit that there are plans in place for this to be replaced with an electric push button door. I will return once this has been completed. Rear entrance From the rear car park there is a clearly signed back entrance. It has 2 push button electric doors to enter. The first is wide enough to fit most wheelchairs through
Rear entrance
From the rear car park there is a clearly signed back entrance. It has 2 push button electric doors to enter. The first is wide enough to fit most wheelchairs through however the second is quite narrow and is followed by a sharp turn into a narrow corridor. This may cause wheelchair users some difficulty.
The corridor is 1100mm wide and would not leave enough space for a person a pass a wheelchair.
There is a second entrance to Beeches Green down this corridor. It has a single door in use but can be opened to 1250mm wide if needed. There are also plans for this door to have a push button entrance.
Reception
The reception is immediately in front of you as you enter from the front entrance, and to the left from the car park. The middle part of the counter is lowered with glass behind it for wheelchair users and people of a smaller stature.
There is an interactive sign in screen on the right of the counter, however it is on the higher part of the counter and would not be reachable for wheelchair users or people of a smaller stature.
On the same wall as the entrance there is a prescription box, however this is also too high for a wheelchair user to reach.
Waiting area
The waiting area is in the same area as the reception. There are rows of removable chairs and there is an already removed chair in the front row which leaves space for a wheelchair user. When the GP or nurse is ready, they come and collect the patients from the waiting area.
Meeting room
There is a meeting room to the right of the entrance room which is very spacious with plenty of space for a wheelchair user to manoeuvre around.
Consultation rooms
There are 10 consultation rooms and 3 examination rooms.
The consultation rooms are both to the left and right of the waiting room and reception. The corridors are spacious enough for a wheelchair to manoeuvre with plenty of space in front of each door. I was only able to view one consultation room on my visit; however, I was informed that there is space for a wheelchair in all of the consultation rooms.
The beds in the consultation rooms are fixed beds and are quite high. Steps are provided but no room has a hoist. I was advised that the specific training needed to use a hoist would make it difficult, and if there is ever an issue with an individual gaining access then home visits are offered. I was also advised that there are plans in place for all the beds to be replaced with hydraulic beds.
IMAGE Corridor to consultation rooms
IMAGE Entrance to consultation rooms
IMAGE Bed in consultation room
Accessible toilet
There is an accessible toilet that is in the main entrance to the building and is shared by both surgeries. There is a sign that directs you down the corridor to the accessible toilet, however this is incorrect as the toilet is in the opposite direction to the sign.
The accessible toilet is immediately on the right as you exit Beeches Green.
The doorway is 870mm wide and the accessible toilet is well lit and clean. It is 1460mm x 2280mm which is slightly below minimum requirements. There is an emergency pull-cord to the right of the toilet that is too high to reach. The lowest pull-cord is 78cm from the ground and the highest is 148cm.
There is a hand dryer that is set off quite easily and may cause an individual alarm if they set it off accidentally.
The transfer space is on the right of the toilet, however there is a bin in the space meaning a wheelchair would not be able to fit in it.
The toilet seat is at 48cm from the ground which is the correct height for a wheelchair user to transfer to and from.
The grab rails are all contrasting colours to the walls which means they are easily identifiable for an individual with a sight impairment.
There is a tissue dispenser as opposed to toilet roll. This is really good in an accessible toilet as it means that people with limited dexterity or people with the use of only one hand can easily rip off toilet paper.
IMAGE Accessible toilet door
Offices
The offices behind reception are very spacious and a wheelchair user would be able to manoeuvre with ease. The desks are 690mm high and have plenty of knee recess underneath for a wheelchair user to sit comfortably.
The office has entrances on either side of the surgery, so access is fluid and easy and the office is well lit.
There are options on the computers for text enlarging to aid the visually impaired.
Evacuation procedure
As Beeches Green is on the ground floor there is no worry of having to navigate stairs in the case of an emergency. The evacuation procedure is that patients are escorted out by staff to the meeting point at the back of the car park and there is a wheelchair on site for anybody with mobility issues
by Christian Drewitt | Accessible Parking, Quick Picks, Stroud
Old Town Hall | 15th July 2019
Accessibility Rating
Physical
Three out of five
Sensory
Five out of five
Location: Old Town Hall
The Shambles
Stroud
GL5 1AP
Parking and Wayfinding
The closest public car park to the Old Town Hall is Church Street and has 4 accessible bays. These are free for up to 3 hours for blue badge holders. To get to the Old Town Hall you turn left from the accessible bays and take a small alleyway on the right, then the hall is on the right. The pathway is quite narrow and has a slight sideways incline.
