by Christian Drewitt | Accessible Parking, Gloucester, Leisure, Recommended Venues, Toilets
Location:
12 College Green,
Gloucester,
GL1 2LX.
The below report documents the experiences of the Accessible Gloucestershire team at the time of visiting.
Parking and entrance
The road to the cathedral is pedestrianised and restricted to pass holders and blue badge holders only. There are 6 accessible bays for blue badge holders outside the cathedral which are available on a first come first served basis.
The pathway to the cathedral from the highstreet is cobbled which can be uncomfortable for wheelchair users.
The entrance to the Cathedral is step free with glass automatic doors. There is a small queuing area that leads to the welcome desk where you can make a voluntary contribution to the cathedral. The receptionists are very friendly and there is no pressure to make a contribution if you aren’t able to.
IMAGE Cobbled road leading to cathedral
IMAGE Ramp around the side of the cathedral
IMAGE Queuing area to welcome desk
General access
General access around the cathedral is really good and it is clear that every effort has been made to make it an accessible and inclusive experience. The left hand side as you enter the cathedral has multiple lifts installed so that every level is accessible without the use of steps. The lifts have glass walls which may be difficult to see for somebody with a visual impairment. They are self operated and the directional button needs to be held down for the duration. Often there are employees nearby who will offer assistance such as controlling the lift. The right hand side of the cathedral doesn’t have any lifts but can be accessed and viewed from the other side.
IMAGE Walkway to ramps and lifts
There is a hearing loop throughout the cathedral and the cathedral has a free to borrow sensory resources box which includes tactile, olfactory and audio objects. These can be requested at the welcome desk. There can also be BSL tours arranged with notice, these may be charged. There is a Gloucester Cathedral app available to download that contains a cathedral guide.
The seating in the cathedral is all easily moveable so differing needs can be catered for. There are four touchscreen information hubs around the cathedral, three of these are wheelchair accessible. The information hub in the cloisters is not wheelchair accessible however the information can be accessed at the other hubs.
The cathedral is dog friendly, apart from the Lady Chapel at the back of the cathedral, accessed by the lifts, which is a dog free space for people who may feel uncomfortable around dogs. Assistance dogs are still permitted here.
There are two level emergency exits at either end of the cathedral.
IMAGE Touchscreen information hub
IMAGE Assistance dogs only section
IMAGE Narrow doorway to back garden
The Monks Kitchen
There is plenty of moveable chairs and seating in the café. This can be accessed from outside on the left of the cathedral. There is limited signage to the café but there are tables and chairs nearby that make it’s location clear. This can also be accessed from the cloisters via a platform lift. The lift is quite loud which could be uncomfortable or startling for people noise sensitivity. To operate the lift the directional button must be held down for the duration of the journey.
The Monk’s Kitchen’s opening times (at the time of writing) are:
Monday – Friday: 10am – 4.30pm
Saturday: 10am – 4pm
Sunday: Closed
The menu can be found online and in the Kitchen.
Accessible toilet
There is a platform lift from the café to the accessible toilet. There is also level access to the same toilet from the cloisters in the cathedral.
The toilet is a decent size with slip resistant flooring and good natural light. The door opens outwards and does obstruct the entrance to the gentlemans toilet when it is open. The lock is quite small and may be difficult to operate for somebody with limited dexterity.
There is an emergency pull cord next to the toilet with one ring pull on the floor.
The handrails are a contrasting colour to the walls making them easily identifiable and are well located around the toilet and sink and on the inside of the door. The sink is lowered and can be reached from a seated position on the toilet.
There is a toilet roll holder fixed to the wall on the left of the toilet. There aren’t any coat hooks.
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Location: Clarence Row
Gloucester
GL1 3DW
Parking and entrance
There is suitable signage to the Heritage Hub making it easy to find. There is a barrier to the car park which will lift automatically when a vehicle is stopped in front of it. On the left are 3 well marked accessible bays with hatching on every side. The route from the accessible bays to the entrance does not enter onto the vehicular route and is step free.
The entrance has 2 automatic doors and visitors are greeted immediately by a platform lift. This lift can be operated by guests without assistance. The lift requires the user to hold the direction button down for the duration. The buttons are large, clear and very easy to use. When reaching the top, the lift gate doesn’t automatically, the button must be held down while the gate is pushed open, this may be difficult for a wheelchair user to do alone.
IMAGE Accessible parking bay
IMAGE Entrance from car park
IMAGE Automatic double doors at entrance
Reception
The reception is spacious and open plan with a lowered desk. There is a spacious seating area just past the desk.
On the right as you enter there is a separate reception desk for the Family History area which also has a lowered desk.
IMAGE Seating area with tables
IMAGE Reception for Family History Room
Archives
These areas are spacious with plenty of room for a wheelchair user. There are some files that are quite high up and would be difficult to reach for a wheelchair user or person of smaller stature, however the reception desk is always manned so assistance can be gained at all times if required.
IMAGE Filing cabinet in Archives
Research room
The Research Room door is an electronic door controlled by reception. There are rise and fall tables in the research room meaning the height can be changed to suit the user.
Since the pandemic there have been screens installed at the reception desk in the Research Room, these have impacted the use of the hearing loop. During our audit we were assured that this was being looked into.
There isn’t any accessible software or assistive technology on/for the computers, however during our conversations on our visit it was clear that the Heritage Hub ensure that all of their visitors have what they need, and will go to extra lengths to ensure these needs are met. With this in mind, we are confident that should accessible software, such as screen readers, be required, it would certainly be looked into.
Due to the advice in regards to social distancing, the current layout of the Research Room may cause a wheelchair user difficulty in getting to the meeting room on the other side. There are bi-fold doors which also lead here and we were advised that it can be arranged for these to be opened if necessary.
IMAGE Reception in Research Room
Accessible toilets
There are 2 accessible toilets at the Heritage Hub, both are a decent size and would allow for a wheelchair user and assistant/carer. They are both well-lit, clean and the toilet seats are at the recommended height – 48cm from the ground.
There are emergency pull cords in a good position, however the ring pulls were not at the correct height. This was rectified during our visit. The alarm rings out at the reception and from the toilet. As the Heritage Hub is quite open plan, there is no risk that it won’t be heard.
All amenities are at a lowered height and the sink is reachable from a seated position on the toilet, however the soap dispenser could not be reached from the toilet.
The transfer space has a shelf behind the toilet which limits the reversing space
Next to the upstairs accessible toilet there is a large corridor of lockers at varying heights and sizes.
Upstairs Kitchen
The main kitchen is 1500mm in width which is wide enough for a wheelchair user to enter, but will be required to reverse out. There aren’t any lowered counters which may make using the space difficult for a wheelchair user or person of smaller stature.
Dunrossil Meeting Room
On the ground floor to the left of the entrance is the Dunrossil Meeting Room. This is a very large space with doors out into the garden. There is also a serving hatch joining to the downstairs kitchen with a lowered table, making it easy to access. The downstairs kitchen is mainly used by staff of the Heritage Hub.
IMAGE Dunrossil Meeting Room
IMAGE Serving hatch with lowered table at Dunrossil Kitchen
IMAGE Dunrossil Meeting Room kitchen
IMAGE View from serving hatch into Dunrossil
Garden
The garden is a beautiful space with areas for the community to grow their own veg, and bee hives where the Heritage Hub will be producing their own honey. There is also seating around the garden, including a picnic bench with an extended table with knee recess for wheelchair users. There is signage throughout the garden explaining the different areas. Some of these signs are quite high up on the walls and may be difficult to read for a wheelchair user, however there are QR codes on the signs that bring the information up on visitors phones. This is great as it allows visitors to use any accessibility software they may have on their phone to read the information.
IMAGE Informational signage
IMAGE Accessible picnic bench
IMAGE Lowered informational signage
by Christian Drewitt | Cheltenham, Leisure, Park
Hatherley Park
*Social distancing guidelines were stringently followed during this audit*
Accessibility Rating
Physical
Four out of five
Location: Hatherley Park
Bournside Road
Cheltenham
GL51 3AL
Parking and entrance
The park is around 3 hectares in size and is surrounded by houses, making it quite hidden and a lovely surprise when entering. There is roadside parking near Hatherley Park, there aren’t any accessible bays however parking is free. The street parking is available on Hatherley Court Road, which is the northern entrance and also on Bournside Road for the southern entrance.
There are 2 discreet entrances to Hatherley Park, noticeable by the green railings. These are step free, wide and easily accessible, leaving plenty of room for a wheelchair user to pass by people safely. The pathways are also of good quality.
Access around Hatherley Park
Hatherley Park has got good access with good quality pathways. It can be hilly in places but not for a long amount of time and there are plenty of rest spots.
IMAGE Wide pathway with gradual hill
IMAGE Slightly uneven pathway
IMAGE Pathway to pond and seating area
A main feature of the park is the lake which has benches around it and is very picturesque. This is a great place to relax and watch the wildlife. The signage near the lake is quite small and would be difficult to read for someone with a visual impairment. There is also a small pond with a seating area nearby. There isn’t much space next to the benches for a wheelchair user to sit without obstructing pathways however there is plenty of space in front of the benches.
IMAGE Signage near pond with small font
IMAGE Seating area near pond
There is a small food and drink trailer called the Butterfly Box which is open every day. This has a very high counter and may be difficult for a wheelchair user to communicate with the staff comfortably. There are 2 picnic benches near the café. There are no toilets within Hatherley Park.
There are 2 play areas in the park, one is gated for younger children and there is another one nearby for older children. There isn’t any accessible equipment here.
by Christian Drewitt | Cheltenham, Leisure, Park
Montpellier Gardens
*Social distancing guidelines were stringently followed during this audit*
Accessibility Rating
Physical
Four and a half out of five
Location: Montpellier Gardens
Montpellier Spa Road
Cheltenham
GL50 1UL
Parking and entrance
There isn’t a car park for Montpellier Gardens, however there is roadside parking all around it. There are no accessible bays on the immediate roads next to the Gardens, however there are accessible bays outside The Ivy nearby.
There is step free access all around the gardens.
IMAGE Entrance at Montpellier Spa road
IMAGE Entrance on Montpellier Spa road
Access around Montpellier Gardens
Access around Montpellier Gardens is generally very good. The pathways are wide, in good condition and can be easily distinguished from the grass. There are benches all around the Gardens with space on either side so a wheelchair user can sit next to somebody on the bench.
There are multiple tennis courts in the gardens. These have stepped entry from the front but there is step free entry via a double gate on the side. This gate was locked during our visit.
Near here is a children’s play area, there is no accessible play equipment here.
IMAGE Stepped entrance to tennis courts
IMAGE Step free access to tennis courts
In front of the tennis courts is the Gardens Gallery. This also has stepped entry from the front however there is a useful map on the right-hand side of the building that guides wheelchair users to the accessible entrance and alarm bell to request assistance. This is at the back of the building which can be accessed by a ramp on the right, this is a short distance away.
Near here is the gardens café. This has a slight step for entry. It may be possible for a wheelchair user to enter the gardens as the step is slightly lowered, however the step at the exit would be too high. Due to COVID-19 there is currently a one-way system in place meaning it wouldn’t be possible for a wheelchair user to use the café safely.
IMAGE Map to accessible entrance to Gallery
IMAGE Accessible entrance to Gallery
IMAGE Alarm bell for Gardens Gallery
IMAGE Step at exit of cafe
Accessible Toilet
Step free access to the accessible toilet requires leaving the gardens for a moment and entering back in through a different entrance. There is a large accessible toilet that requires a RADAR key for entry. This toilet has turning space and plenty of room for a wheelchair user and assistant.
The toilet is in the middle of the wall, meaning there is a large transfer space on either side and the sink would not be reachable from a seated position on the toilet. This means the sink cannot be reached from the toilet. There or two drop down rails on either side of the toilet and handrails fixed on the wall at the back of the toilet. The toilet is at the correct height from the ground at 48cm, allowing for easy transfer for a wheelchair user.
All the amenities are at a lowered height and there is a sanitary bin next to the toilet, however there is no mirror.
IMAGE Door in disabled toiler
by Christian Drewitt | Cheltenham, Leisure, Park
Imperial Gardens
*Social distancing guidelines were stringently followed during this audit*
Accessibility Rating
Physical
Three and a half out of five
Location: Imperial Gardens
Imperial Square
Cheltenham
GL50 1
Parking and entrance
There is roadside parking all around Imperial Square and there are 2 accessible bays. The accessible bays are smaller than the recommended size and the closest dropped kerb is on the corner.
Access around Imperial Gardens
The Gardens are kept in pristine condition and are full of beautiful flowers, it’s an ideal place for a picnic on a summers day.
Overall access around Imperial Gardens is very good. The pathways are clear and smooth and wide enough for people to pass each other at a safe distance. There are times when a wheelchair user will need to take a less direct route in order to avoid steps or the grass, however there is nowhere that is inaccessible for a wheelchair user. The grass is smooth meaning it would not be too difficult for a wheelchair user to wheel onto the grassed areas.
There are benches located all around the outskirts of the gardens. Some of these have plants on either side meaning a wheelchair user will be unable to sit next to somebody on a bench.
The information boards and signage around the gardens are in a small font and may be difficult for somebody with a visual impairment to read.
IMAGE Bench with foliage surrounding
IMAGE Wide level pathways
Garden Bar
The garden bar has a hand sanitising unit at the entrance and a ramp leading up to the bar. There is no lowered bar area.
The original garden bar seating area has steps to gain access from the bar so would be inaccessible for a wheelchair. There is also a marquee next to the bar with a seating area inside, this has step free access.
IMAGE Wide pathway and marquee
IMAGE Hand sanitising unit
IMAGE Gate to seating area
Accessible toilet
There is an accessible toilet at the end of the building behind the bar. There is step free access to this by following the path around the marquee. There is also stepped access from the far end of the bar. This requires a RADAR key for entry.
There is no handle on the front of the door which means it would be difficult for somebody with limited dexterity or a wheelchair user to open. The toilet measures 1330mm x 1660mm, this is below the standard and is quite small. It would be quite difficult for a wheelchair user and a carer fit in here.
There is a small transfer space on the right of the toilet and all the amenities are lowered apart from the coat hook. There are well placed grabrails and a drop-down rail. There is no emergency pull cord in the toilet.
IMAGE Steps to disabled toilet from bar
by Christian Drewitt | Cheltenham, Leisure, Park
Pittville Park
*Social distancing guidelines were stringently followed during this audit*
Accessibility Rating
Physical
Four out of five
Location: Pittville Park
Evesham Road
Cheltenham
GL52 2AP
Parking and entrance
There is roadside parking all around Pittville Park that is free for blue badge holders. There is also a car park at Pittville Pump Rooms with 150 spaces and 6 accessible bays. There are step free entrances all around the park. You can gain access directly from the street in some areas.
Access around Pittville Park
The pathways around the park are mainly concrete and in good condition, they are easy to distinguish from the grass and are a good width for people to pass each other at a safe distance. The east side pathway is the only pathway that isn’t of great quality, it is very uneven and uncomfortable for a wheelchair user. There are low hanging trees on the east side of the park that may cause an obstruction or difficulty for the visually impaired.
The grass is relatively even throughout Pittville, meaning a wheelchair user or person with limited mobility will be able to venture onto the grass without much struggle. There are also plenty of benches around meaning nobody needs to travel very far to reach a rest point. The park is also full of trees which provide plenty of shade and there are bins all over the park.
There is a large duck pond in the centre of the park which makes for beautiful scenery. Around this pond there is a pathway, the pathway doesn’t go the full way around the pond and there are steps at on section of it.
There is a small kiosk serving ice creams and snacks at the east end of the park. This has a ramp leading up to it for wheelchair users. There are also round picnic benches here with part of the seating removed, this means a wheelchair user can also sit comfortably at the bench.
There is a very large play area at Pittville which is great for children. We did not enter the play area during our visit as it was very busy and would have been difficult to maintain social distancing. There is a level roundabout in the play area which is great for wheelchair users.
General access around the entire of Pittville Park is seamless and enjoyable.
IMAGE Steps to pond side pathway
IMAGE Low hanging trees over path
Accessible toilet
There is an accessible toilet near the play area that is free to use and does not require a RADAR key. The doorway is a suitable width and there is a large lock and handle on the door making it easier for people with limited dexterity. There is also a grab rail on the door for ease of opening and closing. The toilet is a good size with plenty of turning space and all the amenities are at a lowered height. The toilet seat and grab rails are a contrasting colour to the walls to aid the visually impaired.
The lighting in the toilet is quite dim and there is no emergency pull cord. The floor is non slip and there is a baby change unit on the left.
Changing Places toilet
Near the play area there is a large Changing Places toilet which requires a RADAR key for entry. This toilet was very clean during our visit. The lighting is quite dim and may be difficult for someone with a visual impairment to adjust to when entering from outside. The Changing Places toilet comprises of an electric hoist, toilet, shower with large controls, grab rails in a contrasting colour to the walls, mobile room divider and height adjustable fold up bench.
There is also an emergency pull cord near the bench and toilet however there are no ring pulls on the one near the bench. There are 2 coat hangers near the door and different heights making them suitable for a wide range of people.
IMAGE Entrance to Changing Places
IMAGE Toilet in Changing Places
IMAGE Coat hooks in Changing Places
IMAGE Hoist in Changing Places
by Christian Drewitt | Leisure, Park, Stroud
Daisy Bank Park
*Social distancing guidelines were stringently followed during this audit*
Accessibility Rating
Physical
One out of five
Location: Daisy Bank Park
Daisy Bank
Stroud
GL5 1HG
Parking and entrance
There isn’t a designated car park for Daisy Bank Park, however there is roadside parking on Horns Road. All the entrances on Horns Road have multiple steps therefore are inaccessible for wheelchair users. At the top of Daisy Bank there is a step free entrance. This road has a steep incline and would be very difficult for a manual chair user or people with limited mobility.
At the midway point on Daisy Bank there is another stepped entrance. The first step is large and would be difficult for people with limited mobility.
The accessible entrance at the top of Daisy Bank has a sharp right turn and is very narrow. It is also uneven in places and may be a significant trip hazard or cause a wheelchair user difficulty to navigate around the corner.
IMAGE Road to step free entrance
IMAGE Stepped entrance at bottom
IMAGE Entrance with large step
IMAGE Uneven pathway at step free entrance
IMAGE Gate at step free entrance
Access around Daisy Bank Park
Daisy Bank Park is on a steep gradient with a play area at the top. The pathway from the accessible entrance to the play area is uneven in places and not clearly distinguishable from the grass.
There are 2 entrances to the play area, the first is before the swings. This is step free; however, the climber is in a sandpit which has a step down, meaning a wheelchair user would not be able to travel any further than the entrance. It is also unclear that there is a slight drop which may cause difficulty for the visually impaired.
The second entrance leads to the roundabout, swings and slide. This entrance has a step so a wheelchair user would not be able to enter. There is no accessible play equipment in this play area.
As Daisy Bank is on a natural incline it is difficult to make it fully accessible and care should be taken for people with limited mobility when on the grassed area, due to the hill.
IMAGE Pathway along top of Daisy Bank
IMAGE Climber in play area
IMAGE Step free entrance to play area
IMAGE Stepped entrance to play area
IMAGE Roundabout and slide
by Christian Drewitt | Leisure, Park, Stroud
Uplands Playing Fields
*Social distancing guidelines were stringently followed during this audit*
Accessibility Rating
Physical
Three out of five
Location: Uplands Playing Fields
Uplands Road
Stroud
GL5 1
Parking and entrance
The road to the car park for Uplands Playing Fields is quite narrow and has several large, damaged speed bumps, these must be approached with care. There is no signage to the car park which may be confusing for somebody who has never visited before.
The car park is a decent size but is on a hill, therefore can be on quite a steep gradient in places and there are no marked bays.
Access around Uplands Playing Fields
There is a steep slope down to the large field, however a wheelchair can gain access to the field via a grass pathway around the left and near the play area. It is advised that this is approached with caution, especially for those with a visual impairment. The grass pathway to the play area is steep in places and a bit uneven due to it being on grass, however it is accessible overall. On the left of this pathway is a rock-climbing wall and swing, the wall was barricaded, and the swing removed on our visit, due to COVID-19 lockdown restrictions.
IMAGE Large playing field
IMAGE Large playing field 2
There is a fenced off basketball court and a play area to the left at the bottom. Due to COVID-19 restrictions we were unable to enter the play area, however noticed that there is a large chair swing which would be great for people with limited mobility. There is a picnic bench near the play area with a large overhang on one side, this is great for a wheelchair user and would allow for plenty of space to sit at the table comfortably while not having to worry about table legs or obstructing anybody else.
IMAGE Chair swing in play area
IMAGE Basketball court and play area
IMAGE Bench with large overhang
by Christian Drewitt | Leisure, Quick Picks, Recommended Venues, Stroud
Subscription Rooms
*This audit was completed before the COVID-19 social distancing measures were introduced*
Accessibility Rating
Physical
Three and a half out of five
Sensory
Four and a half out of five
Location: Subscription Rooms
George Street
Stroud
GL5 1AE
Parking and entrance
There are 8 accessible bays at the back of the Subscription Rooms that are free for blue badge holders. Disabled guests are entitled to use the back entrance of Subscription Rooms which is much closer to the car park. There is a small doorbell on the back door to gain entrance. There is also step free access at the front of the building. To get to the front of the building you are required to travel on the road which may cause distress for a wheelchair user who isn’t accompanied by anybody.
The ramp to the main entrance is on the opposite side of the building to the car park, it has a handrail and the edges of the ramp are painted white to make them more visible for people with a visual impairment.
The main doors are automatic and there is a ramp inside on the right.
IMAGE Subscription Rooms Night
IMAGE Entrance electric doors
001_09MAR22_BP1924
© Ben Phillips
Reception/Box office and offices
The reception is at the top of the ramp on the left. This is a large space with plenty of sofas. The desk is at a lowered height meaning the receptionist can easily communicate with a wheelchair user or person of small stature.
The offices for employees of the Subscription Rooms are to the right of the box office. These a spacious so allow plenty of room for a wheelchair user to work here. The desks are large and have plenty of knee recess underneath.
George room
The George room is on the right of the entrance and is often used for exhibitions and smaller events. This is an easily accessible room and is ideal for wheelchair users. This room would be used as the dressing room for wheelchair users as the 2nd floor is currently inaccessible.
Bedford bar
The Bedford bar is down a small passageway that has spotlights on the walls. It is quite dark down this passageway however it is not a very long distance.
The tables in the Bedford bar are all a suitable size for a wheelchair user to sit underneath comfortably and the chairs are easily moveable. The Bedford bar is beautifully decorated and is a lovely place to relax.
The bar is quite high and there is no lowered section for wheelchair users so it may be difficult for a wheelchair user of person of smaller stature to communicate with the bar staff. There are no large prints menus currently available however there is a blackboard at the back of the room with the menu in a large font.
IMAGE Passageway to Bedford bar
134_09MAR22_BP2708
© Ben Phillips
Accessible toilet
The accessible toilet is on the right-hand side of the building near the Bedford bar. The toilet is quite small making transferring to and from the toilet quite difficult for a wheelchair user. There is an emergency pull cord on the right-hand side of the toilet when seated, there are no ring pulls on the cord so it may be difficult for somebody with limited dexterity to grab hold of the cord. All the amenities are at a lowered height which is suitable for a wheelchair user.
IMAGE Accessible toilet door with signage
Lift
The lift is large enough for a wheelchair user and assistant but there is not enough turning space. The buttons are easy to reach and there is a lift voice communication. There is also a mirror on the back wall so a wheelchair user can see behind them when reversing out of the lift.
There is a refuge area just outside the lift with enough space for up to 6 wheelchairs.
Ballroom and stage
The ballroom has a capacity of up to 400 people and all the chairs are moveable making it a very versatile space. Up to 6 wheelchair users can attend an event in the ballroom at any one time.
The stage is currently inaccessible for a wheelchair user due to its height. There are steps with a handrail leading onto the stage on the right-hand side.
Balcony
The balcony over-looking the ballroom is currently inaccessible for wheelchair users due to there being steps to get to it on each side. This area is typically used when a show is sold out for extra seating, however they would allow this space to be used for somebody on request if they would prefer to be away from crowds etc.
IMAGE Ballroom from Balcony
IMAGE Corner of balcony that could be ramp
Kendrick bar
At the back of the ballroom is the Kendrick bar which is open throughout performances. There is now an additional entrance to this bar from the middle of the ballroom which is much wider than the original end entrance and would be much easier for wheelchair users. The bar is directly to the left which could cause congestion for people trying to get through to the queue and be difficult for a wheelchair user to get through. The tables are not suitable for a wheelchair user as they are too narrow to sit under comfortably. To the right-hand side of the bar is another door which takes you back to the landing and refuge point.
051_09MAR22_BP2541
© Ben Phillips
Dressing rooms
The dressing rooms are currently inaccessible for wheelchair users due to fire safety regulations. There is a spiral staircase that leads to the dressing rooms and an evac chair cannot be used on these types of staircases. There is a toilet and shower in the dressing rooms as well as a small kitchenette. The dressing rooms are very large and spacious with good lighting.
IMAGE Entrance to dressing rooms
by Christian Drewitt | Attraction, Leisure, Park, Stroud
The Leazes
*This audit was completed before the COVID-19 social distancing measures were introduced*
Accessibility Rating
Physical
One out of five
Location: The Leazes
Stroud
GL5 1
Parking and entrance
There is a small car park at the bottom of The Leazes at the end of Far Leazes, there is limited signage to this. The bays are unmarked and there are no accessible bays.
Access around the Leazes
Access around the Leazes isn’t very good. There are no pathways meaning there is substantial risk of a wheelchair user getting stuck in mud after bad weather. There are low hanging trees at the entrance which may cause issues for people with visual impairments. There is a football pitch that has been levelled out to allow for games to be played. The Leazes is also very hilly and the gradients are quite steep so it may be difficult for people with limited mobility. There are bins dotted around the Leazes meaning it is kept tidy.
There is play equipment on the different levels and there are benches at the top of the Leazes.
IMAGE Entrance near car park
IMAGE Potential slip hazard
by Christian Drewitt | Attraction, Leisure, Park, Stroud
Accessibility Rating
Physical
Two out of five
Location: Park Gardens
Slad road
Stroud
GL5 1QW
Parking and entrance
There are 2 parking bays with 30 minutes stay on the road next to Park Gardens. There is also on road parking available for blue badge holders.
The entrance to Park Gardens is very wide and step free. Park Gardens is on quite a steep gradient so going uphill is unavoidable.
Access around Park Gardens
There are 3 pathways to the top, the pathways on either end would be suitable for an electric wheelchair user but may be difficult for a manual chair. The middle pathway is too steep for a wheelchair and is not a recommended route. There is a handrail all the way up the middle pathway to aid people with limited mobility or who struggle with the steep gradient.
IMAGE Pathway near play area
IMAGE Steep hill with handrail
IMAGE Pathway looking down at entrance
IMAGE Hill to very top – not advised for wheelchair users
There a plenty of benches around the gardens which make for suitable rest spots.
At the top of the hill there is a sheltered area with a bench inside. This is currently inaccessible due to a step on either side.
IMAGE Stepped entrance to shelter
The play area is inaccessible for wheelchair users due to a steep slope down to the play equipment.
It is possible to do a full circle of Park Gardens which means the flow and movement around the gardens is good.
All routes and pathways are clear and easily visible which will aid people with visual impairments.
It is not possible for a wheelchair user to get to the very top of the gardens as the gradient is too steep.
IMAGE Entrance to play area
by Christian Drewitt | Leisure, Quick Picks, Stroud
Accessibility Rating
Physical
Four out of five
Location: Bank Gardens
30 High Street
Stroud
GL5 1
Parking and entrance
There is enough space available for 3 or 4 cars in a disabled section at the entrance to Bank Gardens. These are free for blue badge holders. If these spaces are full there are also 2 disabled spaces outside the library just under 300ft away. There are also steps up to the gardens from near the library and steps from St Laurence Church at the top of the will.
The entrance and the majority of the gardens are on a slight uphill gradient. The pathway is uneven in places and may cause a trip hazard or difficulty for a wheelchair user.
IMAGE Entrance to Bank Gardens
IMAGE Pathway at entrance
Access around Bank Gardens
There are benches all around Bank Gardens which make for perfect resting spots for people with mobility issues. There is also a picnic bench with half of the seat on either side removed, this is perfect for wheelchair users to be able to make full use of the bench and sit next to friends or family. This was a particularly impressive aspect of Bank Gardens.
On the right of this section there are 2 benches. These are both on a heightened slab of concrete. This make cause a trip hazard for people using the benches or don’t realise or forget that they are slightly higher than ground level. This area is quite near the entrance, however, to return to the entrance via a pathway you have to go back on yourself. There is a section that is clearly used as a pathway are the grass is damaged, however this would be unsafe for a wheelchair user.
The second area of the gardens is slightly steeper and may cause a bit of difficulty for a manual chair. There is a section of pathway that takes you to the far side of the gardens which is covered in moss and would be difficult to identify for somebody with a visual impairment.]
There is an elevated area with benches on that has steps on the near side and a ramp on the far side. It is quite a steep ramp to this area and would be difficult for a manual wheelchair, however it is fine for an electric chair.
There are no disabled toilets in the gardens, the nearest disabled toilet is at the library.
IMAGE Picnic bench with space for 2 wheelchairs
IMAGE Top section of gardens
IMAGE Steps to elevated section
IMAGE View from elevated section
IMAGE Potential route for pathway to improve flow
by Christian Drewitt | Leisure, Quick Picks, Stroud
Accessibility Rating
Physical
Three out of five
Sensory
Four out of five
Location: Farmhill Baptist Church
Farmhill Lane
Stroud
GL5 4BX
Farmhill Baptist Church is currently in the process of being converted into a community hall. This access audit was undertaken to advise on a range of improvements that need to be implemented to ensure it is as accessible as possible for the whole community.
Parking and entrance
The entrance to Farmhill Baptist Church isn’t very clear and looks quite like a driveway to a house. This may cause confusion if following a satnav as there is a road next to it that it seems is the correct turning to make.
The driveway is on a steep incline with very rough terrain. Care must be taken when driving up it and it would be difficult for a wheelchair user or individual with visual impairments arriving without a vehicle, so assistance will be required. It is not recommended to attempt this in a manual chair. The only step free access to the church is via the driveway as there is currently no footpath.
There is a small car park at the top of the driveway. There are currently no marked parking spaces.
There is step free access to the main building with a slight ramp to the front door. The main doors are double manual doors which leave plenty of room for a wheelchair to get through.
IMAGE Entrance from car park
Main hall
The main hall is a large open plan space with moveable furniture. There is also a large kitchen with plenty of space for ease of movement, there are 2 steps that lead to this however, making it currently inaccessible for wheelchairs. The signage in the kitchen
At the front of the main hall is the Baptist pool, this has also has 2 steps to access it, however it is currently not in use, so access is not necessary.
There are two fire exits on either side of the hall. These both have steps to exit and would therefore be unsuitable for a wheelchair user or person with limited mobility to use.
IMAGE Entrance to kitchen
IMAGE Fire exit to garden
IMAGE Fire exit to car park
Accessible toilet
To the left of the entrance is the accessible toilet. This is a good size however there is a baby change unit inside that significantly impacts on manoeuvrability. The doorway is 820mm wide, due to the shape of the toilet this should be slightly wider. The toilet is the correct height at 48cm from the ground making transferring to and from the toilet easier. There is no emergency pull cord in the toilet. There a well-positioned grab rails on either side of the toilet and next to sink, there is also a drop-down rail. The transfer space is on the left of the toilet as you face it. The floor is non slip and all of the amenities are at a lowered height. The lock on the door is quite small and would be difficult to use for somebody with limited dexterity.
IMAGE Baby change unit in disabled toilet
Garden
There are plans to redesign the garden to make it as accessible as possible. These plans include a shelter at the top of the pathway and a path around the back of the building from the car park. Currently it is accessible however there is a gap in the pathway so travelling over grass is required.
by Christian Drewitt | Attraction, Leisure, Quick Picks, Recommended Venues
International Centre for Birds of Prey
Accessibility Rating
Physical
Three out of five
Sensory
Four out of five
Location: International Centre for Birds of Prey
Boulsdon House
Newent
GL18 1JJ
Parking
There are 4 accessible bays just outside the entrance to the International Centre for Birds of Prey (ICBP). These are clearly marked and are very close to the entrance. There is shelter over the entrance so a wheelchair accessible vehicle can easily be reversed to the door so a wheelchair user can be sheltered from rain when entering the vehicle.
Entrance, reception and gift shop.
There is a singular push door with a slight ramp upwards. A wheelchair user will need some assistance to open this door.
The gift shop is very spacious and tidy with plenty of room to manoeuvre. The shelves are at a good height and the open plan layout makes it very easy to navigate.
The reception area is also in the gift shop. There is no lowered counter at reception.
Carers get half price entry to the centre.
The centre
The signage around the centre is in a large clear font and is not too high meaning it is easy to read for people with a sight impairment.
The pathways around the centre are mostly firm apart from some areas that may be slippery when wet. We were informed on our visit that this is something that is being looked into to ensure visitors safety during bad weather. There are also always staff on hand to help anybody who may require it. There are areas that have quite a steep incline however there are alternative routes that make it easier for a wheelchair user or person with limited mobility.
There are 4 wheelchairs that can be borrowed during visiting free of charge, however it is recommended that visitors wishing to borrow these call the centre and let them know in advance.
There are six dogs that live at the centre. If an individual or group have a fear of dogs then they can be kept inside during the visit, however the centre must be informed of this in advance as it is important that they are not kept inside all day.
There benches all over the centre meaning people with limited mobility can rest at points all around the centre.
There are experience days available at ICBP for groups of up to 6 people. These are suitable for people with disabilities. These begin at 10am and include having 2 or 3 birds flying to an individual’s fist, a cup of tea and biscuits, visit the hall and handling the birds, and back outside to do a circuit with the birds following.
There are also Owl Evenings that take place over the festive period, there is no price reduction for anyone for these. These include lots of activities, mulled wine and a hot meal. For more information on experience days visit www.icbp.org.
It is recommended to inform ICBP of any specific requirements or wheelchair users that will be attending so that they can be suitably accommodated. There are experiences such as holding the birds, this is suitable for anybody that is able to hold their arm up for a period of time. For people who may struggle with larger birds the staff will make sure that the demonstration is with a lightweight bird.
There are guided tours available for large groups of around 14, if there are significantly less people then this it is requested that a donation is made. These tours can last between 20 and 40 minutes depending on the requirements of the group.
It is important that visitors are very quiet during flying demonstrations so to not startle the birds.
The outside flying area has a specific space for wheelchair users with clear signage stating that area is for wheelchair users and pushchairs. There is also space for wheelchair users in the indoor flying area, however if there are numerous wheelchair users this may obstruct the exit.
It is possible to rebook any visits if the weather is particularly bad. During bad weather the flying demonstrations can take place indoors along with a PowerPoint.
IMAGE Seating area in outdoor demonstration area
IMAGE Outdoor demonstration area
IMAGE Indoor demonstration area
Accessible toilets near owl sanctuary
There are two accessible toilets near the owl sanctuary, one in the ladies and one in the men’s. There is a slight ramp into the toilets. The men’s toilet is immediately on the left as you enter, and the ladies is directly in front.
There is no drop-down grab rail in the men’s toilet which would make it very difficult for a wheelchair user to transfer. The ladies accessible toilet has a fixed grab-rail and drop-down grabrail making it more suitable for wheelchair users. There are no emergency pull cords in any of the toilets and there are no handrails near the sinks. The sinks aren’t reachable from a seated position on the toilet. The door locks in both accessible toilets are both quite small and may be difficult to use for somebody with limited dexterity.
IMAGE Inside owl sanctuary
IMAGE Entrance to toilets
IMAGE Male accessible toilet
IMAGE Ladies accessible toilet
Café
The café has a single push door. This may be difficult for somebody in a wheelchair to open alone. The café serves hot and cold food and the tables are suitable for a wheelchair user to sit under comfortably. There is also a section of the café that is behind a gate that must be kept shut – this is a dog free zone. There are no large print menus in the café.