The main entrance door to the Old Town Hall is very large measuring 1017mm wide and has ‘Town Hall offices’ engraved above it. This is the only signage on the outside and may be quite difficult to find at first, especially for people with a visual impairment.
Entrance
The main door is heavy and large, and a wheelchair user may have difficulty opening the door themselves. After entering Old Town Hall, the lift and accessible toilet is through a hallway on the right and the stairs are on the left. When entering, the lights turn on automatically. The narrowest part of the corridor is 760mm wide and leads to an automatic door with a push button entrance.
Lift
The lift is an enclosed platform lift, so only the floor moves. To open the door to the lift there is a large black button and the door opens outwards. The door does not remain open for very long and may cause a wheelchair user, who is on their own, alarm when it starts to shut. The doorway is 800mm wide which is 100mm below minimum requirements.
The buttons are large and easy to use and must be held down for the duration of the journey. The lift doesn’t make any alarming sounds.
The entrance and exit are at a 90-degree angle, which can make exiting in a wheelchair quite difficult and doesn’t leave much room for an assistant.
Function room
When exiting the lift, you turn left and then immediately right and ahead is the door to the function room. There is a fire extinguisher on the wall on the left that protrudes into the corridor.
The door is automatic with a push button entrance and opens outwards. The button is quite close to the door which means the door may open into a wheelchair users’ feet. Additionally, the button on the inside of the function room does not work and the door is heavy to open manually.
The function room is large with a capacity for 100 people. On our visit it was empty however there are tables and chairs that are easily moveable that can be used by people hiring out the venue. The floor and walls in the function room are of contrasting colour which aids the visually impaired.
There is a working hearing loop to the left when entering. There is good lighting in the function room, but the light switches are small and may cause difficulty for someone with limited dexterity.
At the other end of the function room there are two double doors that lead to the fire escape and kitchen; however, these are down two steps and there is no ramp available.
IMAGE Entrance to function room
Kitchen
The kitchen is currently inaccessible for a wheelchair user as it has 2 steps down and 1 step up to gain entry.
It is a narrow kitchen and a wheelchair user would struggle to manoeuvre around it.
IMAGE Steps to kitchen and fire exit
Accessible toilet
The accessible and male toilets are located on the ground floor and the ladies is on the first floor. The accessible toilet requires a RADAR key.
The doorway is 800mm wide which is 100mm below minimum requirements and the room is slightly too narrow which means that there isn’t enough turning space for a wheelchair.
The grab-rails are well placed and are the same colour as the walls. The toilet is the correct height from the ground at 48cm and the transfer space is on the right of the toilet when facing it.
The toilet roll is on the right as you are seated, it is below a grab-rail which means an individual will have to lean down to reach it, this may cause instability.
There is only one ring pull on the emergency pull cord at 10cm from the ground to the right of the toilet when seated.
All amenities are at a lowered height for a wheelchair user and the floor is non-slip. The toilet has good natural lighting and is kept clean and hygienic.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud College | 9th July 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Stroud College
Stratford Road
Stroud
GL5 4AH
Parking
There are 10 accessible car parking bays and 2 accessible minibus bays outside the college. 3 of the accessible bays are to the left of the entrance and the rest are on the right. Parking is free when a blue badge is displayed.
Entrance
There is a wide pedestrian route from the accessible bays to the entrance and there is a large open space of pavement in front of the building. There are two lots of automatic double doors which stay open for a suitable amount of time for a wheelchair to pass through comfortably.
Reception
The reception is in a large open space with plenty of room for multiple people to be at the reception counter at once and there is clear manoeuvring space in front of the desk. The reception counter is a contrasting colour to the floor and worksurface, meaning it can be easily identified by individuals with a visual impairment.
There is a lowered reception desk on the right with plenty of knee recess, so wheelchair users or people of smaller stature can communicate with the receptionist with ease. On arrival visitors must sign in on a touch screen connected to the counter which the receptionist is happy to give guidance on use. This is moveable so can be handed to a wheelchair user when needed.
IMAGE Outside of the college
Hearing Loop
There is working hearing loop in the Learning Resource Centre (LRC) which always remains on.