Accessible toilet in cafe
The doorway to the toilet is a suitable width for an accessible toilet, however there is a baby change unit behind the door which causes an obstruction and may cause a wheelchair user difficulty when entering. This baby change unit is moveable so could be removed upon request. All the amenities in the toilet are at a lowered height and there is a sanitary bin in the toilet. There is a fixed grab rail on the wall next to the toilet and a drop-down rail and fixed rail on the transfer side. There is also a vertical grab rail on the left of the sink.
IMAGE Accessible toilet in cafe
IMAGE Baby change unit in accessible toilet
by Christian Drewitt | Attraction, Leisure, Pubs, Quick Picks, Stroud
Accessibility Rating
Physical
Two out of five
Sensory
Four out of five
Location: Prince Albert Inn
Rodborough Hill
Stroud
GL5 3SS
Parking and entrance
There is no allocated parking for the Prince Albert, however this is a dropped kerb at the side of the building that is often used as a drop off point. This is on double yellow lines so can also be used as a parking space for a maximum of 3 hours for blue badge holders. The closest car park is at Rodborough Community Hall which is approximately 200 metres away. There is also on road parking on Walkley and Rodborough Hill.
The front door has an opening of 890mm. There is a small step at the main entrance, which is too high for a wheelchair user, however there is step free access at the side of the building that enters into the courtyard. There is a doorway into the pub on the right of the courtyard. This is 740mm wide and may cause difficulty for a larger wheelchair.
IMAGE Step at main entrance
IMAGE Wide gated side entrance
Bar and live music area
The bar and live music area are in a large space with all furniture being moveable. This means that tables and chairs can be removed accordingly to allow for more space for movement if it is required. A lot of the tables are small round tables with stools, these are quite low and would be likely be uncomfortable for a wheelchair user to dine at. There are a selection of larger, higher rectangle and square tables which would comfortably accommodate a wheelchair user.
All of the lighting is on dimmer switches so can be changed according to visitor’s needs. There are also ear plugs and ear defenders available upon request for individuals with sensory issues.
There is no lowered bar for wheelchair users or people of a smaller stature, however there is an opening at the bar that the bar staff are trained to serve from when communicating with wheelchair users.
Family staff members at the Prince Albert have received dementia awareness training and there is always a family member present.
During live performances there is a stage erected in the bar area. This is 8 inches high which is great for wheelchair users anywhere in the bar to be able to get a clear view of the stage. There is currently no ability for a ramp to be attached to the stage so wheelchair users can perform on the stage, this is due to a lack of space, but is something that the owners are attempting to resolve.
Courtyard
At the back of the pub is a sheltered courtyard with outdoor heating mounted on the walls. The furniture is all moveable and large tables and benches are removed during busy periods to aid ease of movement. There is a kitchen area in the courtyard that is rented out to independent businesses. This has a low counter which is suitable for wheelchair users and people of smaller stature to communicate with the kitchen staff comfortably.
There are no disabled toilet facilities at the Prince Albert, however there is a large unused space in the courtyard, and we were informed on our visit that there are plans for a disabled toilet to be installed here in the future.
Toilets
As stated above there are no accessible toilets and the standard toilets would be difficult to get to for a wheelchair user. The corridor to the toilets is quite narrow, measuring 840mm at the corner. The doorway to the men’s toilet is 670mm wide.
There are no handrails in any of the toilets however we were advised that this would be something that could be rectified in the future. There are two cubicles in the ladies toilet and one in the men’s.
IMAGE Ladies toilet cubicle
IMAGE Corridor to mens toilet
IMAGE Entrance to mens. Also accessible from outside
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Accessibility Rating
Physical
Two out of five
Sensory
Four out of five
Location: Berkeley Castle
1 High Street
Berkeley
GL13 9BQ
Parking
There are 4 accessible bays just outside the entrance to Berkeley Castle. These are not very clearly marked however they do give very easy access to Berkeley Castle. Parking is free for blue badge holders.
Entrance and reception
The entrance to Berkeley Castle is flat and smooth so is comfortable for a wheelchair user. There is clear signage at the entrance with contrasting background and font.
The gift shop is easily identifiable and is where you purchase tickets to view the castle. The staff at reception are very friendly and happy to help in any way.
The gift shop has low tables with gifts neatly placed and easily reachable.
To the left of the reception desk is the entrance to the castle. This is step free and there is a wide footpath to the castle.
IMAGE Entrance to Berkeley Castle
Castle
There is a short journey from the gift shop to the castle that takes about 5 minutes to complete. The pathways here and mostly flat and wide, with one slight uphill corner with a bit of uneven ground, but nothing too hazardous. There is a suitable amount of signage on the route so there is never enough time to get confused about whether you are going the right way.
As you get closer to the castle there is signage for children that directs to the dressing up area, toilets, entrance and gardens and grounds. This is clear with a contrasting font and background colour.
The castle entrance is a wide, open space with beautiful views of the grounds and countryside in the distance. There are areas of the gardens that are accessible, however some viewing areas are only accessible via steps. There are benches around the gardens which is positive for people with limited mobility who require rest stops. Care should be taken around the grounds as some surfaces are uneven and will be slippery when wet.
Due to Berkeley Castle being a listed building, it is very difficult for it to be made fully accessible. The only part of the castle that is accessible in a wheelchair is the Great Hall. This is a huge, stunning room.
There is a map of the castle available, however it may be too small for people with a visual impairment to see clearly.
Carers get free entry to the castle.
IMAGE Wide pathway to the castle
IMAGE Walkway to castle entrance
IMAGE View from castle grounds
IMAGE Entrance gates to the castle
IMAGE Large information sign
IMAGE Main castle entrance
IMAGE Accessible entrance with portable ramp
IMAGE Portable ramp at entrance
IMAGE Clothes for visitors to try on
IMAGE Dining hall – inaccessible for wheelchair users
Accessible toilet near castle
There is a small step on both routes to the accessible toilet near the castle which an electric wheelchair will be unlikely to be able to use. The toilet is large, and all the amenities are at a lowered height.
There is no emergency pull cord. There are grab rails on the walls and a drop-down rail next to the toilet. These are the same colour as the walls and may be difficult to identify for somebody with a visual impairment. The toilet seat is the correct height and there is a cushioned back for comfort.
IMAGE Signage to toilet, step on route.
IMAGE Step on route to accessible toilet
IMAGE Pathway to toilet, step at top
IMAGE Accessible toilet near castle
Yurt
Near the entrance there is a large yurt that contains a café and coffee shop. This is easily accessible in a wheelchair and is spacious and well lit. The tables are a good size and the chairs are easily moveable. A wheelchair user can sit comfortably under the tables.
IMAGE Yurt Berkeley Castle
Accessible toilet near Yurt
The accessible toilet near the yurt is large enough for a wheelchair user and assistant however it is quite narrow. The grab rails and toilet seat are a contrasting colour to the walls and basin which makes it easier for the visually impaired to identify them. The grab rails are well placed, with a drop-down rail and vertical rail on the left of the toilet and a horizontal rail behind the toilet and on the right. There are also two vertical rails on either side of the sink.
There is a transfer space on the left of the toilet when facing it, however there is a bin in this space. All the amenities are lowered for a wheelchair user. The flush is on the transfer side of the toilet however it is on a chain which may be difficult for somebody with limited dexterity to use.
There is an emergency pull cord to the left of the toilet from a seated position that is slightly in front of the toilet. There is a sign behind the emergency pull cord that states it is important that the cord is hanging freely so it can be pulled in an emergency.
IMAGE Accessible toilet near Yurt
IMAGE Signage on pull cord
Butterfly Garden
Inside the gift shop is the entrance to the butterfly garden.
There are large plastic separation curtains when entering the butterfly garden, this is so that the butterflies don’t escape on entrance and exit of the garden. A wheelchair user will need assistance with holding these curtains open to enable them to pass through.
The butterfly garden is very warm, and the sudden change of temperature may be uncomfortable for someone with sensory processing disorder.
The butterfly garden has a pathway that is wide enough for a wheelchair, however it is not wide enough for an individual to pass by a wheelchair. There are numerous turnings to take meaning a wheelchair won’t cause too much obstruction. There are thousands of butterflies in the garden of all different shapes and sizes and they are truly beautiful.
IMAGE Inside the Butterfly Garden
IMAGE Butterfly in butterfly garden
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Slimbridge Wetland Centre | 18th November 2019
Accessibility Rating
Physical
Four and a half out of five
Sensory
Four out of five
Location: Slimbridge Wetland Centre
Newgrounds Lane
Gloucester
GL2 7BT
Background
The Accessible Gloucestershire team were lucky to be invited to the opening weekend of the new accessible Estuary Tower Hide. During this visit we learnt a lot about the extremely interesting background of Slimbridge Wetland Centre.
Slimbridge Wetland Centre was opened in 1946 by the artist and naturalist Peter Scott. Scott realised that due to World War II, many animals and birds would have been eaten due to the rations. This prompted him to open Slimbridge to help species recover from the war. Since then Slimbridge has substantially grown and is home to a wide variety of birds and animals.
Accessibility around Slimbridge
There are mobility scooters and manual wheelchairs that can be hired for the day at a small cost. It is recommended that you call in advance to book one of these.
There are volunteers who can accompany somebody with a visual impairment around Slimbridge, while giving interesting facts and insights about the wildlife.
The overall access around Slimbridge is very good with clear, even pathways throughout. The tall Observatory at the Visitor Centre can be seen from almost everywhere around Slimbridge making it a very good point of reference and ensuring it is clear which direction the exit is at all times. There are also points of reference throughout the Centre such as a statue of Scott in the middle, which is also on the map. This is positive for people with visual impairments, autism or dementia.
There are gates throughout the centre that require two hands to open and may be difficult for a wheelchair user to open alone.
IMAGE Wiring on floor to make non-slip
IMAGE Tall observatory that can be seen throughout
The best hide for accessibility is the South Lake Discovery which has plenty of lowered windows and binoculars available for use. The majority of hides are very easily accessible with lowered windows, and the newer hides such as the Duck Decoy hide offers knee recess at 2 windows so a wheelchair user can get as close as possible to the window to get the best view.
The Flamingo Lagoon also has great accessibility. There is a ramp to get down to the hide and it has very large windows. This hide is eye level with the flamingos which means it gives a great view for people with a visual impairment. There is also a video screen in here with an audio information headset about the conservation work the WWT are doing for flamingos.
IMAGE Ramp in Flamingo hide
IMAGE View from Flamingo Lagoon hide
Shepherds Hut is unfortunately inaccessible for wheelchair users as it often floods, and wheelchair users can’t get over the sea wall.
The otter pool is fully accessible and has decking and glass at floor level so that public can get a clear view of the otters and easily navigate their way around the otter pool. You can also go through the cave where there is a small window to look through, this would be difficult for someone with limited sight due to the height of the windows and it was quite dark.
Wellybootland is a splash space for children and is fully accessible in a wheelchair. There is also an indoor children’s soft play area.
During the summer months there is an accessible Land Rover Safari which takes you along the banks of the River Severn with an expert tour guide. This can accommodate 2 wheelchairs per journey.
Parking and entrance
There are 17 accessible bays at Slimbridge Wetland Centre which are free to park in all day. The car park is very close to the entrance and involves crossing the car park to a dropped kerb. The accessible entrance is via a large ramp that has a handrail on either side to aid mobility.
There are 2 entrance doors to the Centre, the ones on the right have a push button entrance, open outwards and stay open for a suitable amount of time to allow a wheelchair user to pass through with ease.
IMAGE Entrance to Slimbridge
Reception
There are 2 reception desks, the one on the right is a lowered desk with a wheelchair symbol above to show that disabled visitors should queue for this desk.
The reception is open plan and easy to navigate with a large 3D map in the centre that is updated when changes are made around the Centre. There are also leaflets that you can take with a map on them.
During our visit we were informed that Slimbridge Wetland Centre are in the very early stages of planning for an app that will have a map on it. This is an exciting feature for the future and has the potential to vastly improve the ease of navigating around the Centre.
All the employees at Slimbridge are friendly and willing to help in any way they can.
IMAGE Lowered admissions desk
IMAGE Lowered membership desk
IMAGE Large map in middle of Visitor Centre
Observatory
From the reception there is a lift to access the Observatory. This is a great opportunity to get a 360-degree picture of the centre and offers exceptional views.
The lift is large enough to fit a wheelchair user and an assistant. The lighting is very dim in the lift and may cause an individual with a visual impairment or dementia difficulty in adjusting. The lift is also quite loud and may cause alarm for somebody with sensory issues.
Care should be taken by wheelchair users when reversing out of the lift as the stairs are close to the turning space.
There is one manual door to enter the Observatory. The space in the Observatory is wide enough for a wheelchair user to navigate with ease and there is turning space at the end. The windows are low enough for a wheelchair user or person of smaller stature to see out of, however there is no knee recess which means it may be difficult for a wheelchair user to see directly below.
IMAGE Top of stairs and lift
IMAGE View from the Observatory
IMAGE View from the Observatory 2
Accessible toilet on ground floor near ramp in Visitor Centre
The accessible toilet is large enough to comfortably fit a wheelchair user and assistant with ease. The lighting is quite dim and may cause difficulty for somebody with a visual impairment.
The toilet seat is 45cm from the ground which is 3cm below minimum requirements and it has a cushioned back for comfort. All of the amenities in the toilet are lowered for a wheelchair user or person of a smaller stature and the floor is non slip.
The grab-rails and toilet seat are the same colour as the walls which may cause difficulty in identifying them for somebody with a visual impairment.
There is an emergency pull cord to the right of the toilet however it is not reachable from the toilet. There is a lowered coat hook on the right wall.
The toilet is clean and hygienic and there are no distracting sounds.
IMAGE Accessible toilet in Visitor Centre
Restaurant
There are an assortment of hot and cold food and drink on offer in the restaurant. This is a large space with some booths and some tables and chairs. The chairs are easily removable for a wheelchair user; however the table leg underneath may make it difficult for a wheelchair user with footplates to get as close as they would like to the table.
Cinema
During our visit to the opening of the Tower Hide we attended a very interesting and informative talk in the cinema. The cinema is well lit and has step-free access by doors on either side. There aren’t any wheelchair spaces which means a wheelchair user will need to sit in front of the first row.
Estuary Tower Hide
The new accessible Estuary Tower Hide is a great way to get stunning views of the wildlife at Slimbridge.
Care should be taken on the way to the hide as the ground can be slippery when wet in places.
There are 2 levels to the hide with a lift for access. The lift is large enough to fit a wheelchair user and an assistant. It is a platform lift that requires the button to be held down for the duration. The button is large and very easy to use.
Care should be taken when reversing out of the lift as the stairs are near the turning space. When the lift door opens it partially obstructs the entrance into the hide. The door doesn’t remain open for very long and may need somebody to hold it open while a wheelchair user reverses out of the lift.
On the first floor there are windows at different heights including lowered windows for wheelchair users. The windows also open inwards and provide a wheelchair with knee recess. There are also benches so people with limited mobility can enjoy the views from a seated position.
The 2nd floor doesn’t have a roof, so you feel fully immersed in the surroundings. This gives brilliant views from floor to sky and is truly spectacular. This area is spacious and easy to navigate for a wheelchair user. There are sections that have glass from the floor, so these areas are great for wheelchair users or people of a smaller stature to get a great view of the wildlife below.
IMAGE Lift in Estuary Hide
IMAGE Inside lift in Estuary Hide
IMAGE Windows with knee recess when open
IMAGE Top floor of Estuary Hide
Riverlife
There is a play area and kiosk at Riverlife that offers a choice of food and drink. The benches are not suitable for wheelchair users as there is no knee recess.
Accessible toilet in Kiosk at Riverlife
The accessible toilet is down a narrow pathway on the right of the kiosk at Riverlife. It may be quite difficult for larger wheelchair to manoeuvre into the toilet as the pathway is narrow.
The accessible toilet is large enough to fit both a wheelchair user and assistant. It may be difficult to transfer to the toilet as the basin is quite far away from the nearest wall and grab rail. The drop-down rail is also quite far away from the transfer side of the toilet.
There is an emergency pull cord, however it is not reachable from a seated position on the toilet.
The floor is non-slip and all the amenities are at a lowered height, there is also a lowered coat hook for wheelchair users or people of a smaller stature.
IMAGE Childrens play area
IMAGE Benches near play area
Image – disabled toilet near play area
Arctic Adventure
New to Slimbridge in Summer 2019 is the Arctic Adventure. Many birds at Slimbridge, such as the Bewick’s swans (one of Scott’s favourites), have flown the 4000km from the arctic tundra.
The Arctic Adventure is a beautiful cabin that is based on a real research hut that was used by Scott. It is a great immersive experience for families and the cabin is accessible throughout.
IMAGE Inside the Arctic tundra
IMAGE Inside the Arctic tundra 3
IMAGE Inside the Arctic tundra 2
IMAGE View from inside the Arctic tundra
Scott House
We were lucky enough to get a private tour of Scott House during our visit to Slimbridge. This is where Peter Scott lived with his wife. The house has been kept almost exactly as it was when Scott lived there, and it is quite remarkable to visit.
The hallways in Scott House are quite narrow and may be difficult for a large wheelchair to navigate. There is a step up to the hallway that leads to the kitchen, however there is a portable ramp to aid wheelchair users.
The turning into the kitchen is quite narrow due to the stair bannister. These are the original stairs and bannister, so it is important that they remain where they are to keep the house in the same condition it was when Scott lived there.
As the house is now a museum it is important that visitors do not sit on the original furniture. There is a Slimbridge chair in each room that is not part of the museum and is there so that people with limited mobility or who cannot stand for long periods of time are able to rest during the tours.
Each room is large enough for a wheelchair user to navigate, the only difficulty may be in the kitchen which has the dining table in the middle.
Scott’s office is spectacular with floor to ceiling windows to give the best views of Slimbridge. There are lots of original notes and books around the house that make for a very interesting read and the tour is filled with lovely anecdotes throughout.
The Scott House tour really shouldn’t be missed!
IMAGE Portable ramp inside Scott House
IMAGE Narrow corner in Scott House
IMAGE Fireplace in Scott House
Gift Shop
To exit Slimbridge you must walk through the gift shop. Here there are an excellent selection of gifts on tables and shelves. Some of the tables are diagonal which means the corners protrude outwards, this may be a hazard for a wheelchair user or person of a smaller stature.
IMAGE Route to exit through gift shop
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks
Birdland | 21st October 2019
Accessibility Rating
Physical
Three out of five
Sensory
Four out of five
Location: Birdland
Rissington Road
Bourton-On-The-Water
GL54 2BN
Parking
There isn’t a car park at Birdland however there is a public car park a short walk from Birdland. There are 2 accessible spaces which are at the side closest to the walkway to Birdland. Blue badge holders can park here for free all day.
There are public toilets in this car park that charge 20p for entry, and an accessible toilet that requires a RADAR key. The toilet is large enough to fit a wheelchair user and an assistant and has an automated sink and hand dryer at a lowered height.
The route to Birdland is flat and on sturdy ground. It involves leaving the car park at the end near the toilets and journeying along the pavement. This only takes a couple of minutes.
Entrance and reception
There is a slight ramp to enter the reception at the entrance and is gained via a single push door. A wheelchair user may need assistance in holding this open. The reception counter is all at a lowered height making it easy for a wheelchair user or person of smaller stature to communicate with the receptionist. Once a ticket to Birdland is purchased the receptionist will guide individuals to the entrance. This is another single manual door which a wheelchair user may need assistance with.
The reception is easy to navigate and has plenty of space for a wheelchair user to get around easily.
Access around Birdland
Once outside, the pathways are wide and spacious and have good viewing with low boundaries for the enclosures. There is large signage along the route that describes what to expect around Birdland.
There are numerous sections to Birdland, these include: Meet the Birds, Penguin Shore, Jurassic Journey, Indoor Discovery Zone, Encounters Area, Desert House and Out of Africa. All of these areas are accessible for a wheelchair.
There are numerous “you are here” maps around Birdland which is a great way to make maps immediately less confusing.
There are lots of picnic benches and resting spots located around Birdland which is great for people with limited mobility. There are also some sheltered spaces in case of bad weather.
Penguin Shore
Penguin Shore is a great opportunity to get very close to the penguins. During our visit one penguin was wandering around right next to us and it was great entertainment. There are numerous viewing areas for the penguins, some are high up and involve climbing some steps, but there is also spots on ground level where you can see under the water. There is also a spot that is perfect viewing for people of a smaller stature or wheelchair users, this area has a sign requesting that wheelchair users and pushchairs are given priority.
Care should be taken around Penguin Shore as there is a brick missing on the ground meaning a wheelchair user could potentially get stuck or damage their chair, additionally this may be a trip hazard. The manager of Birdland informed us that they were aware of this issue and it is caused by tree roots under the surface. There are plans in place for the trees causing the issues to be removed from the root and placed elsewhere.
IMAGE Viewing area underwater of penguins
IMAGE Sigange requesting space saved for wheelchair users and children
IMAGE Penguin Shore viewing platform
Accessible toilet near entrance
Once you are inside Birdland the closest toilet is near the Penguin Shore, which only takes a few minutes to get to. The accessible toilet here has a heightened toilet seat which makes it easier for a wheelchair user to transfer to and from the toilet. The toilet is too small, and it is a struggle to fit a wheelchair user and assistant. Additionally, the bins are very large and get in the way of transferring, making it very difficult.
IMAGE Accessible toilet nearest entrance
Flamingo Point Café
Flamingo Point Café is in a great location offering lovely views of Flamingo river from the outside tables. There are numerous snacks and lunch options on offer such as warm pasties. The café has easy access and is spacious, and a wheelchair can comfortably sit underneath the tables, with easily moveable chairs. There is a lowered counter with the till on it so a wheelchair user can communicate with the staff and make a payment with ease.
Accessible toilet in Café
There is an accessible toilet in Flamingo Point Café. There is a sliding door to the toilet that is locked by a latch on the inside. This may be difficult to use for somebody with limited dexterity. The toilet is large and leaves plenty of space for a wheelchair user and assistant. However, the toilet itself is only 41cm from the ground. This is 7cm lower than the average wheelchair and therefore would be very difficult to transfer to. There is a dropdown grab-rail on the right of the toilet and a vertical rail on the wall next to the toilet. The toilet is quite far from the wall and this may make the grab-rail hard to reach. All the amenities are at a lowered height.
IMAGE Accessible toilet in Flamingo Point Cafe
Hatchery and Nursery
There were some delightful chicks in the Hatchery and Nursery. There is a glass screen on the side of the encloser which enables wheelchair users to see them with ease
Jurassic Journey
The Jurassic Journey is great fun for children and sets you a task of getting yourself out of the wooded Jurassic world and into safety. There are life-size dinosaur statues within the wooded area with information points that are a reminder that todays birds are descendants of dinosaurs. Within the Jurassic Journey is the Dino Dig where you can dig for your own fossils and bones and discover dinosaur eggs.
The dinosaur eggs are in a lowered cabinet which can be viewed with ease by wheelchair users or people of a smaller stature.
The fossil digging section will be quite difficult for a wheelchair user to join in as it is based on the floor and involves sitting on ‘rocks’.
IMAGE Egg collection in Dino Dig
IMAGE Inside Dino Dig, archaeologist section for children
Indoor Discovery Zone
The Indoor Discovery Zone has plenty of bright coloured and interesting fish to look at, as well as other exciting small animals. It is quite dark in there to make it easier to see the fish, but this may be quite hard for people with a visual impairment to adjust to.
The exit door in the discovery zone is very narrow and may be difficult for a larger wheelchair to fit through.
IMAGE Fish in Discovery Zone
Out of Africa and Pandemonium of Parrots
Out of Africa and Pandemonium of Parts are two areas that both offer a great experience of some very large and amazing birds. This is all accessible and is very easy to get around.
IMAGE Entrance to the Pandemonium of Parrots
Gift Shop
The gift shop is open plan and very spacious. It is extremely tidy and very easy to see the gifts on offer. There is plenty of space for a wheelchair user to look around without causing obstruction.
by Christian Drewitt | Accessible Parking, Cheltenham, Leisure, Quick Picks, Recommended Venues
Leisure at Cheltenham | 19th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Leisure at Cheltenham
Tommy Taylors Lane
Cheltenham
GL50 4RN
Parking
There are 6 accessible parking bays at Leisure at Cheltenham which are in their own section at the entrance to the building. The ground is smooth and there is a dropped kerb which makes access to the building very easy
Entrance and Reception
There are 2 sets of automatic double doors on either side of the front of the building which stay open for a suitable amount of time for a wheelchair user or person of limited mobility to pass through comfortably. The entrance is open plan and the whole reception desk is at a suitable height for a wheelchair user or person of smaller stature, but there is a lowered reception section on the right, too.
There is an automatic sign in screen to the left as you enter. This is quite high and may be uncomfortable for a wheelchair user or person of smaller stature to use comfortably
To the left of reception are 4 sets of access gates which only open when an individual scans their membership card. These gates are glass with subtle circular patterns on them. These may be difficult to distinguish for people with a visual impairment or people suffering with dementia. These gates don’t stay open for very long and may cause a wheelchair user or person with limited mobility difficulty getting through in time. The people at reception are happy to help though, and can keep them open from controls at their desk.
IMAGE Double automatic doors at entrance
Wayfinding
Due to the age of the building and the numerous additions that have been added on throughout the years it has quite a complex layout and is based mainly on the ground floor. This may be quite confusing to navigate however there is clear signage at the entrance. There is also signage throughout the building which is in the process of being changed. The new signage is very large but is written vertically which may be confusing for somebody with a visual impairment or dementia.
IMAGE Main signage at entrance
Accessible toilet near gym
On the first right down the corridor to the gym are the changing rooms and 2 accessible toilets.
The doorway to the toilets are 900mm wide which is the correct size, however the accessible toilets are smaller than minimum requirements at 1380mm x 1880mm which may mean it is difficult for a wheelchair user and an assistant to fit comfortably.
The emergency pull cord is to the left and slightly behind when at a seated position. There is a bin which obstructs the pull cord hanging freely and may make the bottom ring pull difficult to reach. The toilet is 48cm from the ground which is the correct height for an accessible toilet. The flush is a push button which may be difficult for people with limited dexterity to use.
There is a disposable and sanitary bin in the toilet and all of the amenities are at the correct height for a wheelchair user. The grab rails are a contrasting colour to the walls to aid the visually impaired and the floor is non-slip.
IMAGE Accessible toilet near gym
Gym changing rooms
The gym changing rooms may be quite hard to navigate due to the way they are laid out. There a numerous directions one can take but at the furthest point is the accessible changing room.
The accessible changing room is fitted with a door that opens outwards and has a horizontal grab rail on the inside. There is also a wall-mounted tip up seat provided and an emergency pull cord which is reachable from this seat, however there is only one ring pull instead of two. The grab rails in the accessible changing room are a contrasting colour to the walls to aid the visually impaired. There isn’t a bench in the changing room.
Accessible shower in gym changing rooms
The accessible shower in the gym changing rooms has a wall mounted tip up seat with a backrest. There is a drop-down grab rail to the right of the seat and a horizontal grab rail under the shower head. There is also a drop-down grab rail to the right of the shower. The seat and grab rails are a contrasting colour to the walls to aid the visually impaired.
The floor is non-slip and there is an emergency pull cord to the right of the seat from a seated position. This is easily reachable, however there is only on ring pull at the around 100cm from the ground.
IMAGE Accessible shower in gym changing rooms
Gym
The gym is a large space with coloured lighting and music in the background. This can be quite loud in places. The employees in the gym are knowledgeable about accessibility needs and informed us that they always ensure that there is enough space between gym equipment for a wheelchair user to get around with ease.
The gym offers numerous accessible equipment. These include an arm bike, a treadmill and bike both with raised buttons for the visually impaired and an inclusive cable machine. These offer a variety of different types of work outs for a range of disabilities. There are 4 or 5 wheelchair users who currently attend this gym and make use of these brilliant facilities.
There is also a supervised gym session every Wednesday which is ideal for individuals with disabilities who wish to learn how to use the equipment and gain confidence.
IMAGE Treadmill with raised buttons for visually impaired
IMAGE Raised buttons on treadmill
Sports hall
Opposite the corridor to the gym changing rooms is the entrance to the sports hall. Access to this is gained via double pull manual doors. These are quite heavy and don’t stay open as they are fire doors, meaning it would be very difficult for a wheelchair user to pass through them without assistance. The corridor to the sports hall has enough turning space for a wheelchair and the sports hall is large and well lit with contrasting walls and floors.
Viewing Area
On the first floor there is a viewing area for the sports hall. This can be accessed via stairs or a lift near the café. There is a large space in the viewing area that can be occupied by wheelchairs.
IMAGE Viewing gallery for sports hall
Café
The café is an open plan space with round tables and easily moveable chairs. A wheelchair user can comfortably sit at the tables and there is a counter with staff always behind to offer any assistance.
Accessible shower in swimming pool changing rooms
Through the access gates near the entrance are the swimming pool changing rooms.
The lockers require a padlock up to 8mm and you can bring your own with you, alternatively you can purchase a padlock at reception for £4.
The shower has a wall mounted tip up seat and an adjustable shower head. There are two drop down grab-rails and one horizontal grab-rail under the shower. The grab-rails are a contrasting colour to the walls to aid the visually impaired. The floor is non-slip and there is an emergency pull cord with two pull rings on it. The pull cord is quite far away from the wall mounted seat and may be difficult to reach.
IMAGE Accessible shower in swimming pool changing rooms
Changing Places Facility
There is changing places facility located in the swimming pool changing rooms. This is very large and has a ceiling hoist, a toilet, a variable height changing sink and a variable height changing bench. The emergency pull cord is flush with the wall which may make it difficult to reach.
IMAGE Adustable bed in changing places facility
IMAGE Adjustable sink and hoist in changing places facility
IMAGE Toilet in changing places facility
IMAGE Accessible toilet in swimming pool changing rooms
Swimming Pool
There is a main pool, a teaching pool, a children’s pool and a diving pool.
The main pool is 33m x 12.8m and can have up to six single lanes and the teaching pool is 23.8m x 9.65m.
There is both a manual and electric hoist to enter the pools for those with limited mobility so somebody can decide which type of hoist they would prefer to use.
There is a session for people with disabilities every Saturday at 11am in the teaching pool.
First Floor Accessible Toilet
The corridor to standard toilets upstairs is very dark, the signage is confusing and gives the impression the disabled toilet is through this corridor. The accessible toilet is to the left as you exit the lift.
The doorway to the toilet is 900mm wide which is the correct width, however it is quite a sharp turn to enter the toilet. The toilet is 1870mm x 2300mm which exceeds minimum requirements and leaves plenty of room for a wheelchair user and assistant, and turning space for a wheelchair. There is an emergency pull cord to the right when seated on the toilet, however an individual will have to lean backwards to be able to reach it from the toilet which may cause instability, especially for somebody with limited mobility.
All of the amenities are at a lowered height, suitable for a wheelchair user or person of smaller stature and there is a lowered coat hook on the wall. The toilet seat is 43cm from the ground which is too low for an accessible toilet.
IMAGE Signage to first floor toilets
IMAGE Upstairs accessible toilet
Evacuation Procedure
There is an evacuation meeting point at the front centre car park. Evacuation is carried out in 2 phases meaning the sound of the fire alarm does not mean there needs to be an immediate evacuation. Should there need to be an immediate evacuation then staff will inform visitors and assist anyone who needs extra help. There are visual fire alarms for the visually impaired and a refuge point at the upstairs viewing gallery for the sports hall.
Membership and extras
There is a concessionary rate available for individuals who are registered disabled.
Leisure at Cheltenham host the Special Olympics which displays their passion for inclusivity and knowledge of accessibility. Leisure at Cheltenham are also exploring the options of a sensory space for individuals with sensory issues.
by Christian Drewitt | Accessible Parking, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud Registration Office | 12th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Stroud Registration Office
Parliament Street
Stroud
GL5 1DY
Parking
There is a car park at the front of the registration office. There is an allocated car parking space and an allocated accessible space, however the rest of the car park is unmarked.
Entrance
The main entrance is to the right of the building and up a slight ramp with hand-rails on either side. The main entrance door is a lightweight, manual push door and is wide enough to fit any wheelchair size. There is then a short corridor that takes you through to the main waiting area. There isn’t a manned reception at Stroud Registration Office, however there is a large print sign on the table at the back of the room that outlines this. An office member will often be around to greet anybody who enters.
Waiting area
The waiting area is an L shape with seats against the walls. There is plenty of space either side of the seats for a wheelchair user to navigate comfortably and the chairs are easily moved to make space for a wheelchair user to wait if needed. There are leaflets and signs on the table which is at a suitable height for a wheelchair user to make use of if necessary.
IMAGE Disabled Parking Sign
IMAGE Signage in waiting room
IMAGE Table in waiting room
Interview room
Through the waiting room is a large interview room. This is very spacious and well lit, and a wheelchair user would be able to sit comfortably at the desk.
Ceremonies room
Through the interview room is the stunning ceremonies room. This is decorated in pale blue with beautiful flowers. The aisle is very wide and would comfortably allow a wheelchair to be passed or walked beside with ease. It holds up to 56 guests and the chairs are easily moveable so space can be made for wheelchair users.
There currently isn’t a hearing loop in the ceremonies room, however we were advised on our visit that this would be investigated.
Ceremonies waiting area
To the left of the ceremonies room is the ceremonies waiting area for guests of a wedding. The main entrance for this is from the car park. There is a step to enter this room which makes it inaccessible for a wheelchair to use this entrance. However, there is step free access via the ceremonies room. This is another beautiful room with plenty of space to manoeuvre around.
IMAGE Spacious interview room
IMAGE Ceremonies waiting room
Accessible toilet
The accessible toilet can be accessed via the right-hand exit from the ceremonies room and is also accessed via a wide hallway that extends the length of the building. The hallway is 1400mm wide and is therefore wide enough for a wheelchair user and another individual to pass each other with ease.
The doorway to the accessible toilet is 90mm wide which meets minimum requirements; however, the room measures 1500mm x 1770mm which is below minimum requirements and it would be difficult for both a wheelchair user and assistant to fit comfortably.
The toilet seat is 44cm from the ground which is 4cm lower than minimum requirements. The flush pedal is on the transfer side and is easy to use and there is a disposable bin in the toilet. The sink is at a lowered height for a wheelchair user or person of a smaller stature, and the tap has a large, easy to use handle to aid people with limited dexterity. There are is a handrail and dropdown rail next to the toilet and one horizontal handrail next to the sink. There isn’t a handrail on the wall next to the sink as there is a baby change unit there. There also isn’t a handrail on the door as it had been broken off.
There is a push button hand dryer however it is quite high on the wall and may not be suitable for a wheelchair user or person of smaller stature.
IMAGE Accessible toilet door
Offices
There are 2 main office spaces to the right as you enter the waiting room. These are not for public use, however, are both very spacious and would easily accommodate a wheelchair user who wishes to work there. We were advised that there isn’t currently any accessible options on the computer however should there be a need for it then this is certainly something that would be investigated and should not be an issue to download or purchase.
Ceremonies exit
There is a separate exit at the back of the building for the close of ceremonies. This is through the door on the right of the ceremonies room. There are 2 double doors which lead you to an attractive small conservatory area that is often used for pictures. Then there is step free access to a pathway around the side of the building that leads to the car park.
IMAGE Spacious hallway through entire building
IMAGE Flat exit from ceremonies room
Evacuation procedure
The registration office is all on the ground floor so there are no stairs to navigate apart from the one step to exit the ceremonies waiting room. A senior member of staff will always be made aware when there is somebody who needs assistance in the case of emergency and will ensure they receive any help they need. There are 2 step free exits from the building and one-stepped exit, should this be the only available exit then assistance will be sent immediately.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud Valleys Artspace and The Goods Shed | 12th September 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Stroud Valleys Artspace
4 John Street
Stroud
GL5 2HA
Parking
There is one accessible bay directly outside Stroud Valleys Artspace (SVA) on John Street. If this space is in use, then the closest car park is at Stroud Station car park which is approximately 260 yards away. Parking is free for blue badge holders. It is quite hilly from the station and the paths are uneven, however there are traffic lights to the left when exiting the station that aid in a safe crossing for a disabled individual.
Entrance
Entrance to SVA is gained through a double gate which would remain open during events. You enter into a courtyard with outside seating and the main entrance is at the other end of the courtyard. The entrance door is manual and opens outwards. It may be quite heavy for a disabled individual to open on their own.
Gallery
To the right of the main gate, before walking through the courtyard is the gallery. This is an open plan space that is used to exhibit artwork. There is a flat entrance to the gallery and the floors and wall are a contrasting colour to aid the visually impaired.