Corridors
The corridors throughout the college are wide and have non slip flooring. There is plenty of room for a wheelchair user to navigate the building without causing obstruction. There are double doors throughout the corridors which remain open, adding to the ease of movement.
IMAGE Top floor corridor with plenty of space
Wayfinding
There is signage throughout the building which clearly outlines the layout, however the font is quite small and may be difficult to read for the visually impaired.
Each floor’s layout is similar, meaning it is easy to understand whichever floor you are on.
IMAGE Signage in corridor
Canteen
The canteen is on the ground floor and to the right as you enter. It is large and spacious with plenty of space for manoeuvring. There are vending machines to the left when entering the canteen and the buttons are at a suitable height for a wheelchair user.
The tables and chairs are secured to the ground and there are 3 tables with chairs removed so a wheelchair user can sit comfortably at a table.
The food station counter is a suitable height for wheelchair users and people of a smaller station. However, there is a taller station for condiments which would not be reachable by a wheelchair user.
There are numerous food and recycling bins in the canteen which are clearly signed and easy to find. However, one of these sets of bins is up a slight step which means a wheelchair user can’t get close enough to use the bin. Additionally, the bins are pedal bins which can be impossible for a wheelchair user to use, therefore resulting in having to lift the bin up manually. This can make putting items in the bin difficult for somebody with limited dexterity or the use of only one hand.
There is a water fountain at the end of the food station. The button is hard to push down and may also cause someone with limited dexterity difficulty.
There is also a tuck shop within the canteen area which offers a wide range of snacks.
IMAGE Food station in canteen
IMAGE Canteen seating area
Lift
There is one lift to the left of the entrance. It has good signage on it stating that it should only be used by people who really need it. If there is a maintenance issue with this lift, there is another lift that can be used. The lift is a good size and can comfortably fit a wheelchair user and assistant. They have a reflective back wall so a wheelchair user can see behind them when reversing out and there is braille on the buttons.
Classrooms
The classrooms are spacious with desks spread apart so that individuals can move around the room with ease.
There are timetables on the outside of each classroom however these are in a very small font and would be very difficult for an individual with a visual impairment to read.
IMAGE Signage. Please leave this lift for those with a genuine need
IMAGE Classroom with plenty of space between tables
Learning Resource Centre (LRC)
The LRC is on the 2nd floor and is accessed via two heavy double fire doors and a wheelchair user will need aid in opening these. The LRC is large and open plan with plenty of manoeuvring space at the reception desk.
There is plenty of space between computer aisles and book aisles. We spoke in depth with the manager of the LRC, Mel, who is passionate about making the LRC as inclusive an environment as possible. She told us about the efforts that were made during the summer to rearrange the library ensuring it was as organised as possible. We were also informed that a conscious effort was made to make each aisle between bookshelves wide enough for 2 wheelchairs to pass each other with ease.
There are 2 accessible computers with rise and fall desks. Both computers have signage on the desk outlining that they can be used by anyone but must be made free if somebody requires them specifically. There are numerous accessible additions for these desks, including read and write software, a large button keyboard with coloured keys, a rollerball mouse, wrist mats and a braille keyboard. Mel informed us of the efforts she went to for the braille keyboard which is a story worth sharing:
A blind student was keen to take a computer course, however the high cost of accessible options such as a braille keyboard made this difficult. Mel used her initiative and, using a label maker, made braille labels for a standard keyboard and meticulously attached each braille sticker to each key so that the student could take the computer course. This is an inspiring story from an individual who is clearly happy to go above and beyond in ensuring there is nothing holding individuals with disabilities back from achieving their goals.
The LRC also offers mindfulness colouring which adds to enrichment time. There are also inductions suited to individual needs.
The college also offers email counselling so that students can easily access emotional support if needed.
IMAGE Magazines and journals at lowered height
IMAGE Large open plan Learning Resource Centre
IMAGE Colouring for mindfulness
IMAGE 2 computers for wheelchair users
IMAGE All accessible equipment
IMAGE Bookcases at lowered height
The Chase
Stroud college offers The Chase which is an opportunity for independent living and employment. The Chase offers learners with an inclusive curriculum and the emotional and personal support to enable them to achieve qualifications and progress into pathways that are tailored to their individual needs, including supported employment, independent living, further education or full employment.