IMAGE Gallery from inside
Bar and lounge
The bar and lounge are located on the left immediately as you walk in and is often used for events. The layout of the space is constantly changing due to the different events there and therefore never looks the same. Precautions are always taken to ensure there is space for a wheelchair user to manoeuvre around the space and all the furniture can easily be moved if needed.
The bar is to the right on entry and there is a lowered bar area at the far end.
The tables are all at a suitable height for a wheelchair user to sit underneath comfortably.
Ground floor studio
To the right on entrance to the main building is a ground floor studio art space. This is used by artists in preparation for exhibitions. On our visit the space was full with artists work and there was not much space for manoeuvring, however we were informed that this is due to an upcoming exhibition and should there be an artist who a wheelchair user then special provisions would be made so that there was enough space around the room. Everything in the room is easily moveable and a wheelchair user would be welcomed to the space should they wish to use it.
Lift
The lift has easy to reach buttons which are lit up, making them easier to locate for the visually impaired. It is big enough to fit a wheelchair user and an assistant and there is a mirror on the back wall so a wheelchair user can see behind them when reversing out.
Upstairs workshops
There are workshops upstairs that are used by artists and are not a public space. These are accessible by the lift and there are workshops of differing sizes, most would be large enough to accommodate a wheelchair user should they require one. The entrances to each of the workshops are wide enough to fit a large wheelchair.
Accessible Toilet
There are two accessible toilets, one on the ground floor and one on the first floor. The toilets are the correct size to meet minimum requirements and have the amenities are at the correct height. On our visit the ground floor toilet had recently been damaged during an event, however we were informed that this was being addressed asap. For this reason, we mainly focused on the upstairs accessible toilet.
The toilet is the correct height from the ground for a wheelchair user to transfer with ease and there is an easy flush pedal on the right of the toilet as you face it, the same side as the transfer space.
The emergency pull cord is on the right and in front of the toilet from a seated position which is an ideal place and the rings were both the correct height from the ground.
The grab rails are all in suitable positions but are white which is the same colour as the walls, which may cause difficulty for the visually impaired to identify them. There is a disposable bin in the toilet and a paper towel dispenser.
IMAGE Upstairs accessible toilet
Evacuation Procedure
There are two fire exits, one at each end of the building and there are refuge points on each floor.
The Goods Shed
Location: The Goods Shed
Station Yard
Stroud
GL5 3AP
The Goods Shed is just past the train station and is a venue that holds a multitude of events. It is currently inaccessible for wheelchairs due to the step entry, however there are extensive plans to renovate the entrance so that it is accessible for all. We had an in-depth discussion with the managers of SVA and the Goods Shed and it is clear the accessibility is at the front of their minds for any future plans. The necessary changes are considerable and therefore will take time to complete, however we agreed to return once the Goods Shed was accessible and conduct another review.
IMAGE Outside The Goods Shed
IMAGE Inside The Goods Shed
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Stroud College | 9th July 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Stroud College
Stratford Road
Stroud
GL5 4AH
Parking
There are 10 accessible car parking bays and 2 accessible minibus bays outside the college. 3 of the accessible bays are to the left of the entrance and the rest are on the right. Parking is free when a blue badge is displayed.
Entrance
There is a wide pedestrian route from the accessible bays to the entrance and there is a large open space of pavement in front of the building. There are two lots of automatic double doors which stay open for a suitable amount of time for a wheelchair to pass through comfortably.
Reception
The reception is in a large open space with plenty of room for multiple people to be at the reception counter at once and there is clear manoeuvring space in front of the desk. The reception counter is a contrasting colour to the floor and worksurface, meaning it can be easily identified by individuals with a visual impairment.
There is a lowered reception desk on the right with plenty of knee recess, so wheelchair users or people of smaller stature can communicate with the receptionist with ease. On arrival visitors must sign in on a touch screen connected to the counter which the receptionist is happy to give guidance on use. This is moveable so can be handed to a wheelchair user when needed.
IMAGE Outside of the college
Hearing Loop
There is working hearing loop in the Learning Resource Centre (LRC) which always remains on.
Corridors
The corridors throughout the college are wide and have non slip flooring. There is plenty of room for a wheelchair user to navigate the building without causing obstruction. There are double doors throughout the corridors which remain open, adding to the ease of movement.
IMAGE Top floor corridor with plenty of space
Wayfinding
There is signage throughout the building which clearly outlines the layout, however the font is quite small and may be difficult to read for the visually impaired.
Each floor’s layout is similar, meaning it is easy to understand whichever floor you are on.
IMAGE Signage in corridor
Canteen
The canteen is on the ground floor and to the right as you enter. It is large and spacious with plenty of space for manoeuvring. There are vending machines to the left when entering the canteen and the buttons are at a suitable height for a wheelchair user.
The tables and chairs are secured to the ground and there are 3 tables with chairs removed so a wheelchair user can sit comfortably at a table.
The food station counter is a suitable height for wheelchair users and people of a smaller station. However, there is a taller station for condiments which would not be reachable by a wheelchair user.
There are numerous food and recycling bins in the canteen which are clearly signed and easy to find. However, one of these sets of bins is up a slight step which means a wheelchair user can’t get close enough to use the bin. Additionally, the bins are pedal bins which can be impossible for a wheelchair user to use, therefore resulting in having to lift the bin up manually. This can make putting items in the bin difficult for somebody with limited dexterity or the use of only one hand.
There is a water fountain at the end of the food station. The button is hard to push down and may also cause someone with limited dexterity difficulty.
There is also a tuck shop within the canteen area which offers a wide range of snacks.
IMAGE Food station in canteen
IMAGE Canteen seating area
Lift
There is one lift to the left of the entrance. It has good signage on it stating that it should only be used by people who really need it. If there is a maintenance issue with this lift, there is another lift that can be used. The lift is a good size and can comfortably fit a wheelchair user and assistant. They have a reflective back wall so a wheelchair user can see behind them when reversing out and there is braille on the buttons.
Classrooms
The classrooms are spacious with desks spread apart so that individuals can move around the room with ease.
There are timetables on the outside of each classroom however these are in a very small font and would be very difficult for an individual with a visual impairment to read.
IMAGE Signage. Please leave this lift for those with a genuine need
IMAGE Classroom with plenty of space between tables
Learning Resource Centre (LRC)
The LRC is on the 2nd floor and is accessed via two heavy double fire doors and a wheelchair user will need aid in opening these. The LRC is large and open plan with plenty of manoeuvring space at the reception desk.
There is plenty of space between computer aisles and book aisles. We spoke in depth with the manager of the LRC, Mel, who is passionate about making the LRC as inclusive an environment as possible. She told us about the efforts that were made during the summer to rearrange the library ensuring it was as organised as possible. We were also informed that a conscious effort was made to make each aisle between bookshelves wide enough for 2 wheelchairs to pass each other with ease.
There are 2 accessible computers with rise and fall desks. Both computers have signage on the desk outlining that they can be used by anyone but must be made free if somebody requires them specifically. There are numerous accessible additions for these desks, including read and write software, a large button keyboard with coloured keys, a rollerball mouse, wrist mats and a braille keyboard. Mel informed us of the efforts she went to for the braille keyboard which is a story worth sharing:
A blind student was keen to take a computer course, however the high cost of accessible options such as a braille keyboard made this difficult. Mel used her initiative and, using a label maker, made braille labels for a standard keyboard and meticulously attached each braille sticker to each key so that the student could take the computer course. This is an inspiring story from an individual who is clearly happy to go above and beyond in ensuring there is nothing holding individuals with disabilities back from achieving their goals.
The LRC also offers mindfulness colouring which adds to enrichment time. There are also inductions suited to individual needs.
The college also offers email counselling so that students can easily access emotional support if needed.
IMAGE Magazines and journals at lowered height
IMAGE Large open plan Learning Resource Centre
IMAGE Colouring for mindfulness
IMAGE 2 computers for wheelchair users
IMAGE All accessible equipment
IMAGE Bookcases at lowered height
The Chase
Stroud college offers The Chase which is an opportunity for independent living and employment. The Chase offers learners with an inclusive curriculum and the emotional and personal support to enable them to achieve qualifications and progress into pathways that are tailored to their individual needs, including supported employment, independent living, further education or full employment.
They have a fully functioning kitchen with a lowered counter, sink and hob for wheelchair users or people of a smaller stature. The underneath of the counter, sink and hob is empty, leaving plenty of knee recess for a wheelchair user.
IMAGE The Chase kitchen with lowered worktop
Toilets
There are 3 accessible toilets, 1 on each floor and a changing places and accessible shower room on the ground floor.
Accessible toilets
Each toilet is located in the same place on each floor making them easy to find, they are all to the left of the lift as you exit and each toilet is very similar. The doorways are 900mm wide meeting minimum requirements. The rooms measure 2400mm x 1600mm which exceeds minimum requirements and leaves space for a wheelchair user and assistant. However, there are disposable and sanitary bins in the transfer spaces which means there is not enough turning space for a wheelchair user. This can also make transferring to the toilet difficult.
The emergency pull cords were not the correct height and not always reachable from both the ground and the toilet.
The toilet seat is 48cm from the ground which is the correct height. The flush pedals are easy to use, and the floors are non-slip. There is no coat hook on the doors.
All amenities are at a lowered height for a wheelchair user or person of smaller stature and the grabrails are a contrasting colour from the walls to aid the visually impaired.
Accessible shower room
The accessible shower room is on the ground floor opposite the accessible toilet. There are grabrails of contrasting colour on both walls near the shower and wall mounted seat. The shower head is removable and there is a large lever for ease of use. There is also a bench and non-slip flooring.
Changing places facility
There is a large changing places facility in The Chase area. It offers a hoist, toilet and a shower with wall mounted seat and changing bed. There is also a shower wheelchair available. The emergency pull cord has both rings at the correct height and all amenities are lowered.
IMAGE Shower room with wall chair and grab rails
Gym
We were unable to view the gym during our visit due to it being moved location, however we were informed that there isn’t any wheelchair accessible gym equipment at this campus.
Evacuation Procedure
There are refuge points on each level with an intercom system that goes directly to the fire panel on the ground floor. Care workers at the college know where all points are and in the event of an emergency all refuge points will be double checked. There are also evacuation chairs at the refuge points. Care assistants are also all given the choice to receive refresher training on the evac chairs.
by Christian Drewitt | Accessible Parking, Attraction, Leisure, Quick Picks, Recommended Venues, Stroud
Museum in the Park | 27th June 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: Museum in the Park
Stratford Park
Stratford Road
Stroud
GL5 4AF
Parking
There are two accessible spaces directly outside the entrance. This is accessed through a barrier in the leisure centre car park. There is a buzzer to speak to someone in the leisure centre who will open the barrier on request. This is well signposted and easy to find.
Entrance
The entrance to Museum in the Park is through an open gate that is wide enough for a wheelchair and takes you into a courtyard with 3 tables. These have chairs that can easily be moved so a wheelchair can sit underneath comfortably. There are also umbrellas on each table that provide shade.
The entrance to the building has automatic opening doors with plenty of space for a wheelchair. The doors stay open for an appropriate amount of time, so individuals don’t have to worry about them closing as they are passing through. The foyer is open plan and leaves plenty of space for multiple people without any worry of causing obstruction.
IMAGE Museum in the Park entrance
Reception
The reception is directly in front as you enter the building. There is a lowered counter for wheelchair users of people of a smaller stature to communicate with the receptionist with ease.
To the left of the counter is a fridge containing drinks, and a counter with a coffee machine and choice of snacks. These can be consumed at the multiple tables inside or on the tables outside. The tables are a good height and have plenty of leg room for a wheelchair to sit underneath comfortably. There is also a gift shop to the right of the reception that has some lowered shelves so items can easily be reached by wheelchair users and people of a smaller stature.
IMAGE View from reception to toilets and galleries
IMAGE Cafe counter with coffee machine and snacks
IMAGE Historic vehicle in reception
Gallery
There are two galleries accessed by a ramp with a textured surface. The ramp is also a contrasting colour to the floor, so this with the textured surface means is can be easily identified and makes the visually impaired aware that there is a change in gradient. The gallery is open plan and spacious allowing for plenty of people to see the artwork without anyone causing obstruction. We were only able to view one gallery as the other was being used for dementia awareness training. This is hugely positive and shows that the employees and volunteers at Museum in the Park are well informed for any circumstances.
Walled Garden
There is a beautiful walled garden at the back of the museum and access is gained via automatic doors. There are both stairs and a ramp to the top of the garden. The ramp snakes around the steps and throughout the whole garden, taking you through all the stunning flowers and gives you the full experience of the garden making it a better route than the steps. The pathways throughout the garden are smooth and wide enough for a wheelchair user. It is clear that accessibility was a main consideration when designing the garden and it really is a great, inclusive experience for everyone.
IMAGE Garden with steps and snaking ramp
IMAGE View from top of garden down steps
IMAGE Pond in Walled Garden
Museum
To the right of the entrance is the museum. The signage in the museum is very clear and each doorway directs you in the correct way to turn to ensure you gain the full experience. The museum has a good layout with plenty of space for a wheelchair user to navigate with ease.
The museum is on two floors and there is clear signage to the lift. The lift is big enough to fit a wheelchair user and an assistant and the buttons are at a correct height. There is a loud beep that sounds when you call the lift, this may cause alarm. The beeping stops when the lift has arrived.
Some of the information around the museum is in a small font that can be difficult to read. However, there are large print information sheets and magnifying glasses that can be requested at reception.
There are benches at multiple different points around the museum meaning someone with limited mobility doesn’t have to worry about having to walk around the museum without a break.
IMAGE Clear signage directing around museum
IMAGE Spacious museum room with bench
Accessible Toilet
The accessible toilet is to the left as you enter. There is a separate accessible toilet and baby change facility which have clear signs. The doorway is the correct width for an accessible toilet. The room is large at 1800mm x 2500mm and has plenty of room for an assistant and turning space for a wheelchair. The toilet seat is 46cm from the ground which is 2 cm below the recommended height. There is a cushioned back rest on the toilet for added comfort and support.
All of the amenities are at a lowered height and there are 2 mirrors and 2 coat hooks. The grab-rails are well placed and there is also a lowered grab-rail on the inside of the door for ease of opening and closing. The accessible toilet has tissue paper instead of toilet roll. This is positive as toilet roll is difficult for someone with limited dexterity or the use of only one hand to tear off.
The floor is non-slip and the grab-rails are a contrasting colour to the walls making them easy to identify for the visually impaired.
There is an emergency pull cord against the wall next to the toilet. The toilet brush obstructs this and as it is against the wall it is likely it would be difficult to pull in an emergency.
Park Area
Outside the front of the museum is the park. This is quite hilly, however there are numerous benches around the park so people can stop and rest when necessary. There are also picnic benches which have space on either end for a wheelchair user to sit under comfortably. The surface to the benches is very uneven though and may cause difficulty when gaining access. There is a round sheltered area in the park but access can only be gained via steps. There is another shelter near the picnic benches that is step free. There are plenty of bins around the park and it is kept in a lovely condition. Some of the trees in the pathway are quite low hanging and may cause alarm if someone with a visual impairment doesn’t notice them.
IMAGE Sheltered area with steps
IMAGE Park bench just off of pathway
by Christian Drewitt | Leisure, Quick Picks, Recommended Venues, Tewkesbury
The Roses Theatre | 7th June 2019
Accessibility Rating
Physical
Five out of five
Sensory
Five out of five
Location: The Roses Theatre
Sun Street
Tewkesbury
GL20 5NX
Parking
There are minimal parking spaces on the same road as the theatre, Sun Street. There is also Oldbury car park which is approximately 100 yards away and is free for blue badge holders. From the car park there is only one road that needs to be crossed with dropped kerbs on either side.
Entrance
There are large automatic doors with a touch button entrance. However, this was not working on my visit. There are also manual double doors to the left of the automatic doors. The entrance leads to a large open plan foyer with the reception desk immediately in front.
Reception
The reception is well lit and open plan. The reception desk has a lowered counter in the middle so that wheelchair users and people of a smaller stature can communicate with the box office staff with ease.
IMAGE Entrance from the inside with automatic doors and double doors
IMAGE Reception and box office with lowered counter
Café
To the left of the reception, through double doors is the café. The café has plenty of tables, chairs and sofas and the tables are a suitable height for a wheelchair user to sit under comfortably.
The café counter also has a lowered counter and a wireless card system. The wireless card system means that a wheelchair user, someone with limited dexterity or someone with a visual impairment can take the card system to pay without having to worry about it being attached to the counter.
There is one menu on the wall behind the counter. This may be difficult for people with a visual impairment to read and there are no large print menus available.
IMAGE Cafe counter with lowered section
IMAGE Seating area in cafe
Auditorium
The auditorium is accessed from the café through double doors. You enter the auditorium on row H which is the accessible row. All the chairs in this row are removable to accommodate about 12 wheelchair users at a time and there are 4 chairs that are always removed. This row is in the middle of the auditorium meaning it has a great view.
There are 6 fire exits in the auditorium which are clearly lit and 2 of these are on the accessible row.
IMAGE Accessible row in auditorium
IMAGE Permanently removed seats in accessible row
Accessible Options
The Roses offer numerous accessible options for screenings. There are audio description headphones available for the blind or visually impaired. There are also designated subtitle screenings for the hard of hearing as well as a hearing loop in the auditorium that works with the film system.
Additionally, the Roses offer relaxed screening for those with sensory issues. This involves the lighting remaining dimmed rather than being off, the film volume being lowered, and the audience are made aware that there may be talking or moving about the auditorium during a screening. This relaxed environment is also available during The Roses’ Pantomime each year, with no pyrotechnics or smoke. This is a positive addition to the many options available at The Roses.
All staff at The Roses have had Dementia Awareness Training to help them be better prepared for challenging behaviours.
Ground Floor Accessible Toilet
There are two accessible toilets, one on the ground floor and one on the first floor.
The ground floor accessible toilet is through the café towards the lift. It is the smaller of the two, measuring 1550mm x 1960mm. This is only slightly below minimum requirements and still leaves space for a wheelchair user and an assistant. The doorway is 900mm wide which meets minimum requirements.
The toilet seat is 48cm from the ground which is the correct height and all amenities are at a lowered height, suitable for a wheelchair user or a person of smaller stature. This toilet has plenty of transfer space on the right. There is an emergency pull cord near the wall next to the toilet. The lowest ring pull is on the floor which means it will be difficult to pull in an emergency.
All the grab rails are a contrasting colour to the walls which means they can be easily identified by a person with a visual impairment.
The signage in the toilet is an enlarged size so can easily read by individuals with a visual impairment.
IMAGE Ground floor accessible toilet
Lift
Through the other end of the café there is a lift to the bar on the upper level. The lift door is 80cm wide and the lift is 130cm x 150xcm in size. This leaves enough room for a wheelchair user and an assistant. There is not enough turning space for a wheelchair meaning they will have to reverse out and there isn’t a mirror on the back of the lift as there are another set of doors there, this means a wheelchair user may need guidance when reversing.
The lift is well lit and the buttons are clear and easy to use. There is no voice over which eradicates any worry of startling anyone with sensory issues.
First-floor Accessible Toilet
The first-floor accessible toilet is on the right as you exit the lift. The doorway may cause an obstruction with the entrance to the bar when opening so must be careful when opening and closing.
The accessible toilet is 1790mm x 2150mm which leaves plenty of turning space for a wheelchair user and for an assistant. The toilet seat is 48cm from the ground which is the correct height for an accessible toilet. There is an emergency pull cord next to the toilet and both ring pulls are at the correct height.
The grab rails are all contrasting colour to the walls and there is a dropdown rail next to the toilet. There is also plenty of transfer space to the right of the toilet.
IMAGE Easily identifiable buttons in lift
IMAGE First floor accessible toilet
Bar
The bar is in a large open space on the first floor. There are plenty of tables and chairs that can easily be moved to suit different occasions. The tables are at a good height for a wheelchair user to sit comfortably and there is a lowered bar for wheelchair users or people of a smaller stature. The price list is located behind the bar and may be difficult for people with a visual impairment to read. Like the café, the bar has wireless card machines.
The bar is often used during intervals and I was advised on my visit that staff will always inform people when the show is about to start and will not presume everyone heard the voice over announcements.
IMAGE Bar with lowered counter
by Christian Drewitt | Gloucester, Leisure, Toilets
GL1 Leisure Centre Accessible Toilet| 20th May 2019
Accessibility Rating
Physical
Four out of five
Sensory
Four out of five
Location: GL1 Leisure Centre
Bruton Way
Gloucester
GL1 1DT
Entrance
There are clearly marked disabled bays just outside the entrance of GL1 and the whole surface is level meaning an individual in a wheelchair does not have to try and find a dropped kerb.
There is no Community Toilet Scheme signage at the entrance to GL1. When entering the building there is a sign for accessible toilets immediately on the left.
The toilets are located past the café on the left.
Inside the WC
There are two large accessible toilets past the café. Both toilets are identical, apart from they have opposite transfer sides. This is positive as it means both left-handed and right-handed wheelchair users can use their chosen toilet with ease.
The doorway is 900mm wide which is slightly below minimum requirements. There is a large space outside of the toilet, so which makes entry easy with no chance of causing obstruction. The toilet is large and exceeds minimum requirements considerably, at a size of 2000mm x 2430mm, meaning there is plenty of turning space and room for an assistant.
There is a coat hook on the back of the door however it is too high for a wheelchair user of person of smaller stature to reach. These toilets used to have showers in them, so there is a tip down chair mounted on the wall and a personal locker in the corner. There are still keys in the lockers so they are still available for use, this could be used instead of the coat hook.
There is an emergency pull cord next to the toilet however it doesn’t have rings on it, which may cause people with limited dexterity difficulty in gripping them.
The toilet seat is the correct height from the ground at 48cm.
The flush is on the transfer side and has an enlarged pedal making it easy to use.
There was no toilet roll in the toilet roll holder, it was placed next to the toilet. This may cause the toilet roll to fall off when transferring.
There is sanitary bin next to the toilet and a disposable bin placed underneath a personal locker.
On my visit the hand -dryer in the first toilet was broken.
The lighting in the toilet is quite dim but it is clean and there are no distracting noises.
IMAGE Toilet and lowered sink
by Christian Drewitt | Leisure, Stroud
Stratford Park Leisure Centre | 7th May 2019
Accessibility Rating
Physical
Four out of five
Sensory
Five out of five
Location: Stratford Park Leisure Centre
Stratford Road
Stroud
GL5 4AF
Parking
There is an accessible car park separate from the main car park at Stratford Park Leisure Centre, with 6 accessible spaces. Access to this is gained via a security barrier. Once at the barrier you must ring the buzzer on the driver’s side and reception will open the barrier for you. The accessible car park is well sign posted. There is a ‘no entry’ painted on the ground before you reach the security barrier, however the signage makes it clear that this entrance is for accessible parking only.
Entrance
There is an accessible entrance right next to the car park that requires you to ring up to reception to gain entry. There is a lift to reception which is on the ground floor. The lift doorway is 80cm wide and the lift can just about fit a wheelchair user and an assistant, however there is not enough space for a wheelchair to turn. There is a mirror on the back wall of the lift which means a wheelchair user can easily see who is behind them, aiding reversing out.
The buttons on the lift are at a lowered height and are also in braille. You are unable to get to the 1st floor without a code, gained at reception. This is so people using the accessible entrance can’t go straight to the gym and must sign in at reception first.
IMAGE Signage to accessible entrance
IMAGE Security barrier to accessible entrance
IMAGE Accessible entrance
IMAGE Disabled parking bay
Reception
The staff at reception are very friendly and welcoming. Using the accessible entrance means that you arrive already inside the leisure centre, so do not have to pass through any of the barriers. There is a lowered reception desk on this side of the entrance, meaning wheelchair users or people of a smaller stature can communicate with the receptionist with ease. There is a large print sign at reception that states there is braille and large font document available on request.
The routes throughout the Leisure Centre are clearly signposted.
IMAGE Dropped reception desk
IMAGE Poster at reception stating availibility of braille and large print documentation
IMAGE Signage for clear wayfinding
Sports halls
The sports halls are on the lower ground floor, the same level as the accessible car park. The corridors are wide and the sports halls are easily accessible.
Viewing Area
On immediate entry to the Leisure Centre there is a balcony overlooking a large sports hall. The wall of the balcony is made of glass, this enables the wall to be at a safe height, but also allow wheelchair users and people of a smaller stature to view the sports hall.
IMAGE Glass balony for lowered viewing
IMAGE Sports hall below viewing area from lowered view
Café
The café is immediately on the left as you enter through the standard entrance. Approaching from the accessible entrance, it is to the right of reception and requires entry through the gates, which a member of reception gladly operates for you when they see you waiting.
The layout of the café is open plan and spacious, so can be navigated around with ease. There are tables at different heights and sizes and there was one table which only had 2 chairs at it, meaning there was space for a wheelchair to fit in without anything having to be moved.
The left half of the counter is at a lowered height suitable for wheelchair users and people of a smaller stature.
Lockers
There are both larger and smaller lockers, situated at higher and lower levels. The larger lockers are big enough to fit crutches or prosthetic limbs.
Changing Rooms
There are unisex, female and male changing rooms. Within the unisex changing room there is one accessible changing room and one changing-places facility.
There is a sign at the entrance to the changing rooms that states not to enter with outside shoes on and that there are shoe covers available. This shows there is a good hygiene standard upheld.
Accessible Changing Room
The accessible changing room is located to the right of the entrance to the unisex changing rooms. It is large with plenty of space for a wheelchair user and an assistant. However, there are no grabrails within this changing room, meaning people with limited mobility would struggle to hold themselves up while getting changed. There is a bench along the length of the wall which is 470mm deep, meeting minimum requirements. There is also a baby changing facility in this changing room.
IMAGE Accessible changing room with baby change
Changing Places Facility
There is a changing places facility located in the unisex changing rooms. There is an adjustable adult size changing bench in the changing places facility and a portable ceiling lift with a tracking system. There is a W/C in this facility with a commode to aid people with limited mobility. The emergency pull cord is on the right of the toilet. The highest ring-pull on the emergency pull cord is in line with the drop-down grab-rail when it is in its lowered position, meaning it may be difficult for an individual to pull from a seated position. There is also a shower in the changing places facility that has a tip up seat attached to the wall with a fold down grab-rail on the right of it. The shower is on the left with the shower dials at a lowered height and with a large handle for ease of use and temperature changing. The shower head is removable and adjustable and there is a vertical grab rail on the right of the shower.
IMAGE Changing Places changing room
IMAGE Changing places shower
IMAGE Changing Places toilet
IMAGE Changing places hoist
Showers
The standard shower cubicles in the unisex changing rooms are very small with the doorways only 560mm wide. This means that a wheelchair is unlikely to be able to fit through. This leaves a wheelchair user or person with limited mobility with the only options of using a communal showering area or the changing places shower.
Accessible Toilet
There is a large accessible toilet located just before the entrance to the unisex changing rooms. The dimensions of the toilet are 2460mm x 2340mm and the width of the doorway is 900mm. This leaves plenty of turning space for a wheelchair user and room for an assistant.
There is a grab rail on the door for ease of opening and closing.
The toilet is in the middle of the room with drop-down grab-rails on either side, meaning there is transfer space on both sides. On the right as you face the toilet there is 900mm transfer space between the toilet and the wall and on the left there is 770mm transfer space. There would be 1000mm transfer space on this side however there is a sanitary waste bin against the wall. The toilet seat is 46cm from the ground which is slightly too low and may cause a wheelchair user difficulty when transferring back to their wheelchair.
There is an emergency pull-cord on the right of the toilet as you sit down. The bottom ring is 10cm from the ground which meets minimum requirements, however the second ring-pull is 74cm from the ground which is slightly too low.
The amenities within the toilet are all at a lowered height however there is no coat hook
Swimming Pool
Entrance to the swimming pool is gained from the changing rooms. There are gradual steps into the pool as well as a ladder. The steps make access for an individual with limited mobility much easier. The steps are of contrasting colour to the pool floor, this makes it easier the visually impaired to identify the steps. This facility also has a pool hoist for wheelchair users.
There is a seating area to the left of the pool, however it is not wheelchair accessible. Wheelchair users who wish to view the pool can do so via the café.
IMAGE Gradual steps into swimming pool
Evacuation Procedure
There are evacuation procedure forms that a disabled individual can fill out upon entrance to the leisure centre. These are offered to regular users of the leisure centre but can be requested by anyone. These forms identify the needs of an individual and where they will be in the building throughout their visit. On receipt of the evacuation form, the staff member fills out another form which informs their colleagues of what is required should there be an emergency.
There are visual alarms located around the leisure centre in the Sports Hall, Activity Hall and Poolside and are visible from the Male and Female Gym, Disabled Change and Male Dryside Changing. If an individual will be spending time outside of these areas they are advised to inform the Receptionist where they will be going during their visit and they will contact a Duty Manager immediately to tell them they are in the building and to ensure the individual will be contacted should there be a fire alarm.
Should you need assistance to evacuate down or up the stairs, people with limited mobility are advised to make their way to the back door ramp (overlooking squash court 1), or should that area not be accessible then to make their way to the Refuge Point at the back of the gym where there will be assistance. The refuge area is a safe compartment for one hour.
Membership
There are concessionary rates available for people who are receiving benefits, this includes disability benefits.
by Christian Drewitt | Cirencester, Leisure
New Brewery Arts | 1st March 2019
Location: New Brewery Arts
Brewery Court
Cirencester
Gloucestershire, GL7 1JH
Date of visit: 1st March 2019
Parking
There is no customer parking for the venue but there is a public car park The Brewery Car Park 1-2 minutes walking distance with flat access for wheelchair users. There are 6 accessible parking bays here and you can park for free with no time limit with a blue badge permit.
Entrance
The main entrance was sufficiently wide with automatic double doors, this entrance is flat making it accessible for everybody with no need for a ramp. When entering the building there are stairs directly in front, to the right is a sloped area with a banister which leads you to the gift shop on your right and to your left is a lift and through another door are toilets including accessible toilet.
There is good contrast in colours between the floor and the walls which makes it easy to follow for people with visual impairments.
Guide dogs are welcomed to all areas of the New Brewery Arts.
Image – main entrance, double electric doors
Craft shop
The craft shop which is to the right of the main entrance has lots on offer from local artwork to jewellery, the aisles and turning points can be quite tight which can make it difficult to manoeuvre in a wheelchair or if you had a visual impairment. Extra care needs to be taken due to breakable items in the shop. Most of the items in the shop are within eyeline for wheelchair users or people of smaller stature. There are a few cabinets with higher shelves however, the shop assistant came to ask whether I would like to see them and advised she would show them to me.
The shop has an open ceiling and the café was above, the café was quite busy making it quite noisy in the shop.
Image – craft shop, lots of sculptures on show
Image – craft shop, Christian viewing jewelerry on display
Toilet
There are separate male, female toilets and one accessible toilet. They are located past the main entrance to the left, there is a manual door which may be difficult for some to open by themselves. If you require assistance you could ask the shop assistant.
The accessible toilet door opens inwards and is quite heavy and there is a baby changing unit in here. The room is spacious and well within minimum requirements and the toilet has all the necessary rails to be able to transfer to the toilet safely.
The toilet cistern is quite noisy which could be off putting.
The sink, hand soap dispenser and toilet roll dispenser are all at an adequate height.
Image – accessible toilet
Lift
The lift is located through the main entrance and towards the back of the building. It takes you 4 different floors including the ground floor. The first floor is the café, second is the gallery, third is part of the studios. The buttons and signage are a little hard to understand within the lift.
The lift is quite small but big enough for a wheelchair and one other person depending on size. The dimensions of the lift are approx. 140cm x 110cm.
The lift has dual entry doors which makes it easier and limits the need to reverse out of the lift (there is not enough room to turn around in the lift.) there is a mirror on one side wall to aid with reversing from the lift.
There is a voice over within the lift to aid with direction.
Café
The café is on the first floor and is accessible via the lift. The café was busy with lots of people and so quite noisy. They serve lots of homemade food from organic and locally sourced ingredients so understandably is very popular. If you prefer a quiet corner, then the café may be a bit overwhelming.
The tables are quite close together and when filled with people sitting around them made it difficult to get to the counter in my wheelchair, which was at the far end. My PA went to the counter to make our order instead. The menus are nice and lightweight, there are no large print menus.
My hot chocolate was, however, delicious!
The barrel store (Accommodation)
There is a newly built accommodation suite at the back of the site. This is more of a hostel type so are small and basic, but they are very clean and modernised. There are 14 rooms, 1 of these rooms is wheelchair accessible on the ground floor.
The wheelchair accessible room would be suitable for a smaller sized wheelchair, I have a small wheelchair and was only just able to turn around within the room. There is one single bed in the room so not suitable for people wanting to share a room.
There is currently no shower chair in the accessible bathroom so showering may not be possible for wheelchair users. The shower head is fixed very high on the wall and is not adjustable.
The toilet is left-hand transfer and there are suitable grab rails for this. The other facilities such as sink, and soap dispenser are at a suitable height.
There is currently no vibrating pillow for people with hearing impairments but is being looked into.
There are two other rooms on the ground floor, due to limited space I wouldn’t recommend these to wheelchair users.
Image – accessible bathroom. Toilet with grab rails, mirror and washing facilities
Image – single bed in accessible accomodation, low bed with stool next to bed
The barrel store (Communal areas)
There are double manual doors to enter the building, there is a key code for guests to let themselves in making the area nice and safe. There is also a buzzer to ring for assistance if needed. On the other side of the door is an exit release button, the doors are heavy so may require assistance.
The foyer is a bright open space and to the left is a communal kitchen and eating area. There is a long table that could seat approx. 14 people and a well-equipped kitchen, all of the equipment is at a lowered height and there is a full-length fridge. A wheelchair user could use this kitchen without assistance.
There is a disabled toilet within the communal area, there is a push button to open and close the door automatically, which is useful. The door allows plenty of time to enter and exit the room before closing. The toilet is not a huge size but is still useable.
Image – communal eating area, Christian sat around table
Image – kitchen in communal areas, equipment at low height
Makers Studios
It was interesting to visit the studios and see many of the artists at work. There are 10 studios, spread across 4 floors. 7 of which have step free access, 1 is down a flight of stairs under the ground so not accessible for people with limited mobility, 2 are on the ground floor but have one small step at the doorway, I was not able to get my electric chair over the step.
The 7 accessible studios have lots on offer including workshops such as sculpting, printmaking and ceramics. There was a pottery wheel which I was able to get my wheelchair around and accessible tables for the painting meaning I could have taken part in the ceramics workshop. The glass blowers studio was fascinating to watch the beautiful handmade glass being made and the staff came over to explain and show you what they were doing.
There are other studios are on the first and top floor accessed via a lift, the sculpture studio is through the café and across a bridge. All studios above the ground floor have step free access, the walkways are clear and easy to get to.
Image – Christian sat around pottery wheel in makers studio
Image – Christian viewing artwork in studio
Image – glassblower showing us how he makes glass
Image – open doors to studio with step free access
Image – small table and chairs outside cafe for diners to use
Image – steps downstairs to inaccessible studio
Gallery
There is a gallery located on the first floor which is accessible via the lift. The exhibitions here are free to visit. It is a big open room with bright lighting. It is all level entry with no steps and there is a good contrast between the floor and wall to aid orientation.
Image – gallery with artwork on walls
Customer service
All the staff working in the studios, shop, café and office are very helpful and asked how they could accommodate me with my wheelchair.
Accessibility Rating
Physical
Four out of five
Sensory
Four out of five
by Christian Drewitt | Leisure, Stroud
Lansdown Hall & Gallery | 25th September 2018
Location: Lansdown Hall & Gallery
Lansdown
Stroud
Gloucestershire
GL5 1BB
Date of visit: 25th September 2018
Parking
There are 5 designated accessible parking bays located outside of the Lansdown Hall, where you can park for free for 3 hours with a blue badge. However, there is no lowered kerb on either side of the road so these are no good for somebody in a wheelchair or using a walking aid.
The closest car park is Church Street Public car park, this is a short stay car park and you can park for 2 hours with a blue badge. This journey took approx. 10 minutes in a wheelchair and involves a hill which could be difficult for somebody using a manual chair or a walking aid.