They have a fully functioning kitchen with a lowered counter, sink and hob for wheelchair users or people of a smaller stature. The underneath of the counter, sink and hob is empty, leaving plenty of knee recess for a wheelchair user.
IMAGE The Chase kitchen with lowered worktop
Toilets
There are 3 accessible toilets, 1 on each floor and a changing places and accessible shower room on the ground floor.
Accessible toilets
Each toilet is located in the same place on each floor making them easy to find, they are all to the left of the lift as you exit and each toilet is very similar. The doorways are 900mm wide meeting minimum requirements. The rooms measure 2400mm x 1600mm which exceeds minimum requirements and leaves space for a wheelchair user and assistant. However, there are disposable and sanitary bins in the transfer spaces which means there is not enough turning space for a wheelchair user. This can also make transferring to the toilet difficult.
The emergency pull cords were not the correct height and not always reachable from both the ground and the toilet.
The toilet seat is 48cm from the ground which is the correct height. The flush pedals are easy to use, and the floors are non-slip. There is no coat hook on the doors.
All amenities are at a lowered height for a wheelchair user or person of smaller stature and the grabrails are a contrasting colour from the walls to aid the visually impaired.
Accessible shower room
The accessible shower room is on the ground floor opposite the accessible toilet. There are grabrails of contrasting colour on both walls near the shower and wall mounted seat. The shower head is removable and there is a large lever for ease of use. There is also a bench and non-slip flooring.
Changing places facility
There is a large changing places facility in The Chase area. It offers a hoist, toilet and a shower with wall mounted seat and changing bed. There is also a shower wheelchair available. The emergency pull cord has both rings at the correct height and all amenities are lowered.
IMAGE Shower room with wall chair and grab rails
Gym
We were unable to view the gym during our visit due to it being moved location, however we were informed that there isn’t any wheelchair accessible gym equipment at this campus.
Evacuation Procedure
There are refuge points on each level with an intercom system that goes directly to the fire panel on the ground floor. Care workers at the college know where all points are and in the event of an emergency all refuge points will be double checked. There are also evacuation chairs at the refuge points. Care assistants are also all given the choice to receive refresher training on the evac chairs.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Museum in the Park | 27th June 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Museum in the Park
Stratford Park
Stratford Road
Stroud
GL5 4AF
Parking
There are two accessible spaces directly outside the entrance. This is accessed through a barrier in the leisure centre car park. There is a buzzer to speak to someone in the leisure centre who will open the barrier on request. This is well signposted and easy to find.
Entrance
The entrance to Museum in the Park is through an open gate that is wide enough for a wheelchair and takes you into a courtyard with 3 tables. These have chairs that can easily be moved so a wheelchair can sit underneath comfortably. There are also umbrellas on each table that provide shade.
The entrance to the building has automatic opening doors with plenty of space for a wheelchair. The doors stay open for an appropriate amount of time, so individuals don’t have to worry about them closing as they are passing through. The foyer is open plan and leaves plenty of space for multiple people without any worry of causing obstruction.
IMAGE Museum in the Park entrance
Reception
The reception is directly in front as you enter the building. There is a lowered counter for wheelchair users of people of a smaller stature to communicate with the receptionist with ease.
To the left of the counter is a fridge containing drinks, and a counter with a coffee machine and choice of snacks. These can be consumed at the multiple tables inside or on the tables outside. The tables are a good height and have plenty of leg room for a wheelchair to sit underneath comfortably. There is also a gift shop to the right of the reception that has some lowered shelves so items can easily be reached by wheelchair users and people of a smaller stature.
IMAGE View from reception to toilets and galleries
IMAGE Cafe counter with coffee machine and snacks
IMAGE Historic vehicle in reception
Gallery
There are two galleries accessed by a ramp with a textured surface. The ramp is also a contrasting colour to the floor, so this with the textured surface means is can be easily identified and makes the visually impaired aware that there is a change in gradient. The gallery is open plan and spacious allowing for plenty of people to see the artwork without anyone causing obstruction. We were only able to view one gallery as the other was being used for dementia awareness training. This is hugely positive and shows that the employees and volunteers at Museum in the Park are well informed for any circumstances.
Walled Garden
There is a beautiful walled garden at the back of the museum and access is gained via automatic doors. There are both stairs and a ramp to the top of the garden. The ramp snakes around the steps and throughout the whole garden, taking you through all the stunning flowers and gives you the full experience of the garden making it a better route than the steps. The pathways throughout the garden are smooth and wide enough for a wheelchair user. It is clear that accessibility was a main consideration when designing the garden and it really is a great, inclusive experience for everyone.