I also visited the Merrywalks Shopping Centre car park which is close by, they were doing work to the car park and we couldn’t find the accessible bays.
Accessibility
Gallery
There is a ramp leading to the entrance and a bell at the door for disabled guests to ring if the door is shut. I rang the bell and somebody came to assist within seconds. There was a display at the top of the ramp which was an obstruction in the pathway for my wheelchair. Once inside the door there was a chair obstructing the pathway to the toilets.
Access within the gallery is good, there is lots of open space and lighting is bright.
For the current exhibition there was a book for people to write their comments in about the art work, this was on a tall block table and too high for somebody in a wheelchair.
Image – Accessible ramp leading to main entrance
Image – Wide single entrance manual door with assistance bell for wheelchair users to buzz for assistance
Image – comment book inaccessible for wheelchairs
Image – Gallery space – wide open space with bright lighting and artwork on the walls
Toilet – Gallery
There is an accessible toilet located at the end of the building through an archway, there is no clear signage from the gallery until you get through the archway and there is a sign which is high up and out of eyeline for a wheelchair user.
Inside the toilet is a wide spacious room with enough room to turn around in and non-slip flooring. The toilet is for right-hand transfer and there are adequate hand rails for transfer. Underneath the paper towel dispenser are two bins which make it difficult to reach for a wheelchair user. The soap dispenser, sink and toilet roll dispenser are all at adequate height.
Image – inside downstairs toilet and facilities with baby changing unit
Image – inside downstairs accessible toilet and facilities
Image – Signage to toilets, very high on wall out of eyeline for wheelchair users
Image – ramp leading to accessible toilet
Hall
When arriving at the main entrance to the venue which is downstairs in the gallery, there is no signage to indicate how you get upstairs to the hall if you are a wheelchair user. There are stairs to the side of the building inside but no lift, there is access to the hall for wheelchair users, but you are required to leave the venue and walk through the bank gardens which takes approx. 5 minutes. There is no signage from the ground floor explaining this route.
This takes you to the back of the building and to the second floor where you can enter through a fire exit door. This door can only be opened from the inside, so you would need to notify somebody of your arrival to ensure it is open if you are unable to use the stairs. Lansdown Hall recommend calling in advance if you have special requirements, so they can ensure to accommodate you as best as possible.
I visited when the hall was empty which is when it is used for classes etc, however they can fill it with up to 135 seats for performances. There is 1.05cms left either side of the walkway and down the middle leaving plenty of space for a wheelchair to navigate through. Wheelchair users would be place at the front of the venue and 2 seats are removed in the place of one wheelchair.
The only access to the stage is via stairs at the front or the back of the stage, making it inaccessible for performers in wheelchairs.
They do offer a hearing loop system for the deaf.
Image – entrance to bank gardens
Image – accessible entrance for hall through fire doors
Image – uneven surface through bank gardens
Image – wooden surface to hall entrance
Accessibility Rating
Physical
Three out of five
Sensory
Four out of five
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Blackfriars | 10th July 2018
Location: Ladybellegate St, Gloucester, GL1 2HS
Date of visit: 10th July 2018
Parking
There are seven accessible bays located outside the Blackfriars, in the Lady Bellegate street car park which is a council owned car park, you can park here for free with a blue badge.
There is also an NCP car park which backs directly onto this car park, there are accessible parking bays in this car park however, there is no free parking with a blue badge, so you will need to pay for a ticket.
Accessibility
There is a small curb to gain access to the main entrance, they have a temporary ramp for this which would remain in place if there was an event on. This takes you through a stone archway and down a wide pathway. There are some benches to the right of the pathway on some grass. At the bottom of the pathway is another archway which leads through to a courtyard, here you can access the North, East and South range.
Image – Christian mounting ramp in wheelchair to main entrance
Image – Christian mounting ramp in wheelchair to main entrance, close up
Image – Christian driving wheelchair through single passage archway leading to a courtyard
Image – Christian driving wheelchair down entrance pathway
Image – Christian driving wheelchair towards North and East range
Turning left through the archway takes you down to the North range, this is an original priory church building and is used for events such as weddings and parties as well as theatre productions and music events. There is a small slope leading down to two sets of wide doors, these would be open during an event. There are two floors to the North range, the second floor is up 5 steps, both floors are all open plan and there is a platform lift available to the left of the stairs. All areas are accessible for wheelchair users.
Image – Additional entrance to North range, double doors
Image – Wide entrance leading to North range
Image – Second floor to North range, fully accessible large space
Image – Steps leading to second floor in North range
Heading out of the North range and turning left takes you to the East range where there are three floors. The first floor has a small room which can be used for meetings or signing of the registers for a wedding. There is a wooden ramp that has been built throughout the first floor which makes the accessibility very good. There is also another door in here via which can be accessed via the ramp, this leads to a garden and then through to the top floor of the north range. There is a piece of ramp leading down to a empty part of the building, there is not much to see down here and floor is very uneven so I would avoid going down here.
The second floor can be accessed via a platform lift, when exiting to the lift your first right takes you to a café/bar area with some small tables to sit at, these were suitable for a wheelchair, although a large wheelchair may find it difficult to find underneath. There is a fold out section of the bar which is slightly lower and an appropriate height for a wheelchair to order and pay for drinks. Next door along is access to the toilets, the disabled toilet is at the end of the corridor.
The third floor is also accessible via the lift, there is a smaller room here which can also be used for events, there is a flat entrance and is all accessible.
Image – Christian sitting underneath table in Cafe in wheelchair
Image – lowered section to bar
Lift
The two platform lifts in the North and East range are both easy to use, the buttons are at a low height. However, they do have manual doors so a wheelchair user or somebody with a visual impairment may need assistance to do this.
Image – Christian entering platform lift in North range
Image – platform lift in East wing with manual door
Image – Easy reach buttons in platform lift
Toilets
The accessible toilet is located on the second floor to the East range and requires access via the lift. It is very spacious, large enough to turn around in, as it is located at the end of a corridor it is easier to turn around in here rather than reversing down the corridor which is not wide enough to turn around in. The toilet is on the back wall to the left as you enter, and the emergency cord is in corner next to the toilet. There is an adjustable handrail and wall mounted hand rail to each side for left and right-side transfer. The sink, hand dryer and soap dispenser were all at a lowered height. The toilets were very clean.
Image – Disabled toilet with multiple handrails
Image – Low sink, hand dryer and soap dispenser in disabled toilet
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Nature in Art | 7th April 2017
Parking
There is accessible parking located at the front of the building for three cars.
Accessibility
There is a ramp leading into the front of the building making it easy for wheelchair users. You enter straight into the gift shop with a gallery to your right hand side. There is plenty of space to get about in a wheelchair.
There are three galleries within the building, two of which are upstairs. To access these galleries upstairs, there is a lift available on the ground floor. There is a ramp leading outside into the beautiful gardens, there is no gravel or path around the garden but it is easily accessible for wheelchair users especially during the summer months. Any carer with a disabled member has free entry.
There is an education centre located at the back of the gardens, they have art courses and activity days held here.
Lift
The lift is wheelchair accessible but is rather small, therefore, not large enough for a wheelchair to turn around in or enough space for a PA or family member to assist a wheelchair user. This would not be suitable for somebody that would need to be supervised to use the lift. The buttons are nice a low and easy to use for somebody that is able to use these.
Toilet
There is a disabled toilet located in the education centre. This is a large wheelchair accessible toilet, with space for a wheelchair to turn around in safely and a family member or PA to assist a wheelchair user. There are handrails for both transfer sides and the sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
Café
There is access to the coffee shop through the main building, or you can access the coffee shop using the ramp outside. The coffee shop is wheelchair accessible with an open seating plan. They offer A4 size menus for the visually impaired.
They have three special chalk boards located above the counter, for easy viewing.
The lighting in the coffee shop is nice and bright.
by Christian Drewitt | Gloucester, Leisure, Recommended Venues
GL1 Leisure Centre | 22nd March 2017
Parking
There are 10 accessible parking spaces outside the front of the leisure centre.
Accessibility
There are two large, automatic doors leading into the venue.
For the swimming pool there are designated accessible toilets/changing rooms located on the ground floor. The one has a toilet, handrails for transfer sides and a walk in shower with a seat. The other changing offers exactly the same however, this one also offers a hoist, these changing rooms/toilets require a RADAR key.
The lockers and wristbands are charged at £1 each. This is the same for the ones in the gym. There are two main pools which offer a hoist. A trained member of staff will assist the wheelchair user when using the hoist. The most suitable time to use the pool for somebody with a disability is between 6.30am-9.00am which is the ‘Early Risers’ session and is the quietest time of day.
There are two accessible toilets/changing rooms for the gym, for male and female use. They are located on the first floor. The gym offers facilities to accommodate a wheelchair user and some of the machines in the gym can be operated by a wheelchair user. Once an induction has been completed by a trained member of staff, a PA or family member may assist a wheelchair user in the gym. It is advisable to book in advance for a PT session for a wheelchair user.
Lift
There is a lift located to the right of the building, this will take you up to the gym. The lift is accessible for wheelchair users, it is not large enough for a wheelchair to turn around in but does have enough space for a PA or family member to assist a wheelchair user. The buttons are easy to reach on the outside and on the inside of the lift.
Customer Service
The staff members are very helpful, friendly and well mannered. The manager Chris took the time out of his day to show us around and answer our questions.
Restaurant/Café
The restaurant/café is accessible for wheelchair users, they serve food from 10am until 5pm. The menu choices are all up on the wall on a large board.
by Christian Drewitt | Attraction, Leisure, Tewkesbury
Victoria Pleasure Gardens | 6th June 2018
Parking
Gloucester Road Car Park is right on the doorstep to the gardens. There is only one accessible parking spot, however all the car park is easy to access. Blue badge holders can park for free.
Accessibility
Victoria pleasure gardens is a hidden beauty in Tewkesbury, they are tended to by ‘The Friends of Victoria Pleasure Gardens’ which is a volunteer group who joined together after the 2007 floods to bring life back to the gardens. The Borough Council mow the grass and the volunteers tend to the beautiful flower beds, they also have support from members and local charities to help with the costs.
There are three Archway entrances to the gardens, one from Gloucester Road Car Park, one on Gloucester Road and the last on Mill Street. All the entrances are accessible for wheelchairs, Mill Street being the most uneven of the three, however still manageable.
All the pathways around the gardens are fully accessible, they are nice and wide and the ground is even, the edges are neatly trimmed so it is easy to see. There are benches dotted around the gardens with space on the end of the benches for a wheelchair to sit so that you can sit with somebody who is at a bench. My wheelchair was able to mount the grass from the pathway if you wanted to sit on the grass – perfect for picnics! The gardens aren’t enormous, so don’t expect a day out here, but they are lovely to visit none the less.
You are right on the bank to the River Avon and at the one end to the gardens is the old Tewkesbury Mill and a Weir, there is quite a lot of noise created from the Weir, personally I find this quite relaxing however, others may find this too noisy.
Toilets
There are some public toilets located in Gloucester Road Car Park, there is one accessible toilet which requires a RADAR key. The accessible toilet has handrails for both transfer sides, and the facilities within the toilet are all at a lowered height for a wheelchair user. They are council public toilets, you are required to pay 20p for the standard toilets. Considering they are public toilets, the cleanliness is pretty good. They are cleaned everyday at 6pm.
Customer Service
Rosemary from the friends of Victoria pleasure gardens very kindly took the time out of her day to show us around the gardens and answer all of our questions and talk all about her enthusiasm for the gardens.
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
Sherborne Cinema | 11th May 2018
Parking
There is parking located to the left of the building and there is one disabled spot.
Accessibility
There is a paved ramp leading into the front of the venue and there is a large accessible double door. The ticket booth is located on the left hand side, this is where you can purchase your tickets and also some snacks and drinks.
There is one cinema screen; this is where all the films are shown. The back row has space for three wheelchair users.The aisle is wider than your average cinema and you are welcome to sit on the end of the aisle in your wheelchair if it is a smaller wheelchair, this may be more suitable for somebody with a sight impairment so they can be closer to the screen. It is advisable to turn up early if you are in a wheelchair so the most suitable. It Is advisable to turn up early if you are in a wheelchair so the most suitable seat for you can be found before everybody else arrives.
They also offer headphones for the blind, this facility offers audio description through the headphones and guide dogs are welcome into the building.
There is a small porch over the main entrance to the cinema, this was added for sound proof. It makes it a little tight getting into the cinema.
Toilets
The toilets are on the right hand side of the building, the disabled toilet or ‘easy access toilet’ as Mark has called it, is at the end of the corridor on the left. The toilet is big enough for somebody to assist a wheelchair user and has suitable hand rails for transferring, The sink, hand dryer and toilet paper dispenser are all at a suitable lowered height.
Customer Service
Mark is an extremely friendly gentleman who has an obvious passion for film and has done a great job at keeping the traditional and personal touch within his cinema, it was a pleasure to meet him and I look forward to many more cinema trips in the future.
https://www.sherbornecinema.co.uk/programme Take a look at the website for up to date programme times
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
The Orchard Trust | 5th January 2018
The Orchard Trust are a registered charity based in the Forest of Dean, they have two supported living homes in Lydney and four residential homes located in Lydbrook, Coleford and Ruardeen Hill. There is also a day centre facility which is located in Lydbrook, just a short distance from the home. The day centre is open to the public as well as the service users during the hours of 09.00am-03.00pm They welcome and accommodate people from all walks of life, including all physical disabilities, the elderly as well as mental health issues or even people that just need a bit support. There is no charge to visit the smallholding and sensory garden but they also offer Activities, Creativity, Engagement (A.C.E) you can read the details here on the website as well as pricing.
Parking and Location
Orchard Trust can be tricky to find as a first-time visitor, click here to view directions, my top tip would be to look out for the concrete bus shelter opposite the turning and it’s pretty easy from there.
Once you reach the top of the hill there is a car park located on the righthand side, the small car park is unmarked and there are no designated disabled spots but the accessibility from the car park to the venue is fine. There is a newly paved even pathway leading from the car park to the reception area.
Accessibility
The Orchard Trust reached out to me and asked me to visit the site, the purpose of my visit was to advise them on how they can improve accessibility issues they have as they are looking to make continuous improvements to the site. They are located on an uneven hillside which causes some accessibility issues.
Learning Centre
The main learning centre and reception point is in a two-story converted barn with no lift, the only access point to the second story for wheelchair users is across a raised ramp which you are required to go outside for, the turning point into the building is quite tight and a little tricky to manoeuvre. All the doors across the site are manual so a wheelchair user would require assistance from somebody who is able bodied. Despite some of the accessibility issues, I was still able to access all areas of the building.#
Kitchen
Within the learning centre is a kitchen with four separate colour coded areas, in each area there is an oven, a sink and basic kitchen appliances such as chopping boards and frying pans etc. In the pink kitchen there is a height adjustable worktop at the touch of a button. There is plenty of space to navigate around the kitchen in my wheelchair.
Activity Park
There is a newly built activity park which is designed for adults with disabilities as well as children, there are also activities for the able-bodied which provides a fun day out for all families. In the park there is a swing and merry-go-round designed for wheelchairs to mount. Along side it is a standard swing to all be enjoyed at the same time and the merry-go-round has seats to be sat on as well as up to 2 wheelchairs. There is also a in ground trampoline which will also hold a wheelchair.
Activity Park
There is a newly built activity park which is designed for adults with disabilities as well as children, there are also activities for the able-bodied which provides a fun day out for all families. In the park there is a swing and merry-go-round designed for wheelchairs to mount. Along side it is a standard swing to all be enjoyed at the same time and the merry-go-round has seats to be sat on as well as up to 2 wheelchairs. There is also a in ground trampoline which will also hold a wheelchair.
Smallholding
There is a lovely smallholding which is fully accessible for wheelchair users. Here you’ll find some farm animals including Milly the pig, sheep, pygmy goats (two of which are pregnant!), chickens and ducks which you are able to pet and feed. The goats in particular are very fun and friendly!
There is a newly paved pathway which leads around the smallholding, it is wide enough for two wheelchairs to pass by each other. There are also stopping points with benches dotted along the pathway, so people can stop for a rest if needed.
At the far end of the walkway there is a sheltered wooden outdoor classroom, in here is a long bench purposely built to fit a wheelchair underneath. It’s also nice and quiet in here with a nice view and perfect for a picnic.
Sensory Garden
Even though I visited the sensory garden on a cold winter day I was still able to appreciate the surroundings, I can imagine it would be twice as lovely in the summer.
I was able to navigate around all the garden in my wheelchair, however some of the areas I wasn’t able to reach from my wheelchair due to them being too far away from the pathway.
There was however still plenty of areas I could enjoy including a xylophone, plants I could touch, feel and smell and a small water feature.
Toilets
There is a disabled toilet located round the back of the building on the ground floor in the learning centre. There is quite a tight turning point into the toilet which is hard to manoeuvre as a wheelchair user.
I was unable to transfer from my wheelchair to the toilet due to not having an appropriate hand rail. There are manual adjustable hand rails for left and right-hand transfer, however for me to be able to transfer from my wheelchair I need a static handrail attached to the wall that doesn’t move for safety purposes. I advised Phill about this and he said he would look to install a new handrail as soon as possible.
I was unable to turn the tap on by myself as it was too stiff, again Phill is aware of this and considering other options. The toilet paper and soap dispenser are also a little too high for me in my wheelchair.
There is an overhead hoist and an adjustable bed however I didn’t use these facilities, so I can’t comment any further.
There is enough room in the toilet for a wheelchair to turn around safely.
Note there is another toilet in the Leisure Centre which I was able to use.
Leisure Centre
There was a flat entrance into the leisure centre, it was accessible through a manual double door. There was also an accessible fire exit at the back of the building via a ramp.
There is an onsite fully equipped pool room, jacuzzi and floor level trampoline. I didn’t use any of these facilities however, at first glance they all looked very good. There was somebody in the swim gym, so I couldn’t look at this area, but I did view the rebound centre which has a ground level trampoline with a hoist to assist with transfer. There was plenty of soft mats around the trampoline to ensure a safe and enjoyable experience.
There is a disabled toilet in the leisure centre, access to the toilet is not ideal for a wheelchair user as you are required to drive the wheelchair over the mats for the trampoline and there is a danger of driving over the trampoline by mistake causing damage or injury.
Customer Service
Project manager Phill Hucks and George gave us the tour of the venue, they were both very polite and friendly and took all my comments on board with a view to take action. It is obvious that they both have a passion to give their service users the best experience possible.
by Christian Drewitt | Attraction, Gloucester, Leisure
16th November 2017 – 24th December 2017
I visited the Christmas market at Gloucester Quays where there are lots of nice stalls selling Christmas items and food. It is a great atmosphere and I would recommend a visit. There is also an ice rink next to the market, read about it here!
Parking
There are plenty of accessible parking spaces located in the Quays car park where you can park for free for up to four hours with a blue badge. It is about a five minute journey in a wheelchair from the car park down to the ice rink. Read Gloucester Quays parking review here
Accessibility
The accessibility around the market was good and I was able to access all areas in my wheelchair. All of the stalls were accessible and I was able to view the items on sale. Some of them were quite high but the stall assistants were happy to come round and help if required.
There are a few ramps around the market to help you get around and leading up to the two bar areas.
Toilets
There are some temporary portable toilets with an accessible toilet however, the facilities in the toilet weren’t great and it was very small. There are also the toilets inside the Gloucester Quays shopping centre which have excellent disabled facilities. Read my full review here
by Christian Drewitt | Attraction, Gloucester, Leisure
Ice Rink | 15th November 2017
I was lucky enough to be invited to the VIP launch event for Gloucester Quays festive ice rink.
The temporary ice rink is located in the docks between 16th November-2nd January, there is also a Victorian and enchanted German market running between 16th November and 24th December.
This is a great activity for families and they are also very accommodating for people with disabilities.
Parking
There are plenty of accessible parking spaces located in the Quays car park where you can park for free for up to four hours with a blue badge. It is about a five minute journey in a wheelchair from the car park down to the ice rink.
Accessibility
My experience on the ice rink was great as a wheelchair user, you are able to use a manual wheelchair on the ice but electric wheelchairs are not permitted. If you don’t have a manual wheelchair you can hire one free of charge from Gloucester Quays.
The ice rink is a decent size and is quite safe to skate around on in a wheelchair. If you are not a confident skater they can offer supportive shoes which can be worn over the top of your own shoes instead of skates.
There is a ramp leading up to the rink entrance with easy access to the ice and there is also a spacious fitting room where you can swap your shoes for skates. There is a small step getting onto the ice this is easy to navigate with a manual wheelchair.
Customer Service
I was invited by Hazel to attend the launch night she was very friendly and helpful and answered all of my questions. Another staff member kindly pushed me around on the ice for a little while.
Toilets
There are some temporary portable toilets with an accessible toilet however, the facilities in the toilet weren’t great and it was very small. There are also the toilets inside the Gloucester Quays shopping centre which have excellent disabled facilities. Read my full review here
by Christian Drewitt | Gloucester, Leisure
30th June 2017
Cattle country is a great day out for families. There is lots to do for young children of all ages. There are limitations for the disabled but the park can still be enjoyed. All the staff members were very friendly, helpful and well mannered. Stuart the manager took the time out of his day to find us and answer any of our questions. An on-site vet ensurse the animals are well looked after and the park is kept clean and tidy. There are no smoking areas and first aid kits located around the park to ensure a pleasant and safe trip. Overall I would recommend this as a fun day out!
Accessibility
There are designated accessible parking spaces. However these were not very clearly displayed. There was an accessible double door with a ramp leading into the venue. The reception point was accessible but it was quite high.
There were lots of accessible areas for wheelchair users although there were some restricted areas.
There was a farmyard trail that can be accessed by wheelchair users. On the farmyard there were lots of animals including pigs that you could feed. There was also an area where you could wash your hands after feeding the pigs which was also accessible.
There was an indoor animal area where you could get close and personal with the animals. This was accessible for wheelchair users including the hand wash stations.
There was also an accessible grassy area with picnic benches.
There are lots of areas around the park which are great fun for kids but are inaccessible for wheelchair users. These include a huge pillow for bouncing on, mini golf, a splash pool, climbing frames, a boating lake and two soft-play areas but it is possible to watch family and friends from a short distance away.
Toilets
The main downfall of the park was that there was only one accessible toilet. Considering the size of the park this is not ideal as there was another block of public toilets located at the bottom of the park where a second accessible loo could have been installed. The accessible toilet is located at the top of park, it has handrails for both side transfers. The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
It is large enough for a wheelchair to turn around in safely and there is enough room for a family member or PA to assist a wheelchair user. The toilet doesn’t require a RADAR key and unfortunately there wasn’t a workable lock on the door so it’s open to all and not very private! The lighting was poor inside the toilet when the door was shut.
Café
There is an onsite café with a ramp leading up to the double doors. The only menu was a chalk board. This wasn’t suitable for visitors who are visually impaired.
The café was light, spacious and open plan, but there were no booths. This would unsuitable for visitors sensitive to loud noises.
The food was satisfactory and served quickly and there were small round tables inside and outside that were suitable for wheelchair users.
Accessibility Rating
by Christian Drewitt | Leisure, London
Today, 25th April 2017, I was invited to meet Richard Graham, my local MP for Gloucester at the Houses of Parliament in Westminster.
I had been invited by my employer at the time, Jason Smith, chief executive of Marketing Gloucester, to discuss the details of my role as Disability Access Assessor and my progress within Marketing Gloucester. We also took the opportunity to assess the accessibility of the Houses of Parliament which was a very interesting experience.
On arrival, we started our journey at 1 Parliament Street. Once we’d got through the rigorous security process and collected our visitor ID badges, we made our way through the corridor where we were greeted by Megan Trethewey.
We then took the lift up to meet Richard Graham and we were also introduced to Charlotte Farrow, Policy Officer, Disability Issues for the Department of Work and Pensions. Charlotte took the time out of her day to discuss her job role and offer any advice and help she could, to support my project.
We discussed with Richard Graham what it is involved in my job role. I explained to him that I’m working as the Disability Access Assessor for Marketing Gloucester and my brief is to create an Accessible Disability Guide for the city of Gloucester, by visiting local tourist attractions, venues, facilities etc.
After our discussion we started the tour of the Houses of Parliament.
We left 1 Parliament Street and made our way down the lift to Portcullis House. The lift was completely accessible and had braille buttons for the visually impaired.
The stunning glass-roofed Portcullis House was completely accessible for wheelchair users. We were able to meet the then current MPs. I discussed my project with them and what my plans are for the future, hopefully to expand and provide assessment of other cities around the UK.
Matt Hancock
Nick Watts from Newsnight
Rob Wilson, Parliamentary Under Secretary of State for Civil Society
Royston Smith & Chris Green
Graham Brady
We then took the lift down to make our way to the Palace of Westminster. We used the tunnel that connects with the underground station, which was completely accessible, however, the lighting was extremely dim, which would be difficult for somebody who is visually impaired.
We met a few more people along the way, all busy with their occupations but taking the time to talk to me.
Kate Green, then MP for Stretford and Urmston.
Marcus Fysh, then MP for Yeovil and South Somerset.
Alok Sharma (Parliamentary Under Secretary of State for the Foreign and Commonwealth Office (Minister for Asia and Pacific)
& Mark Garnier (Parliamentary Under Secretary of State at the Department for International Trade)
Once inside Westminster Hall it was clearly extremely accessible. It has a large open space and it was no trouble for a wheelchair to get around on the flag-stoned floor.
Also, as you enter to the right of the building there are wheelchairs for visitors to borrow if necessary.
We made our way to the back of the Hall in order to access the Central Lobby.
Here we met Frederick the Doorkeeper who showed us where to go next.
We had to walk outside and up the ramp to be able to get into the next part of the building. There are more lifts to take you up to the Central Lobby, this is all completely accessible.
The House of Lords and the Committee Rooms are all also accessible.
St Stephen’s Hall was the only place that we came across that was inaccessible within the Central Lobby.
The outside terrace is also accessible, with a ramp leading out to it and has beautiful views of both the River Thames and the London Eye.
There is also clear access to the gift shop and café, with a glass lift leading down to both.
Sincere thanks go to Richard Graham for spending so much time with us to ensure we missed nothing. It was a very successful day and everyone we met was very welcoming, positive and interested in my work.
Accessibility Rating
by Christian | Attraction, Gloucester, Leisure, Recommended Venues
26th April 2017
http://www.sailing4disabled.org.uk/
Had fun driving the boat for Sailing for Disabled last week 👍🏼
Posted by Christian Drewitt on Wednesday, 3 May 2017
This is a fantastic attraction for all wheelchair users. Pete’s passion and care for the disabled really shows in his work and I enjoyed his company from start to finish. It is great to come across people who have a real passion for helping people with disabilities and I highly recommend this little trip. The half-mile boat trip runs Tuesdays only from 11am until 2pm
Pete owns an accessible, fully electric boat that can carry up to three wheelchairs and two crew members.
There is a ramp on the front of the boat which winds down onto the slipway for wheelchair access. Wheelchairs need to be pulled on backwards for easier access when leaving the boat. Pete or a member of the crew are happy to help with this. The boat will take you along the canal with lots of things to see.
This service is free to use however, if you wish to make a donation then you can.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
19th April 2017
There is accessible parking located in the Gloucester Quays Outlet Shopping Centre.
There is a flat entrance leading into the venue with a large accessible double door.
The staff were all friendly and well-mannered, Sam helped to answer any of our questions.
Toilets
There are accessible toilets located on the ground floor, these are accessible for wheelchair users.
There is enough room for a wheelchair to turn around safely.
There is enough room for a family member or PA to assist a wheelchair user.
There are handrails for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet itself is lower than usual .
The lighting is nice and bright, the toilets are nice, clean and safe to use.
The lower ground floor of the museum is completely accessible for wheelchair users. There are lots of things to view and look at on the lower ground floor.
Lift
There is a lift located on the ground floor which will take you to first floor attractions.
The lift is wheelchair accessible. The lift is not large enough for a wheelchair to turn around in safely. There is enough room for a family member or PA to assist a wheelchair user.
The lift door closes quickly!
The lift has easy to reach buttons and the lighting is nice and bright.
On the first floor there are more attractions to see and do. There is plenty of space for a wheelchair user to get around easily.
Café
There is a small café located on the ground floor. They serve drinks and cakes from 10am until 4.30pm.
There are a few accessible tables and a few more tables located outside.
There is also a small accessible gift shop, selling memorabilia.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure
24th March 2017
There is one accessible parking space situated in the car park
There is a long steep hill, leading up to the venue for the accessible access point. This is currently under construction and there are no visible sign posts telling you where to go. A second accessible parking space is planned on completion.
Although not sign posted or very clear, the reception entrance is around the building on the right hand side.
There is quite a lip leading into the door but my electric wheelchair managed to get up this okay.
The staff were very friendly and helpful, Richard took the time out of his day to show us around and answer our questions.
Toilets
There is an accessible toilet located in the reception area, where you collect ski equipment.
It is accessible for wheelchair users, it is large enough for a wheelchair to turn around in safely and there is enough room for a PA or family member to assist a wheelchair user.
The toilet has a handrail for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet doesn’t require a RADAR key.
The lighting is nice and bright, the toilets are nice and clean and safe to use.
Restaurant
The restaurant is wheelchair accessible.
They serve food from 10am until 9pm.
They don’t offer a largerprint menu or a braille menu for the visually impaired. Nor do they offer a hearing loop for the deaf.
They allow guide dogs and all other service dogs into the building.
Ski
For wheelchair users they offer tubing sessions, with a fully qualified instructor.
They also offer a Disabled Ski Club! This is held once a month, for disabled users and people with minor disabilities. They ask for a fee of £5 towards this.
Unfortunately they don’t offer any snowboarding facilities for the disabled.
They have an accessible changing room for visitors located next to the accessible toilet.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
29th March 2017
Slimbridge is a fantastic day out for all families.
It is home to over 30,000 wild birds.
There is lots of exploring to do and so much fun for little children.
Most of the park is wheelchair accessible, with good paths. However, some of the hides and walkways are inaccessible.
You can use an electric or manual wheelchair. The park offers manual wheelchairs to hire, at no cost.
You can hire an electric buggy, for a small charge of £5. You need to call in advance and book the buggy.
They are due to make the summer walkway accessible and some of the inaccessible hides will be getting a face- lift.
There is an outdoor theatre coming soon and also an app for your smartphone to use, whilst walking around the park.
My only bit of advice for anyone who is able bodied, bring wellies!
The staff were all extremely helpful, friendly and well mannered. Jackie took the time out of her day to answer our questions. Jackie was extremely helpful and showed a lot of support towards my project.
There are plenty of accessible parking spaces located in the car park and a accessible toilet, too.
There is a ramp leading up to the entrance of the venue.
Before entering the venue you have to disinfect your feet or wheels of your wheelchair.
There is a mat and wheel wash provided.
There is a large double automatic door leading into the venue, with a button for disabled users to press, which will open this door.
In the reception area there is a lowered section of the desk for wheelchair users.
Once inside you can go and collect bird food from the volunteers stand and also collect your tokens to access the Viewing Platform.
Start of the adventure.
There is a lift which will take you up to the Platform.
This is accessible for wheelchair users, it is not large enough to turn a wheelchair around in safely but there is room for a PA or family member to assist a wheelchair user.
The lift has easy to reach buttons but the light within the lift is quite dim.
The Viewing Platform gives you a 360 degree panoramic view of the Wetlands. I had no trouble viewing this using my electric wheelchair.
There is a large ramp leading from the main reception down to where the attractions start.
The Toad Hall, is a fantastic little area where you can view toads. There are toys, games and a soft play area. They also do handling sessions and talks on the toads.
Outside
Once outside you walk over a bridge taking you to try and spot all the different birds.
Along the walk you will come to a part called the Wader Shore, this has slight rough gravel so a little bumpy for the electric wheelchair.
There are flat footpaths leading all around the park which makes it really accessible for wheelchair users.
The South Lake Discovery hide is absolutely fantastic for wheelchair users, there are lots of low windows for you to be able to look outside and see all of the wild birds.
If suitable for you, they have binoculars so you can have a closer look at the birds.
This is definitely the best hide for wheelchair accessibility.
Along the walk you will come across a few gates, these are fairly easy to use by lifting the latch and pushing the gate. This is quite difficult to do if you are in a wheelchair so the help of a PA or family member will be needed.
We came across the Otter pool which was a nice surprise, there is great flat decking all around the pool so you can get a really good view of the otters.
There is a cave that will take you through to see the otters swimming underneath the water.
The Flamingo Lagoon has a fantastic accessible hide, which gives you a great view of the flamingos and the lagoon.
We decided to have a look inside the Tropical House.
You must disinfect your wheels and shoes before entering.
The floor inside is extremely bumpy and uneven but completely accessible and definitely worth a look inside.
We stopped off at the Kiosk, not far from the Chilean Flamingo’s. There are accessible toilets located by the Kiosk and tables for you to sit at to have your snack. However, you cannot fit a wheelchair under any of the benches by the Kiosk.
Not far from the Kiosk is the Kingfisher hide, we were advised that this is wheelchair accessible but we didn’t make it that far to have a look.
We then headed back towards the main reception. There is another tower called the Holden Tower, however, this is inaccessible for wheelchair users.
There are two places to eat within the venue. The Swan Café located upstairs in the main reception and the main restaurant downstairs.
In the main restaurant the seating plan is open with lots of long tables, easily accessible for wheelchair users. There are lots of open windows so the lighting is extremely good within the restaurant.
There is a little gift shop as you exit the park which is filled with lots of nice gifts and souvenirs if you wish to purchase them.
You exit the park through the gift shop which will take you straight back to the car park.
You will need to disinfect your wheels and shoes before leaving the attraction, wheel wash and disinfectant mat is provided.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th March 2017
There is accessible parking located in the Gloucester Quays outlet shopping centre.
There are 3 large accessible entrances into the venue, these are automatic doors.
The staff members were friendly helpful and well mannered.
Paula took the time out of her day to answer our questions.
Toilets
There is an accessible toilet located on the first floor. To access these toilets you will need to use the escalator or the lift provided on the ground floor.
The toilets are accessible for wheelchair users, there is enough space for a wheelchair to turn around in safely and enough space for a PA or family member to assist a wheelchair user.
There are handrails for both transfer sides.
The sink, hand dryer and toilet paper dispenser are all accessible for wheelchair users.
The toilet doesn’t require a RADAR key.
The lighting is nice and bright, the toilets are nice and clean and safe to use.
Lift
There is a lift located at the back of the building on the ground floor.
This lift is accessible for wheelchair users, it is not large enough for a wheelchair to turn around in safely but there is room for a family member or PA to assist a wheelchair user.
The lift has easy to reach buttons, both on the outside and on the inside of the lift.
The lighting inside the lift is really bright.
Cinema Screens and Services
All 11 screens of the cinema offer audio described service. This service offers a headset to tell you about what is going on in the film.
Every screen apart from screens 2,7 and 10 offer an access box. These boxes are for wheelchair users only.
To access these boxes you have to use the lift, a member of staff will take you up as a key is required in the lift.
They have a lower section at the bar/ticket sales for wheelchair users. They also have a hearing loop on the bar/ticket sales.
They allow guide dogs into the building.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th March 2017
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th February 2017
There are 5 accessible parking spaces, to the right of the entrance.
There is a ramp into the venue from these accessible parking spaces.
There is a large accessible automatic door, leading into the venue.
There is quite a lot of noise from inside the building. This is loud music being played and noises from the games machines.
There are 26 bowling lanes and all of these can be used for wheelchair users but lane 26 has a built in ramp. They do offer 2 portable ramps for all of the other lanes.
There is an accessible toilet located at the back of the building. The toilet is accessible for a wheelchair user. They are large enough for a wheelchair to turn around in safely. They are large enough for a PA or family member to assist a wheelchair user. There are handrails for both transfer sides. The sink, hand dryer and toilet paper dispenser are accessible for wheelchair users. The toilet requires a RADAR key. There is enough lighting, the toilets are nice and clean and safe to use.
There is a handrail bar which can be lowered in the toilet which is accessible for wheelchair users.
The restaurant is wheelchair accessible via a long ramp.
They serve food from 11.00am to 10.30pm.
They don’t offer a larger print menu, braille or a hearing loop for visually impaired and deaf.
Accessibility Rating
by Christian Drewitt | Attraction, Gloucester, Leisure, Recommended Venues
15th February 2017
Accessibility Rating
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