IMAGE Garden with steps and snaking ramp
IMAGE View from top of garden down steps
IMAGE Pond in Walled Garden
Museum
To the right of the entrance is the museum. The signage in the museum is very clear and each doorway directs you in the correct way to turn to ensure you gain the full experience. The museum has a good layout with plenty of space for a wheelchair user to navigate with ease.
The museum is on two floors and there is clear signage to the lift. The lift is big enough to fit a wheelchair user and an assistant and the buttons are at a correct height. There is a loud beep that sounds when you call the lift, this may cause alarm. The beeping stops when the lift has arrived.
Some of the information around the museum is in a small font that can be difficult to read. However, there are large print information sheets and magnifying glasses that can be requested at reception.
There are benches at multiple different points around the museum meaning someone with limited mobility doesn’t have to worry about having to walk around the museum without a break.
IMAGE Clear signage directing around museum
IMAGE Spacious museum room with bench
Accessible Toilet
The accessible toilet is to the left as you enter. There is a separate accessible toilet and baby change facility which have clear signs. The doorway is the correct width for an accessible toilet. The room is large at 1800mm x 2500mm and has plenty of room for an assistant and turning space for a wheelchair. The toilet seat is 46cm from the ground which is 2 cm below the recommended height. There is a cushioned back rest on the toilet for added comfort and support.
All of the amenities are at a lowered height and there are 2 mirrors and 2 coat hooks. The grab-rails are well placed and there is also a lowered grab-rail on the inside of the door for ease of opening and closing. The accessible toilet has tissue paper instead of toilet roll. This is positive as toilet roll is difficult for someone with limited dexterity or the use of only one hand to tear off.
The floor is non-slip and the grab-rails are a contrasting colour to the walls making them easy to identify for the visually impaired.
There is an emergency pull cord against the wall next to the toilet. The toilet brush obstructs this and as it is against the wall it is likely it would be difficult to pull in an emergency.
Park Area
Outside the front of the museum is the park. This is quite hilly, however there are numerous benches around the park so people can stop and rest when necessary. There are also picnic benches which have space on either end for a wheelchair user to sit under comfortably. The surface to the benches is very uneven though and may cause difficulty when gaining access. There is a round sheltered area in the park but access can only be gained via steps. There is another shelter near the picnic benches that is step free. There are plenty of bins around the park and it is kept in a lovely condition. Some of the trees in the pathway are quite low hanging and may cause alarm if someone with a visual impairment doesn’t notice them.
IMAGE Sheltered area with steps
IMAGE Park bench just off of pathway
by Christian Drewitt | Accessible Parking, Stroud
by Christian Drewitt | Accessible Parking
Gloucester Docks Southgate Moorings Car Park
Address – Southgate Street, Gloucester GL1 2DB.
There are 6 accessible parking spaces located at this car park.
Ladybellegate Car Park
Address – Gloucester City Council, Ladybellegate Street, Gloucester GL1 2HN.
There are 7 accessible parking spaces located in this car park.
Blackfriars Car Park
Address – Blackfriars, Ladybellegate Street, Gloucester GL1 2HJ.
There is 1 accessible parking space located at this car park.
Longsmith Street Car Park
Address – Longsmith Street, Gloucester GL1 2HH.
This is a multi-story car park and there are 17 accessible parking spaces.
Herbert Warehouse Accessible Parking
Address – Herbert Warehouse, The Docks, Gloucester GL1 2EQ.
There are 3 accessible parking spaces located outside the front of Herbert Warehouse.
Westgate Street Car Park
Address – Westgate Street, Gloucester GL1 2RL.
There are 4 accessible parking spaces located at this car park.
by Christian Drewitt | Accessible Parking, Gloucester, Recommended Venues
The accessible parking is located on the first parking level.
The accessible spaces are clearly marked with bright yellow paint, and a bright yellow wheelchair symbol.
There are signs on the walls and concrete posts, explaining what to do if you are a blue badge holder. It states that you get the first 2 hours free of charge. You need to present your blue badge ID and your car parking ticket to the Customer Service Desk located on the ground floor.
To exit the parking there are double doors leading to the lifts, which will take you down to the shops.
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